Good "GREAT Customer Service" Bad "Price and Speed Losing to Competition" Overall "GREAT ISP"
I had axcessnet for over a year I signed up when I first heard about them and they were somewhat new, I had a few problems with them yes nothing that was at there fault just a mistake with billing and such, and to find this as a shock THE OWNER called me at MY conviences and appoligized on the phone guarenteed that everything is being fixed now and he gave me his private cell phone number to call if any more problems happend. Well to be honest I've never been treated so well in my life, and the problem was fixed asap. Axcessnet has great support either through telephone or email, there serivce is top of the line. When I'm off campus here at school and back home for sure axcessnet is where I will be heading for my ADSL serivce.
member for 12 years, 167 visits, last login: 184 days ago lodged 10.2 years ago