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All reviews of AT&T Yahoo


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Reviews:
read 1098 reviews (723 positive) (154 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
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Services:
Value for money:


$52 per month avg ($24 to $228)

Speed test results 3 year trend

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Review by Crysin See Profile
UPDATED: 110 days ago
member for 124 days, 194 visits, last login: a few hours ago


Wauconda,Lake,IL
$30 per month
AT&T
"Extremely reliable, Consistant speed, Speedstream odem still going strong after 4+ years"
"None really"
"Good, but it's an old service, we got it back when it was still SBC Yahoo."

    Back when we got this i was the one to talk my parents into getting DSL, i was 14, so i really didn't know about all the types of services offered around us, i believe Comcast had their Broadband Internet available but not positive. My parents aren't the most tech savvy, so they went with the Pro, which offers up to 3Mbps down and 512Kbps up. I remember the order going smoothly we got the Self Install Kit, hooked it up and within like 10 minutes had DSL internet, which coming from a 56k Netscape service was like god speed. But overall it's been very good service, have enjoyed it, and the transition from going from SBC to AT&T wasn't even noticeable.

    Followup comments:
    Forums » comments on review of AT&T Yahoo

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Review by deep_daddyo See Profile
UPDATED: 111 days ago
member for 4.5 years, 1863 visits, last login: 25 days ago


Battle Creek,Calhoun,MI
$25 per month
about 5 days
AT&T
"Speed adequate, only occasional hiccoughs"
"Off shore support!!"
"On balance a good deal"

    The choice was between cable broadband, a more expensive bare dsl service or AT&T. It was a no-brainer. Very few complaints and very adequate service consistency.

    UPDATE 1/2008:

    Connection remains stable, so rare need for support (I hope that continues!)

    While faster speed would be nice, the Pro package continues to be adequate for most needs.

    Everything continues satisfactorily in mid 2009.

    Followup comments:
    Forums » comments on review of AT&T Yahoo

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Review by powerspec88 See Profile
UPDATED: 118 days ago
member for 2.7 years, 1289 visits, last login: a few hours ago


Raymore,Cass,MO
$35 per month
about 5 days
"Cheap and fast"
"Goes down about once a month"
"Alot cheaper than the other isp in my town."
Pre Sales information:
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(ratings above consensus)

    My Other Reviews·Sprint Mobile Broa..
    Update: 8-1-09
    Still going strong, few months ago, had a few routing problems but David in the Direct forum got it all worked out. Still no U-Verse here (but it is here in town just not where i live) Still have the 4100 modem that i hope never dies. If U-Verse is not here by the time Comcast gets D3 upgraded here, i'll be moving off DSL and to cable.

    Update: 9-5-07
    Just a little update, i have had no down time in the past few months and speeds are still the same! I even got a few of my friends to move to ATT DSL from comcast b/c of how stable my speeds are and the ping times ( on avg, i get 30-40ms lower ping times than comcast) No news on U-Verse in my area yet, but i can always hope.

    Update: 6-15-07
    I just got upgraded to there Elite plan, upgrade happen at around 6:30am. Speed test has been around 5100/640. Very happy about the speeds.

    I ordered 3/512 and got my dsl modem in the mail about a week later. I got the SpeedStream 4100 DSL modem with the install cd. Pluged it in and ran thro the cd to set up my dsl account. After all that i was up and running. Did a speed test and got 2.6/410 (me being stupid back in the day, i know the speeds are right now) and thought it might b/c i just got it, but now about 6months later im still getting 2.6/410 even tho in the modem it says im connected at 3008/512.

    DSL goes out for about an hour once a month but nothing to big. I pay 19.99 for 12months then it will go back up to 24.99. Over all im very happy with it, im just hoping some time down the line i can get my max speeds and be able to upgrade to there 6/768 plan.

    Followup comments:
    Forums » comments on review of AT&T Yahoo

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Review by ameritech See Profile
UPDATED: 121 days ago
member for 1.1 years, 82 visits, last login: 8 days ago


Winnetka,Cook,IL
$30 per month (12 month contract)
about 3 days
Ameritech
"Speed more consistent than cable."
"SBC 2WIRE takes 4 minutes from power-on to ready."
"Okay value for money, but there is better out there."
Pre Sales information:
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(ratings match consensus)

    I have the 1024/512 package, however the clocked speed is more in the 512/512 range. Order/install was easy, was placed via 1.888.SBC.DSL5. The included equipment was originally a silver Motorola 2100 DSL modem. Then, I later upgraded to the 2WIRE 2701HG-B, which still has the old SBC logo in the corner. All around good, but if you can afford Comcast, WideOpenWest, or RCN, go with them.

    Followup comments:
    Forums » comments on review of AT&T Yahoo






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Review by noadplz See Profile
UPDATED: 123 days ago
member for 5.6 years, 1270 visits, last login: a few hours ago


Ann Arbor,Washtenaw,MI
$14 per month (12 month contract)
about 8 days
"Connected before the day promised. Stable connection."
"None that i can think of."
"Fully worth what i paid for."
Pre Sales information:
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(ratings match consensus)

    I order SBC Yahoo Express DSL (1500/256) in the first week of April-04.Got the speedstram 5100b modem free. They promised it would be up by 15th april. I was able to connect by 10th april (thanks to the well writen guides here). Connection has always been stable. I get 1200+/220+ regularly. Also, i like the fact that we get free SBC Yahoo dial-up.

    Earlier i had Comcast (3000/256) for $43. Used to get 2000/200.

    Update:11/1/04 - Got 384 Up . Current speeds 1200+/310+

    Update:3/29/06 - Got re-rated @ $14.99. (from $19.99) I am quite happy with the service. Get 1150/310 most of the times.

    Update:5/8/07 - The contract was over in March. Th new price was $25 instead of $20 that it should have been. contacting ATT resolved it.

    Update 7/27/09- Still going well!! surprising

    Followup comments:
    Forums » comments on review of AT&T Yahoo

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Review by bulldogg58 See Profile
Posted: 124 days ago
member for 3.2 years, 41 visits, last login: 10 days ago


Shelton,Fairfield,CT
$60 per month
AT&T
"OK"
"OK"
"OK"

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Review by KrK See Profile
UPDATED: 128 days ago
member for 9.8 years, 2919 visits, last login: a few hours ago


Tulsa,Tulsa,OK
$45 per month
AT&T
"Seems solid, sync always up so far. Pings decent."
"Speed varies a bit. Penalty pricing, no promo offers if you don't get POTS.(Higher rate, no cash back for switching, etc)"
"It's DSL, and it works. Great support here on BBR. IMHO it's expensive for speeds you get."
Pre Sales information:
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Connection reliability:
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Value for money:
(ratings match consensus)

    I'm back on AT&T DSL after a couple years with Cox. I am now using a "Dry-loop" DSL product only, no POTS. This causes no end of fits with AT&T's website.

    The process was easy, I tried to use the website to sign up but had to call due to the sans POTS part of the deal.

    It was automatic, they shipped me the modem, and they turned on the service.

    Support here on BBR is excellent via AT&T Direct.

    Something that was annoying: AT&T had been bombarding me to switch to them with offers of cash back, rebates etc. However they refused to provide any for just Internet--- they push DSL with POTS only. (Or U-Verse.) Plus they charged me for the modem I didn't want or need (they insisted, and no rebate) and they charge a penalty price, a higher monthly rate, for daring to NOT want POTS.

    Since I was trying to save money, this is annoying. DSL is still cheaper then Cox.... just barely.

    I'm also having some issues with speed consistency. Not sure why. Line is always up, which is a whole lot more then I can say for Cox. Pings are decent.

    IMHO It's pretty expensive for what you get. AT&T really should consider boosting DSL speeds, especially on the upload side, and shouldn't expect $45+ a month for 6mbps down/640k up. The news that AT&T is testing metered billing, with low, low caps and high, high overage charges is also a big, big minus.

    Followup comments:
    t1n0m3n

    join:2003-10-16
    Tulsa, OK

    U-verse?

    that price is strange. I just got 18Mb uVerse for $45 a month.
    Forums » comments on review of AT&T Yahoo

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Review by sechs See Profile
Posted: 132 days ago
member for 8.3 years, 2627 visits, last login: a few hours ago


San Mateo,San Mateo,CA
$30 per month
about 12 days
AT&T
"None of the problems of cable Internet"
"Not Uverse"
"It just works"
Pre Sales information:
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(ratings above consensus)

    My Other Reviews·Astound Broadband
    ·AT&T U-Verse
    Ordered online along with metered rate phone service. Wireless gateway arrived about a week before the turn-on date. A tech came and hooked-up the pair and tested everything. Instant on and totally flawless.

    After spending a year in cable land, I switched because the price was going up and they would not match AT&T's, even without the cable-switch rebate. I do have less bandwidth, but only notice the reduced upload every once in a while. I had Uverse at my previous address, and it took case of that problem.

    There continues to be intermittent DNS issues with DSL, but I was having much worse ones over on cable. And, the evening slowdown is gone, along with the crappy pings.


    Followup comments:
    Forums » comments on review of AT&T Yahoo

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Review by sirdave73 See Profile
UPDATED: 142 days ago
member for 142 days, 0 visits, last login: 142 days ago


Sparks,Washoe,NV
Contract price not specified.
AT&T
Services:
Value for money:
(ratings well below consensus)

    I signed up for AT&T's DSL Service "Express Service" 1.5 Downstream, 384 Upstream; then low and behold the day i am having it turned on, I get a notice in the mail that states verbatim: "Welcome to AT&T High Speed Internet Service. Providing you with the best customer experience is very important to us, and to improve the quality of our service for all subscribers, we are conducting a bandwidth usage trial in the Reno area. Each of our Internet services has a monthly bandwidth usage allowance. If you exceed the allowance for your service, you will be billed $1.00 for each gigabyte over the allowance."

    The Allowances range from 20GB to 80GB per calendar month... who does this?

    This is the 1st time whether it be DSL or Cable Internet Provider, that i have seen Bandwidth limiting.

    It's sad that the day my DSL is suppose to be activated i had to call and have it canceled. I dont know where the company is headed i am thinking they need to generate income, idk.

    So for those administrators who work from home and remote in, those who have children or even themselves who game online via PC, XBOX, PS, WII, ect..., or perhaps you download movies with a torrent downloader or simply watch netflix online, your so screwed.

    This company needs to understand unlimited is the way its suppose to be. you dont offer unlimited and then place limits on it, your taking away from our service!! For those who just got a notification in the mail as i did, its time to disconnect your service and show your displeasure with the company... the only way to make change is generally hurt them where it counts... and saddly its the pocket book.

    Followup comments:
    Forums » comments on review of AT&T Yahoo

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Review by newuserzzz See Profile
Posted: 142 days ago
member for 143 days, 0 visits, last login: 143 days ago


San Francisco,San Francisco,CA
$30 per month
AT&T
"Realiable"
"Don't get what you paid for"
"Monitor your speed every month"
Pre Sales information:
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(ratings match consensus)

    You don't get what you pay for. I have PRO DSL package which should get download speeds from 1.5MB to 3MB. When I run the test via helpme.att.net/dsl/speedtest I get results from 600KB to 1.2MB down throughout the day. I should be getting 1.5MB down min because that's what I pay for. Got trouble ticket from tech support & unable to solve anything. They only care if my DSL is working. To me, it's like getting the $25 service when paying $30.

    Followup comments:

    TelestarNext

    @sbcglobal.net

    Response to speed

    Keep trying, it takes a while to find a tech that's not from McDonalds. Ask for a Tier 2 Tech or above, Yes, there is going to be a lot of 'did you do this' ' did you do that" But eventually you'll find one. And they can usually have you fixed within 3-5 minutes (unless a T3 or OC3 is down at the the CO) and they don't know about it.

    Of course run your speed checks, if in XP run the tweak program available from the tools area of this site. Vista seems ok and windows 7 , well it's windows 7 (not enough experience there yet).

    Advice, if you have a neighbor that subscribes also or locally, run a speed test on their system. If its still slow, probably trunk line down (or you could have tons of spyware)

    And god forbid, if you come over from cable. Your going to have serious infections.

    Questions to thing about:

    how old is the house/ wiring?
    are the DSL filters installed properly?
    How long is the run inside the house to the modem AND how far are you from the CO? (every inch counts)
    what modem do you use?

    I can tell you the conversation now,

    is this the only computer in the house?

    (a) First thing we need to do is delete your cookies and history (call back if that doesn't work)
    (b)Your computer is loaded with spyware
    (c) try re installing your software (yuk) (when that's done call back)

    yadda yadda yadda (my rant of course)
    Forums » comments on review of AT&T Yahoo


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