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Review by matteo0021 
member for 85 days, 2 visits, last login: 77 days ago
updated 85 days ago
 Toledo,Lucas,OH
 $65 per month about 2 days "get my speed no matter what time of day, no issues with bittorrent or anything else, best service ever" "wish it was cheaper would love there promo/new customer pricing to be normal pricing" "best internet ive ever had and awesome customer support and tech support"
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Everything is awesome internet wise, just wish it was a little cheaper. loved that they wont go with bandwidth caps. i have 20m up and 1.5m down connection and often will break my speed and hold it steady.have the Arris docsis 3 modem. Whenever i had any issues i called tech support they sent someone out quick and would fix the issue top notch support in or out of the office.Heard from buckeye tech 6-8 months back they are testing 100 meg in a few neighborhoods on coax. Hope it goes citywide soon. lived in texas for a while had timewarner and atat down there. This is by far faster. At&t sucks in my area because they say 6mbps is fastest I can get at my location and i live 5 min from main office. networks terrible they are dragging there feet on upgrading. here its distance between you and main exchange office which if you are in the getto you can get there top speeds or near the university. buckeye no matter if you get all three (video,internet,phone) they are great in every category.By the way when you call tech support with a issue and say yes when they ask if you have a router they dont just blame the router as the issue like at&t has done in my experiences.
Comments:
 NWOhio
join:2011-10-25
Toledo, OH | 100meg was in a test pilot they were doing. and it was basically a fiber rebuild. And it was actually about a year or 2 ago Buckeye was doing that. Nothing never came after the test. And I don't see Buckeye hitting 100meg with only using Doc2.0. They better be upgrading to FTTH or putting in Doc3. The hub that services the UT area is already at full capacity and Buckeye refuses to admit it. but when you're pings hit over 100ms to THEM you have problems. Even when your speed is only 3meg on a 50meg profile to THEIR servers. | |
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Review by lasinwald
member for 6.1 years, 6 visits, last login: 314 days ago
lodged 1.2 years ago
- Sandusky,Erie,OH
- Contract price not specified.
- "Better than other options in the area."
- "Many times slow and/or undependable connection. I work online so this is a huge issue for me."
- "If I could find another, more dependable option, I'd jump at it!"
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Review by Ladynaye
member for 4.3 years, 167 visits, last login: 100 days ago
updated 1.2 years ago
- Toledo,Lucas,OH
- $90 per month
- about 1 days
- "Speed, speed, and more speed!"
- "I wish I didn't have to pay for it."
- "If you are in the Toledo area, you better go with Buckeye!"
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Update: 11/1/10 Buckeye will have 50Mbps down and 3Mbps up!!
I can't wait for the speed increase on 11/1/10. I am so getting it!!
Update: Buckeye's 30Mbps down speed tier now has 2Mbps up!
Buckeye just added a new speed tier, 30Mbps down and 1Mbps up. I just got the speed upgrade today from the 20Mbps package and it is so awesome!
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Review by PacketExodus
member for 1.5 years, 342 visits, last login: a few hours ago
lodged 1.4 years ago
- Toledo,Lucas,OH
- $45 per month
- "Speak English"
- "Inconsistent Speeds, Broken UDP, Excessive Traffic Shaping and Throttling"
- "Good for casual web-browsing and email, but not much else."
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When we first signed up for BEX 5.0 back in 2005 the service was flawless. Web browsing, file-sharing and gaming was all very vast fast and consistent. Even though the service was asymmetric with less than 800kbit of upload, the connection was solid around the clock and could handle any application. The service was fast, latency was low, and had no problems. We were happy.
Sometime in the second half of 2007 Buckeye Cable began to throttle p2p internet traffic which ended up affecting not just file-sharing apps but also online multiplayer games too. Upstream traffic would be rate limited to about 1/10th of what we were paying for and latency would shoot up to around 500ms, severely impacting online games.
In 2008 Buckeye added a concurrent connection (or session) limit to their AUP which they said was put in place to limit the spread of malware on their network. This had the inadvertent side effect of breaking most udp-based applications. Because UDP is so widely used for online gaming, this limit has been the bane of my gaming experience ever since. Read »forums.steampowered.com/forums/s···t=787588 for a point-by-point explanation of the 'broken UDP' interpretation, as it relates to online gaming.
At the moment we're considering the switch to DSL because of Buckeye's extensive traffic shaping practices and unwillingness to resolve the broken UDP issue (they consider it a non-issue). AT&T U-Verse is available at my address but we probably won't try it until they get all the kinks worked out.
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| | questions I Hate to defend Buckeye but what game are you having trouble with that does not work? your links points to Steam and I have no troubles what so ever getting server requests from them.
I am sitting here looking at 15k servers so far for CS:Source.
And the part of Bittorrent sorry but can't help there. I have never liked the garbage because there are plenty of other better places out there to use that are much faster.
A lot of ISP's screw with torrent traffic that is just something you will most likely have to get used to if your gonna stick to using that crap.
Please explain what game/app you are having trouble with,maybe it's something on your end. I am not saying buckeye is not at fault here but I would just like to know and maybe more of us can complain if it is there fault  | |
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 ·buckeye cable
| Re: questions Steam. I'll open the server browser for any game, like CS: Source, it'll get to around 1400 servers, stop for 20 seconds, then creep up another 1400 and then pauses for another 20, and then stops. So out of 30,000+ total servers for one game, usually less than 5000 actually show up. Of those ~5000 servers, about 95% of them have inaccurate latencies because Buckeye's shotty QoS methods add anywhere between 500-2000ms of delay to each udp packet's RTT.
I have been able to duplicate this behavior on both Windows PC's and Macs, both wired and wireless, with and without a router. Just about every possible configuration has been tried both at my home and at a friend's who also uses Buckeye.
This is not a hardware/software conflict or configuration problem. It's a problem with the way buckeye's front end handles incoming udp traffic. If you read the thread that I linked, one of the steam developers provides a thorough explanation as to what is most likely happening here. | |
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slckusrPremium
join:2003-03-17
Maumee, OH
kudos:1 Reviews:
 ·AT&T U-Verse
 ·AT&T Midwest
| get ATT The connection is rock solid, no throttling/traffic shaping.
I dont need much tech support, but when i do the support staff on this board is awesome!, and can usually direct you to a good person in a building if they cant fix your issue.
Over 4 years of my use of the ATT line at my house i have had 1 outage which lasted 30ish minutes ( relocating servers or something).
I cannot say how pleased i am with the stability of the connection i receive from ATT. | |
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 Review by trissypissy
member for 3.9 years, 4 visits, last login: 1.7 years ago
updated 1.7 years ago
- Toledo,Lucas,OH
- $80 per month
- about 12 days
- "Mediocre at best."
- "Expensive, Slow, Asymmetric speed, Constant TV Ads"
- "See if AT&T offers U-Verse in your area"
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We ordered the fastest package they would give us, which is 12mbps down / 1mbps up. They wont give us anything faster because we don't buy their affiliated VOIP and TV service. Also, since we don't purchase their TV service, they charge us a $10 penalty. Mediocre at best.
I created a facebook group for people who loathe Buckeye Express: »tinyurl.com/buckeye-express
Also they are using the PERFTECH ad-injection engine to remind customers to pay their bill by intercepting HTTP requests.
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| | NXDOMAIN hijacking they use the Perftech Ad-Injection engine to redirect mistyped URL's to a page full of ads. They also use it to remind you to pay your bill. | |
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Review by wizneber
member for 2 years, 0 visits, last login: 2 years ago
lodged 2 years ago
- Toledo,Lucas,OH
- $45 per month
- about 2 days
- "Reliable fast speed. Little down time. Great Service and local support."
- "Could be considered a bit expensive but the support more than makes up for it."
- "Best ISP in the area."
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I have had the service for over 3 years now and have been very happy with what I'm paying for. The speeds are reliable and the the few times I have had a problem it was resolved quickly. The 2 hour appointment windows and usually next day service calls are great if a problem arises. Perhaps the best part is the that the company is local. Phone/Tech support are all local people who SPEAK ENGLISH!
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Review by Darkjeste
member for 4.9 years, 79 visits, last login: 1.2 years ago
lodged 2.8 years ago
- Toledo,Lucas,OH
- $40 per month
- "Great Service at ok prices"
- "Cost in these times."
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I have been with buckeye-express for nearly 10 years or so now,ever since back when the cable modems were all like max download speed of 45-55k/sec. They have always provided good service to my area with very few outages and have never personally needed them to come out to fix anything.
The prices are not bad,I always had the highest tier package until they split them off when they went 8meg/12 meg ect. For a little while I had to use the basic package because of money trouble and that was just pitiful and that is the only bad point I will really give them.
I know it's basic and all,but outside of email and surfing the web (god forbid it had a video on it) it was ok. It even played games just as good as they really don't require high bandwith as long as you have 10k/sec+ upload,although patches for games were hell.
For the moment I am stuck with the 2.0 mbps package as money is pretty tight right now for a lot of people and you try and save wherever you can. It's a pretty big downgrade then what I am used too but it's still a good service and you can get by with it.
The other thing I do not like is that you need their basic cable service,I think this is not needed as some of us just don't watch T.V. It would be nice to opt out of it as really it's a unneeded extra 14$ or whatever on the package for a lot of people I am sure. Or at the very least a way to pick your own package of channels that you would want for a price.
If I could give some tips for them I would say the basic package should be at least 500kbps if not 1 meg,the 2mbps package should be at least 3 if not 3.5mbps
I think the other packages are just about right but maybe an extra meg on each one but they are pretty fine where they are I think. They would really be more then fair if you could take off the basic TV cost if you wanted.
All in all a great service at decent prices,I have never really liked SBC or whatever myself as I had troubles with them as well as some friends. For Ohio I think they are pretty much the best thing to go with if you are looking for broadband.
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Review by hottboiinnc
member for 8.3 years, 2787 visits, last login: 129 days ago
updated 2.9 years ago
- Toledo,Lucas,OH
- $12 per month
- "$69.99 for 12Meg by 1meg"
- "none"
- "great service, local company, low cost! Beats ATT hands down."
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Update : After the promotion was done I changed increased the speed to 12megs down to 1meg up. Great service still not a problem with it at all. U-Verse came to the neighborhood but pricing still doesn't compete with Buckeye for anything, especially that ATT raised the rates for everything here not even a week after announcing the service! I stayed with Buckeye. The $120 per month includes cableTV and the Internet.
Install was set for the 19th but changed to the 20th due to I added CATV. Appointment was from 2-4pm Tech arrived at 2:15pm and was here until about 4pm due to problems. BUT not caused by Buckeye or the tech.
The coax in my home was not connected in the attic like it was suppose to be. Tech went up and connected it all. made sure all outlets worked even the one in the dinning room.
Left extra lines in case i needed them.
Couldn't ask for a better tech or service.
ATT is also available but 3.0 / 384Kbps for $40 compared to Buckeye BEX 8.0 / 600 for $29.99.
They also donate $10 to a school of your choice in the city.
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Review by Done_Posting
member for 8.4 years, 1185 visits, last login: 3.1 years ago
updated 3.1 years ago
- Holland,Lucas,OH
- Contract price not specified.
- about 2 days
- "Very reliable (in my experience), competitive price, VoIP!"
- "Max upstream is only 1 Mbps"
- "Only other service available to me is DSL, which BEX blows away."
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It works, I pay next to nothing for it.
Hooray.
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 Review by shane349
member for 6.8 years, 1047 visits, last login: 1 year ago
lodged 3.2 years ago
- Toledo,Lucas,OH
- $60 per month
- about 14 days
- "always up"
- "expensive for the speed and performace"
- "its okay, but will be switching soon"
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i started with the 8.0 bex. i never have gotten 8.0, and most of the time my neighbors dsl from at&t rivals my connection speed to just about anything. im not too impressed with buckeye, and i believe they could offer more speed for the money, and get rid of the annoying burst speed crap. i dont believe they have the network capibility to handle their customer base.
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