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Review by Serelaw 
UPDATED: 26 days ago
member for 266 days, 22 visits, last login: 3 days ago
 Harvest,Madison,AL
 $49 per month
 about 3 days
 "I just got it on the 30th of October"
 "None so far"
 "Best deal in the area for broadband"
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Had Charter in Guntersville,al 20 dn 2 up Rocked the House . No probs and fast as hell.
Moved to the sticks. Not Egypt but can see it from here. After talking to the nice lady I ordered the 8 meg down package with One phone line for the Direct TV boxes.The installer was professional and courtious of my carpet and things. It was rainy,muddy miserable install. Installer said Docs 3 coming in a month or two. Who knows. 16 and 25 as options he said. The way these companies milk us to death is a crying shame. That said, they have to make money.
Will update review as time goes by.. So far so good tho. I internet game mostly and have a L4D server that I upload maps and things to. I am a spoiled child who wants the fastest available connection.Charter set the bar and I hope Knology can deliver. I hope to upgrade to the faster speeds as they become available.
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 Review by zpm
UPDATED: 87 days ago
member for 249 days, 266 visits, last login: 1 days ago
Columbus,Muscogee,GA
$150 per month (month by month)
about 7 days
"Good service"
"Slow speeds ftm"
"Better than charter or mediacom in my area"
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My household was tried of mediacom with their crappy video services(poor customer service, honestly, 2 weeks to fix a broken cable is well, crappy) and we were also tried of at&t slow internet and phone services, so after 10 years with mediacom/at&t, we switched to knology for phone, cable, and internet. Knology's phone service is standard, cable is fine, internet is in the process of upgrades but we hope for higher speeds in the coming months. I'm able to get any problem i see resolved in 48 hrs or less. only problem i see right now, is prep work for docsis 3.0.
150 for 3 box's, HD, high speed internet(6 mbps down) and voice is not too bad. i wish it was a little lower but i'm better off having to remember 1 number to call instead of 2.
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 Review by scmdslguy28
UPDATED: 194 days ago
member for 5.7 years, 184 visits, last login: 63 days ago
Columbus,Muscogee,GA
Contract price not specified.
"Very reliable connection"
"Could use just a little more upload"
"I love my high speed connection!"
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Today is my first day of our Knology high speed connection. The technician came between 2 and 4 pm as promised. He took the time to make sure all of the outside connections were proper and secure. He also took the time to straighten out an issue with our digital cable (he called in to make sure we had the proper movie channels). He tested the high speed internet on my wife's laptop and all was said and done! The modem used is a Linksys CM 100 cable modem and it is connected to a Linksys wireless router WRT54GS (my wife's laptop uses the wireless). My wife and I are very happy and glad to have high speed internet!
More updates to follow...
Update 05/16/09
All is still going well; download is still what it should be. I am not sure if we got a boost in download speed or it may be just the time of day! Could use more upload!
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Review by kmwilson
Posted: 207 days ago
member for 207 days, 16 visits, last login: 193 days ago
Augusta,Richmond,GA
$225 per month
"speed, uptime, ip retention, plug in and forget about it..."
"field people lack high def knowledge/experience"
"great company, they were first in augusta to offer cable modem, forever changing the playing field!"
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My subdivision was Knology of Augusta's initial dig. I signed for phone, every cable channel, and high-speed internet. That was 10 years ago. My bill has gone from $150 to $225 per month over the years, that includes every cable channel (except the sports package), includes digital music, the jump to high-def tv with 2 HD STB's (one being a DVR). Knology came to town with something no one else had (high speed internet) bundled with stuff offered by many others (phone/cable), neatly packaged, albeit they had to run their own cable. Over the first few years, I think a Knology truck (or 5) drove into my neighborhood every day doing who knows what, modem resetting was semi-monthly, the bill read like stereo instructions, etc. After a few years, and after all the Mexicans were done drilling cable into the ground all around town, things settled down. I've enjoyed many years of connectivity, telephony, and tv with Knology. I give them a 9 out of 10 overall. I'd like to see their field people a little more experienced with their high-def equipment. The ability to use an HDMI cable and to properly setup audio would show some smarts, rather than just being able to split and screw on a few pieces of co-ax and get a picture and pretend to be done.
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 Review by DJ
UPDATED: 229 days ago
member for 8.4 years, 3937 visits, last login: a few hours ago
Columbus,Muscogee,GA
$74 per month
about 12 days
"Top notch service, day and night"
"None yet"
"Great value overall"
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We have Knology's Digital Phone and HS Internet bundle for $74/month. We got it installed when we moved into our new residence. The sales rep, Chip, was very professional and knowledgeable, and was able to schedule the install on our move-in day. Installers arrived on time, and knew what they were doing. I did all the necessary wiring for them, and they were appreciative of that. It's been on for about a month, and we couldn't be more satisfied. No downtime seen yet on the internet, and the phone service is crystal clear. We love not having to use our cell phones for long distance anymore!
As we live right in the middle of the city where it's very densely populated, I was a little hesitant on ordering the internet from a cable provider, but Knology obviously has our area properly balanced as I never see speeds drop below the rated 6Mbps. In fact, speeds are usually in the 6.1-6.4 range, even during peak times.
I had to call tech support once, when I needed to have my router added to the account. There was no hold time to get through, and they got my router going in a few short minutes.
I don't have their CATV services, as I'm a DirecTV installer and get DirecTV for free. However, I am very happy that Knology offers bundled rates when just two services are ordered. Most other companies require you to sign up for three services before they offer any real price reductions.
Knology will continue to my service provider for the indefinite future if they keep up the good work! They're also upgrading the network for DOCSIS 3.0, which will finally put them back at the top of the competition.
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Review by mcbigham
UPDATED: 279 days ago
member for 5.1 years, 234 visits, last login: 101 days ago
Huntsville,Madison,AL
$80 per month
about 5 days
"Fast, reliable."
"None so far"
"I think for the Huntsville AL area it is the best choice"
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I have had Knology for about 6 months now.
We got the Internet and telephone service (all the feature and unlimited long distance) for $66 A month. The internet has only went down 2 times since I have had it and it was just for a few hours.
This is pretty normal:
»www.speedtest.net/result/216566406.png
Downloads are really fast, uploads are slow, but as advertised.
I had direcway/HughesNet for 3 years which was a nightmare.
It is nice to have a service now that works as advertised.
Follow up: I just had a problem with my dog chewing up my cable and telephone lines, I called knology and within 4 hours they had the cable and phone lines repaired and raised the box so the dog could not get to it. I think this is excellent customer service!!!
Follow up: I just upgraded to "The Edge" I love it. I have had nothing but good things to say about Knology since I have had them.
»www.speedtest.net/result/415203792.png
The 2nd picture is since I have upgraded to "The Edge"
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Review by FROSTY1942
UPDATED: 1 year ago
member for 8.4 years, 156 visits, last login: 100 days ago
Saint Petersburg,Pinellas,FL
$65 per month
about 10 days
"speed, customer support"
"Billing mix-ups"
"Waiting for FIOS, then I'll compare them."
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I'd been with verizon for over 20 + years thru lots of ups and downs. I liked the
guys who came out to the house and the level 2 tech support folks since they knew what they were talking about. Once I got past the clerks who just read answers from a computer screen, I could usually get my problems solved. So, I was reluctant to switch to a NEW Provider, but the promised FIOS still hasn't arrived in my zip code and when we moved I had billing problems for the first time
ever. They kept promising to straighten them out, but I had to call ever month when the bill came,and listen to the automated answering machine, sit on hold for up to 20 minutes then talk to 2 or 3 people to resolve the problem. FINALLY, I was
fed up and gave them the boot. We have been VERY PLEASED with Knology, but if and when FIOS finally gets here, I will try it out just to see if it as BIG & BAD as they claim. Then I'll kept one or the other. But FIOS will have a big hill to climb !
They folks I've dealt with at Knology are polite,helpful,and I get thing done with ONE brief phone call!
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 Review by MGoBlue70
Posted: 1.1 years ago
member for 2.2 years, 28 visits, last login: 1 days ago
Augusta,Columbia,GA
$70 per month
about 5 days
"Easy to work with."
"None"
"Really happy with service."
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Knology was the only game in town in my apartment complex. Bundled basic cable tv and cable modem internet. Good price, haven't had any technical issues.
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Review by bcmc1995
Posted: 1.4 years ago
member for 2 years, 7 visits, last login: 364 days ago
Saint Petersburg,Pinellas,FL
$49 per month
about 5 days
"very reliable, cost to benefits are very good"
"tech support when needed is lacking"
"between knology and brighthouse knology wins"
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Been with Knolgy for the last 3 years. Overall a good experience, prior I was with Brighthouse for 9 years only because it was the only game in town. Between the two Knology wins hands down
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Review by RBSmith
Posted: 2.1 years ago
member for 8.8 years, 193 visits, last login: 11 days ago
Prattville,Autauga,AL
$40 per month (12 month contract)
about 4 days
"Automatic upgrading system-wide to 5 Mb"
"None"
"Great value, fast connection."
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Charter is also avialable, but I have choosen to stay with Knology for over nine years now. Telephone customer service is great.
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Knology
