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Review by penguin356 See Profile

  • Location: Knoxville, Knox, TN, USA
  • Cost: $45 per month
  • Install: about 1 days
Excellent Support/ Super Fast Connection
Knology Rocks
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I live in West Knoxville, the Cedar Bluff area. I have Knology Cable Internet access and love it. It is extremely fast and very reliable. Knology advertises 1.5Mb down and up to 256 KB up. I almost always get over 2 Mb down and 256K up. I have not noticed any significant drops in speed or increased pings during peak times (like someone I used to use, Comcast). I use my connection for VPN connection to home and work. I also use my Xbox live connection. Knology is not available in all of Knoxville right now. They are rapidly setting up new areas daily. I would highly recommend Knology to anyone that can get it

member for 23.1 years, 5545 visits, last login: 99 days ago
lodged 21.1 years ago


Review by C Moore See Profile

  • Location: Huntsville, Madison, AL, USA
  • Cost: $39 per month (12 month contract)
  • Install: about 5 days
free modem with 12 month initial subscription
promised a nic card but I had to supply my own an HP-J2585B
ok- compared to what else is available in this area
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I ordered a cable modem when I realized I could bundle internet and cable for approx $10.00 more than I was paying for AOl and Cable separately. My connection speeds have historically been all over the spectrum form absolutely poor to just above rated levels(1500/256). Note: I have not been able to find where they actually rate there speeds in writing. The numbers above were provide by the technician himself and confirmed by a local competitor(Comcast). Overall Knology is just acceptable.

Cost= $ 49.95 along
$ 39.95 with cable tv
$29.95 with cable and phone

See speed test results below:

2003-01-06 23:29:58 Speed test (ec) 1419/182 kbps
2003-01-06 23:29:12 Speed test (ec) 1430/92 kbps
2003-01-06 22:53:07 Speed test (ec) 1344/148 kbps
2003-01-06 22:33:53 Speed test (ec) 1328/231 kbps
2002-12-25 03:22:56 Speed test (ec) 1421/59 kbps
2002-12-24 12:37:59 Speed test (ec) 1492/244 kbps
2002-12-24 04:50:05 Speed test (ec) 1447/235 kbps
2002-12-24 04:43:48 Speed test (ec) 1620/167 kbps
2002-12-24 04:38:39 Speed test (ec) 1381/198 kbps
2002-12-24 04:32:44 Speed test (ec) 1500/60 kbps
2002-12-24 03:07:34 Speed test (ec) 1438/102 kbps
2002-12-24 03:05:33 Speed test (wc) 36/33 kbps
2002-12-24 02:29:19 Speed test (ec) 1460/174 kbps
2002-12-24 02:30:40 Line quality ping tests cancelled View..
2002-12-24 02:14:22 Security Scan View results
2002-12-05 00:31:51 Security Scan View results
2002-12-05 00:15:55 Speed test (la) 1464/192 kbps
2002-12-05 00:14:53 Speed test (support.knology.net) 1440/0 kbps
2002-12-05 00:13:59 Speed test (support.knology.net) 1404/113 kbps
2002-11-26 16:56:54 Speed test (la) 1447/151 kbps
2002-11-26 16:54:25 Speed test (ec) 696/202 kbps


member for 21.7 years, 229 visits, last login: 3.3 years ago
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Review by Montezuma58 See Profile

  • Location: Madison, Madison, AL, USA
  • Cost: $35 per month
Reliable, fast stable speeds
none
great value when you bundle service
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I've been using Knology for about a year and a half. It has been the most reliable and easiest broadband provider I've dealt with and I've been using broadband for about 2.5 years now. I've only had no major outages with Knology. Tech support is easy to reach. I've never had to wait more than 5 minutes to reach a tech. My speeds have always been near or faster than advertised with no slowdowns during peak periods. Simply put it works and it works well.

The price is still pretty good even though it recently went from $30/month to $35/month. That price is with using my own modem and bundled with their TV and phone service. The price does go up $10 for each of those services you don't buy from them.





member for 23.6 years, 1505 visits, last login: 10.1 years ago
lodged 21.2 years ago


Sierra374
join:2002-03-14
Florence, AL

Sierra374

Member

Need to know speeds

Hey do you have any speed tests? I was just wondering. knology's website doesn't give you any speeds.

Montezuma58
join:2000-08-18
Madison, AL

Montezuma58

Member

Re: Need to know speeds

Here's some for my zip. Their residential service is 1500/256. During this summer I was getting almost twice that Over the past couple of months the slowest I've seen on a speed test is 1221 kbps down. The uploads are always in the 240 kbps range

Sierra374
join:2002-03-14
Florence, AL

Sierra374

Member

Do you know?

Do you know if Knology is going to expand over to Florence by any chance.

Cop
Premium Member
join:2001-09-05
Auburn, AL

Cop

Premium Member

Re: Do you know?

If heard talk of expanding outside of madison and huntsville. Keep your fingers crossed!