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Review by IamGimli  - Location: Canada
- Cost Contract price not specified.
Good "none"
Bad "none"
Overall "none"
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none
member for 9.6 years, 2042 visits, last login: a few hours ago
updated 3.6 years ago
Comments:
| Review by leruisseau - Location: Pointe-Claire,QC
- Cost: $63 per month
Good "Dry line Voip Know how, good service, no contract, proper billing, accn'ts online"
Overall "Good deal for the money with dual products Voip and DSL. Client of 7 years."
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Have been with this company for 7 years. Always top notch and very reliable. Service never down and always got proper tech support and more from them. I have a bundle with DSL and a voip' naked line' phone. Excellent and I much prefer this smaller independant firm than the big one's. My 2 services cost me 63$ tax in. A savings 0f 35$ a month if I had Bell and a cable company with barely any options on the phone line. I had these other services before which are good but there is no need to pay high fee's for the same from B2b2c. I highly recommend them without any worry. They are now quite 'Dry line' experienced. The actually offer the seperate dry line format which is excellent and clear. We call Japan all the time and the line is perfect for half of a regular 'discount' company fee's. This new technology is great compared to the old voip. No more Bell in this home !
member for 5.9 years, 3 visits, last login: 5.9 years ago
updated 5.9 years ago
Comments:
| Review by watgrad - Location: Waterloo,ON
- Cost: $30 per month
 Bell Canada
Good "reliable"
Bad "not always (often) as fast as advertised"
Overall "better than Symapatico"
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I have found them to be reliable, though sometimes the service is not as fast as they claim - actually this is often the case. I pay for 3 mbs but usuallyget 2 - 2.5
member for 9.6 years, 14 visits, last login: 6.1 years ago
updated 6.1 years ago
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| Review by comndr - Location: Oakville,ON
- Cost: $29 per month
Good "Good value; reliable; fast email tech support"
Bad "speed is so-so"
Overall "very good ISP"
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I just signed up with B2B2c and have had no real issues with them. One thing I've noticed is that when I have sent an email to tech support they have in one instance replied to me in French only! My French isn't as good as it used to be but by using one of the free translators available online I was able to figure out their answer.
I just moved into my house and this is the first DSL ISP I've tried and the speed is adequate (1300 kbps down/500 kbps up)...not great but I'm in an older area so there are probably line issues.
Overall I'd recommend them!
Update-----------------------------
Everything has been solid up to this point. I occasionally lose sync but I think that's more a line issue than anything else and it's back up in about a minute.
member for 10.9 years, 140 visits, last login: 6.1 years ago
lodged 8.8 years ago
Comments:
| Review by nyt - Location: Montreal,QC
- Cost: $29 per month
- Install: about 3 days
- Bell Canada
- CLEC party: Bell Canada
Good "Line rate downloads 24/7, fast ping for VoIP/gamers."
Bad "Capped"
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I may be biased but try and see for yourself 
member for 10.6 years, 1443 visits, last login: 1.4 years ago
lodged 9.3 years ago
Comments:
| Review by mmzkiller - Location: Canada
- Cost: $29 per month
- Install: about 5 days
- Bell Canada
Good "Low Cost, Simple"
Bad "Not Unlimited Cap"
Overall "Better cost and service than others ISP"
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I ordered the High-Speed (1.7Mbps - 3.0Mbps) for $29.95 CAN no contract (monthly). The ISP told me it will be 5 days activation and it's really true, then we got some information by phone for setup or by email. I bought my own equipement (D-Link 300G Generation 2), which is compatible with the ISP. PPPoE connection.
My connection is pretty bad because the ISP told me that I'm too far from the CO, I'm over 4.5KM from the CO. My distance line it's 4.8KM so my connection quality it poor.
I wish the ISP could do something to improve the area coverage by installing another new CO. I wonder why they can't increase the speed? If it does the people close to the CO will get crazy speed?... I don't know. I lived near the border of the city and that the reason, I'm too far.
Thank you!
Kev
member for 9.6 years, 22 visits, last login: 9.2 years ago
lodged 9.6 years ago
Comments:
| Review by Superstar613 - Location: Ottawa
- Cost: $29 per month
- Install: about 5 days
Good "Cheap, nice pings, good upload"
Bad "Terrible Terrible costumer relations"
Overall "Cheap but sympaticos better"
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Update Dec 16th.
I am going to take the modem to a local ISP and see if there was a problem with it. I am also going to have Bell check my line quality.
I probably should have written one of these a long time ago, but I just haven't been able, actually mad enough, to write one. They just pushed me over the edge.
So I call them, their account/billing dept. or whatever, to inquire about cancelling my account because I'm switching to Bell due to the unlimited bandwidth, and they get totally pissed. I swear the guy thought I had some kind of vandetta against the company and was so rude I almost swore at him. The first thing was that because I am not my mother (i'm the son), whom the account is under, I cannot not switch or touch any characteristic of the account....Mmm seems to me they did not have a problem with me upgrading to the 3meg service, nor downgrading for that matter. I was the one who created the account, managed the account, and damnit should be able to terminate the account. Secondly, the thing that really pushed me over the edge was his ruse to ask me why I'm cancelling. The bottom line is, I don't need a damn reason. I could cancel for any reason I want to....and there's numerous my friends. So after I calmed down I hung up the phone right there and decided to send their headquarters a nice little email saying how nice and considerate I thought their CS was...not. Sorry I'm ranting but this from almost 2 years of frustration of getting screwed around even though they claim to be more understanding and caring then the large conglomerates. Arrgggh. For 2 years now I have been losing sync I swear very 2 mins, I'm not exagarating. Try playing Xbox live or even simply surfing the net when every 2 secs, bang, you're disconnect. And not re-connected unless you wait 5 mins or reboot the modem. This was my biggest issue by far...up until the incident today. Now people might speculate that ohh you don't your filters installed or your network settings configured properly or your modems faulty...Bullshoot!! I'm currently in Computer Science right now so I would think I would be able to handle something as easy as this. Honestly though, try playing an online game and right in the middle BOOM, lag city or even disconnect. I am thrown many a xbox controllers due to the damn sync loss. But no more my friends!! For I am off to Bell, where I can download/upload endlessly and talk to nice people on the phone and not have to reboot modems repeatedly! If someone would like to comment on this review or write their own I encourage you because I would enjoy hearing some feedback or some other stories on how good or bad this ISP really is. Thanks.
sorry I thought I'd add some extras
my speed: 1300/250 (not too good)
activity time: 5 days (about the norm)
my pings: 30-60 (decent)
termination time: a month (absolutely insane)
Tom
member for 10 years, 834 visits, last login: 6.8 years ago
lodged 9.8 years ago
Comments:
| Review by GirgleMirt - Location: Saint-Laurent,QC
- Cost: $35 per month (month by month)
- Install: about 7 days
- Bell Canada
Good "Great pings, reliability, tech support, etc.."
Bad "Not unlimited"
Overall "Great ISP. Highly recommended. Best ISP I've ever had!"
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Argh.. Thought I had reviewed before :P
Ok so basically, I've tried Bell Sympatico, AEI Internet, VIF and am presently with b2b2c. I'm in Montreal, Quebec.
Out of the 4 I've tried, b2b2c was clearly the fastest. Pings are the lowest I've seen, downloads and uploads are always working full speeds. For gamers, this ISP is absolutely fantastic. I used to be a big online player (still play from time to time), and the pings, stability I have surpass Sympatico & Videotron users, on almost every server, local, Canada, USA, dosen't matter, b2b2c is generally faster and when its not, its on par. VIF & AEI were in a different league below in this reguard.
The connection has be working flawlessly since day one. The only downpoint as mentionned in the previous review, are the download limits.. 34.95$ buys you 25 gigs combined (downloads and uploads). 30$ buys you 10 gigs... Which might be enough for those who don't download much... But 25 gigs is enough IMHO. You can't go crazy and upload/download like a maniac 24h/24h, but hey, 25 gigs is about 35 cd's... thats about 400+ cd's sent/received per year... Thats A LOT!
The problem with the unlimited ISP's I've tried is that you don't get the reliability and speed of b2b2c. Personnaly I was fed up with ISP problems, and b2b2c was the cure to my ailments
I've rated Mail,DNS,News 4 because I don't really use newsgroups and can't really comment on them: Can't really say that its the best... Mail and dns's are flawless though.
Basically, if you're looking for an awesome ISP which will offer the best connection and can live with 25gigs downloads/uploads per month, you can't go wrong with b2b2c.
25 gigs limits vs connection & ISP problems, time loss, headaches, etc.. I'd take the 25 gigs in a sec.
Oh, friendly service and good tech support, but you very rarely need to call them since the connection works flawlessly!
Highly recommended.
Tracing route to dslreports.com [209.123.109.175]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 10 ms 10 ms dsl2.b2b2c.ca [xxxxxxx]
3 9 ms 10 ms 10 ms gw.b2b2c.ca [66.158.128.1]
4 12 ms 11 ms 11 ms metrooptic-gw.peer1.net [216.187.90.137]
5 11 ms 11 ms 12 ms Gig1-0.mtl-core-a.peer1.net [216.187.90.5]
6 19 ms 19 ms 20 ms OC48POS0-0.nyc-gsr-b.peer1.net [216.187.123.234]
7 22 ms 23 ms 24 ms GIG4-0.nyc-gsr-a.peer1.net [216.187.123.241]
8 24 ms 26 ms 31 ms nyiix.ge-2-2-0.gbr1.nyc.nac.net [198.32.160.20]
9 26 ms 27 ms 36 ms 1187.at-0-1-0.gbr1.oct.nac.net [209.123.11.150]
10 25 ms 27 ms 26 ms 95.gi-1-1.msfc1.oct.nac.net [64.21.102.2]
11 28 ms 26 ms 26 ms www.dslreports.com [209.123.109.175]
>>
25 gigs = 5 dvd's so now thats dosn't seem quite that much  ) Starting to get a little tight!
member for 10.9 years, 749 visits, last login: 10 days ago
lodged 9.9 years ago
Comments:
| Review by IKARI - Location: Jonquiere,QC
- Cost: $30 per month
- Install: about 5 days
- Bell Canada
Good "First month free, no yearly contract and no activation fee"
Bad "10Gb cap but you can get 25Gb for 5$ more"
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It's my first month with them, maybe I will complete this review later..
member for 10.9 years, 1148 visits, last login: 110 days ago
lodged 10.3 years ago
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