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From the time I called till I was online was maybe 15 minutes, but it took me a bit longer to get my network all set up. I was amazed at the speed....I subscribed to the 3000/300 and after tweaking my mtu and rwin numbers, I went to dslreports and measured my speed on Speedeasy's speedometer and was amazed at getting 2839/279 or a download transfer rate of 354.9 KB/sec and it does measure out to that. I previously had BellSouth Fast Access 3000 and never got over 1400 kbps. I am extremely happy so far with Cableone. If my connectivity is as good as it was with BellSouth, I will stay happy. 11 May 2007 Cableone Rocks... Download Speed: 5169 kbps (646.1 KB/sec transfer rate) Upload Speed: 477 kbps (59.6 KB/sec transfer rate) was my latest reading and I have had that consistent for around 10 months. I would absolutly never go back to dsl..... 15 August 2007 For the past month, my service has really rocked....My latest reading taken just a few minutes ago was as follows: Last Result: Download Speed: 8308 kbps (1038.5 KB/sec transfer rate) Upload Speed: 550 kbps (68.8 KB/sec transfer rate) I have been getting this consistently for about a month. sometimes it is over 1000kbps. Alll I can say is the service here on the gulf coast is fantastic!!! AS of Gautier, MS ------------------------------------------------------ 27 June 2008 My download speed constantly and reliably downloads at 8800+ daily and nightly. Cableone is a fantastic isp and the service, when u need it, is great. The people are so friendly, capable and knowledgeable and will go the mile with u to make things right. I am running an AARRIS Model TM502G cable modem that provides both internet and Cable Phone service. Thank you CableOne. member for 22.9 years, 97 visits, last login: 13.4 years ago updated 15.7 years ago
Took a little while for the install, but I ordered it a week before I moved in anyway, so I didn't have to wait that long. I currently pay for the 4000/400 service, and every speed test I have run says I get 5600 down and over 500 up. Can't complain about that! I don't know what my latency is (I don't game), but I have never had a problem with my Vonage service or T-Mobile @home service over it, so obviously the latency isn't a problem. About a week after install, I got up in the morning and the modem wouldn't sync, and nothing I tried helped. I called at 10am, and they said someone would be out to look at it by 5pm, the SAME DAY! A tech came out, quickly deduced that the problem was not on my end, climbed the pole, and replaced a faulty connection on the tap. No charge to me. Also, the staff that answer the phone at the local office are always really nice. My other options in this area are Qwest DSL and Clearwire. Since I already had Vonage, I had no need for Qwest to force a landline on me. And since I am not a millionaire, I would have had to sign a 2 year contract with Clearwire - yeah right! Modem is a Moto SB5100. Install was easy - since I was still moving in, I just had the tech hook it up to the only live outlet in the house to my laptop, then later on I installed an outlet where I wanted it (I used to be a DirecTV installer, so I know how to run RG6). UPDATE 05JUN2008: Haven't noticed an outage in 9 months. Have had to reset the modem twice in 9 months (that's awesome!). I get exactly the speeds advertised (10-25% higher on the upload). They DO throttle, but only between the hours of 12:00 and 00:00, and only if you download over 1GB during those hours, so I can't even complain about that. I just turn Azureus on when I go to bed, and off when I get up in the morn. I would like faster upload speeds, as I think CableOne has the lowest upload speeds of any cable ISP in the nation. Paying $100 for the SOHO option just to get decent uploads isn't worth it. Overall, however, I am still satisfied with the service. member for 19.2 years, 1269 visits, last login: 14.4 years ago updated 15.8 years ago
I ordered 3000/300 for $29.95 a month. The order process was great in light of my own foot dragging. I didn't want the cable on the outside of the house we're renting. Neither did our landlord. So I told them I wanted it in the attic, dropped in each room, down the wall. But I didn't want to pay an additional installation fee for that. So they told me to calculate how much cable, and how many splitters, etc. I would need. Then I could call them and they would get it all together for me, for free. They did just that. I figured 150', and they cut me 160'. I had 10' of cable left when I got it run. Then a guy came out promptly and terminated and tested everything. I asked him to give the modem a direct run from the pole. But no luck. So I asked him to send the first split to the modem and then the TVs. Then bitta-bing-bitta-boom I was online. It just took me a while to get off of my butt and get the cable run. I cut the 10' leftover piece in two and asked him to terminate them for me, and he did. All my modem responses are in spec. They also offer up to 5mb here. What's good about that is there are no slowdowns reported with that speed. So I'm not worried about slowdowns with my 3mb. I had asked them about that because I had always heard about the so called "up to" the advertised speed with cable. But I haven't noticed any slowdowns here. Before getting cable I had ADSL 1.5/512. What I have now is consistently twice that in surfing and in downloads. We're happy campers. I had bought a Motorola SB5120 to use with their service. I have it hooked to a DLink DI-704P router. I'm not certain but I think it is DynamicIP. The one thing I was bummed about, and it isn't their fault, is that my Smoothwall system will not work with it. It should work no different than it did with ADSL, but... The modem works, and the connectibility is there. But Cableone can't see who I am. So I took ole Smoothie out of the mix. It's just as well, I wanted a new motherboard anyway, so I bought a DFI LANparty UT nF3 250Gb. It has the Nvidia hardware firewall built-in. Hopefully I won't have the same trouble with that hardware firewall. I'll let you know here. The reason for my less than perfect score on the tech support was because I thought they should have been able to help me with the Smoothwall problem. But maybe they had never heard of it. So they told me to contact the Smoothwall people. So I thought that was reasonable. ============================== Okay, October 30th... Smoothwall is now working flawlessly with the modem/router CableOne.net setup. Speed results are excellent. No problems still. ============================== Okay, September 28th... This is a late long time in coming update. I pulled the Smoothwall system and installed the NVidia motherboard. The hardware firewall is playing nice with the cable modem. I also asked them if they were planning any local speed upgrades, because Windstream DSL in our area is upgrading their customers to 6mbits. They sent me back the canned answer of "Due to the nature of your question it would be better if you called our tech support line". I just blew it off, you know, you get what you get. Why fight it? Two days later I noticed a big jump in speed. Sure enough, they upgraded me to 5000/500. Now how about that?! Like I said- they're working hard to be the best in our area. Why didn't they bump me up to 6mbits you ask? The highest speed they offer is 5 mbits. So they probably don't have anything faster yet. You will notice that I was originally getting the 3000/300 for $29.00. Normally the $29.00 only gets you the 1.5mbits speed. But because I got it with a bundle they kicked in the 3000/300. Well now they've bumped me up to 5000/500. And still no increase on the cost. So I'm telling you all this to let you know that CableOne is working hard in my area to be the best they can. I know you know that CableOne is a big company with regional offices. But how well they perform for you comes down to the local office in your area. Well, let me say that I don't at all know who controls the speed- local or the home office. But I can certainly vouch for what I've seen. This message was written by Mercurybird not CableOne. Just PM me and ask if you doubt it. member for 19.7 years, 4222 visits, last login: 38 days ago updated 15.8 years ago
this is some great stuff member for 16.4 years, 5 visits, last login: 14.2 years ago lodged 15.9 years ago
Dont have any other options but couldnt really complain about internet service. Billing, and local phone support are a bunch of idiots. Drool out of corner of mouth type. Tried phone service for 1 week and got an outragious bill. $29.95 turned into $48. You are required to use their phone/internet modem. No other choice for $6.00 month Cancelled phone and cable tv after going round and round with everyone but God,but still have internet with my modem for $53 for 5 meg. When they are good. They are very, very gooooood. When they are bad, they are very, very baaaadddd. Now using Direct TV Dish for TV and find it superior so far. member for 21.7 years, 49 visits, last login: 14.8 years ago lodged 16.1 years ago
I have had no problems with the connectivity of this service. I have had a problem with my advertised speed and with the bandwidth caps. My advertised speed was 3Mbps and I am somehow on a 1.5Mbps plan! Calls to the local office have yielded no help or results other than false promises. Also, if you are transferring even moderate amounts of data over the internet you will quickly hit the cap set by CableOne. This effectively cuts your speed to half of what is advertised. My advertised speed - 3.0Mbps; my actual speed - 1.5Mbps; my speed when capped - .8Mbps. As you can see, you are quickly losing speed and not anywhere where you were initially promised. member for 16.7 years, 1 visits, last login: 16.3 years ago updated 16.3 years ago
After my year contract with DirecTV was up, I swapped over to CableOne for Cable TV. I don't have their internet service--too pricey for what you get compared with SAFA from Bellsouth. The tech missed the first installation appointment, but when I called the next day to mention it, they really attempted to make it right. Normally they have an 8-12/1-5 window, but I told them that I wouldn't be home until 4:30 since I had taken off work the day before. So they scheduled a tech to come at 5pm, which was really nice, and they also took $20 off of my bill--all I had asked for was a reschedule date. I was very pleased with the response to the missed appointment. The tech was on time and gave me a free HD/DVR, so I get locals in HD. One of my biggest complaints when I dropped DirecTV was that there were no locals and no opportunity to get them in the forseeable future. Now I get them in crystal clear HD. I had originally enjoyed DirecTV because they had Comedy Central and CableOne didn't carry it, but now that they do, the choice was easy. More features, and after swapping to VoIP, I was paying just about the same as I was with Bellsouth/DirecTV. Happy with the service so far. member for 21 years, 5762 visits, last login: a few hours ago lodged 16.4 years ago
No complaints so far. member for 23.2 years, 896 visits, last login: 13 years ago updated 16.5 years ago
Its a great servervice the speed i was quoted was 8meg down and im getting nearly 8.5meg down fast i like cable one of biloxi ms member for 23 years, 246 visits, last login: 10.7 years ago lodged 16.5 years ago
I don't really understand all the bad press Cableone gets. I have used their internet service at three different addresses in the central Arizona area and have always gotten the speed I was promised, with almost zero interruptions and more than decent technical support when I needed it. But I do have networking experience so I can usually troubleshoot my own issues. I think a lot of the problems people here describe can be attributed to their own lack of technical experience and patience. In addition, highly active users - read, gamers - b*tch about their line speed no matter what they get. They need to build high speed networks in their homes to maximize the provided speed, or get a T-1 and stop complaining. Nobody promises eleven megabits. member for 16.5 years, 3 visits, last login: 16.5 years ago lodged 16.5 years ago |