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All reviews of Xspedius Communications


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Review by lgraphics See Profile
Posted: 5.2 years ago
member for 5.2 years, 1 visits, last login: 5.2 years ago


Baton Rouge,East Baton Rouge,LA
Contract price not specified.
"e-mail service much improved in last 3 months, Tech staff"
"Customer Service -- POOR!"
"Consider alternative ISP's."

    DSL line reliability overall: good

    E-mail service much improved in last 3 months.

    When problems occur however, customer service is poor. Calls to local service rep require that you leave a message and have never been returned. Regional service rep has returned calls, but you must leave numerous messages to receive a response.

    To their credit, the technical staff responds quickly.

    DSL line went down for 9 days while Xspedius and BellSouth repaired the problem...

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