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 Review by XEQtor 
UPDATED: 1.7 years ago
member for 6.7 years, 779 visits, last login: 1 year ago
 52100
 $35 per month (12 month contract)
 about 1 days
 "Superb connection reliability; 99% uptime, 90+% subscribed bandwidth thruput 24x7. Value for money."
 "Help desk STILL cant solve ANY of my problems immediately, still low upload speed"
 "Still the best ISP in Malaysia but have dropped to the bottom half of global ISPs in terms of service offerings"
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Ordered 384/128 Plan @ RM111. Price dropped to RM66. Upgraded to 512/128 Plan @ RM99. After recent free upgrade, 1024/384 Plan @ RM99. Now at 1024/512 at same price.
** Update **
Same plan but Streamyx 'quietly' upgraded my line to 1500/512 kbps for the same price. Bandwidth test from ISP's server gives 1200 - 1300 kbps.
** end update **
Order/install took 1 day once paperwork got done. Getting paperwork done took 2 weeks, lost my application, need to reapply.
Home equipment is a broadband router + WiFi & several PCs, notebooks. All under influence of an inverter based UPS with surge & spike protection as well as overload cut-off and underload failover.
Streamyx provided ADSL modem with service.
PPPoE IP assignment by ISP.
Good experience:
Modem and router have never been deliberately switched off since installation except for rewiring and reconfiguration. Total downtime for modem & router does not exceed 48 hours after 5+ years. One single PPPoE session can hold for as long as 40 days without disconnection. Add: 2 yrs on and not a single unscheduled (longer than 30min) line/service fault on my end (excluding submarine cable breaks). Still the same olde Hyundai HASE-220 modem - a bit dusty now.
** Update **
Telco provided HASE-220 has died. Telco replaced with a ZTE modem, FOC, took 24 hrs. ZTE had a lightning hit which killed the router and NIC of 1 PC. But the ZTE is still running strong. A wonder. Replaced Linksys WRT54G router with a WRT54GC.
Of late, (Q1 2008), have had 2 unscheduled service interruptions lasting longer than 3 hours but less than 12 hrs. Just had the 2nd interruption just now, lasting 3 hrs. Network/DNS is still healing as I'm typing this.
** end update **
Bad experience:
Long wait with Helpline, 1st tier help desk personnel unable to solve ALL my problems. Needs 2nd tier help desk personnel to intervene.
Bad transparent proxy took several months to rectify severely crippling normal HTTP transport.
Edit: Helpline no longer has long queue last week. Got my line re-connected/re-enabled within 15mins, but cant do this while I'm on the phone with them, had to hang up and wait and then try. For me, this still is 'super fast' response. One more good experience and I'm willing to remove 'bad help desk' as a bad point.
Edit2: Help desk still cannot solve ANY of my problems when contacted. Instead, they gave me the usual 'cock talking' procedures of virus scanning, clearing cache, etc which I've NEVER had a problem with.
Addition: ISP still cannot reconcile similar throughputs when connected to different IP addresses. Some IP ranges can get superb throughput all day long, while some only give you 25% of subscribed throughput and had to recycle PPPoE session to 'source' for a better IP address range. THIS IS NONSENSE!!! This points to VERY, VERY BAD infrastructure planning by the ISP and can be a disaster waiting to happen.
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 Review by PJusa
UPDATED: 2.8 years ago
member for 6.6 years, 1265 visits, last login: 1.8 years ago
Malaysia
$23 per month (12 month contract)
about 60 days
"they are not too bright - so you can bypass their limitations"
"connection down from time to time, worst ever tech support"
"no choice but not that bad anyway"
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If the connection is up, its smooth and all is fine. If it's down it really is down, tech will not inform you and most likely have no idea what is wrong anyway. the call center staff is entirely computer illeterate.
tm is now the biggest throttler in malaysia, blocking all UDP connections, throttling all P2P applications to zero. avoid this ISP if you want to engage in P2P unless you are prepared to add a VPN - then all will run without problems.
Bills come regularly and prices are very decent - for ca. 25 US you get 1024/384 advertised speed. they actually provide 1536/512. especially the uplink is extremely good.
tip: keep a backup provider - when they are off, you are out 
overall: TM is for many areas the only option, so go for it and adjust according to your requirements. also due to the political situation in malaysia it migth be advisable to use a VPN if you want to participate in controversial issues (such as goverment related issues) to protect your identity.
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 Review by madblue
UPDATED: 3.5 years ago
member for 6.6 years, 1425 visits, last login: 36 days ago
Malaysia
$23 per month (12 month contract)
"the first ADSL in Malaysia"
"bad customer services"
"good price, value for money"
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The only ADSL widely available throughout whole Malaysia, with RM88(US$23) for 1024Kbps/512Kbps.
Doesn't have good customer services, when you call the customer services, it's not toll free, and the staff on the line will give you some crappy instructions, and it's totally wasting some peoples time, because peoples already know what is going on.(but they still want to ask you follow the instruction, when you told them you have done it.) If you call them 2nd time, the other staff on the line will ask you doing the same thing. The worse is, you gonna pay for those calls, and the staff on the line might just ask you hold on.(I experieced it before, and hold the call for more than 10minutes, which costs me about US$2.00.)
Very bad customer services i can say and some of them do not know how to speak english.
Nothing much to concerns, the service need to be improve.
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 Review by ThirdShifter
Posted: 4.4 years ago
member for 7.6 years, 3626 visits, last login: a few hours ago
Vernon Rockville,Tolland,CT
$20 per month (12 month contract)
about 5 days
"Cheap and a great forum at dslreports.com"
"Nothing really, besides their annoying tv commercials"
"The only true residential broadband provider in Malaysia"
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July 3rd 2005
I've been using the service for about 2 months now and so far so good.
Although the Modem do loose sync it's usually less then a tenth of a second.
Speed are consistenly at about 95-100 KB/sec which is pretty much what one would expect from a Megabyte Plan speed.
It uses PPPoE and the modem and the wireless router i got from them works great.
Overall it has been a pleasure using Streamyx
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Review by wsp5519
Posted: 4.5 years ago
member for 4.5 years, 8 visits, last login: 1 year ago
47100
$17 per month (12 month contract)
about 14 days
 @link
CLEC party: @link
"Cheap! Standard speed for normal End-user!"
"Loss packet problem seriously, low speed, free "lousy" made in china adsl modem."
".."
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Normal package = dowload 384kb/s upload 128kb/s
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 Review by EvolutionR
Posted: 4.9 years ago
member for 5.1 years, 254 visits, last login: 1.2 years ago
Malaysia
Contract price not specified.
"The connection speed is O.K."
"Slow to response customer technical request."
"Average ISP broadband"
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The connection speed is O.K. Free Upgraded to 512 kbps!
Slow to response customer technical request.
Streamyx Error "678". Reported to the support line, it take more than 3 days to have Streamyx Connection back.
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Review by lordskarn
Posted: 5 years ago
member for 7 years, 22 visits, last login: 2 years ago
malaysia
$15 per month (36 month contract)
about 90 days
"real value for money"
"unstable line sometimes"
"go get it!"
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ive been using streamyx since wat.. 2001 i think.. since that first 5000 customers promo waaay back.. and im a really satisfied customer i guess.. yeah there are bad times.. line quality drops when theres heavy rain.. sometimes can connect but all also ping timeout.. lately the line seems unstable... modem keeps on restepping.. probably due to this nationwide upgrade they're doing.. well.. i love it so much that i subscribed a second line for my rumah sewa in college.. LoL.. its worth it if ur a heavy user like me.. im getting pretty decent speed in my primary account here in subang jaya.. and rather slow speeds in my other account in melaka.. hopefully it'll improve after dis.. got room for improvement i think.. esp the way they're throwing away money for promo instead of improving service... to Tmnet : give us good service and we'll spread the word.. lol.. i already convinced more than 5 frens to subscribe... if all your current subscibers are satisfied and ask 5 more ppl to join? better than all those adverts wat.. !!
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Review by mojava
Posted: 5.1 years ago
member for 5.5 years, 574 visits, last login: 292 days ago
Sagamore,Armstrong,PA
$66 per month (24 month contract)
about 5 days
"Cost is the only thing I can think of."
"Customer Service/Tech Support both lack in knowledge & balls to do anything w/o making a report!"
"Cost for what you get considering what I had in USA is Excellent!!!"
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Since I've been here in Malaysia, I see this is worse than USA when it comes to monopoly with telephony/internet services.
I don't mind paying less than what I paid for dial up in USA & get alot faster speed.
Tech support is lacking in knowledge. They need an SOP (standard operating procedure) to go by. All these guys know is how to tell you it's on your side & not Streamyx's end.
Forget it when they make a report & suppose to get back with you.....I waited almost a week once & I called them back & told them how bad they stink in servicing their customers.
Overall you get what you pay for & from where I come from less than 20 USD for High Speed Internet is nothing to whine about.
Oh I'm from Wakaf Bharu, Kelantan Malaysia Not Pennsylvania....had this account before I come to malaysia sorry.
Java
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Review by klcc
Posted: 5.1 years ago
member for 5.1 years, 543 visits, last login: 2.1 years ago
undisclosed location
$20 per month (12 month contract)
about 2 days
"Quick installation, good bandwidth speed"
"More education needed for the customer"
"Well worth the money"
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Well, the speed is good, the price is good.
I'm still very satisfied with the service. No complains at all. It's just that, need to be careful during rainy and thunderstorm season to avoid the modem being fried
Wooho, no more torrent downloaders, faster speed for me to do my works.
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 Review by cicada
Posted: 5.1 years ago
member for 5.2 years, 72 visits, last login: 2 years ago
81100
$99 per month (12 month contract)
about 7 days
"Sales and Install coordination seem perfect but..."
"u know what the problem.."
"cause this only for the beginning.."
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I used 512/128 k and below is my test result at www.testmy.net :
Before i get this result i got to try and error in some Hkey tings.. Finally this is the result.. But i'm not really happy cause it seem 16% decrease from what they advertise.. I hope someone can help me for more..
:::.. Download Stats ..:::
Connection is:: 425 Kbps about 0.4 Mbps (tested with 386 KB)
Download Speed is:: 52 KB/s
Tested From:: »www.testmy.net/
Bottom Line:: 8 times faster than 56K you can download 1MB in 19.69 second(s)
Validation Link:: »testmy.net/cgi-bin/get.cgi?Test_ID=9A2Y8LRDV
:::.. Download Stats ..:::
Connection is:: 414 Kbps about 0.4 Mbps (tested with 386 KB)
Download Speed is:: 51 KB/s
Tested From:: »www.testmy.net/
Bottom Line:: 7 times faster than 56K you can download 1MB in 20.08 second(s)
Validation Link:: »testmy.net/cgi-bin/get.cgi?Test_ID=0WN0KOEE8
:::.. Download Stats ..:::
Connection is:: 423 Kbps about 0.4 Mbps (tested with 579 KB)
Download Speed is:: 52 KB/s
Tested From:: »www.testmy.net/
Bottom Line:: 8 times faster than 56K you can download 1MB in 19.69 second(s)
Validation Link:: »testmy.net/cgi-bin/get.cgi?Test_ID=SO4KRRTBL
:::.. Download Stats ..:::
Connection is:: 422 Kbps about 0.4 Mbps (tested with 1013 KB)
Download Speed is:: 52 KB/s
Tested From:: »www.testmy.net/
Bottom Line:: 8 times faster than 56K you can download 1MB in 19.69 second(s)
Validation Link:: »testmy.net/cgi-bin/get.cgi?Test_ID=CCKCKBBBK
:::.. Download Stats ..:::
Connection is:: 428 Kbps about 0.4 Mbps (tested with 1496 KB)
Download Speed is:: 52 KB/s
Tested From:: »www.testmy.net/
Bottom Line:: 8 times faster than 56K you can download 1MB in 19.69 second(s)
Validation Link:: »testmy.net/cgi-bin/get.cgi?Test_ID=FESE0VSRX
No matter what they say... no matter what they know..
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Streamyx
