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Review by Darkjeste 
Posted: 227 days ago
member for 2.7 years, 66 visits, last login: 65 days ago
 Toledo,Lucas,OH
 $40 per month
 "Great Service at ok prices"
 "Cost in these times."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
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I have been with buckeye-express for nearly 10 years or so now,ever since back when the cable modems were all like max download speed of 45-55k/sec. They have always provided good service to my area with very few outages and have never personally needed them to come out to fix anything.
The prices are not bad,I always had the highest tier package until they split them off when they went 8meg/12 meg ect. For a little while I had to use the basic package because of money trouble and that was just pitiful and that is the only bad point I will really give them.
I know it's basic and all,but outside of email and surfing the web (god forbid it had a video on it) it was ok. It even played games just as good as they really don't require high bandwith as long as you have 10k/sec+ upload,although patches for games were hell.
For the moment I am stuck with the 2.0 mbps package as money is pretty tight right now for a lot of people and you try and save wherever you can. It's a pretty big downgrade then what I am used too but it's still a good service and you can get by with it.
The other thing I do not like is that you need their basic cable service,I think this is not needed as some of us just don't watch T.V. It would be nice to opt out of it as really it's a unneeded extra 14$ or whatever on the package for a lot of people I am sure. Or at the very least a way to pick your own package of channels that you would want for a price.
If I could give some tips for them I would say the basic package should be at least 500kbps if not 1 meg,the 2mbps package should be at least 3 if not 3.5mbps
I think the other packages are just about right but maybe an extra meg on each one but they are pretty fine where they are I think. They would really be more then fair if you could take off the basic TV cost if you wanted.
All in all a great service at decent prices,I have never really liked SBC or whatever myself as I had troubles with them as well as some friends. For Ohio I think they are pretty much the best thing to go with if you are looking for broadband.
Followup comments:  hottboiinnc
ME
join:2003-10-15
Cleveland, OH
 ·Time Warner Cable
·buckeye cable
1 edit | Do NOT need TV You do not need to have TV to get Cable Internet. You pay $10 more per month though. So you would save $4 and some with taxes.
Also if you don't like their speeds you are free to use DSL and U-Verse or here's an idea: start your own provider and offer the speeds you should get. ATT's basic DSL speed is even lower than Buckeyes. | |
| Darkjeste
join:2007-03-16
Toledo, OH
·buckeye cable
| idiot Wow...be a prick much? I did not say I DO NOT LIKE the speeds/service. I was giving helpful suggestions on what they could do.
I think they are generally fine except for the basic package where that could use the most help.
I did not know you didn't need cable tv,when I first got the service almost 10 years ago you HAD to get the TV service with it.
Did you see anything about me making my own ISP? DId you see anything about me threatening to cancel my service of 10 years?
Next time keep your prick comments to yourself,if your gonna be a blind follower that can't see fault in a service you use where it could use some upgrades. | |
| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
1 edit | Re: idiot uh no i wasnt being a prick. I said if you didn't like he speeds they had- which you don't since you're telling what they should do, you can build your own ISP and compete against them.
You can still be a customer after 10years of service and still use them. I mean really did you have a choice until now as far as TV? No. And you still really don't.
Also their speeds are faster than DSL as well. And yes i said DSL only because half if not more than half of Toledo can't and will never see U-Verse speeds on DSL. WHICH are STILL limited to distance.
Also you can't claim you didn't know about not needing TV to get HSI with Buckeye. If you knew about their basic speeds you would know that they have 2 tiers of prices. So don't be calling me an idiot ass hole.
And keeping these comments to myself? Its a public board I don't have to. Don't like it? don't read my comments. | |
| Darkjeste
join:2007-03-16
Toledo, OH
·buckeye cable
| again Ok so again how can you tell me that I knew that you did not need their cable TV service because I did not.
Even when I switched packages I was never given or told about this option. Again when I first signed up you HAD to have basic cable with the package,this had never changed as far as I knew.
When I switched down to the very basic package and they asked me why I was switching,I said that money was tight for a little while and I needed to cut down some of the cost.
They never said I could make the 19.99$ package actually be 19.99$ instead of 30$ because of the basic cable. A friend of mine just got buckeye-express out at his house and he has to pay for the basic cable TV service with it.
Telling someone who obviously does not have the cash and no normal person would,telling them to set up their own internet company is just being a complete ass hole and you know it.
Also just because I can see some places where they could make improvements (if you cannot then you really are an idiot) does not mean the service is bad or such crappy speeds that it is not worth having.
It is a very useful service and I would never get rid of it unless they tried to cap internet in the way TWC currently is trying.
I forgot that in this country you have to blindly follow all the corps and give them your money and not try to help them improve anything.
What the hell was I thinking trying to post some helpful suggestions in a place like this. | |
| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: again First off what he said is wrong. It is printed right at their website. And why would any company tell you how to save money? That's just stupid. The thing is IF YOU DO NOT have cable TV you PAY $10 MORE per month. So you're 19.99 Internet becomes $29.99 You save maybe $4 off it. Savings? not really but it ads up.
Plus all you have to do is check their website. Not hard. It's also posted all over their bills and information sheets they send with the bill. It's also on a few of their ads on TV. And that's HOW I claim you should have known about it.
Plus ASK and you will find out.
Here you go:
**Buckeye Express service is an additional $10.00 per month for customers without Buckeye CableSystem cable TV service or Buckeye TEL residential phone service. »www.buckeyecablesystem.com/expre···dex.html
Your friend is full of shit. They didn't MAKE him get TV. He signed up for it willingly. His problem, not theirs.
And as far as paying $30 per month? You should just opt for the 2meg service and keep your TV. It's cheaper! | |
| Darkjeste
join:2007-03-16
Toledo, OH
·buckeye cable
1 edit | ok Well they say they charge you 10$ extra for buckeye-express because you did not currently have cable tv before. Now I guess you could opt out like you say but if they still make you pay the 10$ you really aren't opting out of anything other then 4 dollars if your lucky to keep that.
That really isn't a big bonus in my eyes,them charging you the extra 10$ and giving you basic cable with it to me made it seem like you HAD to have basic cable or you didn't get to have high speed internet.
I guess I was wrong on that one,friend told me he didn't want their TV service either but apparently he didn't make it clear enough to them or something cause he still get's the cable channels and they hooked the cable to the TV.
What I am saying tho is you should be able to have that 13-14$ off completely. I guess they do not do that because I think their system is setup so that if you have service going to the house those channels are gonna come in anyways.
If they took the extra cable wire off your splitter going to your TV then you could just hook another wire back up to it and still get the channels which is I am sure is why they charge you the extra 10 bucks.
All in all it's not worth 4$ to get rid of the TV honestly,fourteen dollars off the bill maybe.
I still love the internet service and will never get rid of it,but I still feel that the speeds could use another small boost in the areas I outlined but any service can always see improvements.
I know they just raised speeds not too long ago and they have always been good about raising them decently every time and quicker then a lot of other companies. The packages could just use that tiny boost tho to make them an even sweeter deal. | |
| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: ok chances are with TV working is that the tech for got to put the scrambler on the line. Buckeye will find out and his line will be tapped. They check all the time with that. Especially if anyone reports back feed. | |
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Review by hottboiinnc
UPDATED: 269 days ago
member for 6.1 years, 2097 visits, last login: a few hours ago
Toledo,Lucas,OH
$12 per month
"$69.99 for 12Meg by 1meg"
"none"
 "great service, local company, low cost! Beats ATT hands down."
| Pre Sales information:
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Update : After the promotion was done I changed increased the speed to 12megs down to 1meg up. Great service still not a problem with it at all. U-Verse came to the neighborhood but pricing still doesn't compete with Buckeye for anything, especially that ATT raised the rates for everything here not even a week after announcing the service! I stayed with Buckeye. The $120 per month includes cableTV and the Internet.
Install was set for the 19th but changed to the 20th due to I added CATV. Appointment was from 2-4pm Tech arrived at 2:15pm and was here until about 4pm due to problems. BUT not caused by Buckeye or the tech.
The coax in my home was not connected in the attic like it was suppose to be. Tech went up and connected it all. made sure all outlets worked even the one in the dinning room.
Left extra lines in case i needed them.
Couldn't ask for a better tech or service.
ATT is also available but 3.0 / 384Kbps for $40 compared to Buckeye BEX 8.0 / 600 for $29.99.
They also donate $10 to a school of your choice in the city.
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Review by Done_Posting
UPDATED: 345 days ago
member for 6.2 years, 1185 visits, last login: 345 days ago
Holland,Lucas,OH
Contract price not specified.
 about 2 days
"Very reliable (in my experience), competitive price, VoIP!"
"Max upstream is only 1 Mbps"
"Only other service available to me is DSL, which BEX blows away."
| Pre Sales information:
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It works, I pay next to nothing for it.
Hooray.
Followup comments: slckusr
Premium
join:2003-03-17
Maumee, OH | good riddance buckeye glad i moved to dsl buckeye was junk in maumee.
guess i got spoiled by comcast.
3 dsl and dishtv | |
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 Review by shane349
Posted: 1 year ago
member for 4.6 years, 1042 visits, last login: 2 days ago
Toledo,Lucas,OH
$60 per month
about 14 days
"always up"
"expensive for the speed and performace"
"its okay, but will be switching soon"
| Pre Sales information:
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i started with the 8.0 bex. i never have gotten 8.0, and most of the time my neighbors dsl from at&t rivals my connection speed to just about anything. im not too impressed with buckeye, and i believe they could offer more speed for the money, and get rid of the annoying burst speed crap. i dont believe they have the network capibility to handle their customer base.
Followup comments: Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH | Burst? Hey Shane, I'm curious what you're talking about when you reference "burst speed crap". Can you elaborate a little?
Thanks!
- Tate
--
Happiness is an OC-768 in your basement... | |
|
shane349
Premium
join:2005-03-21
Delta, OH | re burst speed is how fast it is for the first few seconds of a transfer, then it lowers to a constant, for example, burst of 700k, but constant of 400k. so its 8mb, but only for a few seconds. its most evident for applications like usenet. | |
| | Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
| Re: re said by shane349 :burst speed is how fast it is for the first few seconds of a transfer, then it lowers to a constant, for example, burst of 700k, but constant of 400k. so its 8mb, but only for a few seconds. its most evident for applications like usenet. I've never encountered that; I typically get my full 12 Mbps unless I'm doing P2P, and even then I hit 12 Mbps from time to time. Everybody's experience can be different though I guess.
- Tate
--
Happiness is an OC-768 in your basement... | |
| | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH | Re: re i've never had that either. I always get around 7.8 out of my 8.0. | |
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Review by Lodathi
UPDATED: 1.1 years ago
member for 1.1 years, 0 visits, last login: 1.1 years ago
Toledo,Lucas,OH
$29 per month (12 month contract)
"Absolutely none"
"Intermittent connection speeds from slow to horribly slow"
"Going back to AT&T DSL basic ASAP"
| Pre Sales information:
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AT&T Basic DSL blows Buckeye basic away in more points than just 1, the connection speed.
Followup comments: Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
|  "To each his own"
quote:
AT&T Basic DSL blows Buckeye basic away in more points than just 1, the connection speed.
I checked the website and it looks like 768 Kbps DSL (no mention of upstream speed) is $15 for non-existing customers, which I'll freely admit sounds like a pretty enticing deal if your needs are basic. Of course, it also requires AT&T land line service as well. You need either cable TV or BTel to get a $10 / mo break on BEX service, so that's not much of an argument though.
On a side note, whatever happened to the mandated $10 naked DSL -- does that not apply in Ohio?
Basic DSL may suit your needs, and if it does, then rock on. Here are some reasons why I personally would never even consider AT&T:
1. Bad issues in the past with their wireless division. I know the divisions have nothing to do with one another, but I have vowed to never give any company named "AT&T" a cent of my money.
2. They may be introducing caps / metered usage in the near future. At this point it's just speculation based on stuff execs have said, but I have a feeling there's some merit to the claims.
3. AT&T doesn't give a damn about my privacy. They're more than happy to illegally track my conversations and data without a warrant and turn it over to the government, as long as the government is willing to pay up.
4. Their next-gen plans (U-Verse) are a joke.
5. Did I already mention I despise the company?
Obviously your experiences with both Buckeye and AT&T are going to be different than mine, and I respect that. Heck, you might even have a 5+ point list of why you think Buckeye sucks. I'm simply pointing out why I would never make the switch for my own household.
- Tate
--
Happiness is an OC-768 in your basement... | |
| | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: "To each his own" I would never go back to ATT for anything either. but they do not require landline services for their DSL but the $10 is only good for so long. maybe a couple years then they're free to either drop it or keep it. and i believe that time is almost up. Which you can bet that they'll drop it or raise the rates.
also many areas in Toledo are not being serviced that this time by DSL. They're claiming the DSLAMS are full and are not adding new ones due to their U-Verse product being rolled out. Which Fox claims its available now in Toledo which the State says its NOT. At least the TV part. ATT Techs will also tell you that none of the boxes are even turned on yet.
One thing about DSL that does suck is that you may have had it before and disconnected it and went to Buckeye but doesn't mean you'll be able to get DSL again due to your telephone line being moved to another set of equipment and ATT does NOT have to give you DSL.
but like Tate said--id never go back either and i'm happy with Buckeye. They go out of your way to please you and best of all your money STAYS in Toledo and doesn't go to Texas like with AT$T. | |
| | | Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
| Re: "To each his own" I just got home from working at a client's office for the better part of the afternoon. While I was there, I had to download a bunch of updates and virus definitions, and I was appalled at how slow his connection was running. I was ready to tell him that he needed to call Buckeye and have the line looked at, but it turns out he recently switched from 7 Mbps commercial BEX to AT&T's 3 Mbps commercial DSL service in order to save some money. I ran a few speed tests and I was consistently seeing 350 - 380 Kbps down and a solid 340 Kbps up (with no other traffic present on the network). This is in Rossford, so I can only imagine how poor the quality of AT&T's copper plant is in the area. My fricken Sprint EVDO connection is 2x to 3x faster than that! The best part was when my client told me that he was assured he would get between 1.5 Mbps and 3 Mbps downstream by the sales people, yet the AT&T tech who came to install laughed and explained that he'd be lucky to get 768 Kbps to 1.5 Mbps!
No service is perfect, but still, it made me chuckle when I remembered the OP's comments about AT&T being the shiznit. 
- Tate
--
Happiness is an OC-768 in your basement... | |
| | | | hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Re: "To each his own" Gotta love with AT$T pulls that "our service is faster than cable and cheaper" shit over cable. When they flat out lie to the customers to begin with.
Their copper plant all over Ohio sucks and is like that. They should just give up and run fiber here but will never. I can actually see them selling off areas of Ohio to someone else just so they don't have to deal with upgrades in the near future. | |
| | | | zipman
join:2008-05-15
Toledo, OH | I was on the ATT 1.5 Mbps package and my sustained download was 1.2 Mbps, I upgraded to the 3.0 Mbps and now my sustained speed is 1.7Mbps. I pay $5 extra a month for half a megabit . | |
| | | | | Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
| Re: "To each his own" Zip, they must be using that last 1.3 Mbps to channel all your surfing data directly to the NSA for spying. We ARE talking about AT&T here after all...
- Tate
--
Happiness is an OC-768 in your basement... | |
| | | | | 
tvjay
@buckeyecom.net
| said by zipman :I was on the ATT 1.5 Mbps package and my sustained download was 1.2 Mbps, I upgraded to the 3.0 Mbps and now my sustained speed is 1.7Mbps. I pay $5 extra a month for half a megabit . I have 3 Mbps and I only get like 1.9 Mbps. I called and complained and they said it was within there specs! I can only get ATT or my apartments own cable service which if there internet is anything like there, it will totally suck! | |
| | | | | | zipman
join:2008-05-15
Toledo, OH
·buckeye cable
| Re: "To each his own" said by tvjay :said by zipman :I was on the ATT 1.5 Mbps package and my sustained download was 1.2 Mbps, I upgraded to the 3.0 Mbps and now my sustained speed is 1.7Mbps. I pay $5 extra a month for half a megabit . I have 3 Mbps and I only get like 1.9 Mbps. I called and complained and they said it was within there specs! I can only get ATT or my apartments own cable service which if there internet is anything like there, it will totally suck! The service is only UP to 3 Mbps, I believe it's from 1.5 to 3.0, so as long as you're over 1.5 you're in the correct range. At least with my experience with buckeye you get 90+% of your rated speed. For example on 10 Mpbs I could get 9.5, and my brother in laws' speed tests were over 9.9 mbps. | |
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Review by zipman
UPDATED: 1.5 years ago
member for 1.5 years, 10 visits, last login: 278 days ago
Toledo,Lucas,OH
$5 per month
"high download speeds (web)"
"P2P throttling"
"If you're a P2P nut you may get annoyed with buckeye, they're ok otherwise"
| |
I guess I should get the basics out of the way:
I am NOT an employee of buckeye BUT my mother works there so I always had the highest tier level for dirt cheap.
I don't live with my mother now and I can only afford DSL myself, but every so often I'll take my computer over to her house for a one or two week download binge.
I am a heavy P2P who maxes out his connection (or tries to) 24/7.
With that said, I am providing my experience with buckeye -mostly p2p- over the past 5 or so years.
In the beginning, all was good--albeit slow. There was no capping, and I could max out the whopping 1mb or so down/128k up connection all the time. A couple speed upgrades later things were looking a little better.
At some point-at least three years back-uploads on P2P went to pot. I was using direct connect (DC) heavily at the time and all my uploads were worse than dial-up (they were good for the first second, quickly dropped down to a few KB, then usually dropped to 0 and died). Of course I tried everything from changing ports, going from router to direct to modem, changing wires, changing clients, even using a different computer - but nothing worked. Upload speeds were piss poor except between 2 and 7am when magically the max speed was restored. As I cared more about download than upload this was only a minor headache when people complained or I get kicked from my hub (eventually I had to use DC sparingly to avoid being banned from my hubs). I should note that it was only the DC protocol that I noticed being capped, I could connect to the same users via ftp and upload just fine. I do not know if other P2P protocol uploads were capped at the time, though it is likely that they were.
At this point downloads did not have the same (7am-2am) cap, though I did notice in protocols such as bittorrent, the MORE connections you opened the slower the download became. Basically if you went above some set # of connections the speed would cap to 1/2 or 1/3 the max, so for example I'd have to set my max connections to 30 or so and hope some of those 30 had good speeds. Other times I would simply settle for the ~300KB/s I could get. (DC-with its smaller connection count-could still be regularly maxed out on downloads)
This situation continued up until I moved out (over a year ago). More recently when setting up my computer over there for one of my download binges (her line now being 10mbit) I did notice that in all P2P apps both download and upload were now capped. Connecting to 20 or so people in DC (many of them having 10 or 100mb uploads) would produce just slightly better download speeds than my home 1.5mbit connection. Needless to say this is very disappointing, who wants to be capped from 1/5 to 1/3 their max in p2p 80% of the time? Lucky for me I have an unlimited newsgroup account, which is not affected by this cap (at least not yet). On a great day I could download up to 90gb with the 10mbit. I have not tried the upgraded 12/1 speed yet.
That's all I really have to say about BEX, their bandwidth shaping methods are very disappointing-but then again I've downloaded many many terabytes with them over the years. If your fed up with p2p and can afford some extra cost a month, try an unlimited usenet service.
Followup comments: hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| Have Buckeye I have Bex and do not have any problems with P2P. And if your mom always gets the highest tier for dirt cheap- she should now be on th 12Mbps plan now.
Unlimited Internet also doesnt mean you should max out our connection 24/7. I would have killed your connection long ago if I was the Block Family. | |
| | zipman
join:2008-05-15
Toledo, OH
·buckeye cable
| Re: Have Buckeye Yes she should be at 12Mbps now, I just said I haven't tried it because I haven't had my computer over there since it's been active. In fact the last time I had it over there was late January early February. And I don't actually TRY to max out my connection 24/7 I just download that much stuff. I was simply admitting to being one of those people the ISP's hate, the bandwidth hog. That is the main reason I have to download at my moms every so often, the 1.5mbit (~13GB/day) I have simply isn't enough for me. My queues get so backlogged it becomes a problem, e.g. torrents start to expire.
I'll be honest-without increasing my current download habits, I probably would NOT be able to max out a 12mbit line 24/7. Even with HD and DVDr releases I wouldn't have over 100GB to download a day.
My question to you is are you sure you are getting your max speeds when using P2P? Many other people are complaining they cannot. What type of p2p do you use and how often? It could be possible only the heaviest users are targeted. Or you may just not notice that your download speeds aren't going as fast as they could be. | |
| | | Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
| Re: Have Buckeye said by zipman :My question to you is are you sure you are getting your max speeds when using P2P? Many other people are complaining they cannot. What type of p2p do you use and how often? It could be possible only the heaviest users are targeted. Or you may just not notice that your download speeds aren't going as fast as they could be. Zipman, if you are who I think you are, I hope your foot is doing well.
Just to add my own $.02 to your traffic shaping conversation, I'd like to point out that I uploaded a screenshot to DSLR a while back which showed me maxing out my 8 Mbps BEX connection with torrent traffic. Of course, that was back when 8 Mbps was the highest tier. Since then it got bumped to 10 Mbps and now currently sits at 12 Mbps as you guys discussed above. I don't do much torrenting these days, but I wouldn't be so quick to blame Buckeye for poor throughput. The only suggestion I have is to make sure you don't allow your upstream to become saturated, because that'll kill your incoming torrent performance. Since your parents' connection is now 12 Mbps down and 1 Mbps upstream, I would rate limit your global torrent speeds to 10 Mbps down and no more than 384 Kbps upstream. Although I don't have any screenshots as proof, I averaged 7 Mbps on the Fedora 9 DVD ISO yesterday using uTorrent and these settings. That was during the evening, at around 1800 EST.
I'd also like to clarify something that has been kicked around before; Buckeye does not target individual users ("bandwidth hogs"). Traffic shaping is done on a per-protocol basis, regardless of how much bandwidth a subscriber might consume per month.
Mind you, this is all subject to change -- but as of now, this is the way things are set up.
- Tate
--
Happiness is an OC-768 in your basement... | |
|
Buckemp
@buckeyecom.net
| Traffiinc shaping I AM a buckeye employee, and I'll be the first to say that we do employ traffic shaping during peak periods, probably amounting to about eight hours a day total that we need to employ any sort of throttling. We do this to ensure QoS to all of our customers. Even at that rate, we still don't completely slam the door on torrent traffic the way that comcast does. We simply slow you down to a level that allows the network to function optimally. That being said, if you jam your outbound, your inbound will suffer. That's simply the way the system works. Leave yourself a pad and your inbound traffic will be much better. I would recommend not using much more than about 70% of your upload speed for torrent, or about 700k on a 12 meg connection. (we currently offer 1000k upload on the highest tier) | |
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Review by Ladynaye
UPDATED: 1.9 years ago
member for 2.1 years, 18 visits, last login: 42 days ago
Toledo,Lucas,OH
$70 per month
about 3 days
"Speed, speed, and more speed!"
"I wish I didn't have to pay for it."
"If you are in the Toledo area, you better go with Buckeye!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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I tried DSL with SBC Yahoo! (now AT&T) when I first moved here four years ago and it was nothing but pure hell until Buckeye moved into my area. I had the 2/256 package, then paid for the 3.5/256 package (this was over two years ago). Now I have the 10/800 package and I am beyond happy.
Followup comments: PaulieFresh
join:2006-04-26
Rossford, OH | Speed Sorry to correct you but your package speed is actually 10,000 down/800 up. Not 768. | |
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Review by PaulieFresh
UPDATED: 2.1 years ago
member for 3.5 years, 341 visits, last login: 10 days ago
Rossford,Wood,OH
$70 per month
about 7 days
"Low ping times, reliable connection, FAST download speeds."
"Upload bandwidth is easily consumed among gaming consoles and multiple computers."
"I love it and its speed. End of discussion."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
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I had cable internet installed at least 5 or 6 years ago. Then, the demand may have been higher for a new installations back then, so the time from order to install was a week if I remember correctly. For the most part, I've never really had any outages due to Buckeye's actual network, it's been due to modems and other hardware failure. There was a time where I had to reset my modem and it kept failing to reconnect but when I called tech support they were already aware of it and said that it should re-connect itself by the morning at the very latest and if it didn't they would send someone out or something like that. At any given time I have an Xbox 360, 5 or more computers, a PS3 and maybe a couple other connected devices on my network. I almost always get host while playing game on xbox live because of the reliability of my connection and the very low ping times. I'm currently on the 10,000/800 package and I believe it costs about $70 a month. I also use their telephone and cable TV services.
I do know that when I confront tech support and ask about any way at all in the universe to obtain faster upload speeds, given that money is not a limiting factor, I'm met with dodgy responses and I'm juggled between different "departments" for things such as a business connection, which I would be willing to pay for.
I recently got a new modem, it's a Motorola SURFboard SBV5220.
This is my first review, please forgive me for sounding like an idiot but I can't sleep and I figured I'd counter the negative reviews with a positive one. Maybe some of those other reviewers should try the higher speed tiers, it might do them some good. After all, you can't expect Ferrari performance from a Geo Metro can you?
Oh and to the torrent people, it's limited mostly by your computer and the people seeding to you, I've had some ~cough~ linux ~shifty eyes~ torrents max out my connection. 
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Review by mauifrog
Posted: 2.2 years ago
member for 5.8 years, 65 visits, last login: 98 days ago
undisclosed location
Contract price not specified.
"none"
"Connection goes bad for hours at a time frequently"
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If dsl was available in my area I would switch back, but it is not so I am stuck
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Review by stinerman5
UPDATED: 2.2 years ago
member for 2.4 years, 10 visits, last login: 2 years ago
Sandusky,Erie,OH
$29 per month
about 1 days
"Quick install!"
"Limited USENET."
"The best deal in the area, but that isn't saying much."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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I'm back in the area from a 5 year stint in Dayton for college. There I had RR, which was superior to BEX in all aspects.
I ran down to the Sandusky office on Tuesday afternoon, ordered the package, and had it installed and running by Wednesday morning. A turnaround time of 24hrs is incredible, regardless of who your ISP is.
I'm on a budget so I ordered the 1.5/128 package. I thought the upload was a bit low, but I wasn't going to complain. Little did I know that they put a total cap of 2GB/mo on this package. I do VOIP, youtube, bittorrent, etc. so I can easily hit 2GB in an hour, let alone a month. Needless to say, I'll have to upgrade to the 7.0/512 package unless the cap is not enforced. They farm USENET out to Giganews and cap it at 3GB for the upper echelon packages. This is unfortunate for me since I am used to RR's unlimited offerings.
The tech was friendly and professional. He didn't know what "Linux" was, so I had to insure that the connection was up and running. He didn't have a problem running the modem to my router, which was refreshing as the RR people refuse to do that.
It's pretty obvious that the lack of competition in the Sandusky area is why the prices are a little high. Our only choice is BEX or AT&T (and CLECs). DSL service requires a landline, which my girlfriend and I don't need. That pretty much narrows it down to BEX. It's too bad we can't get unbundled DSL service like Speakeasy offers. I'd probably go with that if it was available.
Updated 8/17/07: Apparently there is no enforced traffic cap. That makes this connection a bit more palatable. I've not had an outage yet, so the connection is very solid.
Followup comments: Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
| Better how? I'm back in the area from a 5 year stint in Dayton for college. There I had RR, which was superior to BEX in all aspects.
I'm curious how you came to this conclusion? I don't want to argue the perks or drawbacks of either service -- I'd just like to hear an objective summary of how the two ISP's differ (aside from newsgroup access).
Thanks, and I hope your BEX service works out for you.
- Tate
--
Happiness is an OC-48 in your basement... | |
| stinerman5
join:2007-06-20
Sandusky, OH
| Objectively RR was $29.99 for 5/384 for the first 6 months. They gave us another 6 months at that price when we threatened to go to Earthlink.
With BEX, I'm paying $19.99 for 1.5/128, which increases to $29.99. At that point, I'm probably going to go for the 7/512 package, which is monetarily comparable with the RR package w/o the discount.
RR started unlimited USENET access in December. BEX offers a 3GB cap on its 7/512 while offers no access at all on it's 1.5/128 package.
The cap I referred to is apparently not being enforced (at least not yet).
In general, I think BEX could do better with it's upload speeds. Their blocking of outbound connections to port 25 really irked me and caused me many wasted hours of tracking down the problem. Luckily they haven't blocked Gmail's servers with operate on a non-standard port. I don't have a problem using their SMTP servers, but the tech never mentioned any of these things and the server names are nowhere to be found on their website. He never even set me up with a username and password for them because I told him I was using Gmail.
They aren't poor by any stretch, but they aren't as good as RR. | |
| | Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
| Re: Objectively Sounds like a fair and objective review to me. I personally agree that upload speeds need to be at least doubled, but there's just this crazy stigma in the industry about giving more than a 1:8 ratio on bandwidth. On a side note, the newsgroup stuff is actually monitored (I used to work in the department responsible for this, amongst other things). Be careful, because letters do get sent out and people have had their newsgroup access terminated for severe infractions -- just my $.02 worth.
Thanks for the update, and I hope everything keeps working smoothly for you.
- Tate
--
Happiness is an OC-48 in your basement... | |
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