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Review by JTRockville  Posted: 6.4 years ago member for 7.8 years, 2480 visits, last login: 18 days ago
Rockville,Montgomery,MD
$450 per month (12 month contract)
about 35 days
"Air Net Link works hard to please their customers."
"No frills (zero email, zero webspace), but price is right."
"Air Net Link Rocks!"
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money:
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I order T1 service from Air Net Link on April 15th, 2003. May 29th, after a bit of trouble getting the line wired properly, I was up and running. The speed was a little sluggish at first. Then, the next morning I noticed 10% packetloss at my first hop. I made one phone call, and within an hour or two it was fixed. About a week later, I began to drop every few minutes. Again, a single phone call resulted in a fix within 30 minutes. I'm pretty happy, but Air Net Link wasn't. They still see problems on the line and are conducting test.
I guess it can only get better!!!
Even with a few bumps along the way, I gave Air Net Link a 'smooth ride'. I don't expect perfection, but I DO expect my provider to take responsibility when there are glitches. Air Net Link hasn't dropped the ball once.
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