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I was not impressed with the FUD that the sales staff is told to say when talking with prospective clients. I know how the technology works, I work in the network field. I almost decided to stay with the higher priced cable based on the sales pitch. If the price difference was not so large I would have. Product ordered was Standard Package DSL for a price with discounts of $26.95/mnt. After the 12 months unless you renew your contract I think it goes up to ~$45/mnt and a mnt-to-mnt contract. DSL package showed up timely, easy to setup and install. PPPoe is on the router as I got the newer 5100B speedstream router. Using a linux firewall with the real routable IP address to provide NAT and split the connect to a few different machines. One call to Tech support proved painless and quick. As well as the information in the forums here on BBR. Overall not as fast as cable, but fast enough for me. I do notice that when my IP changes I get dropped for 1-2 minutes, which is rather annoying. I had one outage of cable in a year but many smaller ones with the DSL service. I am not a heavy user as I do not tend to use the service to do much other then check e-mail a few webpages and RT into work. Price was the driving factor in my decision. member for 22.6 years, 2770 visits, last login: a few hours ago updated 1.3 years ago
Have the option of cable and DSL. Tried out cable and the connection was nice (4MB at that time). Unfortunately cable price is, uh, non-competitive here in SE CT (2x DSL now, when I first signed up for DSL, cable was nearly 5x the price - $12.99 vs 60). Cable co doesn't seem to recognize that it needs a lower tier and competitive pricing to DSL, or at least rationale bundle pricing, in order to get/keep customers, so I get TV from them and phone/HSD from AT&T. Now if AT&T would dump yahoo and their crappy service, servers and support, and go back to the legacy SNET/SBC business approach, I'd be happy as a pig in *hi*. I still use the legacy SMTP servers because the yahoo SMTP don't work right, but who knows how long that will last... --UPDATE January 2014-- After a few years of using ATT/Yahoo, I've come to appreciate some of it's good points vs the competition. In general I've had good luck with uptime, so there's that. But more importantly, this service allows me to create a number of "outgoing" email addresses, each with my personal domains, so that I can respond to messages from any of these addresses (4 different domains). For example,when I use gmail apps, if I try to do the same (send from a customized outgoing address), some email program will render the from address as "email@gmail.com on behalf of custom.address@mydomain.com" which is clearly unprofessional (if business related) or confusing (in any event). I haven't been able to find a way around this, short of logging into 10 different gmail app accounts. The other nice thing about ATT/Yahoo service is that, when I moved and terminated my ATT DSL service, the account converted to a free yahoo account and maintained all of my outgoing addresses. I'm hoping with the sale of ATT to Frontier that this doesn't change, but at least for the last year Yahoo has continued to provide solid, free service. That makes me feel a bit more charitable to ATT/Yahoo. member for 21.6 years, 3498 visits, last login: a few hours ago updated 10.1 years ago
No longer with AT&T since I have moved and have another provider. But for the time I was with them I had know problems. I hope this helps. member for 22.7 years, 3924 visits, last login: 7 days ago updated 10.1 years ago
Considered many options. Looking for best deal. Got 768/384 from AT&T/Yahoo a few years ago with the $10/month with free modem special from AT&T for new subscribers. Still paying the same, month to month, no contract period. Modem is a SpeedStream 4100b. Since I am over the AT&T allowable distance from the CO (by about 130 ft.) they, at first, would not give me service. After about a month of phone calls to what seemed like 15 levels of escellation, I finally found someone who put in a "waiver" for me. Modem delivered in two days. Service was available a day later. Speed is fine for my purposes (email, moderate web browsing, occasional unattended large downloads). Reliability has been good. No down time noticed yet, but I'm not a heavy user. 4/21/10 UPDATE - Rate went up to $15.00/month, still month to month. Guess the wedding is over. (Still no contract.) 10/12/10 UPDATE - Rate still at $15/mo. New subs pay the same for 3Meg service. Guess I have to contact customer retention. Wish me luck! 12/31/13 UPDATE - OK, it's been a while... Got new modem (Motorola 3360) about a year ago (9/2012). Old Speedstream died :-( . Also went to 1.5/384 tier. $21/month after talking to retention. Speed varies between .7 - 1.2 meg. Modem restart often helps to get it back to around 1.2, sometimes necessary to do it daily. member for 16.5 years, 4334 visits, last login: a few hours ago updated 10.2 years ago
What other options did you consider for broadband? Verizon FiOS; unfortunately it's not available in our area. What SPEED/package did you order, at what monthly price? Max Internet (U-verse 12Mbps Down and 1Mbps Up) for $40 a month. How was the order & install process? Easy. What brand/model was the supplied equipment? NVG510. What good or bad experiences most struck you? The connection becomes unreliable (constant disconnections) which happens once every single year Pros -Download and upload speed is excellent Cons -Latency is decent though it's much higher (about +10ms more than ADSL) due to the change of data path but definitely much better than cable that's being offered in my area. member for 18.1 years, 462 visits, last login: 9.4 years ago updated 10.6 years ago
I had the $24.99 internet but it was so slow they felt ashamed charging me that amount. I'm now at $14.99/month after they said they can't increase my speed. I can't stream Youtube... on 144K. It constantly disconnects. Give it 5 minutes and it will be come back though. But why would I even want it back? The speed test speaks for itself: »www.speedtest.net/result ··· 7632.png member for 10.7 years, driveby review (so far) updated 10.7 years ago
with U-Verse in my area ATT SUCKS! Refuse to negociate plan cost, or speed change. No changes of any kind PERIOD! Cost for speed received is ok but not fantastic. Cost could be more refelective of speed, and not that U-Verse is in total control. Can't speed up or slow down. No negociating pricing or anything else with them. I was told take it or leave. Not much has changed since I wrote above. Still think they own everything, and give you NO CHOICE! Bumped up the price and gave me slight speed increase. IF they go up again they will loose my business. ATT ain't ALL THAT AND A BAG OF CHIPS. They aren't even the INK on the Manually placed PRICE TAG. Wish I could afford Cable, would be gone in a New York Second!!!! member for 22.9 years, 999 visits, last login: 8.9 years ago updated 10.8 years ago
Had issues with the loop outside of the home, I was told I am almost 17,000 feet from the CO ! I feel that if you are on a marginal line or a far distance from the CO, you should not be locked in a contract if you don't know beforehand that you are that far away and might have problems. They should let you have some time to decided whether or not you still want the service. Service cannot hold up 1500 down/384 up so I downgraded to the lowest speed without crc errors, which is 784 down/384up.. At $15.00 or so, I can live with that, rather than the $20-25 or so I was paying.... Moved out of Rockford, moved to the Joliet/Plainfield area, got Comcast on a triple play, speeds are sometimes 15 down and 10 up (depending on the time, etc... ) Update: Still not with ATT as of July 2012. Update: Still not with ATT as of Feb 2013. member for 19.9 years, 5716 visits, last login: a few hours ago updated 11.1 years ago
I've been with Pacific Bell, which became SBC, which merged their services to Yahoo (email), and AT&T took back PacBell/SBC.My service is absolutely crap. Pings are amongst the slowest I've ever had (I've had DSL connections for my work for almost 17 years). I'm fed up with AT&T; service is non-existant; connections drop daily, etc.=0A=A0=0AIf I were to switch to Comcast (I only want internet, no cable and no phone), the introductory rate is = ok, but after the introductory period (3 or 6 mos), the price goes up to $60 for their slowest basic connection. Not ok. I've got no other choices. WANT VERIZON FIOS TO COME TO CALIFORNIA'S CENTRAL VALLEY! (review was emailed from domain sbcglobal.net) lodged 11.1 years ago
Still with AT&T DSL since first post here. Rock solid reliability, and pricing that has fallen over the years. The Comcast vs. SBC (now AT&T) rivalry has been good for the consumer. The early days brought some frightening telephone exchanges from SNET, as it seemed the sales reps couldn't get on the same page. Our local forum here reported a wide variety of price offerings. Some got great deals and re-upped for new customer pricing incentives, and others got the high prices. Price tiers seemed to depend upon who answered the phone at SBC and was willing to click the right check box on the order screen? Weird. Haven't had to call in for a while. Hopefully it's better now. ````````````````````````````````````` Spring of 2009 -- Still with AT&T DSL. It's still very reliable. No complaints. ``````````````````````````````````````` Spring of 2011. Dropping our AT&T land line and DSL. Going to try Comcast cable internet and rely upon our cell phones. Me - Pageplus cellular with it's hard to believe 2 am wake up texts to tell me my credit card doesn't work, followed by a 2:15 am text wake up call to tell me it did work on auto replenish. I'm off to Boost when the current pageplus expires. Pageplus attitude - what's wrong with a 2 am wake up text? My wife - already a Boost customer. A little OT - dropped Boost like a hot 'tater less than a month after starting. The Boost coverage is dismal around here. Only Sprint towers, without the usual and customary Verizon towers service normal Sprint service offers. Back to page Plus and happy with them. A phone call to the right person shut off the 2 am page Plus re-up texts. Too bad that took 3 or 4 Page Plus reps to figure out for me. The first 3 thought the wee hour texts were unstoppable. member for 22.6 years, 5865 visits, last login: 5.1 years ago updated 11.3 years ago
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