Review by dpalyu Location: El Paso, El Paso, TX, USA Cost: $39 per month (12 month contract) AT&T New phone line installed from street to house. applied for Elite. No one knows what is available.

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I am told that DSL at any speed is not available. I have Express speed. Diagnostics on 2wire indicate according to ATT Direct that i can get Elite. Ordered Elite and was told that DSL at any speed is not available.

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Review by (hidden by request) Location: Los Angeles, Los Angeles, CA, USA Cost: $40 per month (12 month contract) AT&T Availability Quality. Slow bandwidth. Poor customer service. Unknowledgeable tech support. No customer loyalty. Loyal customer of AT&T DSL, phone and mobile for 10 years and wouldn't give me credit dispite months of interupted service.

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Former customer review:

I had AT&T DSL for nearly 10 years. I used to get decent bandwidth (3mbps) but in recent years it I was lucky to get 1mbps. After having problems for the last 3 months with my service dropping out daily, I was told by tech support that it was a problem with my modem. I tried 3 different modems including a brand new one from an AT&T store and the problem was consistent. They tested the line and claimed that it was fine. I finally had enough and asked to cancel my service and get a partial credit but they said that everything worked fine so they couldn't do anything about it. So I cancelled my long-distance and will soon cancel my cell service too. Bye AT&T. I've probably spent $10,000 on your poor service in the past 10 years and they gave me a big FU on the way out the door. Don't make the same mistake. Cable modems are faster and more stable.

adj @69.111.190.x adj Anon 2012-Feb-10 10:29 pm AT&T DSL Wow, I thought it was just me. I definitely hate the daily disconnections. In fact, it just happened to me right now and I decided I needed to start searching for a new ISP, which brought me to this site. It's absolutely atrocious. I can no longer accept these kinds of down-times that can last as long as half an hour at times. 2012-Feb-10 10:29 pm: · hey mods ·

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Review by unibroker Location: Altadena, Los Angeles, CA, USA Cost Contract price not specified. AT&T none couldn't resolve unstable connectivity dial tone only

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I have nothing positive to say about AT&T.

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Review by treetop66 Location: undisclosed location Cost Contract price not specified. AT&T 100% 40% its good

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i am very satified with my service its fast and very accurate i can do just bout anything with it i decided to add a free wifi so it would be easier and fastef thank u dal

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Review by pcadmin8 Location: Wauconda, Lake, IL, USA Cost: $20 per month Install: about 1 days Ameritech Not too happy today! 2/4/12 Hmmm...upload sucks....uverser came in.... not the best anymore....

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I've had Ameritech/SBC/ATT DSL since 10/2001.

11.5 years of service and now I'm thinking of going to comcast....sad....

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Review by ForceTen Location: Winston, Douglas, GA, USA Cost: $90 per month Install: about 3 days AT&T Customer service sucks. Installation of line from the road sucked - never buried Id fire them if I had a choice.

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I'd fire them if I had an alternative. When the phone line was installed, they never buried it. They just laid it in the gravel driveway. I was not aware of this when the house was purchased, and now the line has had several breaks in it, since repaired, but the line quality has been severely diminished. Despite several promises of replacement, there has been no action. This was after seal attempts at U-verse installations, which failed due to the line clarity.

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Review by (hidden by request) Location: Wilmette, Cook, IL, USA Cost: $40 per month (12 month contract) AT&T nothing good about att dsl service all bad..horrible service from beginning to end....

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Worse service I've ever had in my life. The dsl service keeps dropping =
multiple times a day. 2 techs have been out and say there's nothing =
wrong? Either ATT's service "stinks" or they have terrible techs, not =
sure. I would NEVER recommend ATT DSL as a service.

northalabama join:2001-06-18 Huntsville, AL northalabama Member 2012-Jan-24 5:56 pm Service Stinks Question for you...what speed did you sign up for when you ordered your service??? I might be of help... 2012-Jan-24 5:56 pm: · hey mods ·

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Review by ronaldwgreen Location: Detroit, Wayne, MI, USA Cost: $39 per month (month by month) AT&T

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Speed and cost not right.

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Review by dbennett1106 Location: Ukiah, Mendocino, CA, USA Cost Contract price not specified. AT&T It is DSL and what more can one say. Good connections and very reliable. That is what we have.

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I got AT&T DSL when I moved into this house. It works and I am getting the speeds I am paying for. Not much more to say. I am happy.

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Review by skikt22 Location: Olympic Valley, Placer, CA, USA Cost: $15 per month Install: about 4 days AT&T Good value, good install service,terrible pricing disclosure, Plan sold was not adequate, shipping charges were excessive!! I'd jump on it again, but would buy my own modem

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I needed access at a vacation home and all the plans were $20+ a month and rated poorly by the locals. When I signed up at AT&T for my phone service (only game in town) they offered a $10 a month basic 384/168 plan for a yea. Given that what I mostly want to do is check email I jumped on the price even with a 12 month commitment.

When installed I had disconnects and was getting about 120 download, but over 300 upload. I contacted AT&T tech support and they said given the line quality and remoteness of the area (Olympic Valley, CA) that the plan offered did not cut it. They upgraded me with no questions to the 768k/384 plan immediately. I am now getting about 570/300 performance which is better than I expected. After all this is a weekend / vacation place.

The more amazing thing is that I have been a long term SBC critic. If the new AT&T can deliver this price performance consistently they just may have a long term customer.

Update: Upon receiving my first bill I find that they have charged me half the price of the modem for shipping. This was not disclosed and in calling them (SBC/AT&T), they refused to make any accommodations.

While I would sign up again, AT&T has not changed. Buy your equipment from Amazon. They have lost all the positive goodwill from me that their deal gained. I would still sign up as it is the only deal in town I will revert to my long standing distrust of AT&T/SBC.

Update 2: After 2 years they raised the price to $14.95. Still a deal. Bandwidth is ok. Webex , VOIP mostly work, Amazon and Netflix streaming do not work. May eventually upgrade for streaming and downgrade my Direct TV options in the winter.

ExposeATT join:2008-04-24 ExposeATT Member 2008-Apr-24 3:57 pm ATT DSL is a bad liar Irresponsible representatives are all what they have. 2008-Apr-24 3:57 pm: · hey mods ·

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