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Review by Tantrix  UPDATED: 226 days ago member for 227 days, 68 visits, last login: 87 days ago
Pineville,Rapides,LA
$15 per month
"None"
"Booted offline every 5 hours, was not told this when account was activated"
"Don't use them for dialup access"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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I lived out in a very rural area about 2 years ago and used Bayou Internet for dial-up internet access. I noticed I was getting kicked off of the internet every few hours while gaming or downloading things, then I noticed what was happening...every 5 hours on the hour I was getting disconnected. I called "tech support" and told them about it, and their answer was "your connection is automatically terminated every 5 hours...it's normal". I told them this was unacceptable, as I was paying for unlimited access and being kicked off of the internet every 5 hours wasn't unlimited. Long story short, they told me there was nothing they could do so I told them to close my account and I was switching to AT&T dial-up which was $5 more per month but never disconnected me. I also told them I was not paying my remaining account balance because I was lied to about their "unlimited access". I switched to AT&T dial-up, and even though the highest speed I could connect at where I lived was 26.4kbps, I was was able to remain connected to the internet for days at a time with no disconnects with AT&T.
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