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Review by LastDon See Profile

  • Location: undisclosed location
  • Cost: $29 per month
  • Telco party Bell Canada
fairly good
support not many working?
you get what you pay for
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Things have been good, Ody.ca bought nutnbut a while ago, so far things are good. no complaints.

bell tickets and requests were fast, and things moved well with issues i had.

member for 21.6 years, 3666 visits, last login: 6 days ago
updated 13 years ago







Review by bryanviper See Profile

  • Location: Radom, Washington, IL, USA
  • Cost: $32 per month
Great Fast Isp
Not Much
Great Isp Worth Ever $$
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The company has now been bought by ODY.ca ever since that the isp has been Very good

Company started to throttle Torrents would not fix problem after many e-mails over 2 months. Finally had enough and moved to teksavvy.com

member for 21.4 years, 3945 visits, last login: 26 days ago
updated 16.6 years ago







Review by lawrence171 See Profile

  • Location: Canada
  • Cost: $30 per month
  • Install: about 7 days
  • Telco party Bell Canada
  • CLEC party: Bell Canada
None
Tech. Support Not always available. Router issues ALL THE TIME!
Poor Service for one price.
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NBN is just garbage these days. Well... See ya!

member for 22.2 years, 2600 visits, last login: 1.1 years ago
updated 19.7 years ago







Review by monkeywork See Profile

  • Location: Toronto, ON, Canada
  • Cost: $60 per month
  • CLEC party: Bell Canada
Used to be a decent ISP
Huge Connection Issues, Tons of Excuses, Billing doesn't care, Port Throttling
STAY AWAY
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Some threads on the forums you should read to just get an idea how bad these guys have gotten.

»NBN speed problems?
»The "I'm Seriously P/O with NBN" thread
»NBN has changed plans - passed unnoticed?
»Nothing But Net service problems AGAIN?
»Hyperfast, NBN reseller, is ceasing operations.

member for 20 years, 18 visits, last login: 4.2 years ago
lodged 19.9 years ago

TOMMY Tut
join:2003-09-13
Markham, ON

TOMMY Tut

Member

Line Card Throttling!

You haven't mentioned line card throttling. I had my line card cap or ceiling dropped from 4032/800 fast path to 2496/640 interleaved. Now all of this was done without my knowledge. They say they don't guarantee any sort of speed but paying $59.95 a month to see your line card speed throttled lower than the people paying $29.95 a month is outright fraud. Note my line is capable of 8 megabits per second and the line is clean.

Review by piotrick See Profile

  • Location: Scarborough, ON, Canada
  • Cost: $29 per month
Very reliable, inexpensive, freedom to run personal servers, no caps, ability to own or rent a modem
None really... perhaps the ping times are 5-10 ms higher than the big companies
Great ISP that provides solid service at a very attractive price.
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There's not much else to say here. My service was active on the date requested, and everything has run fairly smoothly since then. Speedtests have always been consistent. A plus is that the employees of NBN check the Canadian Broadband forum quite regularly.

member for 21.1 years, 381 visits, last login: 3.1 years ago
lodged 20.2 years ago

TOMMY Tut
join:2003-09-13
Markham, ON

TOMMY Tut

Member

Throttle almost all port to dial-up speeds

Right now they are throttling just about every port but port 80. I could list endless other things.
TOMMY Tut

TOMMY Tut

Member

Re: Throttle almost all port to dial-up speeds

Might I add my line card was sewered shortly after the speed upgrades. I guess i was pulling too much bandwidth? Not no more since the weekend of march 14th of this year. While still paying $59.95 a month my line card synchs at 2496/640 interleaved instead of 4032/800 fast path. Sure makes you wonder doesn't it when you see a line card go from fast path to interleaved on a line that is capable of pulling 8 megabits per second?






Review by newsoft See Profile

  • Location: Montreal
  • Cost: $32 per month (month by month)
  • Install: about 5 days
  • Telco party Bell Canada
  • CLEC party: Bell Canada
Used to be good
not enough bandwidth
Don't use this ISP
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I've been with NBN for a year. Initially everything was great.

Then they stopped subcontracting the golden.net network and news server and went on their own. Boy they really weren't ready for that.

They switched from a great news server to UUNET's awful news server which
is missing lots of recent posts in text newsgroups like news:can.internet.highspeed
I don't use binary newsgroups but I suppose that's even worse.

Then then had abysmally slow service around labor day which went on for a month.

When the service finally came back the P2P programs became really slow, even slower than a 56k modem connection, but the web fared better. Without informing their users, they slowed down the file sharing connections so downloads would now take ages.

For the past couple of days it's even slower for the web, top speed is around 128kbps for WEB!!! Now you can't even look at a page with many graphics or it will take a minute to load.

The DNS server sometimes times out. Either it's the server itself or the connection to it.

I don't use their email system. Hotmail does the job fine.

The boys at NBN are very courteous, but obviously they don't know how to run their own network or are more interested in making profits than getting more bandwidth to server their users. I think Ayden at NBN is trying to do like Ralph is doing at IStop.

member for 22.1 years, 40 visits, last login: 1.2 years ago
lodged 20.3 years ago

floffy
join:2003-07-06
Saint-Laurent, QC

floffy

Member

Nutnbut.net

i was a customer of this Nutnbut i change
horror is not a word for them they are inconpetant

Review by Deceneu See Profile

  • Location: Canada
  • Cost: $32 per month (12 month contract)
  • Install: about 15 days
Low Price
Poor customer service, lack of communication
Think again before signing up!!!
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I signed up with NBN in 2002. It was a pleasant experience until the summer of 2003. Ayden, the president of NBN, used to keep me up-to-date on all the changes they did on the network, the connection was good, no complaints.

Everything changed this summer. First interruptions, no service for days, no email for days. In the end I got some explanations from Ayden, so I was at least under the impression that they care about their customers.

In September - October 2003, the speed on P2P application went down to max 1 KB/s/file. I spent weeks tinkering with my computer, believing that the fault is on my side (no message from Ayden so I thought all is good there). I had to get into DSLREPORTS to understand that Ayden capped the speed on P2P (port throttling) without any heads-up for his customers.

Right now, I am very disappointed with NBN, not because I use P2P applications that much, but because of the complete disrespect we, NBN's customers, are treated with.

It's a pity, because I really believed that small ISPs need to be encouraged. Maybe NBN grew too much in the past year and now they think they can treat their customers like a "big company" does...

member for 20.3 years, 67 visits, last login: 19.5 years ago
lodged 20.3 years ago


Review by str7 See Profile

  • Location: canada
  • Cost: $33 per month (month by month)
  • Install: about 7 days
Low price
Throttled P2P speeds at 4kb/s, E-mail service is sub-par, bad Newsgroups
I guess you pay for what you get...
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Ever since I signed up with Nothing but Net the service has been sub-par.

After about two weeks of using their service, they capped all connections to 500kbit/s for a whole month.

A bit after that, the E-mail service started degenerating: e-mails aren't instantaneous with NBN and will sometime take upwards of 12 hours to get through. Also, you can't send e-mails from NBN to hotmail or yahoo or many other providers because NBN mail servers are on spam blacklists.

Their newsserver is a pure vanilla server without any binaries and they don't even have 99% completion on text newsgroups.

I guess that with Nutnbut.net you get what you pay for. I was with AEI before, which isn't by any standard a stellar ISP, but service was comparable, if not better.

I would say: avoid this isp unless you can't pay more than 29$/month, there are better choices around.

member for 20.7 years, 473 visits, last login: 19.7 years ago
lodged 20.4 years ago


Review by rapturedx See Profile

  • Location: Toronto, ON, Canada
  • Cost: $30 per month
  • Install: about 13 days
Cheap, Reliable Connection, Good Speeds, No Cap
Poor Tech Support, Only 2 Email, Poor Newsgroups
Best ISP available to Canadians in Ontario
Pre Sales information:
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I live in the London, Ontario area which is where Nothing But Net is located. So I signed up on their website and the next day I was able to go to their office to pick up the modem. If you live far away, I think they ship the modem to you which I could see being a pain. The modem rental is included in the price but required a $50 deposit, although my credit card still hasn't actually been charged yet. The modem I got was a Gnet BB0060. After signing up they said it would take 5 business days for my connection to be activated. On the day my account was supposed to be activated, my modem wasn't getting any signal. I called their tech support (which I believe consists of 2 guys who alternate and carry around cell phones). I took me about 4 hours to get a hold of them and it was 11:30 pm or so by this time. I don't know how available they will be in the middle of the night if needed. Basically since NBN gets their ADSL from Bell in bulk and resells at a cheaper price, the tech guy said I had to fill out a trouble ticket which would be sent to Bell, and Bell would get back to me within 48 hours. 48 hours for a response from Bell in the future could be a problem if my connection ever goes down. I took Bell a full week before they finally responded and based on their message on my answering machine, it sounded like a really simple problem to fix, and I bet if I was actually with Sympatico, it would have been fixed right away. After they fixed the problem I was up and running and have had no problems since.

In terms of speeds, speeds tests are showing downloads of 1.42 mbps and uploads of 382 kbps. This is typical for ADSL. I used to have Rogers which had 1.42 mbps/190 kbps. At the same time I have a friend who uses sympatico and has 1.42 mbps/520kbps but this may be an anomoly since Sympatico only promises 1.5/380.

From reviews of other ADSL providers, it sounds like NBN has typical newsgroups, which is basically poor. Their selection of newsgroups is quite large, but within each, the number of posting, completion of files and retention time is very poor. Basically if you are into getting file through your newsgroups this is not the provider for you, and you should go with Rogers which has an amazing news service.

What else: Connecting is very fast, takes like 2 seconds. Only 2 emails if you are into emails. No Cap yay!

Bottom line, if you are thinking of going with sympatico or are with sympatico, you might as well save $10-$15 a month by going with NBN. The only thing you maybe gain is better tech support with Bell, but I don't think downtime with connection problems is going to be a problem with NBN. If you need your newsgroups, maybe go with Rogers, or you can just pay $10-$20 a month for newsgroups subscription and go with NBN again and this way you gain about 190 kbps upload speed.

member for 20.4 years, 7 visits, last login: 19.9 years ago
lodged 20.4 years ago

TOMMY Tut
join:2003-09-13
Markham, ON

TOMMY Tut

Member

Double billed the very first month i signed up

I really wonder about this company like you said your credit card hasn't been billed. The case is the same with me they haven't billed me since october the 10th. They must think everyone has a grade 3 education. I'll see how this plays out in the future as they bill me but never charge my credit card. They actually think i'd believe them over something the good people at visa would tell me? Priceless, i will post everything to canadian isp in due time. Check the forums.
rapturedx
join:2003-10-21
Toronto, ON

rapturedx

Member

Update of Review

Welp 5 months since I signed up. I still think it's awesome. People who have had trouble with the bandwidth, i'm not sure why that is.
Bell just doubled their Bandwidth, and Nutnbutnet is affected as well. Just did a speed test today, getting 2.2 mbit/680kbps. Yes you heard me!!! Read em an weep cable users!!
I've only had 2 periods of down time over the 5 months, 1 was for like an hour. The other was overnight, it was for maintainence apparently. Tech were actually reachable, though still, their tech support overall is poor.
Anyways, still well worth the money!
TOMMY Tut
join:2003-09-13
Markham, ON

TOMMY Tut

Member

They're at it again port throttling... boy!

Live and learn kid they did it once and now it's happening again. The pinch is on the lesser isp's. A short sale of cybersurf may be an idea. I believe few of these isp's will survive thanks to bell raising dsl speeds.
rapturedx
join:2003-10-21
Toronto, ON

rapturedx

Member

Re: Update of Review

Another update:
Ever since bell increased their bandwidth, NBN had some serious issues for a while. They were upgrading their router aparently and because of that there were HUGE downtimes and this happened quite often. This was really annoying for a while!!! Supposedly it's all been sorted out now, and I haven't had a problem from a couple weeks now. Bandwidth is good still. Otherwise no change in review, although I've seen a couple of other ADLS ISP's popping up that are $30 per month also. So maybe should look into those.
TOMMY Tut
join:2003-09-13
Markham, ON

TOMMY Tut

Member

You've just been capped!

Fortunately what happened to me didn't happen to you as i have already cancelled my account. Seems there is a combined downloads plus uploads 10 gigabyte limit a month on the basic residential dsl accounts. They don't list anything about what happens if you exceed those limits. I would consider istop as an alternative as they are still $29.95 a month and are virtually cap free. From what i've heard their internet service works and they don't sabotage your line card and charge you $59.95 a month on a line card capped at 2496/640.

Review by FUNCTOR99 See Profile

  • Location: York, ON, Canada
  • Cost Contract price not specified.
Friendly service
Horrible reliability, Tech support non-existant sometimes
Definitely don't recommend for anyone that wants a reliable connection.
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I researched this ISP and it sounded great! I originally signed up for the 3 mbit service. Their website stated it was available at my number. A technician came to my house and told me that it wasn't later on. So I have the 1.5 mbit service.

The Tech support to setupthe whole system was great. nice and fast and friendly. I have had this connection for 4 days now, 2 of which I was away from home. The other 2 days, my connection has been comming on and off all the time. Often for over an hour at a time. I tried calling the tech support number, and no answer just an answering machine telling me to call the tech support number (which was the number I just called) :/

When I ran speed tests earlier when the connection was working I was getting 950 down and 250 up. For almost 2 hours now, I'm getting 450 down and 150 up.

The bottom line is this type of service is just not acceptable in the slightest bit for me. I need the internet on 24/7. Sure I can deal with the occasional disconnect, but I expect to be able to reconnect immediately.

As I said, I have only used this service for 2 days, but it has been 2 days in hell! So, I'm looking elsewhere. Everyone I have talked to has been really nice though. It's too bad their product sucks.

-- I miss my Shaw Cable up in Sault Ste. Marie - 5mbit cable for $40 a month -- :'(

member for 20.5 years, 4 visits, last login: 19 years ago
lodged 20.5 years ago

nauht
join:2002-02-13
Montreal, QC

nauht

Member

Nothing but no news

Nothing but Net used to provide usenet service from a pretty good usenet provider. They had long retentions, complete parts, many newsgroups, etc. until recently they switched to a "regular isp" usenet provider. So now the posts you see are pretty much what you would expect from any ordinary ISP.
lawrence171
join:2001-12-24
Canada

lawrence171

Member

NBN

Greetings,

Please do note that the speed tests on the DSL reports site is not accurate in most cases.

To test your downstream speed, go to »www.bandwidthplace.ocm instead.
jetway1122
join:2003-05-25
Kitchener, ON

jetway1122

Member

Re: NBN

NBN really isnt bad, I think there one of the best for the price. For the past 5 days or so there is something wrong with there service. Ive been losing connection and dl speed is slow but I know they will fix it soon. Really give them a chance, u just sign up when something bad was happening.
TOMMY Tut
join:2003-09-13
Markham, ON

TOMMY Tut to lawrence171

Member

to lawrence171

Nothing but half a meg

Please reply to my reply anyone, anyone at all that has acheived a faster download speed than 503 kilobits per second downloading at least one megabyte on a residential connection. This has been going on since september the first! What's next christmas and new years!