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Review by cmac06 
Posted: 44 days ago
member for 60 days, 3 visits, last login: 2 days ago
 Alabaster,Shelby,AL
 $40 per month
 about 2 days
 "Reliability, ease of installation, available connection speeds"
 "Seldom reaches max throughput download speeds"
 "Very affordable service with outstanding uptime"
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I got this service after switching from cable because there were numerous connection interruptions with the cable service I had. The equipment arrived quickly, and installation was a snap as I had my filters hardwired at the location where I know my modem would be, and there is no need for filters anywhere in the house. It took about ten minutes to get the modem up, and logged in. Bridging with my existing router took some time, but all in all, I was up in under an hour.
After the initial install there were problems with my contracted speed, and a technician came out the next day. Apparently there was noise in the line that he corrected. All has been fine since then.
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Review by petifma
UPDATED: 45 days ago
member for 8.6 years, 57 visits, last login: 45 days ago
Santa Clarita,Los Angeles,CA
$59 per month (12 month contract)
about 999 days
 AT&T
"Easy Installation"
"Doesn't work 24/7"
"Not worth the frustration!"
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Ok, yes, I have had this for over 8 years. Most of those years were with Pacific Bell who was bought by AT&T several years ago. There have been good times and bad times with no correlation to the provider. The only real problem is that for about 6 hours a day, I don't have any broadband. The DSL modem searches for a connection, but can't make it. Sometimes it will make a connection for a few seconds, then lose it. Other times, it can't make it at all. This outage starts at about 7:00 every evening, and continues until well after midnight. Tech services has been out many times, sold me several "newer better" brands of modems (2-Wire is the latest), but last time they told me that uplink noise margin isn't high enough for my "high speed" contract (2368 up, 512 down) and that I should get it changed to a lower speed. Every time I do, it helps some, but they eventually switch me back to the higher speed without my knowledge. Sometimes that actually helps for several weeks.
I'm going give the "turndown" trick one additional try and then try a switch to Time Warner Cable broadband if it doesn't help. I have a feeling that will have its own problems, though.
Followup comments:  
npln
Us Army
join:2000-07-17
San Francisco, CA
| Too far? line issues "high speed" contract (2368 up, 512 down)"
OK, if you have had DSL since PacBell days, you probably have a splitter. Which is good. Now your speed at 2368, tells me the problem is with the copper line. You are either too far away from the C.O. (In order to get 3 Megs down, the loop has to be 9500ft or less. Per AT&T standards). Now if you are within 9500ft, and have a splitter (properly installed). The problem could be the copper. Sometimes even a small issue on the line can cause BIG problems at higher speeds.
Your modem should be able to give you some readings....look for your Down Attenuation, 41.5db = 9500ft. If its more, stay at 1.5 Megs speeds. If its less, you have line problems.
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The Future is uncertain but the END is always near! Jim Morrison | |
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Review by darbacour
UPDATED: 45 days ago
member for 4.6 years, 71 visits, last login: a few minutes ago
Los Angeles,Los Angeles,CA
$35 per month
about 1 days
AT&T
"WAAAAAY over-priced compared to BETTER competitors"
"paying for 1.5 getting .5... can't even watch videdoes $15 More than 6.0 TW!!!!"
"Overall really sucks, tons of excuses... way more exepensive than TW - USED to be great"
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Disregard everything below.... all of it is no longer true. I was a loyal AT&T customer for many years when they delivered a great service for a reasonable price.
NO MORE!!!!
I'm at .5 DOWN.
YES I said POINT FIVE down and paying $35 - $37 per mo. inc. unused landline!
Latency and pings are worse than TW for twice the price or actually TRIPLE the price of my current CRAP speed.
I am SOOOO outta here Monday.
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About 20 months ago my ATT DSL went down for an hour... That's about IT.
It's ALWAYS on and always perfect.
When ATT says ALWAYS ON... they really MEAN 'Always on' unlike cable that seems to down more than it's up.
Cable has such suck-a$$ latency that it's almost impossible to game and 6.0Mb is more like 6Kpbs compared to a good clean 1.5 DSL line.
The ONLY advantage to cable is I could DL much faster... But I'm not into pr0n and have a $3000 home theater that I BUY all my movies for, so I don't need to DL much.
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Review by i2Fuzzy
UPDATED: 50 days ago
member for 273 days, 279 visits, last login: a few hours ago
Cumming,Forsyth,GA
$50 per month
about 7 days
AT&T
"Fast speed, stable connection"
"Expensive, $50+/month for a 6 Mbps connection"
"Good connection, but I wish Verizon was around so I could get FiOS"
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Cancelled with AT&T and switched to Charter. Cancelling Charter with my move to Texas and getting FiOS!
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I only picked AT&T because I can't get Comcast at my apartment complex. I don't have their phone service, just a DSL only connection. I've got the 6 Mbps connection, upgraded from 1.5 Mbps with DirecPath, and I'm thrilled about my new download speed.
The order process was easy enough, I did it all online. My only complaint is the annoying tech chat. After technician installed the service, it took me 48 hours to be able to connect because of some account maintenance outage, as explained to me by the representative, that kept me from registering my account.
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Review by telestar
UPDATED: 53 days ago
member for 5.3 years, 118 visits, last login: a few hours ago
Stanton,Martin,TX
$35 per month
about 2 days
AT&T
"Speed has been constant (at home)"
"I have the Local Tech on Speedial"
"Rocking at the extreme level. Now, time for at&t to get FIBER or ADSL2"
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Still wishing for adsl2, but otherwise service at my home location is as advertised. Service at my office dropped from 6.0 to 3.0 because of extensions up the street. They added new lines to a cross-suburb to add dsl to their location which put me further down the loop. Bummer. I have 10 X-86's in the office struggling at 3.0mbps (no they are not all PC's) 
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6M Down 768up
Tech came and cut 1500 ft of excess line out of my loop to get me up to speed. Today I noticed a hodgepodge cable linking to the back of my house,
Maintaining my speed while they upgrade? Who Know's
just that I keep rolling. I hope that at&t will offer a comparable package to qwest's new announcement. ADSL2 (or a version there of)
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Review by crosfire
UPDATED: 54 days ago
member for 5.6 years, 24 visits, last login: 13 days ago
Dickson,Dickson,TN
$90 per month
AT&T
"It's better than dial-up..."
"Broadband speed varies, and is usually very slow"
"If it's the only option, then go for it!"
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This is supposed to be a business-class 3mb circuit, but the only times I see anything about 2mb is typically early in the morning, around 9:00 am. The rest of the business day, speeds drop like a rock and rarely approach 1mb. Speed test results under 500kb are not uncommon. There's a cable modem circuit next door that averages between 18m and 20mb, and I would switch if it wouldn't be such a hassle re-configuring all the third party services that have been tied to the DSL's static IP addresses for more than 5 years.
Followup comments: rhf
join:2004-11-24
Davis, CA | Static IP number... I had a static IP number too with my local ISP, but got a free domain name from »www.dyndns.com/. Start your switch to a domain name so you can be independent of ISPs! | |
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Review by jaytkay
UPDATED: 54 days ago
member for 8.3 years, 793 visits, last login: 2 days ago
Chicago,Cook,IL
$35 per month
about 3 days
"Upload/download speed, reliability"
"Had to ride them to get the promised upload/download speed, speed is near bottom of promised range"
"Good if you measure the service and make AT&T deliver correctly"
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I've upgraded to faster speeds twice, AT&T gave me excellent pricing with a 12-month commitment.
After the initial install and each upgrade, the download speed was half of what I paid for, or less.
Through the DSLReports.com support forums, I got them to correct the settings and deliver what was promised.
Once they get it right, the speed and reliability are excellent.
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Review by robo_geek
Posted: 57 days ago
member for 2.3 years, 27 visits, last login: 56 days ago
Alpharetta,Fulton,GA
$45 per month (month by month)
about 10 days
AT&T
"Very reliable, good customer service"
"None"
"Happy Camper. Going to go to Uverse soon"
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I have the DSL Xtreme 6MB service. I have my own Netopia 3346 in bridge-mode. I have had the service for about four years and have had only a couple of rare instances where I had to reboot/restart the router, and no instances of any slow-downs or other issues. It just works.
I test the throughput frequently and get exactly the throughput that I pay for...consistently over 6450 down / 420 up. I have about ten PCs at home including two security DVRs that I monitor from my office over a Web-based VPN.
I did have a problem one day last month where I was losing sync.
A call to tech support folks on a Friday identified a line problem, a tech was dispatched to the house for Saturday morning 8-12 appt. He calls at 7:50 and arrives at 8:03.
He tests signals at NID and at modem and discovers high CRC errors, yet signal levels are good. He does a walk-thru of the house with me, and HE notices that I forgot to put a DSL filter on my DirecTV DVR/receiver phone line. He installs that, CRC errors stop, connection has not blinked since. On top of it he was a nice guy; we talked about computers and stupid things that kids break at home.
Note that this was the ONLY time in almost five years that I had to call their tech support and the ONLY time that I needed a tech visit.
I used to use Charter, but dropped them when I started having connection issues. Their field techs were great; I had a signal-level you could cook with (like +30db!!). But their back-end network was so hosed up that my connection was dropping five or six times a day, which killed my Vonage dial-tone at the same time. Spouses seem to get attached to having dial-tone for some reason. 
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 Review by jhebert121
UPDATED: 62 days ago
member for 7.4 years, 373 visits, last login: 2 days ago
Little Rock,Pulaski,AR
$35 per month
about 4 days
AT&T
"Works great I have never had any issues"
"It took them four days to get my connection hooked up"
"Can't beat the price of AT&T DSL"
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Besides AT&T DSL I had the choice of comcast cable internet which I did not want because of the price. I started off with the mid speed tier of 3Mb but then moved to the elite tier of 6Mb. The order and install process went smoothly. I requested and received a little Westell modem.
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Review by BoulderHill1
UPDATED: 64 days ago
member for 5.3 years, 965 visits, last login: a few hours ago
Montgomery,Kendall,IL
$30 per month
AT&T
"Excellent connection"
"IMO no bad points"
"always works"
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I have had the AT&T dsl for four plus years. In this time there were two evenings that the service did not work due to some regional work being done. Otherwise it has always been there. Started out with the basic pakage up to 1.5m for a year. Toward the end of the year I was contacted by AT&T stating that my term was almost done and that they could now offer me a faster speed for 2 dollars less per month and did I want to take advantage. Well of course. Toward the end of the second year again same kind of contact from AT&T. This time they could double my speed (up to 6m) for the same price I was currently paying. Of course I opted to take this offer and have been getting this same service since. Always pleased with the service from AT&T,SBC, IL bell, whatever is their name. You can always pick up the phone and know it will work, you can always go online and know you will access the net.
9/22/09 Still with ATT dsl. Simply put it works. Sometime ago they introduced a new pricing structure. 20$,25$,30$ or 35$ a month. no contract. I am on the 30$ a month plan which is 3meg down. Tests average 2.6 down. It's ok with me. My kids youtube lile mad and I NEVER have a problem with my connection.
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