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Review by uria702 
Posted: 111 days ago
member for 129 days, 23 visits, last login: 5 days ago
 Brooklyn,Kings,NY
 Business customer
 $109 per month
 about 4 days
 "Fastest internet available for a great price (109.99 for 5 static ip 101/15) Optimum Wifi Included and 5 static IPs."
 "Cablevision's own static ip router is not gigabit and therefore static IP customers will max out at about 65-70 mbps."
 "Businesses thinking about upgrading, my advice is to wait until cablevision updates their hardware."
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I ordered this for my home business on Mon and I went live on Thursday. I ordered the Ultra to upgrade from the boost. I wanted the static ip service so I had to switch my account to a business account and cancel the old one (a bit of a hassle but necessary to get the static IP addresses.
When the modem is plugged directly into a computer, I receive about 95mbps down and a bit over 15 up on average. All ports are open, including 80 and 25 (set as closed by default, but you can change them to open anytime you'd like via optimum.net login) There is congestion on my node so certain times of the day sees a slow down. I am the first Ultra subscriber on my street.
My only complaint thus far is the static ip router which is provided is only 10/100. Why is cablevision advertising 101 mbps with hardware incapable of supporting it. The downside is it CAN NOT be bypassed, therefore, my speeds are closer to 60-60 mbps on average. 1/3 of my speed is there but I can not obtain it. Dynamic IP customers do not have this issue. The rest of my network is gigabit and wireless N so it is a damn shame that I can not get those speeds yet. I guess that's the price early adopters pay to have this new technology. Cablevision has promised that there is a new router being tested and that it will be deployed soon as a replacement. The router supplied was a Cisco 800 series and is absolutely enormous. Seriously Cablevision?
There is a hefty $345 installation fee on this service but for any business being run from home, this is a great deal. I hope I will be able to update the review with news of a new router and better speeds.
If you are interested in the service my advice would be to stick to boost for a bit longer if you need static IP. By the time new routers are deployed and tested we should most likely see the $345 "activation charge" maybe lowered. I actually have piece of mind knowing the $345 fee is going to keep people from signing up and congesting the node. lowering my speeds.
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Review by pmw52
Posted: 353 days ago
member for 8.1 years, 98 visits, last login: 7 days ago
Fairfield,Fairfield,CT
$49 per month
"Fast, not much downtime"
"Sometimes long time to reach tech support"
"I like it"
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On regular speed. Had trouble and they gave me a new modem at no cost even though I owned the old modem. Had service for about 10 years.
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Review by Dyerseve3160
Posted: 1.1 years ago
member for 1.1 years, 34 visits, last login: 50 days ago
undisclosed location
$45 per month
about 1 days
"Good speeds, reliable"
"Capped me once for using too much bandwith which wasn't true, but took it off."
"All around good results."
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I've had Optimum for over six years now and only had one issue since getting it, which was quickly resolved. Overall great performance and is always reliable.
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Review by rickiac
UPDATED: 1.2 years ago
member for 6.4 years, 290 visits, last login: 5 days ago
Jackson,Ocean,NJ
$45 per month
about 7 days
"Good Speed"
"Cust Service"
"Happy, as long as I do not have to call them."
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Speed is good, I am happy they are upping the speed at no charge. Also happy that they recognize that some people want to run a server of some kind (OOL Boost).
As for cust service, - They have no clue, If they can not read it from a script, their stumped. everyone you talk to tells you something different.
Overall I am happy, as long as I do not have to call them for anything.
Ok, So I have been informed they don't use scripts. Guess I gave more credit then necessary. They only save the call notes for the positive call, 4x's they did not save the negative ones. 3x's they did not place a note on the tech job site to bring the correct equipment. Tech's are good to great, tech support sorry to say still no clue.
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 Review by lew_b
UPDATED: 1.6 years ago
member for 6.5 years, 1078 visits, last login: a few hours ago
Poughkeepsie,Dutchess,NY
$94 per month
about 5 days
"No Contract, Office nearby."
"Guide needs update, Triple Play push"
"TV is fine, DVR works. Biding my time 'till FIOS turns on TV"
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Decided to hook the cable TV back up due to the fact that I'm waiting for FIOS TV to go hot in my area and didn't want a 2 year contract with D* TV (my previous TV source).
Got 'deal' on the Gold package and DVR due to the fact that I'm coming back from satellite. $94/month for the Gold, with 1 HD DVR and a second receiver.
Set up install for Fri bet 8/11 AM. Got confirm auto call the day before. Installer called ahead around 9:30 to say he was on the way. He arrived around 10 AM, not Cablevision but a contractor. He re-connected my service and installed the DVR and 2nd receiver.
As I was already 'cabled up' all he had to do was re-connect at the pole, install new ends on all the cables he could see (didn't touch the splitter in the attic) and enable the boxes. He was done in around an hour.
Details:
- I just wanted TV, rep on phone KEPT PUSHING triple play.
- New 'grounding block' just hanging in air, not attached to house (cinder block). Ground from incoming line snipped, but ground to outside spigot was re-attached. Guess I don't need to worry about ground loops 
- The on screen guide looks like it could use an update, the guide from D* TV was much better
- When tech was installing the SD box I ordered for the bedroom, I realized it didn't have enough ins and outs to feed the TV and the DVR. Went to the local office and traded it in for a HD box in about 10 mins.
I guess the best part for me is the lack of a contract, but to be honest the 'install experience' was pretty painless.
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Review by jdkdomain
Posted: 1.6 years ago
member for 7.3 years, 12 visits, last login: 353 days ago
Iselin,Middlesex,NJ
$49 per month (12 month contract)
about 10 days
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Good service. good reliability.
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Review by erwins
Posted: 1.9 years ago
member for 8.5 years, 420 visits, last login: 34 days ago
Hopewell Junction,Dutchess,NY
$49 per month
about 3 days
"15 Mb/s service"
"None (yet)"
"Fastest service around!"
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Just moved up to Hopewell Junction from NYC on 12/04/07. TWC only offered 7Mb/s service (for residence use). OOL offers twice the speed for the same price. And it has never dropped out. Always there when I need it and I couldn't always say that about TWC!
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Review by spader89
UPDATED: 1.9 years ago
member for 6.6 years, 94 visits, last login: 155 days ago
New Berlin,Union,PA
$32 per month (month by month)
about 14 days
"Reliable, High Speed in a rural area."
"Installers seem to be more TV knowledgable than Internet"
"Great service that tends to get a bad rap. Note that it is SE Cablevision, seperate from SE Cable."
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This is the only cable option in our area, however high priced and low speed dsl is also available. We live in a small town (no traffic light, and one stop sign on the main road small) so I'm actually highly impressed with the service I get. We were one of the first houses in the neighborhood to be hooked up when it was first available in-town. Back then our option "Silver" was only 600/100. Since then we've had two speed increases (to 1m/256 at no additional cost, and now 3m/386 for only $3 more a month). There are higher speed tiers going all the way up to 10m/1m that was recently added. Service is fair, when the first installer split an already present cable line that ended up seriously messing with our connection's reliability another installer came out and brought us a new line from the box at no cost. As I mentioned in the bottom line this is Service Electric Cablevision, which is a separate division from many of the other Service Electrics. If you are considering Prolog High Speed through Service Electric Cablevision I would highly recommend it. The prices are more than fair (however the "Bronze" package would be rather slow for anything more than simple surfing) and keep in mind my installation ratings are from years ago, and I haven't had to use Tech Support in quite awhile, either.
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 Review by obeythelaw
Posted: 2.2 years ago
member for 6.6 years, 3202 visits, last login: a few hours ago
Bayonne,Hudson,NJ
$120 per month
about 7 days
"iO Digital. A lot of HD channels. Triple play package equals large savings"
"The cable boxes aren't that great"
"The iO triple play is a great package"
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I recently made the switch to the iO triple play package which includes discounts for digital cable, high speed internet and voice over IP. For me, I'll be saving quite a bit over the year from Directv. For me, the picture quality is better than I had with Directv with more High Definition channels and more international channel selections. Overall, i'm pleased with the triple play package.
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Review by njvictor
UPDATED: 2.2 years ago
member for 2.2 years, 8 visits, last login: 170 days ago
Brick,Ocean,NJ
$124 per month (12 month contract)
about 4 days
" great customer service"
" nothing worth writing about"
" io family video, on line service and phone,"
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I had all three services installed almost 2yrs, and now 40 Hi-Def channels included... when I sat back and thought about it, I have io Fam, with over 180 channels, I look forward to my News 12,, I can order movies as I need, I even get some for free,,, along with my high Speed internet,, which has been working quite well,, with an added firewall protection,, built in,, and the phone, with 40 calling features including free 411,,,,, plus 1 box, my bill has been the same since, even after my promotion had ended,,, I don't understand what people are complaining about, I get the same bill each month, unless I add something or remove it,, they call it partial month billing, ok, so what's so hard about that too understand..?? your paying for services that you have used at the time, and.....??? they have customer service open 7days a week 24hours a day..? where can you go for that..? allways someone to talk to..?
I have other friends who jumped over to FIOS,, one mishap, they don't disclose is the taxes and surcharges on everything, the video,the internet and the phone,,, they tax you on all 3 services,, oh, and get this,, the Box, they mount on the house,, needs electric to run,, it goes in to your electric,, and you have to pay taxes and surcharges on that to...? so over all wheres the savings there,, verizons customerservices is allways on hold, never there after 6pm,, differn't stories each time..? when I ask about my bill ..? after this mess, they switched back to Cablevision,, other who live in Comcast , went back to them as well.. with those 2 companies, at least you know what your getting for your money.. both cable companies only charge taxes on their equiptment and video,,, why would anyone switch ...?? stay with what you have and work it out,, who wants to sit around all day to have the phone company all day for an install.. ?
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Cablevision
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