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Review by kennybain  Posted: 6.2 years ago member for 6.4 years, 48 visits, last login: 3.7 years ago
Vivian,Caddo,LA
$24 per month
about 7 days
"Great uptime, fastest service in town"
"Need to have a better (quicker) way of reaching a customer support rep"
"For the price and speed, this can't be beat. The uptime has been excellent."
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services:
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I requested service and was suprised at the ease of installation. This is a small-town company, and installation is pretty basic with these guys. Nothing fancy. I was expecting something like a satellite installer coming out to hook me up. That is basically how it works.
It only took me a week to get hooked up. Some people in town have been waiting longer, but I understand from how it was explained to me that they have to start installing near their office and expand the coverage out from there. I asked for the cheapest plan, and they provide me with 500k down for $24.99/month. They told me it would only be 250k down, so I won't complain.
I've had one episode of downtime. When I called the office, I did get a message explaining why the service was down. The outage was for less than a day.
Taking everything into account, it is hard to beat the price and service these guys are delivering.
****NOTE - THIS REVIEW WAS PLACED FROM OUR OFFICE PC BY A CLIENT - NOT BY MYSELF - KENNY BAIN
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