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AT&T Yahoo page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 1135 reviews (727 good) (177 bad)
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Review by BK3 See Profile

  • Location: Geneva,Kane,IL
  • Cost: $40 per month
  • Install: about 4 days
  • Telco party AT&T
Good "Reliable connection"
Bad "150 GB data cap, slow speed"
Overall "Insufficient for me and mine in this day and age."
Pre Sales information:
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Had Comcast through a promo. When the promo ran out, the price went higher than I expected. Plus a modem rental charge. So I shopped around a bit, and came across SBC DSL. The price was half of what Comcast wanted (granted the DL speed was slower, but I didn't need Comcast's higher speed). I called comcast and gave them the chance to extend the promo price of $30.00/month, explaining that I could get SBC DSL. They wouldn't budge (not that I expected them to, but it was worth a shot). So I order SBC. Got the DSL kit in 3 days, was synced up and running in 4. I'm on the $26.95/mo, 1500/384 plan. My actual speed are 1280/316, which I find quite acceptable. I've experienced no drops or sync loss.
One other plus - SBC gives you 10 email accounts, Comcast only 7.
The modem I got was the 5100b, and it handles the PPPoE for me, no other software needed. Dynamic IP.
I ordered online, and it worked without a problem. All is well here.

****** UPDATE 04/12/05 *******

Got my price lowered to $19.95/mo for the 1500/384 package.
Speed and reliablity have been 100%, no outages.
No billing problems.
It just keeps movin' right along, no problems so far

******* UPDATE 04/24/06 ********

Got my price lowered to $17.99/mo and my speed upgraded to 3000/512
Speed and reliablity have been 100%, no outages, only a short-lived slowdown while new equipment was being installed in the Chicago area.
No billing problems.
It just keeps right on truckin'

Update 6-30-08

Been over 2 years now, still using AT&T DSL. Have upgraded to the 3000/512 speed for $30.00 / month. Since last review, NO down time, reliable, fast. I would recommend to others

Update 3-29-14

Due to constant price increases, a 150GB data cap (to small for me and mine) and a max speed if 3000 / 512 for me, I have left AT&T.

member for 13.2 years, 6816 visits, last login: a few hours ago
updated 115 days ago

Comments:

biotech

@sbcglobal.net

Changing providers?

If you hated AT&T DSL so much, why don't you try out DSLExtreme?

Review by dev_null See Profile

  • Location: Boston, MA
  • Cost: $30 per month
  • Telco party AT&T
Good "Consistency; ability to customize outgoing email addresses; free"
Bad "It's still Yahoo for what it's worth"
Overall "It's not as bad as it seems..."
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Have the option of cable and DSL. Tried out cable and the connection was nice (4MB at that time). Unfortunately cable price is, uh, non-competitive here in SE CT (2x DSL now, when I first signed up for DSL, cable was nearly 5x the price - $12.99 vs 60).

Cable co doesn't seem to recognize that it needs a lower tier and competitive pricing to DSL, or at least rationale bundle pricing, in order to get/keep customers, so I get TV from them and phone/HSD from AT&T.

Now if AT&T would dump yahoo and their crappy service, servers and support, and go back to the legacy SNET/SBC business approach, I'd be happy as a pig in *hi*. I still use the legacy SMTP servers because the yahoo SMTP don't work right, but who knows how long that will last...

--UPDATE January 2014--

After a few years of using ATT/Yahoo, I've come to appreciate some of it's good points vs the competition. In general I've had good luck with uptime, so there's that. But more importantly, this service allows me to create a number of "outgoing" email addresses, each with my personal domains, so that I can respond to messages from any of these addresses (4 different domains).

For example,when I use gmail apps, if I try to do the same (send from a customized outgoing address), some email program will render the from address as "email@gmail.com on behalf of custom.address@mydomain.com" which is clearly unprofessional (if business related) or confusing (in any event). I haven't been able to find a way around this, short of logging into 10 different gmail app accounts.

The other nice thing about ATT/Yahoo service is that, when I moved and terminated my ATT DSL service, the account converted to a free yahoo account and maintained all of my outgoing addresses. I'm hoping with the sale of ATT to Frontier that this doesn't change, but at least for the last year Yahoo has continued to provide solid, free service. That makes me feel a bit more charitable to ATT/Yahoo.

member for 11.9 years, 735 visits, last login: a few hours ago
updated 166 days ago

Comments:

Review by Eighthman See Profile

  • Location: Troy,Lincoln,MO
  • Cost Contract price not specified.
  • Telco party AT&T
Good "Reliable internet service"
Overall "Top notch ISP"
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My Other Reviews

·CenturyLink
·Charter
No longer with AT&T since I have moved and have another provider. But for the time I was with them I had know problems. I hope this helps.

member for 13.1 years, 2723 visits, last login: 1 days ago
updated 176 days ago

Comments:






Review by cooperaaaron See Profile

  • Location: Rockford,Winnebago,IL
  • Cost Contract price not specified.
  • Telco party AT&T
Good "Nice speeds when up."
Bad "Almost 17,00 feet from CO, why don't they take that into consideration, I would have tried cable."
Overall "Good service for the price."
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Had issues with the loop outside of the home, I was told I am almost 17,000 feet from the CO ! I feel that if you are on a marginal line or a far distance from the CO, you should not be locked in a contract if you don't know beforehand that you are that far away and might have problems. They should let you have some time to decided whether or not you still want the service.

Service cannot hold up 1500 down/384 up so I downgraded to the lowest speed without crc errors, which is 784 down/384up.. At $15.00 or so, I can live with that, rather than the $20-25 or so I was paying....

Moved out of Rockford, moved to the Joliet/Plainfield area, got Comcast on a triple play, speeds are sometimes 15 down and 10 up (depending on the time, etc... )

Update: Still not with ATT as of July 2012.
Update: Still not with ATT as of Feb 2013.

member for 10.2 years, 3759 visits, last login: a few hours ago
updated 1.4 years ago

Comments:

Review by Grumpy See Profile

  • Location: NW CT
  • Cost Contract price not specified.
  • Telco party AT&T
Good "Reliability"
Bad "Calling the providor is hit or miss"
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My Other Reviews

·Comcast
·Callcentric
Still with AT&T DSL since first post here. Rock solid reliability, and pricing that has fallen over the years. The Comcast vs. SBC (now AT&T) rivalry has been good for the consumer.

The early days brought some frightening telephone exchanges from SNET, as it seemed the sales reps couldn't get on the same page. Our local forum here reported a wide variety of price offerings. Some got great deals and re-upped for new customer pricing incentives, and others got the high prices. Price tiers seemed to depend upon who answered the phone at SBC and was willing to click the right check box on the order screen? Weird.

Haven't had to call in for a while. Hopefully it's better now.

`````````````````````````````````````

Spring of 2009 -- Still with AT&T DSL. It's still very reliable. No complaints.

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Spring of 2011. Dropping our AT&T land line and DSL. Going to try Comcast cable internet and rely upon our cell phones. Me - Pageplus cellular with it's hard to believe 2 am wake up texts to tell me my credit card doesn't work, followed by a 2:15 am text wake up call to tell me it did work on auto replenish. I'm off to Boost when the current pageplus expires. Pageplus attitude - what's wrong with a 2 am wake up text? My wife - already a Boost customer.

A little OT - dropped Boost like a hot 'tater less than a month after starting. The Boost coverage is dismal around here. Only Sprint towers, without the usual and customary Verizon towers service normal Sprint service offers. Back to page Plus and happy with them. A phone call to the right person shut off the 2 am page Plus re-up texts. Too bad that took 3 or 4 Page Plus reps to figure out for me. The first 3 thought the wee hour texts were unstoppable.

member for 12.9 years, 5292 visits, last login: a few hours ago
updated 1.6 years ago

Comments:

Review by ddeisz See Profile

  • Location: Batavia,Kane,IL
  • Cost: $34 per month
  • Install: about 4 days
  • Telco party AT&T
Good "cheap"
Bad "DNS stinks - billing is easily messed up - Caps SUCK!"
Overall "bye bye"
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My Other Reviews

·DSL EXTREME
----------- UPDATE 2012-11-27----------------
Will be cancelling my AT&T DSL tomorrow after switching to DSL Extreme.
---------------------------------------------------------
Over three years into DSL at my current location and I have no real complaints. Billing is easily confused with any changes to the account. Also, DNS stinks, so I set up my own DNS server and everything works fine. Now on Expert or whatever they call 6M/768k these days.
----------- ORIGINAL REVIEW BELOW----------------.
One week ago today we moved to a new house, with a new phone number. When we ordered POTS, the SBC rep told us that we could not order DSL until the phone service was connected. I was a little concerned that I would not be able to get DSL from SBC but then found out one of our neighbors in the new subdivision had SBC DSL.

After the POTS was installed on Wednesday, May 19, I immediately called SBC to order DSL. The initial rep asked if we were sure the number we gave them was an SBC number. After a couple transfers, we spoke to a very helpful guy that said he would get the order through and to give him until Friday.

On Friday, he called back to verify the order information. The following Tuesday, May 25, I received the new modem (5100b) and filters, and today, May 27, the DSL was activated. 5 days early and 2,511 down/296 up on the 3MB package without any tweaking on a static IP.

Special thanks to John on phone support for walking me through the merge of my previous DSL turned dial-up turned DSL again account.

member for 12.1 years, 2859 visits, last login: a few hours ago
updated 1.6 years ago

Comments:

Review by AlphaOne See Profile

  • Location: Rancho Cordova,Sacramento,CA
  • Cost: $34 per month (12 month contract)
  • Install: about 8 days
  • Telco party AT&T
Good "Good and reliable connection ... when done right. BBR/DSLR SBC techs did a wonderful job."
Bad "Unreliable voice support (overseas that is)"
Overall "Marvelous experience, after splitter installation"
Pre Sales information:
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(Feb 29, 2004)
Week 1:
Checked if line is qualified for DSL.
Ordered DSL online with "self-install" kit, specifically the Expert Plus package (1.5-6.0mbps/608kbps) with dynamic IP for $44.99/month plus FUSF for 12 months.
Being cognizant to the fact that the alarm system is somewhat connected to the phoneline, called the alarm company and asked if it's ok to have DSL. They said it's ok as long as it's connected to a filter. Sounds ok to me.

Week 2:
Modem arrived early, including micro filters for telephone devices.
Checked if modem will sync .... not!

Week 3:
D-day. DSL line is now active. Time to install filters.
Modem can only sync up to around 1mbps downstream, but upstream is great with at least 500+kbps. Registered and created account anyway.
Immediately called support. Got informed to call again the next day, as the "broadband tool" is down.
Another call to tech support turns moot, they said everything looks ok. Got transferred to a Tier 2 tech. He checked everything and can't understand why I'm getting a slow downstream speed. He then arranged for somebody to call me after "testing" my line. Never got that call.
I made another call to follow up the so-called test. Damn voice support (overseas rep. ???), she can't explain clearly what's going on. Obviously she's relying on what she's reading without fully understanding what it meant.
Eventually, I got somebody booked me for a technician visit.
Sent an IM toToasterk2 over here at BBR/DSLR to seek some help. Toaster2k is great and was able to answer all my queries. Hats off for being so patient answering my questions. He told me that I'm just 2500 away from an RT, my profiles are correct at the router, and configurations at the redback are all correct. He also verified all my questions regarding my options for the upcoming technician visit.
I mentioned to him that we have an "alarm system", and he speculated that it might be the only thing that's keeping me from getting the max sync rate. Hhhhhmmm, nobody from voice support mentioned that it's a possible problem.
I went ahead and researched DSL on phonelines with alarm. I found out that it requires a different and a special type of filter. Went ahead and ordered it so it'll be ready when the technician comes.
Found out that there's another option ... the use of splitter (to separate voice and data) right at the NID. Toaster2k again confirmed this, and even recommended this route.

End of Week 3.
Appointment for technician visit, scheduled for saturday (8-12pm). Usually on weekends, I don't get up until noon ... I jumped out of bed before 8am in anticipation of the tech. After an hour, I thought it would be wise to call the 1-800 "dispatch" number to verify my appointment. And Lo and Behold!!! Got informed that my trouble ticket got cancelled !!!! wooohooo. Since the appointment was made on tuesday, they won't hold a trouble ticket that long to last the saturday appointment. I got mad .... really mad. I almost turned green, fortunately I wasn't transformed into a hulk.
The rep. (Myrna) was so nice, and she immediately created a trouble ticket for a 1-5pm appointment on that day.
The technician eventually arrived late ... after 6pm. So much for a nice saturday, I just stayed home. Hmp.
The tech tested the quality of our line from the wall jack, and found out that I'm getting a low signal. And again, I volunteered the information that we do have an alarm system. And he immediately said that it could be the problem. So we discussed our options, and we decided to go with a splitter, and run the data/dsl line thru the house wiring's line 2 bypassing the alarm/voice which is in line 1.
It worked great! We don't have to run a dedicated wire to the modem's location, which is ugly. And this is so flexible as I can move the modem to any room.
The tech. didn't initially get what I wanted, but eventually understood when we went to the NID. I'm happy, as I got what I need. Tech. did a good job.
Now my modem is sync. at almost 6mbps down and 608kbps up. But speedtest results are just 4+mbps/500+kbps. I'm sure I can tweak this.
If this speed goes on ... I can ditch my Comcast HSI with 3.3mbps/256kbps.

Overall, I'm happy with my DSL. I'll update this review as time goes by ... we'll see if I'll get a steady connection.

*** Update (May 14, 2005) ***
What else can I say ... I' m still happy. For 44.95+FUSF a month, it can't be beat by anyone. My DSL still synchs at 6016/608 , I'm so glad I was able to jump on this plan. I probably won't know this if I haven't read it from the SBC forum here at BBR.
Very reliable, I seldom got any problem. Being close to an RT probably is a plus.

*** Update (Jan. 9, 2007) ***
Since May 2006, my monthly is down to 27.99, for the 6016/768 package.

*** Update (Aug. 14, 2007) ***
After the 1 yr term was over, the rate went up to 34.99. Even though at&t no longer require a 1 yr term, I went for another year, to get the latest Speedstream 4100b modem, free after the rebate.
I'm still a happy camper, DSL is still reliable, and a lot cheaper than Comcast HSI. For 6016 kbps up / 768 kbps down, it can't be beat.
Now I'm just waiting for U-verse to come, I hope it will be available soon. We'll see.

*** Update (July 2009) ***
Cancelled account. Elite is too slow, and Uverse still not available.
Signed up to Comcast HSI, with a promo 19.95/month for 1 year!

*** Update (2012) ***
I no longer subscribe to AT&T. Uverse or whatever is still not available. Alas, even 6mbps is no longer an option, just 3mbps. AT&T dropped the ball by not going fiber all the way.
I'm not in CHSI promo anymore, and Xfinity is charging an arm and a leg ... I'm still staying though.

member for 10.4 years, 2376 visits, last login: 1 days ago
updated 1.7 years ago

Comments:

Review by Rocky67 See Profile

  • Location: Orange,Orange,CA
  • Cost: $70 per month
  • Install: about 7 days
  • Telco party SBC
Good "speed, reliability"
Bad "tier 1 tech support, Yahoo mail"
Overall "my experience with SBC has been better than many are reporting"
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I was one of the first to sign up with PacBell for dial-up, back in the day, and have been with them ever since. Migrated from dial-up to DSL in 98 or 99 and recently took advantage of a promotional offer to upgrade to the PRO service.

In general, everything has gone smoothly all these years. Installs and upgrades done on time and without any drama, no major billing problems, etc. Speeds have been as advertised and connection reliability has been excellent except for one incident.

Starting about a week before xmas 2004, I began to have major slowdowns from 10 PM to 10 AM. This was a sync-no-surf condition that ended up lasting thru Jan 2005 and trying to find a solution to the problem is what got me to become a member at BBR.

Long story short, SBC never admitted there was a problem and it was never resolved despite the excellent help I got from the techs in the SBC Direct forum. Eventually the problem disappeared and I haven't had any more issues, but the experience has left me with permanent bad feelings about SBC. My days of bragging to my friends who have cable about the stability of my service are over.

Oh yeah, about that Yahoo thing - IT SUCKS. I was furious when SBC dumped that on me, but I've learned to ignore it and hope it goes away.

To sum it up, I guess I'd probably recommend SBC to others in my area given the horror stories I've heard about Time Warner cable around here.

Update 12-06:

Haven't changed my opinion of what is now att yahoo. I've moved up to a faster speed tier which went smoothly, the snyc-no-surf problem re-occurred once for a few days, but haven't had much to complain about this year except Yahoo constantly, and I mean constantly, futzing around with the mail system. Oh yeah, the Att Yahoo home page loads slooow. Could be worse.

Update 9-07:

Nothing has changed much since my last review. Connection has been working flawlessly. No problems of any kind with my account. At present, I'm a happy camper.

Update 9-07

Well, I spoke too soon.

Today my connection was down for three hours. Completely down. No sync at all. This is the first time this has ever happened with this account, but I'm still angry about it. Additionally, Yahoo is in the middle of one of their incessant bouts of meddling with the mail system, so logging into my mail has been problematic all week. At present, I'm not a happy camper.

Update 8-08

No problems of any kind during the last year. The price for the service is higher now that at&t no longer offers promotional rates in exchange for signing a contract, but that's about extent of any changes.

I'm fairly happy with my dsl right now.

Update 5-11

About two years ago I transitioned over to at&t Uverse VDSL service from at&t PPPOE DSL. The transition went flawlessly and only took the tech who came out a few minutes to make the changes. There have been no problems with the service or billing over the last two years.

Likes: faster speeds than are available with at&t DSL, VOIP, excellent television.

Dislikes: the new usage caps, but at least they are higher for Uverse users.

In summary, I'm happy with Uverse, just not as happy as I was a month ago before they instituted the usage caps.

Update 7-12

Nothing new to report about my Uverse service. I've had no problems with service or billing since my last review.



member for 9.5 years, 3885 visits, last login: a few hours ago
updated 2 years ago

Comments:

Review by FriscoTX See Profile

  • Location: Frisco,Collin,TX
  • Cost: $40 per month
  • Install: about 7 days
  • Telco party AT&T
Good "Price for high speed."
Bad "Does take at least 1/2 a day to have tech install."
Overall "Uverse provides much faster service than DSL"
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Have had the service for 3.5 years and it is still a great value. Speed test show I am getting about 8830 Kb/s down and 1359 Kb/s up on service UP.

member for 11.7 years, 5665 visits, last login: a few hours ago
updated 2.1 years ago

Comments:






Review by luckyme See Profile

  • Location: Canoga Park,Los Angeles,CA
  • Cost: $19 per month (12 month contract)
  • Install: about 6 days
Good "Line provision tech waited at apt for me"
Bad "Sales signed me up for 6.0 svc nefariously"
Overall "Not taking the bait for an upgrade to uverse"
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I subscribed to att via the chat service and two days later my line was active. The tech was helpful and told me the distance to the CO was such that there would be no prob to get 6.0. With about two hours of effort my broadmax/linksys setup was provisioned on the network. It was then I noticed that 6.0 service was not available for me without a 2wire professional install. The price point of $240 for tech support to change the service made my decision to stay at the 3.0 easy. Thanks to all the uverse forum posts, they were informative. I'm going to call at&t today and ask why I'm being charged $19.95 a month for the 6.0 line. Wish me luck.

UPDATE: It has been 4 months and I've had two power cycle my modem twice, the speed has held at 3.0 up and 1.0 down. I'm not changing a thing.

member for 14.3 years, 1318 visits, last login: 47 days ago
updated 2.1 years ago

Comments: