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Review by rickiac 
UPDATED: 1.2 years ago
member for 6.4 years, 290 visits, last login: 15 days ago
 Jackson,Ocean,NJ
 $45 per month
 about 7 days
 "Good Speed"
 "Cust Service"
 "Happy, as long as I do not have to call them."
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Speed is good, I am happy they are upping the speed at no charge. Also happy that they recognize that some people want to run a server of some kind (OOL Boost).
As for cust service, - They have no clue, If they can not read it from a script, their stumped. everyone you talk to tells you something different.
Overall I am happy, as long as I do not have to call them for anything.
Ok, So I have been informed they don't use scripts. Guess I gave more credit then necessary. They only save the call notes for the positive call, 4x's they did not save the negative ones. 3x's they did not place a note on the tech job site to bring the correct equipment. Tech's are good to great, tech support sorry to say still no clue.
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 Review by Grundin
UPDATED: 1.4 years ago
member for 7.8 years, 924 visits, last login: 5 days ago
West Babylon,Suffolk,NY
$190 per month
about 2 days
"Run over existing wiring fastest thing available, in my area"
"High cost, Weak Tech Support"
"Get it, unless Verizon FIOS is at your door"
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I am not a big fan of Cablevision at all, but after being a customer for about 8 years, I think that they offered the best product at the time, and if you don't have a high speed internet connection, this might be the one for you.
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 Review by limegrass69
UPDATED: 1.5 years ago
member for 1.5 years, 451 visits, last login: a few hours ago
Purchase,Westchester,NY
$2700 per month (12 month contract)
about 60 days
"Easy, painless install"
"A bit pricey for a smaller business"
"Get it"
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We were using CLEC T-1 (Sprint) for data, and CLEC PRI (Paetec) for voice. Never really had any issues with the data side, but had several local loop (Verizon) outages on the voice PRI. Also ran into an issue with the CLEC where they did not properly allocate our phone numbers to us, and we ran into some inbound call routing issues. Our choices were limited due to our landlord. We wanted a single carrier who could accept full responsibility for our voice and data service, and provided a SLA.
After some pressure, the landlord finally caved and allowed Lightpath to wire the building. We chose the 10Mbps/50,000 minute data/voice bundle. They installed a fiber terminal in the basement and ran 4 Ethernet cables from the basement to our office. We use one each for voice and data, and there are two spares.
Lightpath provided a managed Cisco 1850 router for the data side, while the Ethernet cable plugged into the PRI card in our telephone switch.
The install process took longer than expected due to some construction issues with the fiber loop (Cablevision and the landlord had some "issues" to iron out).
We have been with Lightpath for over a year now. The service has been solid, we consistently get the contracted speeds, there is little latency, and we get good pings. Our voice circuit has never dropped to our copper POTS backups. I'd highly recommend them. An added bonus for us was that Cablevision pulled their cable plant in along with the fiber, and we were able to provide video to our employees.
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 Review by Fershlugg
Posted: 1.5 years ago
member for 9.1 years, 1504 visits, last login: 1 days ago
Torrington,Litchfield,CT
Contract price not specified.
"fast"
"none"
"my node is just fine thanks... nobody move here and fuck it up for me"
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no bundled bullshit... I use sat for tv and shitty att for phone.
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 Review by lew_b
UPDATED: 1.6 years ago
member for 6.5 years, 1089 visits, last login: a few hours ago
Poughkeepsie,Dutchess,NY
$94 per month
about 5 days
"No Contract, Office nearby."
"Guide needs update, Triple Play push"
"TV is fine, DVR works. Biding my time 'till FIOS turns on TV"
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Decided to hook the cable TV back up due to the fact that I'm waiting for FIOS TV to go hot in my area and didn't want a 2 year contract with D* TV (my previous TV source).
Got 'deal' on the Gold package and DVR due to the fact that I'm coming back from satellite. $94/month for the Gold, with 1 HD DVR and a second receiver.
Set up install for Fri bet 8/11 AM. Got confirm auto call the day before. Installer called ahead around 9:30 to say he was on the way. He arrived around 10 AM, not Cablevision but a contractor. He re-connected my service and installed the DVR and 2nd receiver.
As I was already 'cabled up' all he had to do was re-connect at the pole, install new ends on all the cables he could see (didn't touch the splitter in the attic) and enable the boxes. He was done in around an hour.
Details:
- I just wanted TV, rep on phone KEPT PUSHING triple play.
- New 'grounding block' just hanging in air, not attached to house (cinder block). Ground from incoming line snipped, but ground to outside spigot was re-attached. Guess I don't need to worry about ground loops 
- The on screen guide looks like it could use an update, the guide from D* TV was much better
- When tech was installing the SD box I ordered for the bedroom, I realized it didn't have enough ins and outs to feed the TV and the DVR. Went to the local office and traded it in for a HD box in about 10 mins.
I guess the best part for me is the lack of a contract, but to be honest the 'install experience' was pretty painless.
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Review by jdkdomain
Posted: 1.6 years ago
member for 7.3 years, 12 visits, last login: 363 days ago
Iselin,Middlesex,NJ
$49 per month (12 month contract)
about 10 days
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Good service. good reliability.
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Review by slip_it2u
UPDATED: 1.7 years ago
member for 1.7 years, 3 visits, last login: 1.7 years ago
united state
Contract price not specified.
"Customer Service and fast installation"
"14 Gig/month Download limit"
"Great but not if you download movies or games so......"
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Acceptable use policy is unacceptable
The following is an email i recently sent to Galaxy Cablevision
»www.galaxycable.com/ISP/legal.htm
Subject: Acceptable use policy
23. User usage should not exceed more than 14 gigabytes combined of uploading/downloading of information per month. If user does exceed this allotted usage they may be subject to additional charges and/or possible termination for cause.
I spend $100 a month for your serves. I have been a costumer (off and on; i move alot) for some time. I also recommend you services to everyone. Mainly because i haven't found costumer serves that surpasses that of InerTech. I have never been harassed before and this "fair use limit" is unacceptable for my needs and the amount you are charging.
Your competitor, Windstream (»www.windstream.com/support/default.aspx), dose not restrict bandwidth nor dose my connection through Alltel Wireless(»www.alltel.com, 1-800-255-8351). Both services are available in Shickley NE and run about $89 (NOTE: both include phone services the actual Data plan part is unlimited and much cheaper)
I would like information on your solution to this issue. I have been advised to enroll in a business plan. If this is offered at reasonable or comparable price i will consider that option. If not addressed, my business will be taken else where along the my advising my local customers (i own a small and trusted PC repair/advice Company) to use your service.
Jacob (coder, programmer, gamer)
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Review by erwins
Posted: 1.9 years ago
member for 8.5 years, 421 visits, last login: 9 days ago
Hopewell Junction,Dutchess,NY
$49 per month
about 3 days
"15 Mb/s service"
"None (yet)"
"Fastest service around!"
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Just moved up to Hopewell Junction from NYC on 12/04/07. TWC only offered 7Mb/s service (for residence use). OOL offers twice the speed for the same price. And it has never dropped out. Always there when I need it and I couldn't always say that about TWC!
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Review by spader89
UPDATED: 1.9 years ago
member for 6.6 years, 94 visits, last login: 165 days ago
New Berlin,Union,PA
$32 per month (month by month)
about 14 days
"Reliable, High Speed in a rural area."
"Installers seem to be more TV knowledgable than Internet"
"Great service that tends to get a bad rap. Note that it is SE Cablevision, seperate from SE Cable."
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This is the only cable option in our area, however high priced and low speed dsl is also available. We live in a small town (no traffic light, and one stop sign on the main road small) so I'm actually highly impressed with the service I get. We were one of the first houses in the neighborhood to be hooked up when it was first available in-town. Back then our option "Silver" was only 600/100. Since then we've had two speed increases (to 1m/256 at no additional cost, and now 3m/386 for only $3 more a month). There are higher speed tiers going all the way up to 10m/1m that was recently added. Service is fair, when the first installer split an already present cable line that ended up seriously messing with our connection's reliability another installer came out and brought us a new line from the box at no cost. As I mentioned in the bottom line this is Service Electric Cablevision, which is a separate division from many of the other Service Electrics. If you are considering Prolog High Speed through Service Electric Cablevision I would highly recommend it. The prices are more than fair (however the "Bronze" package would be rather slow for anything more than simple surfing) and keep in mind my installation ratings are from years ago, and I haven't had to use Tech Support in quite awhile, either.
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Review by cwatters
UPDATED: 2 years ago
member for 7.6 years, 95 visits, last login: 17 days ago
Sayville,Suffolk,NY
Contract price not specified.
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i have an HDMI to HDMI connection from the current Cablevision SA DVR to my Samsung DLP. Paying a ridiculous amount of money for the couple of free hours a week I get to watch TV. Set top box keeps snapping off and then requires a reboot (killing time right now with this review waiting for the box to reboot for the third time this afternoon). Talked to tech support any number of times over the last year and they gave me, what I now know to be, BS answers. They even had me travel to one of their drop off centers to exchange boxes. Seems they know that the problem is with the box, the HDMI to HDMI and HDCP compliance bug which sounds like a software glitch they can't fix. My DISH PVR never had a problem like this. Hope I don't have this problem with FIOS. Bye bye CV!
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Cablevision
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