dslreports logo

Review by Shayne See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $203 per month
  • Caps of 350 gigabytes/month
Reliable speeds, fast support
High prices, Additional fees for excess data usage, low upload speed
The only reason anyone uses Buckeye is because it's always the only option availalble besides cellular dishes
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

We pay $200/m for TV and Internet, we have basic cable (about 100 channels), and the middle tier internet (100/5/250gb) with an additional 100gb for $10/m

The good things I can say are, the speeds are consistent, reliable, and as advertised, the support is fast and helpful, however, the bad things far outweigh the good things in my opinion

They have data caps (though they do now have an unlimited data add-on for 30/m), they charge you $15 for every $50 you go over, even if it's 1 over, not the full 50, The upload speed although as rated, is very low for today's standards, all their plans are 5mbps upload, even the highest plan that's 400mbps download, barely enough to live stream 1080p, which is intentional since they have a "for streamers" custom plan section that lets you get more upload for much, much more money, they inject notices into pages, which often breaks them and/or doesn't ever show because most websites use https these days and can't be injected into, data cap usage is calculated every 2ish days, they have regular downtime in the middle of the night for maintenance, and probably more that I can't remember, overall: nobody wants to use buckeye, it's the only option available.

Here's some help if anyone at Buckeye is reading this, unlimited data isn't an add-on, it should be part of every plan, free of charge, data costs you nothing, at the very least a basic cap of 1tb, you reach 250gb just downloading a single game these days, between windows updates, game updates, netfllix, youtube, and video calls.

Lower your prices, and increase your upload, 5mbps is barely enough to do a zoom call.

member for 3.5 years, 2 visits, last login: 2.2 years ago
updated 3.5 years ago


Cbusdude
join:2017-03-03
Pickerington, OH
Netgear RAX200
Technicolor ET2251

1 recommendation

Cbusdude

Member

400mbps plan

I just checked their website and it looks like the upload on the 400mbps plan is actually 10mbps upload and unlimited data is included. At that point why not go with that plan and use something like YouTube TV (assuming it has all the channels you watch).

Anon31fd9
@162.230.242.x

Anon31fd9

Anon

Zoom

If you can't use Zoom on a 5Mbps upload connection you have other issues. I can use a Zoom call on a 2Mbps upload connection and it works juts fine. Sounds like an unhappy AT&T employee who is using cable instead of U-Verse/Fiber

Review by itmis See Profile

  • Location: Holland, Lucas, OH, USA
  • Cost: $154 per month
use too (past tense)
bad
Poor recent upgrade and changes from an ISP monopoly local company
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

A customer for over 15 years as of 2019 with the company "Buckeye Broadband". Never had, including upgrades had chosen or opt in to taking or using any type of promotion offer. Although there is always something or have been offered packages, bundles or holiday promotions this household never took advantage of because the inconsistent connections such as and not limited too "T3 time-out" and the daily interruptions at approximately 2:00 AM causing unreliable internet, (especially since they upgraded there software in the area in 2018 to include when they transition to Brainiacs. The trust to commit for better pricing is not of interest. Therefore the package order was none, and was aloud to have services under a non contract. Which is the Al La Cart (Basic cable, phone & internet) Buckeye Broadband Brainiacs (Services and Equipment) $153.73 (Taxes and Fees) $10.86 (late fee) $19.00. The install was good, The install in past have been good, the past and previous orders have been and was good (always direct call to company and never had used or called the 3rd party sales agents or salesmen). From 15 yrs of having a $289 bill for cable, phone and high speed, the whole house gateway bundle to recent 2018 services had went from OK to horrible, and felt had to buy and did buy the CGNVM Router - Hitron Technologies (Hitron-CGNM-2250). Hardware Version 1A and Software Version 4.5.11.29. The broadband is the worse in the city. There is nothing good with the reliability of the internet provided. The additional optional Brainiacs plan for $15 is always pleasant techs when one would call. But never honest techs, to explaining why services is poor. Because it is understood that the techs are real people following the rules of there employment with Buckeye CableSystem, there is no reason to downgrade the tech just because Buckeye CableSystem will not allow transparency. When there is connection the Signal strength (dBmV) between 2.7 & 4.0.

member for 4.8 years, driveby review (so far)
updated 4.8 years ago


Review by PacketExodus See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $45 per month
Speak English
Inconsistent Speeds, Broken UDP, Excessive Traffic Shaping and Throttling
Good for casual web-browsing and email, but not much else.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

When we first signed up for BEX 5.0 back in 2005 the service was flawless. Web browsing, file-sharing and gaming was all very vast fast and consistent. Even though the service was asymmetric with less than 800kbit of upload, the connection was solid around the clock and could handle any application. The service was fast, latency was low, and had no problems. We were happy.

Sometime in the second half of 2007 Buckeye Cable began to throttle p2p internet traffic which ended up affecting not just file-sharing apps but also online multiplayer games too. Upstream traffic would be rate limited to about 1/10th of what we were paying for and latency would shoot up to around 500ms, severely impacting online games.

In 2008 Buckeye added a concurrent connection (or session) limit to their AUP which they said was put in place to limit the spread of malware on their network. This had the inadvertent side effect of breaking most udp-based applications. Because UDP is so widely used for online gaming, this limit has been the bane of my gaming experience ever since. Read »forums.steampowered.com/ ··· t=787588 for a point-by-point explanation of the 'broken UDP' interpretation, as it relates to online gaming.

At the moment we're considering the switch to DSL because of Buckeye's extensive traffic shaping practices and unwillingness to resolve the broken UDP issue (they consider it a non-issue). AT&T U-Verse is available at my address but we probably won't try it until they get all the kinks worked out.

member for 13.6 years, 741 visits, last login: 6.9 years ago
lodged 13.6 years ago

Darkjeste
join:2007-03-16
Toledo, OH

Darkjeste

Member

questions

I Hate to defend Buckeye but what game are you having trouble with that does not work? your links points to Steam and I have no troubles what so ever getting server requests from them.

I am sitting here looking at 15k servers so far for CS:Source.

And the part of Bittorrent sorry but can't help there. I have never liked the garbage because there are plenty of other better places out there to use that are much faster.

A lot of ISP's screw with torrent traffic that is just something you will most likely have to get used to if your gonna stick to using that crap.

Please explain what game/app you are having trouble with,maybe it's something on your end. I am not saying buckeye is not at fault here but I would just like to know and maybe more of us can complain if it is there fault
PacketExodus
join:2010-07-26

PacketExodus

Member

Re: questions

Steam. I'll open the server browser for any game, like CS: Source, it'll get to around 1400 servers, stop for 20 seconds, then creep up another 1400 and then pauses for another 20, and then stops. So out of 30,000+ total servers for one game, usually less than 5000 actually show up. Of those ~5000 servers, about 95% of them have inaccurate latencies because Buckeye's shotty QoS methods add anywhere between 500-2000ms of delay to each udp packet's RTT.

I have been able to duplicate this behavior on both Windows PC's and Macs, both wired and wireless, with and without a router. Just about every possible configuration has been tried both at my home and at a friend's who also uses Buckeye.

This is not a hardware/software conflict or configuration problem. It's a problem with the way buckeye's front end handles incoming udp traffic. If you read the thread that I linked, one of the steam developers provides a thorough explanation as to what is most likely happening here.
slckusr
Premium Member
join:2003-03-17
Greenville, SC

slckusr

Premium Member

get ATT

The connection is rock solid, no throttling/traffic shaping.

I dont need much tech support, but when i do the support staff on this board is awesome!, and can usually direct you to a good person in a building if they cant fix your issue.

Over 4 years of my use of the ATT line at my house i have had 1 outage which lasted 30ish minutes ( relocating servers or something).

I cannot say how pleased i am with the stability of the connection i receive from ATT.

Review by trissypissy See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $80 per month
  • Install: about 12 days
Mediocre at best.
Expensive, Slow, Asymmetric speed, Constant TV Ads
See if AT&T offers U-Verse in your area
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

We ordered the fastest package they would give us, which is 12mbps down / 1mbps up. They wont give us anything faster because we don't buy their affiliated VOIP and TV service. Also, since we don't purchase their TV service, they charge us a $10 penalty. Mediocre at best.

I created a facebook group for people who loathe Buckeye Express: »tinyurl.com/buckeye-express

Also they are using the PERFTECH ad-injection engine to remind customers to pay their bill by intercepting HTTP requests.

Attachments:
Click for full size


member for 16 years, 25 visits, last login: 5.3 years ago
updated 13.8 years ago


trissypissy
join:2008-03-13
Tampa, FL

trissypissy

Member

NXDOMAIN hijacking

they use the Perftech Ad-Injection engine to redirect mistyped URL's to a page full of ads. They also use it to remind you to pay your bill.

Review by shane349 See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $60 per month
  • Install: about 14 days
always up
expensive for the speed and performace
its okay, but will be switching soon
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

i started with the 8.0 bex. i never have gotten 8.0, and most of the time my neighbors dsl from at&t rivals my connection speed to just about anything. im not too impressed with buckeye, and i believe they could offer more speed for the money, and get rid of the annoying burst speed crap. i dont believe they have the network capibility to handle their customer base.

member for 19 years, 1047 visits, last login: 13.1 years ago
lodged 15.3 years ago

Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Burst?

Hey Shane, I'm curious what you're talking about when you reference "burst speed crap". Can you elaborate a little?

Thanks!

- Tate

shane349
Premium Member
join:2005-03-21
Delta, OH

shane349

Premium Member

re

burst speed is how fast it is for the first few seconds of a transfer, then it lowers to a constant, for example, burst of 700k, but constant of 400k. so its 8mb, but only for a few seconds. its most evident for applications like usenet.
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Re: re

said by shane349:

burst speed is how fast it is for the first few seconds of a transfer, then it lowers to a constant, for example, burst of 700k, but constant of 400k. so its 8mb, but only for a few seconds. its most evident for applications like usenet.
I've never encountered that; I typically get my full 12 Mbps unless I'm doing P2P, and even then I hit 12 Mbps from time to time. Everybody's experience can be different though I guess.

- Tate
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: re

i've never had that either. I always get around 7.8 out of my 8.0.






Review by Lodathi See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $29 per month (12 month contract)
Absolutely none
Intermittent connection speeds from slow to horribly slow
Going back to AT&T DSL basic ASAP
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

AT&T Basic DSL blows Buckeye basic away in more points than just 1, the connection speed.

member for 15.5 years, driveby review (so far)
updated 15.5 years ago

Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

"To each his own"

quote:
AT&T Basic DSL blows Buckeye basic away in more points than just 1, the connection speed.
I checked the website and it looks like 768 Kbps DSL (no mention of upstream speed) is $15 for non-existing customers, which I'll freely admit sounds like a pretty enticing deal if your needs are basic. Of course, it also requires AT&T land line service as well. You need either cable TV or BTel to get a $10 / mo break on BEX service, so that's not much of an argument though.

On a side note, whatever happened to the mandated $10 naked DSL -- does that not apply in Ohio?

Basic DSL may suit your needs, and if it does, then rock on. Here are some reasons why I personally would never even consider AT&T:

1. Bad issues in the past with their wireless division. I know the divisions have nothing to do with one another, but I have vowed to never give any company named "AT&T" a cent of my money.

2. They may be introducing caps / metered usage in the near future. At this point it's just speculation based on stuff execs have said, but I have a feeling there's some merit to the claims.

3. AT&T doesn't give a damn about my privacy. They're more than happy to illegally track my conversations and data without a warrant and turn it over to the government, as long as the government is willing to pay up.

4. Their next-gen plans (U-Verse) are a joke.

5. Did I already mention I despise the company?

Obviously your experiences with both Buckeye and AT&T are going to be different than mine, and I respect that. Heck, you might even have a 5+ point list of why you think Buckeye sucks. I'm simply pointing out why I would never make the switch for my own household.

- Tate
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: "To each his own"

I would never go back to ATT for anything either. but they do not require landline services for their DSL but the $10 is only good for so long. maybe a couple years then they're free to either drop it or keep it. and i believe that time is almost up. Which you can bet that they'll drop it or raise the rates.

also many areas in Toledo are not being serviced that this time by DSL. They're claiming the DSLAMS are full and are not adding new ones due to their U-Verse product being rolled out. Which Fox claims its available now in Toledo which the State says its NOT. At least the TV part. ATT Techs will also tell you that none of the boxes are even turned on yet.

One thing about DSL that does suck is that you may have had it before and disconnected it and went to Buckeye but doesn't mean you'll be able to get DSL again due to your telephone line being moved to another set of equipment and ATT does NOT have to give you DSL.

but like Tate said--id never go back either and i'm happy with Buckeye. They go out of your way to please you and best of all your money STAYS in Toledo and doesn't go to Texas like with AT$T.
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Re: "To each his own"

I just got home from working at a client's office for the better part of the afternoon. While I was there, I had to download a bunch of updates and virus definitions, and I was appalled at how slow his connection was running. I was ready to tell him that he needed to call Buckeye and have the line looked at, but it turns out he recently switched from 7 Mbps commercial BEX to AT&T's 3 Mbps commercial DSL service in order to save some money. I ran a few speed tests and I was consistently seeing 350 - 380 Kbps down and a solid 340 Kbps up (with no other traffic present on the network). This is in Rossford, so I can only imagine how poor the quality of AT&T's copper plant is in the area. My fricken Sprint EVDO connection is 2x to 3x faster than that! The best part was when my client told me that he was assured he would get between 1.5 Mbps and 3 Mbps downstream by the sales people, yet the AT&T tech who came to install laughed and explained that he'd be lucky to get 768 Kbps to 1.5 Mbps!

No service is perfect, but still, it made me chuckle when I remembered the OP's comments about AT&T being the shiznit.

- Tate
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: "To each his own"

Gotta love with AT$T pulls that "our service is faster than cable and cheaper" shit over cable. When they flat out lie to the customers to begin with.

Their copper plant all over Ohio sucks and is like that. They should just give up and run fiber here but will never. I can actually see them selling off areas of Ohio to someone else just so they don't have to deal with upgrades in the near future.
zipman6
join:2008-05-15
Toledo, OH

zipman6 to Done_Posting

Member

to Done_Posting
I was on the ATT 1.5 Mbps package and my sustained download was 1.2 Mbps, I upgraded to the 3.0 Mbps and now my sustained speed is 1.7Mbps. I pay $5 extra a month for half a megabit .
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Re: "To each his own"

Zip, they must be using that last 1.3 Mbps to channel all your surfing data directly to the NSA for spying. We ARE talking about AT&T here after all...

- Tate

tvjay
@buckeyecom.net

tvjay to zipman6

Anon

to zipman6
said by zipman6:

I was on the ATT 1.5 Mbps package and my sustained download was 1.2 Mbps, I upgraded to the 3.0 Mbps and now my sustained speed is 1.7Mbps. I pay $5 extra a month for half a megabit .
I have 3 Mbps and I only get like 1.9 Mbps. I called and complained and they said it was within there specs! I can only get ATT or my apartments own cable service which if there internet is anything like there, it will totally suck!
zipman6
join:2008-05-15
Toledo, OH

zipman6

Member

Re: "To each his own"

said by tvjay :

said by zipman6:

I was on the ATT 1.5 Mbps package and my sustained download was 1.2 Mbps, I upgraded to the 3.0 Mbps and now my sustained speed is 1.7Mbps. I pay $5 extra a month for half a megabit .
I have 3 Mbps and I only get like 1.9 Mbps. I called and complained and they said it was within there specs! I can only get ATT or my apartments own cable service which if there internet is anything like there, it will totally suck!
The service is only UP to 3 Mbps, I believe it's from 1.5 to 3.0, so as long as you're over 1.5 you're in the correct range. At least with my experience with buckeye you get 90+% of your rated speed. For example on 10 Mpbs I could get 9.5, and my brother in laws' speed tests were over 9.9 mbps.






Review by shicaca See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $29 per month (12 month contract)
  • Install: about 3 days
Semi-fast download speeds, but the 1.5MB/128k feels slow.
SLOW upload speeds for cable, but I'm not spending $70 for 100KBPS up
My feeling is it's kind of expensive for the speeds.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I guess I'm used to the speedy lands of Time Warner from years past, but from my honest experience, it's a big sluggish. I am on the 1.5M/128k. I understand most people won't need a quick upload, however uploading files for college is like watching paint dry. Try taking a 5 or 10 MB PowerPoint and upload at 10-15k/s, and the worse part is that you can't do anything else while doing it, or you slow the connection way way down.

P2P, from what I've experienced, is "ehh". I've seen better, but also far worse. From my experience, I haven't had a problem. For those that are complaining, I guess I really don't understand. There's no P2P that gives you any more than 200 or 300 k/s b/c most of the time your computer can't handle all the connections at once. Most likely instead of it being their connection, it's their computer.

I run a Netgear wireless router/hub/firewall. It works really well. I *do* highly suggest placing authentication on your connection b/c of the theft level in the area, and with the horrible upload, if someone got a hold of your connection -- you're hosed.

There have been and are times that the service has gone down completely. Normally they know about it, report it on their auto-answer for tech support, and it normally returns in 15-30 min. There are also times of slow speeds, but they're few and far between.

All-in-all I'd rather have Verizon DSL -- you can upgrade from their base speed to 5mbps w/out a price increase. Impressive? I think so.

member for 22.2 years, 13 visits, last login: 17.2 years ago
lodged 17.2 years ago

hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

upload

If you want more upload why don't you upgrade to a higher package from Buckeye? you have of the lowest tiers they offer thats why the upload sucks!
shicaca
join:2002-01-02
Toledo, OH

shicaca

Member

Re: upload

No matter what the upload speed doesn't get much better. 512 upload isn't anything to get super excited. 768 isn't "stupendous" either. Other cable companies offer 1M+ upload. When I started at 128 up I kind of laughed. ... that's where I started at when I was on DSL, and that's sad because this is 9 years ago.

I guess what I'm getting at is they can't reasonably justify having a $70/mon charge for a 'decent' upload speed, and not get grief from me.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: upload

Id like to know who are the "other companies" the standard is 512upload. Especially in Ohio; TWC is lucky if they give you 512 on their standard tier- who is the largest in Ohio. Anyone that had faster than that with Adelphia or Comcast was cut back to the TWC standard unless you have something such as Fiber and TWC wants to compete but thats a laugh for Ohio. TWC-Mid Ohio advertises 512 on their upload and if you're in an old Western Ohio/Northwest Ohio area your lucky if you see the 384 or close to it that was the old standard.

And the Blocks would prolly see someone that needs more upload for DSL that way its not a strain on their network or something they have to cater to someone who needs more speed than what they wanna give out.
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting to shicaca

Premium Member

to shicaca
I've always said I feel a 5:1 (one Mbps upstream for every five down) isn't asking too much, but I'm afraid I don't foresee BEX abandoning the fairly standard 10:1 ratio that everyone else seems to stick with any time soon. As of now, I plan to offer at least a 2:1 ratio (if not a 1:1 ratio) when I get my WISP off the ground.

Soon...

Review by Nelson993795 See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $69 per month
none!
P2P, Torrent download throttling. High prices. Their figures lie!!
Worthless service if you like to download or upload anything
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

If you do any P2P or torrent downloading, look elsewhere, You do not want to have anything to do with buckeye cable. I live downtown Toledo, OH and was using SBC DSL Pro and had no problems with them but I saw that BEX offerred an 8.0 Mbps download package and I am a power downloader and I was dying to try it.

Even though it was expensive (70.00 a month!!), I figured if it was 3 times as fast as my DSL it would be worth it. When they installed it and showed me the speed test on DSL reports I was amazed. The speeds were so fast, I couldn't wait to try it with my favorite bit torrent client. Boy was I in for a surprise. From the very beginning it was slow, averaging about 150 down, maybe like 9-10 up. I thought ok maybe I need to tweak my clients, I did, azureaus, utorrent, i did all the tweaks and nothing, I also tried bit tornado and same crap results.

With my DSL I usually averaged about 250-275 down, 40 up (because I set it at that). My 8.0 Mbps from buckeye was acually slower than my 3.0 Mbps from SBC!!. I did some searching on internet and then I pulled up these reviews from others who had the same problems as me. I wish I had read reviews before I cancelled SBC and put this in but I just assumed the speeds they advertised where correct.

Needless to say I dumped them within 3 days (they have 30 day money back guarantee) and went back to my reliable, SBC DSL Pro for 19.99 a month. SBC DSL beats the pants off of buckeye cable in Toledo. Don't pay any attention to the "employees of BEX" who have posted here to spread the lies saying they do not throttle downloads because they obviously do.

Stay clear of Buckeye Cable in Toledo Ohio and get yourself SBC DSL till we hopefully get roadrunner or some other company who is not a ripoff like Buckeye Cable

******Update 03/21/2006**************************

I just switched to SBC DSL Expert which advertises up to 6Mbps down and up to 608Kbps up. And guess what, 24/7 I get about 95% of those figures.

And that is for 50 hucks a month. I was paying Buckeye 70.00 for advertised speeds of up to 8Mbps down and I think 512 up and maybe getting about 20-30% of that 24/7. You do the math and tell me who is better???

member for 18 years, 31 visits, last login: 17.6 years ago
lodged 18 years ago

Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Forget this.

I'm not even going to bother anymore; these reviews have become nothing more than one sided complain-fests for people that feel that their $20-$70 shared residential connection should do the same thing that a $400 T1 does, with no restrictions whatsoever.

Before I go, I'd like to point out that nowhere in these posts has a "BEX employee" (as you're quick to emphasize) denied that throttling occurs and if you were to ask a BEX tech prior to ordering the service whether torrents are limited, you would have saved yourself some trouble. Researching a product or service prior to purchase -- wow, what a novel idea! Bottom line, enjoy your DSL service (I'm sure you'll be sorely missed).

For those of you that have IM'ed me over the past couple of years, I've enjoyed answering your questions and providing help when I could but I'm no longer offering to help on my own time. If you guys have any BEX issues or questions, please call the helpdesk.
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Forget this.......no forget YOU!

"these reviews have become nothing more than one sided complain-fests for people that feel that their $20-$70 shared residential connection should do the same thing that a $400 T1 does, with no restrictions whatsoever."

Funny how Cox Cable, Roadrunner, Adelphia, (Ohio Companies) charge the same amounts or lower as your sorry company but give people what their advertised speeds say they will give. What is so hard to understand in that?

Your company is a pathetic joke and has no business throttling any kind of download. If I pay for 8.0M down with my hard earned money, I expect close to 8.0 down. Those other company's I mentioned don't have a problem with you "torrents destroying the whole world if left unchecked" theory. Don't stick up for this garbage practice, we don't want to hear it.

There is no excuse for it and your defending that makes you look as worthless as your company is in the eyes of many Toledoans who pray for a decent cable broadband isp to enter the area.
maxdefcon
join:2002-01-30
Walbridge, OH

maxdefcon

Member

Re: Forget this.......no forget YOU!

I know what you mean. What do you torrent?
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting to Nelson993795

Premium Member

to Nelson993795
I typed up a lengthy response, but in the end I just said "screw it" and erased it. As much as I'd like to tell you where you can shove your comments, I'm not going to.

I give up, I concede. You've put me in my place; Buckeye is a terrible company for imposing any kind of restrictions. We should all be able to run web and mail servers, max the connection out 100% 24/7, and open as many concurrent connections as possible. Further, the business should not attempt to make any profits whatsoever and what revenue BEX does generate should all be poured back into upgrades instead of paying off the $250M debt from installing fiber all over Toledo.

Thanks for setting me straight, Nelson993795. Your insights and opinions are a true asset to DSLR and the broadband community in general.

Happy St. Pat's!
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Forget this.......no forget YOU!

So we finally get an honest response from Tater_nutz. Because Buckeye Cable ran up so much debt, their customers have to suffer with crap service!! They ought to give old Tater_totz a raise over there if he truly does work for them. They have him so brainwashed, he was actually trying to stick up for them even though he has to know in his heart of hearts that that companty is absolute garbage for their shady business practices. SBC DSL is 10 times better than you! I hope your entire company goes bankrupt because that is what you deserve!
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Re: Forget this.......no forget YOU!

Still refining your trolling skills, I see.

Regardless, thanks for suggesting a raise! Your concern for my well being is very touching. I make good money, but I certainly wouldn't turn down more. If nothing else, your rhetoric has proved very amusing today, and as I said earlier, enjoy SBC (AT&T now) and don't let the proverbial door hit you on your way out.

In closing, I'm tired and I have better things to do than continue this thread (which has veered off topic anyway), so I'm afraid this is it for me. I realize you'll of course feel the need for the obligitory insult-spewing followup post (no sense breaking the formula, right?), so may I suggest targeting my mother or perhaps making fun of me for going to bed at 11:30pm on a Friday night (on St. Patrick's Day no less!). Whatever you do, be sure to fit in a few more "I hope your [insert vilifying adjective here] company" catchphrases so no one gets confused or has the slightest doubt that you don't like BEX.

Take care -
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Way to duck the truth, Tater!!

Notice he never did answer me when I asked why those other companies are fine with giving people what they pay for and not killing download speeds like BEX. They are making everyone happy, not just P2P users. I GUARANTEE you if Roadrunner or Cox came in the area he would be faxing over that resume in a heartbeat!!

All I got was blah blah blah. Don't let the door hit you on the way out, blah, blah blah.

Way to go all out in blind support for your employer, Tater!! You must be vying for employee of the month!!
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

1 edit

hottboiinnc4 to Nelson993795

Member

to Nelson993795
Actually if you go in and actually sit and read the RR/Adelphia Terms of Service and AUP it does state in there that they reserve the right to limit your connection and do what they see fit if your are using too much bandwidth. And I'm sure others do as well they just do not enforce it.

But i for one do enjoy Buckeye Services. I've used them in Sandusky--Erie Cable and in Toledo. They're services are actually better than Time Warner any day.
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Forget this.......no forget YOU!

Of course those companies SHOULD deserve the right to limit the connection but they choose not to because it is unecessary. Most people are not going to bog down the systen and to those people that do, they are the ones who should be throttled, not everyone. It should be on a case by case basis. But Buckeye doesn't care, they would rather just rip off everyone because there is not any real competition besides SBC. And as Tater, who works for them put it, they are in debt up to their eyeballs so they need to make money by any means necessary, which unfortunately for us means, slow uploads and downloads for P2P and Torrent users.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

1 edit

hottboiinnc4

Member

Re: Forget this.......no forget YOU!

all cable companies have large amounts of debit from rebuilding their HFC networks. And as far as ripping anyone off all cable companies operate the same. They're in it to make the buck other wise if they didn't they wouldn't be there and if customers didn't like them they would have left which they must not have since the Blocks are still there and aren't going away anytime soon. They've been there forever! But as far as ATT being competition they're the ones that started Project Pronto to roll out RTs and ask a DSL Field tech that's been with them a while and see actually how many RTs that have DSL in them and how many customers they can actually reach. Not many. ATT is just as bad as everyone else but wait until BS becomes part of ATT and prices go sky high and service starts to fall because as of right now Ed's dream is to be the biggest and the richest and that's all that matters to him. Customer Service lacks in all their departments.
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Forget this.......no forget YOU!

Most company's customer service is sub par, I could care less. I just want to get what I pay for, and that is highspeed. I guarantee you if Toledoans had the choice of RR, Cox, Adelphia or Buckeye Cable for their internet, 99.9999% would stay clear of Buckeye.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

1 edit

hottboiinnc4

Member

Re: Forget this.......no forget YOU!

wanna prove it? and actually Adelphia will no longer exist after May 31. BUT Toledoans do have a choice. Metalink Wireless and there are more wireless providers than that. And of course there is always COVAD services offered.

cynicallyyours
@buckeyecom.net

cynicallyyours to hottboiinnc4

Anon

to hottboiinnc4
I wouldn't enjoy your At&T too much they ran their broadband company into the ground- anyone remember AT&T @Home?,having worked in their customer service department I garuntee you that they don't care about anything but making a profit, and now they've bought SBC. Good luck with that.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Forget this.......no forget YOU!

SBC bought ATT and just took the ATT name. But either way SBC and ATT is only out to make the profit and thats it.
maxdefcon
join:2002-01-30
Walbridge, OH

1 edit

maxdefcon to Nelson993795

Member

to Nelson993795
Nelson: You still have yet to answer my question. So, before you jump on other people for not answering your questions, please answer mine. What kind of files do you torrent?
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Forget this.......no forget YOU!

he didnt answer mine either on about all of the people not liking Buckeye and wanting to change. Wonder if he works for AT&T
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Forget this.......no forget YOU!

As far as a person choosing RR or Cox over Buckeye if they had a choice.

Hmmm lets see how hard this is to prove. Pretty much same price, lets say same reliability as far as outages go. But heres the catch. One company severely throttles your download and upload speeds to the point of dialup speeds.

It doesn't take a genius to figure out who a person would choose. You would have to be A. Mentally retarded, or B. in a vegetative state, if you chose Buckeye over one of those companies if all other things were equal.

PS. Everything I use P2P for is legal. Even for people who don't use it for legal purposes, most people will agree even Buckeye could care less what you download, thats your business not theirs
Nelson993795

Nelson993795

Member

Re: Forget this.......no forget YOU!

Also......I go with the best service, whether that be ATT, Buckeye, whatever. I am not some ATT/SBC fanboy, I just give the facts.

The fact of the matter is, I just switched to SBC DSL Expert which advertises up to 6Mbps down and up to 608Kbps up. And guess what, 24/7 I get about 95 - 98% of those figures.

And that is for 50 hucks a month. I was paying Buckeye 70.00 for advertised speeds of up to 8Mbps down and I think 512 up and maybe getting about 20-30% of that 24/7. You do the math and tell me who is better???
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to Nelson993795

Member

to Nelson993795
You can't say most people when you do not know what "most people" would decide. But as far as another cable provider going to Toledo, never going to happen. Most areas in Ohio can not support 2 cable companies. So you either deal with the service from Buckeye or you DON'T USE THEM AT ALL! That's not hard to figure out either.

And you still sound like you work for AT&T.
O B WAN
join:2006-03-07
Toledo, OH

O B WAN to Done_Posting

Member

to Done_Posting

Re: Forget this. BLOCKING

Gotta love competition. Afterall, it get's everyone fired up. The reality is this.

The local cale company prices are outrageous.

There performance blocks ! -- No pun intended

dogtech7
Let Us Build It
join:2002-06-08
Toledo, OH

dogtech7

Member

Light Speed

Ah the old Block family.

At&t is beginning to intall their new new Vrad nodes for Project Light Speed in Toledo as we speak. Downtown already has a few in place. Holland and Perrysburg township also have a good number of nodes in place. You soon will be able to get much faster than your 3mb dsl and 8mb cable.

Good Luck
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Light Speed

What is this program? I live downtown. Can I sign up for something else?
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Light Speed

Thanks to the Block Family AT&T has no option but to upgrade. But don't look for it to being a city wide development. If it wasnt for TWC in Perrysburg they wouldn't have had service now.

And as far as AT&T being a better product the Blocks will come out with something else. also remember you only can watch so many TV channels with AT&T and Ohio has yet to approve their State Wide Bill and Toledo isn't going to approve them.

dogtech7
Let Us Build It
join:2002-06-08
Toledo, OH

1 edit

dogtech7

Member

Re: Light Speed

I see at&t video deployment in Toledo as a good thing for consumers. As you said Buckeye will will have to counter it with better services and lower prices....good for consumers. IPTV is coming to Toledo, at&t is deploying the equipment now.

As for only so many channels IPTV has an infinite number.

One problem for Buckeye is their size. They are are small and cannot afford to lose to many customers. It will be interesting to see how this plays out.

»en.wikipedia.org/wiki/IPTV
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Light Speed

IPTV is limited to what it can carry with bandwidth. and ATT is only using VDSL and ADSL2. And they're having issues getting more than 3 streams of HDTV into houses at one time.

Buckeye has the money check out: www.blockcommunications.com and see what they own. Block is the ones that kept Cingular out that's why they needed AT&T Wireless to offer service and the service there stills sucks!. HFC networks have more power behind them than what AT&T and i figure this is due to its already fiber more than half way to the homes. They only have add more fiber and they'd be waaaaaay ahead of AT&T. AT&T is cutting toooooo many corners. And show proof of their IPTV network. You an AT&T employee? And as far as deploying equipment I'm in Toledo every week and NEVER see AT&T trucks out doing anything.
Nelson993795
join:2006-03-16
Toledo, OH

Nelson993795

Member

Re: Light Speed

Man hotboii, it seems you are in LOVE with the Block family or something. Or do they pay you to defend them or rebutt anything someone says about them?? I have never seen such a man crush on a company before!
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: Light Speed

well everything you have to say about AT&T doing in Toledo there is no proof about it. SO where is it? I'm there all the time and see NOBODY from AT&T upgrading nothing and as far as the Blocks going out of business or anything happening to what they have you better wake up and smell their network. They're able to do almost anything.
Primis1
join:2005-06-13
Coldwater, MI

Primis1

Member

They call it "BlackEye" for a reason, kids

I'd recommend staying away from Buckeye cable TV as well. They do silly things like charge premiums for channels that no other provider anywhere charges as premium, and their uptime for just video/TV is absolutely hellish and the picture quality is often quite poor.

As dogtech stated, the Block family's iron grip on the area is slipping, and they can only bully and sue the competition so much before it all gives. This has been building for eons, and when it falls a lot of locals there will rejoice and dance on their graves, metaphorically speaking anyways.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: They call it "BlackEye" for a reason, kids

seems like you also think that everyone is upset with Buckeye but provide no real proof of this. I use Buckeye while in Toledo all the time and service is great!

wally419
@buckeyecom.net

wally419

Anon

Do your homework

I had the same problem w/ the 7 MB/s speed being slow. I did a little research and learned how to open up some ports for bitorrent. Now I'm getting fast speeds up and down. I could only get 5 connections before. Now I'm getting 200. Check out www.portforward.com before you bitch.
e135800
join:2007-06-06
Maumee, OH

e135800

Member

TWC and RR blows

I'm in Maumee,monclova actually. I had adelphia before TWC bought them. I switched to BEX after TWC bought them. 2 months ago, I switched back to TWC for the cheaper HDTV package with the 6/784 RR service for $81 for both. Well, I'm back with BEX for a bit more money. I've never had such bad internet service. I was SBC DSL before BEX. RR is bad, and that's even if it's up. Speeds all over the place from 900ms, 3 minutes later, 20ks.

I've never liked BEX. For 20 years I've cursed them. Adelphia was great but TWC hasn't got it together yet. Maybe when they upgrade, I'll try them again but in the meantime, I stay with BEX. I worked out a deal with them too for the HDTV. I've got, the bundle with DVR-hdmi, and all HDTV programming except for HBO, ST.. etc for $120 including tax.

Review by Surrept See Profile

  • Location: Toledo, Lucas, OH, USA
  • Cost: $50 per month (6 month contract)
  • Install: about 5 days
Fairly Cheap I Guess
Horrid Speeds and Obvious P2P Counter-measures
Would give my right arm to go back to comcast.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Well I just moved to toledo, OH from baltimore, MD and boy do the internet choices in this area suck. It looks as if SBC and Buckeye are my only two options. My parents moved here about 6 months ago and got Buckeye cable right away. They seemed to think it was ok. Unfortunately most people who purchase internet don't have a clue, including my parents heheh.

I've been here for about 4 days and have been running speed tests everyday throughout different times of the day. It's quite obvious they are overselling. I'm on the 5mbit/512kbit package and there really isnt a single time throughout the day or night where I get advertised upload or download speeds. From about 8am in the morning till about 12am at night I pull no more than 1.5mbit down with about 400kbit upload consistently. About half of that time though my download is a mere 800kbit. Speeds fluctuate like i've never seen before in a cable co. Downloads start out at about 250kbyte and drop to about 100-130kbyte within a matter of seconds. Only during the hours of about 12am to 6-8am do I see relatively decent speeds. Still not 5mbit. More like 4mbit but I can live with 4mbit so long as its consistent throughout the ENTIRE day. As a whole this company is pretty darn pathetic.

On top of that it's obvious they have p2p counter-measures in place to prevent things like kazaa or torrent downloading. My LEGAL torrent that im currently downloading is pulling about 10k a sec max when im connected to about 40 seeds and 100+ peers. Even with opening proper ports which really shouldnt affect the receiving end of torrents the speeds stay low. It seems as if they randomly block ports on their end because when im connected to so many peers and seeds my http stops working for about 2-3 minutes at a time randomly. It comes back like clockwork everytime and its only when im connected to a torrent.

I can't tell you how much this upsets me as I do a lot of audio work on my PC and a lot of the torrent downloading I do is legal music sharing amongst people in the underground electronica scene.

Back in baltimore I had verizon dsl for almost 4 years and my speeds were always what they were supposed to be and never dropped below 95% throughput. On top of that my service went down I think 1 time in the entire 4 year period. After verizon I moved up the street into a townhome with a friend of mine and we ended up getting comcast cable internet. Again it was pretty much flawless. However it did manage to go down a couple times for a very short period each time within about a years time. When we signed up it was 4mbit with .5 overhead and within 6 months they had increased to 6mbit with .5 overhead without increasing price at all. I consistantly obtained 6mbit speeds throughout all times of the day and night. The upload could have been a bit better as it was 384kbit but that was more than sufficient for my online radio shoutcasts so that really didnt bother me.

At least back home the only 2 companies that offered broadband at a great price were top notch as far as the actual service went. I couldn't give a damn about customer service as in my experience there is no company that offers quality customer service. In the end the only way to get proper help is from tier 2 or 3 techs. Anyway I guess its obvious about how I feel about Buckeye Cable. Its Crap. Luckily the people living in the new house my parents bought are only there another month for their 30 day closing extension and we'll get to move in soon. Can't wait to drop this Buckeye Cable.

I must say times have changed to the point where when I decide to move out of the parents house again, internet service providers will be a priority in deciding where I want to live. I'm extremely upset I was unable to stay in baltimore any longer due to unforseen circumstances, as Verizon was just about to bring FiOS to the city within a couple months time. With verizon and comcast pushing the envelope in terms of speed/price it's a wonder how crap companies like this Buckeye Cable even stay in business. I guess the good ol boys in toledo just don't know any better =P. If they did everyone and their brother would be complaining as it seems this is pretty much the same for most of their customers.

Do not go with Buckeye Cable Internet unless you really enjoy crappy speeds and companies who infringe on your right to download what you choose. If you do decide to go with Buckeye though, do not shell out the loot for the 5mbit package. Just get the 1.5 package as you will rarely see speeds higher than 1.5-2mbit unless its in the middle of the night.

Wahhhhhhhhhhhhhhhhhhhhhhh I want my verizon/comcast back.. Wahhhhhhhhhhhhh

member for 18.1 years, driveby review (so far)
lodged 18.1 years ago


Joshua-MI
@buckeyecom.net

Joshua-MI

Anon

I Disagree.

My experience with Buckeye for the last 2 years has been very positive and along the same lines of the positive reviews that other people have made. I currently subscribe to the 5 megabit package and am located in Temperance, MI.

Particularly, I take issue with your statements regarding torrent throttling and download speeds. I have no difficulty downloading torrents at above the average swarm speed (as reported by Azureus) and expect a well seeded torrent to download at around 150 kilobytes per second or more. I can maintain this speed with at least three simultaneous torrents for an approximate throughput of 3.6 megabits. I cap my torrent uploads at 30 kilobytes per second, so I'm not aware what they max out at.

You may want to examine the configuration in your torrent client and verify you have the necessary ports open on your router, if you are using one.

Additionally, I have downloaded many large files, such as ISOs, from providers like Fileplanet at speeds in excess of 500 kilobytes per second. I occasionally download two simultaneous ISOs at approximately 300 kilobytes per second, which is just shy of 5 megabits.

I only recall one period when we had a major service problem. Approximately one month ago, we had difficulties performing DNS lookups off and on for about a week. My girlfriend, 20 minutes north of here, uses Verizon DSL and had the same difficulties at approximately the same time, so it may have not been Buckeye-specific.

It sounds like some of your issues are not caused by the ISP or may be specific to your location.
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

1 recommendation

Done_Posting

Premium Member

Probably a waste of my time, but here it goes...

said by Joshua-MI :

My experience with Buckeye for the last 2 years has been very positive and along the same lines of the positive reviews that other people have made. I currently subscribe to the 5 megabit package and am located in Temperance, MI.
I can't tell you how nice it is to see a regular customer stick up for the "big bad evil cable company" that BEX has been made out to be by several misinformed posters here.

Joshua, your experience with BEX is similar to the overhelming majority of other subscribers. I've been an active member here at DSLreports for years, and I've posted many times how I feel about BEX and the local competition. Just so there's no confusion, yes, I do work for BEX (I'm one of the three Tier II techs in fact). Having used SBC aDSL for a year, I can honestly say that my BEX connection has always been better.

Since signing up (back in the days of the 512kbps down and telco upstream BEX) I've lived in the Toledo hub, the Springfield hub, and I now live in the Sylvania hub. In over six years of subscription, my total downtime amounts to less than a week (which doesn't include the DNS problems you mentioned, because I had no downtime; I have my own DNS server at home so it was business as usual). I have no doubt that there are some poorly wired connections out there that give people problems, however, I find it laughable when people such as the original poster come here and make such outrageous generalizations. "Everybody's connection is terrible with BEX," and "They'll lose your provisioning," and other garbage. What a complete waste of space. My favorite is the whole "They're overselling" argument, which is fueled by geniuses that read five year old urban legends and automatically assume that because their connection is slow that the node they are on is saturated. Folks, read the next few lines for a little insight into the inner workings of BEX. For the record, as I've stated many times here, no node ever sees over 50% utilization. Read that again. NO NODE SEES OVER 50% USAGE. If traffic starts to approach the 50% mark, the node is scheduled to be split and that's it. Problem solved. In my own experience, damned near every single person complaining of poor speeds falls into one of two categories; either they have problems with their software / equipment, or more rarely, there is a signal issue between the modem and the tap outside. Spyware is almost always to blame, but as I said earlier, there is some crummy copper in older homes that can sometimes need attention. In fairness, I guess you can throw the occasional routing problem or two that may creep up (again, very rare). To say that every subscriber has terrible speeds and a connection that goes up and down daily is a grossly innacurate and just plain ignorant. Node-wide outages can and do occur, but are dealt with swiftly. Yes, equipment breaks and needs to be replaced, life goes on.
quote:
Particularly, I take issue with your statements regarding torrent throttling and download speeds. I have no difficulty downloading torrents at above the average swarm speed (as reported by Azureus) and expect a well seeded torrent to download at around 150 kilobytes per second or more. I can maintain this speed with at least three simultaneous torrents for an approximate throughput of 3.6 megabits. I cap my torrent uploads at 30 kilobytes per second, so I'm not aware what they max out at.
I'm afraid I have to correct you here, Joshua. Selective traffic shaping does occur. As the original poster said, he got this information from one of my colleagues. There's no big conspiracy though; the tier I people don't tell callers about traffic shaping because they don't know about it. BT is the only application that's managed (aside from virus traffic, but then, nobody complains about that), and an extremely small percentage of the user base even knows what torrents are, much less how to use them. I'm not going into the specific conditions under which BT is controlled, but I will say that it is a legitimate means of keeping the the neigbors of heavy torrent users from getting bogged down. Think of it this way: If some handy new application comes out next week that I don't use but my neighbor does, and it opens 500 concurrent connections and slows my connection down to a crawl, I would wholeheartedly thank my ISP for taking measures to limit my neighbor's abusive activity. Because no other P2P method places such high load on the system, no other P2P method is limited. The legality of what you folks are doing is never in question because as your ISP, BEX is not responsible for your activites.

Joshua, some of the other users here could benefit from your description of BT client settings. One might go as far to say that it sounds like you have set your BT client up in a way that won't lead to problems torrenting...
quote:
Additionally, I have downloaded many large files, such as ISOs, from providers like Fileplanet at speeds in excess of 500 kilobytes per second. I occasionally download two simultaneous ISOs at approximately 300 kilobytes per second, which is just shy of 5 megabits.
Same here. I download ISOs and other large stuff all the time (with no cap mind you -- how many other ISPs don't cap?), and never dip below 4.5Mbps as long as the site I'm loading from can supply it.
quote:
I only recall one period when we had a major service problem. Approximately one month ago, we had difficulties performing DNS lookups off and on for about a week. My girlfriend, 20 minutes north of here, uses Verizon DSL and had the same difficulties at approximately the same time, so it may have not been Buckeye-specific.
I spoke of this above, but I want to point out that the problem was in fact BEX specific... the buck stops here. Verizon's issues were coincidental. Without going into specifics, there were catastrophic system problems that required lots of overtime to fix. I find it ironic that even though BEX is supposedly part of this conspiracy to control local media, one of the highest ranking members of BEX leadership (Paul Shryock) was interviewed on the nightly news regarding the outage. I can't say for sure, but I believe something was also in print in the Toledo Blade. [sarcasm on] But, yeah, there's a big conspiracy to keep Toledo residents in the dark and only feed them a steady diet of propaganda [end sarcasm].
quote:
It sounds like some of your issues are not caused by the ISP or may be specific to your location.
Thank you. I couldn't have said it better myself.

I'll end my response by pointing out that I am not in any way posting in an official capacity; BEX doesn't endorse what I'm saying, nor should they. I am simply replying to an uninformed poster's tired rhetoric with my own personal opinions, on my own personal time, so take it all with a grain of salt. My best advice to anyone that has a connection issue would be to call the helpdesk so they can help assess the problem and suggest a suitable course of action.

My $.02 worth.

- Tate

PS -- I've always been interested in new gadgets and technology. As I've mentioned numerous times here at DSLR, when FiOS or any other FTTH is available in my area I will do my best to be one of the first on the signup list as I did with SBC's DSL (which I didn't care for) and Sprint's Power Vision EVDO mobile service (which I use all the time and wholeheartedly endorse)...
TragikMagik1
join:2006-02-09
Toledo, OH

TragikMagik1

Member

Buckeye DOES use packet shaping on Torrents!!!

I have the 8MB down 768 up connection at Buckeye-Express and I am lucky to get more than 12kBs up between 9:00 AM and 4:00 AM. Magically at 4:00 AM it shoots up to high 70's mid 80's. It has been doing this for months now. After numerous phone calls to support and finally tier 2 support, they gave in and told me that they do packet shape, but had been told to lie to customers. Speak to either Jason in tier 2 support or Brian Kuminski (sp) in engineering. I also now believe that they are packet shaping usenet (newsgroups) too. They have excellent tech support, higher than average prices, and TERRIBLY bad P2P upload and download speeds. Go elsewhere when the city of Toledo "allows" competition. Yes I do have my router and client configured correctly.

I use a TCP/IP monitoring program and I can see by the graphs that this is a DAILY problem between the hours stated above.

Please send us competition for Buckeye-Express aka BEX in Toledo! Help
J_Whodat
join:2006-02-16
Harrisburg, PA

J_Whodat

Member

Re: Buckeye DOES use packet shaping on Torrents!!!

That's rough, man. I've been uploading torrents capped at 40kB/sec for the last couple hours this cloudy Thursday afternoon - that's not atypical of my connection.

Sorry about your luck.
Primis1
join:2005-06-13
Coldwater, MI

Primis1

Member

There's a Reason It's Called "BlackEye".

"Overselling" is an understatement.

Here's the problem. The guy that owns Buckeye Cable also owns basically all other significant media in the area (I'm not kidding, he owns the local paper -- The Blade, like 1/2 the radio stations, and a chunk of TV stations as well IIRC). He literally owns the media, and none of them dare question Buckeye.

Nobody dares speak up against him, and that eventually translates to City Hall because he's simply too powerful. It's a horrible monopoly in place there.

Buckeye Cable is a cash cow that could care less about its custoemrs because most of them don't have any other alternative, and the media won't report on it or raise cian because they're in bed with them. Buckeye-sploitation, bay-bee. And that's not even getting into the Video end, wherein the cable TV sucks as well and is deliberately consumer-unfriendly to try to squeeze extra cahs otu of them.

I dealt with them for 2 years. Downtime is usually quite significant, and even during uptime performance is very spotty, as you noted. This doesn't change whether you're downtown, in Maumee, or in Sylvania. They will also lose provisioning on your cablemodem. A lot. Randomly. When you call to inform them you've lost it, you'll get the run-around instead of them just CHECKING to see if you remained provisioned and reprovisioning it.

Run, don't walk, away.
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4

Member

Re: There's a Reason It's Called "BlackEye".

the ones that own half the Radio Stations in Toledo is Clear Channel

and the Blade is not just a Toledo paper its also in VA.
maxdefcon
join:2002-01-30
Walbridge, OH

maxdefcon to Primis1

Member

to Primis1
Block Communications does not own any of the local Radio Stations. Block Communications only owns an affiliate of WB, which has no NEWS. They do not control the media in NW Ohio. »www.blockcommunications.com

O B WAN
@sbc.com

O B WAN

Anon

Re: There's a Reason It's Called "BlackEye".

The port filtering is a big problem.--THEY FILTER ALOT, and can't afford to increase there Internet bandwidth coming out of Toledo.

I switched several years ago to DSL with SBC (AT&T) and love it. For AT&T being as big a companay as it is, I was surprised when the local tech helped me get it up and going.

The service is better than I have at work and would never consider going back.

I signed up for the DISH everything and was amazed at the quality....even in the Big Snow storms...
maxdefcon
join:2002-01-30
Walbridge, OH

maxdefcon

Member

Re: There's a Reason It's Called "BlackEye".

Do you know what is filtered?
hottboiinnc4
ME
join:2003-10-15
Cleveland, OH

hottboiinnc4 to maxdefcon

Member

to maxdefcon
i did not say WB had news on it. The Blade has a controling intrest in it from the BLOCK family.
j210
join:2006-03-14
Dayton, OH

j210

Member

Agreed 100% Buckeye is horrible

The throttling is a huge issue. I too download 99% legal torrents (remix albums, tv rips, anime fansubs, etc) and the day that I see any speeds over 25k/s downstream will certainly be a cold day in hell!

It's not limited to torrents either. I have yet to get speeds anywhere over 100k/s from FTP servers (mind you these servers are on 100mbit full duplex lines where other people pull > 10mbit regularly)...even HTTP downloads like game demos start out at about 1MB/s and are eventually throttled to about 70-90k/s.

It's absolutely terrible and it's an enormous disservice to people paying $50 a month! The main problem is that there is NO alternative. SBC is spotty and not a whole lot faster unless you have a lot of money and live close to a hub. I hear that you can get RoadRunner in Perrysburg...hopefully RR makes a push and Buckeye is forced to do SOMETHING.

Cox in Pittsburgh offers 10mbit service that is priced similarly where you actually get the advertised speeds and they don't care what you use it on. RoadRunner all throughout Ohio is up to 8mb...I used RR for years in college with no problems. I used it up until December and I could max out my line on a torrent and have a 45minute TV show downloaded in ~13 minutes. It was awesome.

No matter how many times you call in to get help or complain, nothing happens. We pay $50 a month for a service that is at best 1mbit/512kbit. Why the f___ do you think people subscribe to a broadband service? It's not to browse the web and get e-mail. It's to download things quickly. Maybe they wouldn't have to throttle speeds if John Block had any balls at all...I've no doubt that he would do nothing to protect any of his users if the "scary" MPAA or RIAA said anything. He'd probably hand them over on a silver platter and expect some kickback for doing it.

This just goes to show that Toledo is an absolute hole in the ground compared to other similarly sized metro areas; the quality of internet/TV/phone service is a great measure of how crappy it really is. My friends at school from Cincinnati all love it and most want to move back. Same with those from Cleveland and St. Louis. Nobody I know wants to stay in or move back to Toledo.
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Re: Agreed 100% Buckeye is horrible

You seem absolutely out of touch with reality. Throttling isn't done because of some deep fear of the big bad RIAA/MPAA. Buckeye could care less about what you do with your connection (as long as your not impairing your neighborhood's connections with torrents) since an ISP cannot be held reliable for a subscriber's activities as long as it complies with any investigative requests. All that BEX is required to do is notify you when we receive complaints from copyright enforcement agencies; the rest is up to them and you.

You can take off your tinfoil hat -- there's no conspiracy.

- Tate
j210
join:2006-03-14
Dayton, OH

1 edit

j210

Member

Re: Agreed 100% Buckeye is horrible

So what's the alternative reason for the incredible throttling? I'd really like to know. I'd like to know how the service was expanded from 1mbit to 2.5mbit to 5mbit fairly rapidly...but the 5mbit expansion was quickly stymied by the throttling.

If it isn't a fear of greater powers, then what is it? Complete greed? Why charge customers $55 or MORE a month, advertise the service under the guise of "premium", and then completely underserve?

I personally don't think that the answer is simply that it's a monopoly. Most cities don't have more than 1 major cable provider. RoadRunner services most of Ohio and quite a bit of New York and their users don't suffer overselling like this.

I want to have a civil discussion here. How can you explain this:



:::.. Download Stats ..:::
Connection is:: 440 Kbps about 0.4 Mbps (tested with 1496 kB)
Download Speed is:: 54 kB/s
Tested From:: »testmy.net (main)
Test Time:: 2006/03/14 - 7:06pm
Bottom Line:: 8X faster than 56K 1MB Download in 18.96 sec
Tested from a 1496 kB file and took 27.875 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Diagnosis: May need help : running at only 13.37 % of your hosts average (buckeyecom.net)
Validation Link:: »testmy.net/stats/id-IY94TC5DK


That's without Azureus running. That's with nothing running. My neighbors aren't sucking up my bandwidth, they're old and largely clueless, so what is the problem here?
Done_Posting
Shoot to kill
Premium Member
join:2003-08-22
Toledo, OH

Done_Posting

Premium Member

Re: Agreed 100% Buckeye is horrible

If you want to have a civil discussion, then I'm all for it. I'm just tired of closeminded rhetoric being spewed by others around here, so my apologies for assuming the same about you.

I'm not in upper management (I'm one of the three Tier II guys), so I'm in absolutely no position to speak on their behalf but I'll provide my personal opinion.

First, here's a quote:
quote:
So what's the alternative reason for the incredible throttling? I'd really like to know. I'd like to know how the service was expanded from 1mbit to 2.5mbit to 5mbit fairly rapidly...but the 5mbit expansion was quickly stymied by the throttling.

That's a perfectly valid question. Before its recent surge in popularity, torrents were very sparse and didn't create such a huge burden on the network. If I were to monitor twenty random connections now, I can guarantee at least one user will have torrent traffic passing through. The same holds true for really just about any of the larger P2P methods; Limewire has been used for years and years by a smaller group of technicially proficient users on our network, but nowdays 1/5th of the users that talk to me are at least aware of Limewire if they aren't actively using it.

My point is this -- many more regular (not-so-technical) people are getting into P2P, which is great, but it's killing networks (not just BEX). Is it soaking up all the bandwidth? No. Bandwidth is not an issue at BEX. Without getting too specific, on average the BEX network uses somewhere around 1/6th the overall capacity of our expandable SONET ring backbone. No, the true problem is how many concurrent connections people are establishing using these P2P programs. Last time I checked, BEX allows 500 open data streams per connection, and it's the nature of many P2P programs to open as many connections as possible, which in turn can do a lot to bog down routers. Not only does that slow down other users, it also puts greater strain on routing equipment which translates into earlier failure.

So, given all that, can't you at least see the argument for limiting (not banning) P2P? I have used (and continue to use) P2P myself, but I've also learned to live with the limitations of my residential connection. If it were that important to me to have the fastest possible P2P sessions, I'd purchase a full or fractional T1/DS1 line and do whatever I wanted with it, but I'm content to wait a little longer for my downloads. Again, I understand your point of view and I'm not trying to downplay your concerns; I'm simply trying to give you a bit of perspective from the other side of the equation.
quote:
How can you explain this:

:::.. Download Stats ..:::
Connection is:: 440 Kbps about 0.4 Mbps (tested with 1496 kB)
Download Speed is:: 54 kB/s
Tested From:: »testmy.net (main)
Test Time:: 2006/03/14 - 7:06pm
Bottom Line:: 8X faster than 56K 1MB Download in 18.96 sec
Tested from a 1496 kB file and took 27.875 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Diagnosis: May need help : running at only 13.37 % of your hosts average (buckeyecom.net)
Validation Link:: »testmy.net/stats/id-IY94TC5DK

That's without Azureus running. That's with nothing running. My neighbors aren't sucking up my bandwidth, they're old and largely clueless, so what is the problem here?
I can't. I agree your download speeds look like crap, and if you're interested in help then I'm your guy. I'll be more than happy to work with you, but I don't respond well to negativity. If you'd seriously like to work together to find out what's going on, then give me a call at 419.724.3278 (that's the BEX helpdesk number -- I'm not giving Tier II's direct line here. Just ask for Tate in Tier II). I'm in the office Tuesday through Saturday between 11am and 7:30pm, so feel free to give me a call. The same goes for anyone here; if you're able to remain civil and openminded, my invitation extends to anyone that's looking for help with their connection.

- Tate

Review by webbarcana See Profile

  • Location: Northwood, Wood, OH, USA
  • Cost: $44 per month
  • Install: about 5 days
If you have new coax run from tap the service can be reliable, but not services!
buckeye tel sucks. dns, dhcp, ldap, mail, tftp, ftp, and web hosting crash daily. they filter P2P.
sucks. stay away from buckeye cable. unless you like your ports blocked, and p2p traffic throttled.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

The service goes down often (including services such as dns, dhcp, ldap, etc). P2P traffic is trottled. Lower service ports are blocked. technicians are substandard. also takes weeks if a sub needs a pc tech. takes about a week for a line call. and about 6 months to get a line buried.

You have been warned! Take it from an employee.

member for 21.3 years, 28 visits, last login: 16.8 years ago
lodged 18.3 years ago