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Review by lgraphics 
member for 7.5 years, 1 visits, last login: 7.5 years ago
lodged 7.5 years ago
 Baton Rouge,East Baton Rouge,LA
 Contract price not specified.  "e-mail service much improved in last 3 months, Tech staff" "Customer Service -- POOR!" "Consider alternative ISP's."
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DSL line reliability overall: good
E-mail service much improved in last 3 months.
When problems occur however, customer service is poor. Calls to local service rep require that you leave a message and have never been returned. Regional service rep has returned calls, but you must leave numerous messages to receive a response.
To their credit, the technical staff responds quickly.
DSL line went down for 9 days while Xspedius and BellSouth repaired the problem...
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