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Xspedius Communications page on DSLReports
Six Month Rating Unavailable
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Review by lgraphics See Profile

  • Location: Baton Rouge,East Baton Rouge,LA
  • Cost Contract price not specified.
Good "e-mail service much improved in last 3 months, Tech staff"
Bad "Customer Service -- POOR!"
Overall "Consider alternative ISP's."

DSL line reliability overall: good

E-mail service much improved in last 3 months.

When problems occur however, customer service is poor. Calls to local service rep require that you leave a message and have never been returned. Regional service rep has returned calls, but you must leave numerous messages to receive a response.

To their credit, the technical staff responds quickly.

DSL line went down for 9 days while Xspedius and BellSouth repaired the problem...

member for 10.3 years, 1 visits, last login: 10.3 years ago
lodged 10.3 years ago