Review by lgraphics
Good "e-mail service much improved in last 3 months, Tech staff"
- Location: Baton Rouge,East Baton Rouge,LA
- Cost Contract price not specified.
Bad "Customer Service -- POOR!"
Overall "Consider alternative ISP's."
DSL line reliability overall: good
E-mail service much improved in last 3 months.
When problems occur however, customer service is poor. Calls to local service rep require that you leave a message and have never been returned. Regional service rep has returned calls, but you must leave numerous messages to receive a response.
To their credit, the technical staff responds quickly.
DSL line went down for 9 days while Xspedius and BellSouth repaired the problem...
member for 10.3 years, 1 visits, last login: 10.3 years ago
lodged 10.3 years ago