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Review by cyrus369 See Profile

  • Location: Loveland, Larimer, CO, USA
  • Cost: $100 per month (12 month contract)
  • Install: about 20 days
  • Telco party Qwest
  • CLEC party: New Edge Networks
none
piss poor routing, customer service,ping is terrible
no trial period, so 5 days after the order and you want out your screwed!
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

well there really is nothing good to say about this company except dont sign up for them. they give you no 30 day trial like so many other isp's. 5 days after you place the order your stuck and if you want out they want the payements for the rest of your contract period and a $450 disconnect fee. their routing is also very poor if not lower. i cant seem to get under 100 to any game server, and i ping dslreport in about 95ms. ive seen better routing on my qwest line which has a 32ms interleave added. i dont think they have ever heard of customer service, i just wanted out of the contract and they basically said well sue, how pathetic sueing a 18yr old college student! THIS IS BASICALLY A PISS POOR COMPANY THAT ONLY CARES ABOUT GETTING PAID AND NOTHING OF CUSTOMER SERVICE! OH AND THEY DONT STATE THIS BUT THERE IS A UPLOAD LIMIT OF 2 GIG PER MONTH AND THEY WILL CHARGE YOU $50 FOR EVERY GIG OVER THAT AMOUNT! SHOULD OF STUCK WITH QWEST, ATLEAST I COULD GET THE SAME IF NOT BETTER PINGS WITH THEM AND PAY 1/2 THE PRICE!

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