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Review by mjs585 
member for 3.6 years, 2 visits, last login: 3.5 years ago
lodged 3.6 years ago
 La Plata,Macon,MO
 $49 per month- (12 month contract)
 about 7 days "Have never lost service" "Expensive" "overall a good ISP"
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This is overall a good isp. I have never lost service. However I do believe that I do pay too much for what I get. I am on the premium plan, however. I have never lost service and run about what I am supposed to get: 10m/1m. I will update this review as conditions warrant.
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Review by Neoknight
member for 7.3 years, 9 visits, last login: 3.9 years ago
updated 3.9 years ago
- Sioux City,Woodbury,IA
- $55 per month
- about 3 days
- "Hardly Any Disconnections"
- "Tech Support Needs Better Techs"
- "Overall, Pretty Good"
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Overall i am very satisfied with the quality of the internet service itself. The quality of the tech support department is another thing entirely. I swear some of the techies there don't know the difference between Ethernet and USB.
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Review by jmstoddard
member for 10.8 years, 36 visits, last login: 4.7 years ago
updated 4.7 years ago
- Idaho Falls,Bonneville,ID
- $80 per month
- about 1 days
- "Speeds well above quoted even during peak usage hours"
- "A little pricey, no HD PPV"
- "Awesome, company has come a long way since my last trip down CableOne Lane."
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CableOne tech showed up yesterday (1 day install), i ordered tv, and internet. I subscribed to the 8m service and 2 hddvrs, with their digital package etc. Both the hd-dvr boxes were motorolas, as well as the cable modem (which was significantly smaller than when I last had the service years ago)
Switchover from my old dsl was a snap, removed the pppoe settings from my Linksys, and plugged it in, everything else was automatic. The installer was great, install was honestly a total of about 45 mins, mostly because I did all of the home theater connections myself (and very quick too, switching them out from my old Directv hd box)
On average, I am getting about 8.4Mbps download and about 605 upload, the last one done 5 mins ago at 8pm MTN time, and my ping times are about 40ms quicker than my old 7m Qwest dsl, I beleive because my first hop is a 10 min drive, not 5 hours...
Overall, very happy with the new service, channel listings are taking a while to get used to, but very happy.
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 Review by mkt624
member for 12.5 years, 4376 visits, last login: a few hours ago
lodged 4.8 years ago
- Ardmore,Carter,OK
- $39 per month
- "Get advertised speed."
- "Bad support line"
- "Better speeds than AT&T DSL that I used to have."
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I used to have SWBell DSL for about 6yrs but could never get the speeds that I was paying for. I decided to try Cable One since they are the only other broadband service available & have had ok service from them. DSL was more reliable but not getting half the speed that I am getting now.
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Review by albertds
member for 12 years, 97 visits, last login: 2.5 years ago
updated 4.8 years ago
- Gautier,Jackson,MS
- $63 per month
- about 1 days
- "Ready to go"
- "None"
- "Great Speed....cost is OK"
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From the time I called till I was online was maybe 15 minutes, but it took me a bit longer to get my network all set up. I was amazed at the speed....I subscribed to the 3000/300 and after tweaking my mtu and rwin numbers, I went to dslreports and measured my speed on Speedeasy's speedometer and was amazed at getting 2839/279 or a download transfer rate of 354.9 KB/sec and it does measure out to that.
I previously had BellSouth Fast Access 3000 and never got over 1400 kbps.
I am extremely happy so far with Cableone. If my connectivity is as good as it was with BellSouth, I will stay happy.
11 May 2007
Cableone Rocks...
Download Speed: 5169 kbps (646.1 KB/sec transfer rate)
Upload Speed: 477 kbps (59.6 KB/sec transfer rate)
was my latest reading and I have had that consistent for around 10 months. I would absolutly never go back to dsl.....
15 August 2007
For the past month, my service has really rocked....My latest reading taken just a few minutes ago was as follows:
Last Result:
Download Speed: 8308 kbps (1038.5 KB/sec transfer rate)
Upload Speed: 550 kbps (68.8 KB/sec transfer rate)
I have been getting this consistently for about a month. sometimes it is over 1000kbps.
Alll I can say is the service here on the gulf coast is fantastic!!!
AS of Gautier, MS
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27 June 2008
My download speed constantly and reliably downloads at 8800+ daily and nightly.
Cableone is a fantastic isp and the service, when u need it, is great. The people are so friendly, capable and knowledgeable and will go the mile with u to make things right.
I am running an AARRIS Model TM502G cable modem that provides both internet and Cable Phone service.
Thank you CableOne.
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 Review by PolarBear03
member for 8.3 years, 1269 visits, last login: 3.5 years ago
updated 4.9 years ago
- Clarkston,Asotin,WA
- $56 per month
- about 14 days
- "No downtime in 9 months."
- "They throttle if you download over a 1GB, but only between 12:00 and 00:00."
- "Great service, great value!"
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Took a little while for the install, but I ordered it a week before I moved in anyway, so I didn't have to wait that long.
I currently pay for the 4000/400 service, and every speed test I have run says I get 5600 down and over 500 up. Can't complain about that! I don't know what my latency is (I don't game), but I have never had a problem with my Vonage service or T-Mobile @home service over it, so obviously the latency isn't a problem.
About a week after install, I got up in the morning and the modem wouldn't sync, and nothing I tried helped. I called at 10am, and they said someone would be out to look at it by 5pm, the SAME DAY! A tech came out, quickly deduced that the problem was not on my end, climbed the pole, and replaced a faulty connection on the tap. No charge to me.
Also, the staff that answer the phone at the local office are always really nice.
My other options in this area are Qwest DSL and Clearwire. Since I already had Vonage, I had no need for Qwest to force a landline on me. And since I am not a millionaire, I would have had to sign a 2 year contract with Clearwire - yeah right!
Modem is a Moto SB5100. Install was easy - since I was still moving in, I just had the tech hook it up to the only live outlet in the house to my laptop, then later on I installed an outlet where I wanted it (I used to be a DirecTV installer, so I know how to run RG6).
UPDATE 05JUN2008:
Haven't noticed an outage in 9 months. Have had to reset the modem twice in 9 months (that's awesome!). I get exactly the speeds advertised (10-25% higher on the upload).
They DO throttle, but only between the hours of 12:00 and 00:00, and only if you download over 1GB during those hours, so I can't even complain about that. I just turn Azureus on when I go to bed, and off when I get up in the morn.
I would like faster upload speeds, as I think CableOne has the lowest upload speeds of any cable ISP in the nation. Paying $100 for the SOHO option just to get decent uploads isn't worth it.
Overall, however, I am still satisfied with the service.
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 Review by Mercurybird
member for 8.9 years, 3283 visits, last login: 11 days ago
updated 5 years ago
- Nash,Bowie,TX
- $29 per month
- "Smooth, uninterupted service. Rock solid and reliable. No hicups."
- "I have no complaints."
- "I'm sticking with them. They are trying hard to be the best here in the Texarkana area."
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I ordered 3000/300 for $29.95 a month.
The order process was great in light of my own foot dragging. I didn't want the cable on the outside of the house we're renting. Neither did our landlord. So I told them I wanted it in the attic, dropped in each room, down the wall. But I didn't want to pay an additional installation fee for that. So they told me to calculate how much cable, and how many splitters, etc. I would need. Then I could call them and they would get it all together for me, for free.
They did just that. I figured 150', and they cut me 160'. I had 10' of cable left when I got it run. Then a guy came out promptly and terminated and tested everything. I asked him to give the modem a direct run from the pole. But no luck.  So I asked him to send the first split to the modem and then the TVs. Then bitta-bing-bitta-boom I was online. It just took me a while to get off of my butt and get the cable run. I cut the 10' leftover piece in two and asked him to terminate them for me, and he did.
All my modem responses are in spec. They also offer up to 5mb here. What's good about that is there are no slowdowns reported with that speed. So I'm not worried about slowdowns with my 3mb. I had asked them about that because I had always heard about the so called "up to" the advertised speed with cable. But I haven't noticed any slowdowns here.
Before getting cable I had ADSL 1.5/512. What I have now is consistently twice that in surfing and in downloads. We're happy campers.
I had bought a Motorola SB5120 to use with their service. I have it hooked to a DLink DI-704P router. I'm not certain but I think it is DynamicIP.
The one thing I was bummed about, and it isn't their fault, is that my Smoothwall system will not work with it. It should work no different than it did with ADSL, but... The modem works, and the connectibility is there. But Cableone can't see who I am. So I took ole Smoothie out of the mix. It's just as well, I wanted a new motherboard anyway, so I bought a DFI LANparty UT nF3 250Gb. It has the Nvidia hardware firewall built-in. Hopefully I won't have the same trouble with that hardware firewall. I'll let you know here.
The reason for my less than perfect score on the tech support was because I thought they should have been able to help me with the Smoothwall problem. But maybe they had never heard of it. So they told me to contact the Smoothwall people. So I thought that was reasonable.
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Okay, October 30th... Smoothwall is now working flawlessly with the modem/router CableOne.net setup. Speed results are excellent. No problems still.
==============================
Okay, September 28th... This is a late long time in coming update. I pulled the Smoothwall system and installed the NVidia motherboard. The hardware firewall is playing nice with the cable modem.
I also asked them if they were planning any local speed upgrades, because Windstream DSL in our area is upgrading their customers to 6mbits. They sent me back the canned answer of "Due to the nature of your question it would be better if you called our tech support line". I just blew it off, you know, you get what you get. Why fight it? Two days later I noticed a big jump in speed. Sure enough, they upgraded me to 5000/500. Now how about that?!
Like I said- they're working hard to be the best in our area. Why didn't they bump me up to 6mbits you ask? The highest speed they offer is 5 mbits. So they probably don't have anything faster yet. You will notice that I was originally getting the 3000/300 for $29.00. Normally the $29.00 only gets you the 1.5mbits speed. But because I got it with a bundle they kicked in the 3000/300. Well now they've bumped me up to 5000/500. And still no increase on the cost.
So I'm telling you all this to let you know that CableOne is working hard in my area to be the best they can. I know you know that CableOne is a big company with regional offices. But how well they perform for you comes down to the local office in your area. Well, let me say that I don't at all know who controls the speed- local or the home office. But I can certainly vouch for what I've seen. 
This message was written by Mercurybird not CableOne. Just PM me and ask if you doubt it.
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Review by jadaken
member for 5.6 years, 5 visits, last login: 3.3 years ago
lodged 5 years ago
- Odessa,Ector,TX
- Contract price not specified.
- "fast and alway working great plus i get it free"
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this is some great stuff
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 Review by cre8vcon
member for 10.8 years, 49 visits, last login: 3.9 years ago
lodged 5.2 years ago
- Meridian,Ada,ID
- Contract price not specified.
- "Outstanding English speaking internet tech support from Pheonix AZ"
- "Customer phone service sucks big time."
- "They are still eating cake instead of listening. Dont believe tv add."
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Dont have any other options but couldnt really complain about internet service.
Billing, and local phone support are a bunch of idiots. Drool out of corner of mouth type.
Tried phone service for 1 week and got an outragious bill. $29.95 turned into $48.
You are required to use their phone/internet modem. No other choice for $6.00 month
Cancelled phone and cable tv after going round and round with everyone but God,but still have internet with my modem for $53 for 5 meg.
When they are good. They are very, very gooooood.
When they are bad, they are very, very baaaadddd.
Now using Direct TV Dish for TV and find it superior so far.
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Review by mwendler
member for 5.8 years, 1 visits, last login: 5.4 years ago
updated 5.4 years ago
- Twin Falls,Twin Falls,ID
- $31 per month
- (6 month contract)
- "Fast Downloads and Good Connection!"
- "The bandwith cap is ridiculous!!!"
- "Good for casual users, but if you have a lot of data to send, not for you!"
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I have had no problems with the connectivity of this service. I have had a problem with my advertised speed and with the bandwidth caps. My advertised speed was 3Mbps and I am somehow on a 1.5Mbps plan! Calls to the local office have yielded no help or results other than false promises. Also, if you are transferring even moderate amounts of data over the internet you will quickly hit the cap set by CableOne. This effectively cuts your speed to half of what is advertised. My advertised speed - 3.0Mbps; my actual speed - 1.5Mbps; my speed when capped - .8Mbps. As you can see, you are quickly losing speed and not anywhere where you were initially promised.
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