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Review by mturner
Posted: 5.7 years ago
(review was emailed from domain galvestonbay.net)
 Seabrook,Harris,TX
 $64 per month (24 month contract)
 BellSouth
CLEC party: Verizon
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
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Ive been a customer of Galvestonbay.net for 2yrs now (not by choice
mind you). they are the only service in my area that covers what
RoadRunner does not. I pay $60mon(+tx) for 756k"dedicated bandwidth".
Bandwidth is not "dedicated" as primetime during each day bogs to a
crawl as everyone gets home and checks their email. Service is spotty,
and drops in/out daily, sometimes not to return for 24-48hrs.. Tech
support has a total of 1tech, and will respond w/ answers such as,"i
have no help, because everyone has real jobs to go to". I pay more than
top$ for this service, and would change in an instant if possible.
Michael Turner
Seabrook, Tx.
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Review by mbieljeski
Posted: 6.2 years ago
(review was emailed from domain galvestonbay.net)
League City,Galveston,TX
$73 per month (12 month contract)
Verizon (ex GTE)
CLEC party: Verizon (ex GTE)
 "Fairly reliable connection"
 "High cost and no news server"
 "Only choice available for me"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
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I am a GalvestonBay.net residential ADSL customer. I pay $73.55 ($69.95
plus tax) per month for 1544 KBps downlaod 128 KBps upload rates. I
avoided the $100 modem deposit by purchasing the required modem on eBay
for $45. I was required to pay a $100 setup fee and sign a one year
contract. I am not more than a mile from the Verizon CO and only get
download rates of around 1100 KBps. This ISP has no NNTP news server
either. In my opinion, I pay too much for the service I recieve. I do
have a good idea of why the prices are so high as compared to other
providers: this ISP is the only one in the area that sells service on
the local Verizon circuits. I also found out that for some legal
reasons Verizon cannot be both the circuit provider and internet service
provider in this area. Thus, I am stuck paying a premium to the middle
man. I would gladly get Time Warner RoadRunner if could, but my
apartment complex has a deal with a satellite provider, so I do do have
that option. A bad situation all around.
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