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Review by cgiminez  Posted: 4.3 years ago member for 6.7 years, 5 visits, last login: 4.2 years ago
Paso Robles,San Luis Obispo,CA
$49 per month (month by month)
about 150 days
"high speed upload and download"
"service is frequently down"
"even with bad service, better than dialup, maybe they'll improve?"
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The speed up and down is great when it's working, unfortunately it's down far too frequently. The service comes with a backup dialup account, which I have to use now just to post the review.
Sign up with them so there are more people complaining about the service, maybe they'll improve it.
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Review by prinler  Posted: 4.8 years ago member for 4.8 years, 22 visits, last login: 2 years ago
Shandon,San Luis Obispo,CA
$59 per month (24 month contract)
about 15 days
SBC
"high speed where no one else offers"
"Ping is horrable, down every weekend no tech support after hours"
"dont get it"
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I ordered the 512/512 package. I live in shandon. When it was installed it seemed to work decent. the ping times were averaging about 100ms. not bad the price i thought was high but it is 512/512 and i know upload is expensive. they had some hicups when installing but thats normal. they installed a bridge on the roof in a weather shielded box with a grid antenna. they ran one eithernet cable down into the house and used power over eithernet. the ip seems to be static but i keep it on dhcp because thats what they said to do.
a few days later it all when to the dumps. i get dropped normaly for 30 mins at a time. i have been dropped every weekend (almost) since i signed the 2 year lease. from 6 pm on fri till monday morning. When i call there phone system has many selections... customer service, sales, tech support, operator.. but you only get one person. the lady doesnt know much and she is nice so i try not to be mean. but the speeds are as slow as dialup some times for hours.. i try to play online MMORPG's and i have the worst time. I try to MIRC. i get disconected every few mins. I try to download music .. it disconects... i try ebay.. i get page not found ( no connection ) its getting unfair. i call and they say they just saw the problem and are fixing it. changing some settings... but it doesnt help. the worst part is when it goes down for a long time i cant call anyone to tell them so they can fix it. i realize if they knew they would but they dont... so im screwed. I would recomend no one use CIC wireless till they can fix there problems with there poor customer service and poor service at least in shandon
Steve
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