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Review by bmn 
Posted: 6.1 years ago
member for 8.6 years, 2720 visits, last login: 1.1 years ago
 hiatus
 $9 per month (month by month)
 about 1 days
 "Cheap, UNIX/Linux based with MySQL"
 "Server loads often peaked high, security restrictions interfered with site & database administration, support was ill mannered"
 "They were good as Aletia, but once JaguarPC took over, things went down hill..."
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Setup experience:
Connection Reliability:
Tech Support:
Services:
Value for money:
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I started out with this company when Aletia was a company unto itself. I purchased their 200MB "Super Deal" when I first signed on, which consisted of:
200MB of storage space
15GB of transfer
Dedicated IP address
Unlimited POP emails
MySQL
PHP 4.x
Telnet/SSH access
FTP
In the beginning, there were few problems. Servers routinely stayed online for weeks on end without so much as a hint of problems. The technical support was very courteous. This quickly changed once Aletia was taken over by JaguarPC.
Almost immediately a performance degradation was seen in the speed of the site, which could directly be attributed to their use of Yipes (www.yipes.com). It was also very common for them to have problems with constant DoS attacks and spam blacklisting As well, the servers would often only run for a few days before errant scripts or poorly constructed database queries would push load averages through the roof, sometimes spiking at 10.0+ for several hours or days at a time. It was almost as though they stopped monitoring the load averages on the servers. And its usually possible to see which process is causing the problem so you can email the exact PID, but JaguarPC started disabling key commands on the server whch prevented users from doing so. As well, their security precautions made it impossible to do any type of MySQL database work via the command line because they set the permissions on the MySQL socket all wrong. It wouldn't have been so bad since PHPMyAdmin is provided, but when PHPMyAdmin fails because of the way the server is set up, its very difficult to perform any type of maintenance on your databases.
One good thing though is that a month or two before I left with all but one of my sites, they raised the disk quotas for everyone by 100MB and I received a refund for a month when the server was down more often than not.
After a nearly a year with them, I've been forced to move all of my domains and sites from their servers to a new provider located at NAC in New York.
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