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10Mb d/l speed,satisfied with service. member for 16 years, driveby review (so far) lodged 16 years ago
Insight's 10.0 internet package has really held it's own in my location. It hasn't lost connectivity in quite some time and it performs at it's peak. However, getting it set up was where most of the headache occurred. It would appear to me that Insight's policy with their contractors is pretty loose, considering that every install I've had (I've gone through 4 different apartments) the contractor has either been extremely late or hasn't shown at all; in fairness, however, I've received a monetary credit each time - but going through the experience is pretty disheartening (especially when you're dying to get your internet fix). All I have to say at the moment is that I'm pretty happy with how the service has been running since I got it back last August (8/2007). I've not had to deal with the problems that plagued me in the past. member for 19.4 years, 42 visits, last login: 16 years ago updated 16.1 years ago
Very nice downstream. Can utilize over 14mbit (I have plus) after some heavy tweaking especially with RWIN. Provides very nice Usenet access through Giganews. Always had complete and reliable binaries from the provided news server. I was sent the wrong configuration file twice (I am a Plus user and I got sent the Basic bandwidth cap files twice). Fixed moderately quickly with calls to support each time. Pings will usually deteriorate into the low 3 digit territory at times, and this can interfere with gaming. Insight connections are packet shaped, noticeably with Bittorrent. incoming packets containing bittorrent data seems to be dropped at Insight's end. This can interfere with it on torrents with low amounts of seeds. Despite this, on well seeded torrents I hit my downstream cap and upload. member for 21.6 years, 948 visits, last login: 6.2 years ago updated 16.1 years ago
6 computers on a belkin mino with 2 switches 1 linksys 1 bufflow and 1 ap.on a rca modem This is a real home network 30mbps TEST_DATE IP_ADDRESS DOWNLOAD_SPEED UPLOAD_SPEED LATENCY SERVER_NAME DISTANCE 1/28/2008 12:48 PM GMT 74.128.66... 33.95 Mb/s 1.36 Mb/s 32 ms Cincinnati, OH ~ 100 mi 1/28/2008 12:51 PM GMT 74.128.66... 34.25 Mb/s 1.15 Mb/s 80 ms Owensboro, KY ~ 100 mi 1/28/2008 12:52 PM GMT 74.128.66... 34.16 Mb/s 1.21 Mb/s 87 ms Atlanta, GA ~ 300 mi 1/28/2008 12:57 PM GMT 74.128.66. 34.18 Mb/s 1.36 Mb/s 31 ms Cincinnati, OH ~ 100 mi 1/28/2008 12:58 PM GMT 74.128.66. 33.92 Mb/s 1.19 Mb/s 77 ms Owensboro, KY ~ 100 mi 1/28/2008 1:36 PM GMT 74.128.66. 30.91 Mb/s 0.88 Mb/s 105 ms Owensboro, KY ~ 100 mi 1/28/2008 6:05 PM GMT 74.128.66... 33.60 Mb/s 1.20 Mb/s 94 ms Atlanta, GA ~ 300 mi 1/28/2008 6:09 PM GMT 74.128.66... 32.55 Mb/s 1.20 Mb/s 92 ms Atlanta, GA ~ 300 mi 1/28/2008 6:24 PM GMT 74.128.66... 31.85 Mb/s 1.38 Mb/s 30 ms Cincinnati, OH ~ 100 mi 1/28/2008 6:25 PM GMT 74.128.66... 25.81 Mb/s 0.82 Mb/s 76 ms Owensboro, KY ~ 100 mi 1/29/2008 9:45 AM GMT 74.128.66... 33.88 Mb/s 0.58 Mb/s 28 ms Cincinnati, OH ~ 100 mi 1/29/2008 9:45 AM GMT 74.128.66... 33.99 Mb/s 1.20 Mb/s 90 ms Atlanta, GA ~ 300 mi 1/29/2008 7:14 PM GMT 74.128.66... 32.32 Mb/s 0.45 Mb/s 31 ms Cincinnati, OH ~ 100 mi 1/31/2008 6:42 PM GMT 74.128.66.... 3.93 Mb/s 0.66 Mb/s 60 ms Cincinnati, OH ~ 100 mi 2/1/2008 8:30 PM GMT 74.128.66... 30.14 Mb/s 1.37 Mb/s 43 ms Cincinnati, OH ~ 100 mi 2/5/2008 6:16 PM GMT 74.128.66... 33.16 Mb/s 0.41 Mb/s 36 ms Cincinnati, OH ~ 100 mi 2/8/2008 5:14 PM GMT 74.128.66... 29.78 Mb/s 0.44 Mb/s 39 ms Cincinnati, OH ~ 100 mi 2/8/2008 5:16 PM GMT 74.128.66... 32.46 Mb/s 0.84 Mb/s 92 ms Owensboro, KY ~ 100 mi 2/8/2008 5:53 PM GMT 74.128.66... 32.95 Mb/s 1.20 Mb/s 76 ms Atlanta, GA ~ 300 mi 2/8/2008 9:12 PM GMT 74.128.66... 30.35 Mb/s 0.45 Mb/s 32 ms Cincinnati, OH ~ 100 mi 2/8/2008 11:19 PM GMT 74.128.66... 32.18 Mb/s 1.36 Mb/s 34 ms Cincinnati, OH ~ 100 mi 2/20/2008 9:29 AM GMT 74.128.66... 30.71 Mb/s 1.37 Mb/s 39 ms Cincinnati, OH ~ 100 mi 2/20/2008 10:51 AM GMT 74.128.66... 31.11 Mb/s 1.20 Mb/s 78 ms Atlanta, GA ~ 300 mi 2/20/2008 10:54 AM GMT 74.128.66... 25.94 Mb/s 1.30 Mb/s 77 ms Owensboro, KY ~ 100 mi 2/20/2008 11:10 AM GMT 74.128.66.. 32.11 Mb/s 1.37 Mb/s 40 ms Cincinnati, OH ~ 100 mi why go any where but insightbb im happy are you!!! Attachments: member for 16.2 years, 1 visits, last login: 16.1 years ago updated 16.1 years ago
20MB service is awesome. Reliability is key. Tech's are still hit or miss. member for 23.2 years, 350 visits, last login: 11.4 years ago lodged 16.1 years ago
I have had service with insight for a couple years and have had little to complain about. I have had a few service slowdowns and DNS problems but they were taken care of in short order. Compared to the dsl providers I have used in the past, Insight blows them away. member for 20.3 years, 1334 visits, last login: 5.7 years ago updated 16.1 years ago
Speed 10/1 initially $40.00 a month for HS only. After 2 years they up the price to $44.95 (promotional pricing ended) Was contacted after a few months by customer service & was told if i got just the $8.00 basic cable package bundled with my HSI, I would pay only $39.95 a month. Well this was a no brainer to me. I was never really into any other 'TV' package 'cause i never really watch tv much My experience overall with the Customer Service in the past with issues have been top notch. I am in an area that is getting assimilated by Comcast. Tell you quite frankly I am a bit concerned and will miss some of the personal attention I received the the Insight techies in the early morn. member for 19.5 years, 953 visits, last login: 8.3 years ago updated 16.2 years ago
I've had InsightBB Plus for about 3 years. Its not a very good value for the money, but its my only option. I don't have a phone line. I'm paying for 6/512 and I usually get about 5200/480. I have a Motorola SB5100 and a Linksys WRT54GL wireless router. They don't seem to have a monthly cap. I use Orb to stream live TV and the extra upload really helps! I'm happy except for the price. UPDATE: Speeds have been increased to 15/1.5 for the InsightBB Plus service. I'm getting about 14/1.2, but... I've gotten 2 calls and several emails about using too much bandwidth. They can't define how much is too much... I just supposed to use less. I'm in the process of dropping their cable for satellite and am going to keep using bandwidth until they shut off my account! They will have to pry Orb out of my cold dead hands UPDATE: I dropped down to InsightBB 10/1 service. Cut my bill in half and I don't feel like I've really lost anything. No problems to report. Speeds are pretty consistent at 10/1. member for 23 years, 2242 visits, last login: 1.5 years ago updated 16.2 years ago
We had WOW (Wide Open West), their broadband was deteriorating rapidly, many evenings it would test no higher than 768Kbps (download) although we were paying for 6Mpbs. WOW customer support was the stank as well. We were going to look into satellite + DSL but Insight's Digital 3.0 was much the better deal. We've got about 20 HD channels and plenty of digital music plus SD channels, 10Mbps broadband, and good phone package for under $130/mo. We feel its hard to beat. We are, however, concerned that the deal stay good after the Comcast takeover. Hopefully it will. member for 19.6 years, 90 visits, last login: 4.8 years ago lodged 16.2 years ago
It's difficult for me to write a review because, for going on three years now, I haven't noticed my ISP. Sure, when I first moved into my apartment, I had to schedule a time for installation, but from that point on, the only thing I've taken notice of is my online work and recreation. As mentioned earlier, for the longest time, I've considered the InsightBB service to be transparent, and, in my opinion, this is perhaps the highest acclaim that can attributed to an ISP. What might I change, though? I wouldn't mind a higher upstream rate--symmetrical would be neat. Also, having my own Cisco uBR7100 series CMTS instead of a cable modem would make for a fancy setup, but somehow, I doubt they'd ever just lease one of those... As my final note, I do have to bring up the evening latency issues I've been seeing since 11/25/07. Suddenly, pings to google.com began shooting up to ~250 ms or higher after 7:30 PM or so. At the moment (12/11/07), I'm still working with Insight to resolve this. Regardless, the issue they're experiencing is probably compound and almost certainly not simple. Despite the latency, I've been able to browse with impunity, but it has taken its toll, nevertheless. The following link points to my most recent speed test results (assuming the link still works by the time you click it): »msord.visualware.com/mys ··· =2732335. As far as the upcoming billing and support turnover (Comcast) is concerned, I really won't know until we get there. member for 16.4 years, 26 visits, last login: 16 years ago lodged 16.3 years ago
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