Review by ehej19006 Location: Huntingdon Valley, Montgomery, PA, USA Cost: $24 per month Install: about 3 days Cheap/ Free Int\\\'l Calling, Excellent Quality. Good Pricing. Use on cell phone too. Not So Pretty MyAccount (voip management) site. Caller ID only shows #. Good Service. Good Price. Can Deal with Caller ID problem.

Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money:

I\'ve had ReVoS for about 3 months now and am very happy. I have a brother who is presently stationed in Germany and now I can call him whenever I like, because with the ReVoS HomePlus plan I have, gives me unlimited calling to Germany (not to mention the like 30 other places too). I couldn\'t believe they were able to transfer my phone number, as other VoIP providers told me my numbers was not transferrable to their service, yet with ReVoS it was transferred! The other thing that really impressed me was that when you call Customer Care or Tech Support, the people really seem to know what they are talking about, and it seems as though both are in-house and not outsourced overseas (unlike many companies are doing now). The HomePlus plan also lets you link it up to your cell phone for about $5 extra per month, so I dial into a special number in the USA which recongnizes my cell phone and then I can make International calls at my ReVoS rates. I signed up on a Monday morning, the Sipura-2102 ATA was shipped the same day to me and I received it on Wednesday. Setup was pretty easy, you just plug the thing into the back of the router. I will mention however, that Caller ID presently does not display the name of the person who is calling, just the number. I\\\'ve spoken to my ReVoS Dealer, Pulse Technology Solutions (who\\\'ve I noticed has posted on this forum before), and he has advised me that they have engineers working on rewriting the code that is needed in order for the Caller ID to display the name again.

Hagar join:2004-10-31 Sunnyvale, CA Hagar Member 2007-Jan-10 1:13 am How is calls to mobiles I have RNK voip trough AxVoice. All is well but I have had mixed result with calls to mobiles, especially foreign mobiles. 2007-Jan-10 1:13 am: · hey mods ·

your comment..

Review by john20071 Location: Clovis, Fresno, CA, USA Cost: $25 per month (3 month contract) Install: about 7 days call quality was okay headache calling mobile , incorrect billing

Web-site: Ease of Installation: Call Quality: Reliability: Tech Support:

i ordered galaxy voice and i recieved the hardware on 6th day , it was up and running , but the calls at times didnt connect , when they did voice quality was good , calling mobiles was headache and they used to get disconnected every minute, when i called my brother in melbourne , australia , my end showed the phone as ringing but it never actually rung at his end , while i culd call him from my cell phone and he told me dat phone never rang , but the problem was oky next day , when i got my first bill things seemed okay but my next month bill was tragic da calls to US were regarded as international calls and it showed big bills , i thought dat was mess and shifted to axvoice next month with same equipment as they also have backhand as rnk , but things seemed oky and same problems with mobiles , the bill i got from they is a shocker too , call to US regarded as international , some calls to Us were taken as calls to russia In and few to pakistan , so dat shows that axvoice and galaxy are even getting calls billed through rnk and the company has gone crazy to make money. i got my bill yesterday , i will get my service disconnected today

voiplover100 join:2006-11-02 Citrus Heights, CA voiplover100 Member 2006-Nov-2 10:59 am they corrected the billings i was a user of of halfpric and was billed almost 12 dollar extra for calls to USa which were treated as calls to russia and one to more destinations i disconnected the service and went ahead with voicepulse , but after i had signed up for sunrocket i got a email from these guys dat they r sending fresh bills , i m sure even ur bill would have been corrected though i never contacted them for the billing error , now i m voice pulse user very happy. 2006-Nov-2 10:59 am: · hey mods ·

PDE join:2005-09-19 united kingd PDE Member 2006-Nov-4 1:38 pm strange.. I've been using galaxyvoice and then RNK direct (revos.com) for a year and a half now and have been very very happy with 99.9% of my calls domestically and internationally. The billing is messed up, but the actual charge is correct. If you have the unlimited plan, calls may show up in the list as having charged but they are not charged if you look at the actual final bill. To me, their customer service has been beyond anything I've seen elsewhere and extremely impressive as well as personal. Sorry that it didn't work out for you... 2006-Nov-4 1:38 pm: · hey mods ·

nick001 @verizon.net nick001 Anon 2006-Dec-21 9:56 pm ReVoS Dealer??? It looks like you can not order ReVos (RNK DIRECT) service from ReVoS.com anymore. As it seems, you must go through a dealer and Volarity.com is not working. I found another dealer, Pulse Technology Solutions, www.pulsevoip.com or www.pulse-solutions.com and there # is 1-888-700-3969 2006-Dec-21 9:56 pm: · hey mods ·

your comment..

Review by nathanj Location: Washington, District Of Columbia, DC, USA Cost: $25 per month Install: about 2 days Clear voice, Reliable, Great customer survice and support Web-site is not pretty Reliable and Solid

Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money:

I have been using RNK Direct »www.rnkdirect.com for over a month now. I have not experienced any down time so far and the voice quality is excellent. RNK's other site RNKTel »www.rnktel.com reveals that they are a telecommunications wholesale provider. It looks like they provide services and products to other telecom companies and resellers. Many forum postings at DSLreports site show that some of the better VoIP providers are actually reselling RNK VoIP services as their own. Perhaps it's due to their traditional telecom background that they have been absolutely reliable so far

The customer support was available on Sunday, when I wanted to configure port forwarding on the Sipura SPA-2100 - they indicate that they are available 24x7. The customer support person was very knowledgeable and friendly.

My VoIP plan is the VoIP4HomePlus, which allows unlimited free calls to the U.S., Canada, and about 30 countries. Other international calls are very low. Base price for my plan is $24.95 and (misc tax/fees of less than $1). They have several other plans with lower base price. I just wanted the Plus account since I make a significant amount of calls to the free (in-plan) countries.

Their web-page is, well, it's as if someone deliberately designed it to be functional and not fancy. You can check your account info, call records, features (enable/disable), current bills, voice-mails, etc. Functional but very unexciting.

One thing about RNK Direct is that despite its name, you can not sign up directly. You must go thru a dealer. My co-worker told me about Volarity »www.volarity.com, and that's how I became familiar with RNK. They are authorized dealer for RNK Direct. Some of their website links take you to www.rnkdirect.com, so I tried to sign up directly through »www.rnkdirect.com. However, a page will appear requesting the name of the dealer. So, it looks like you cannot sign up unless you provide them with dealer info. Volarity's signup actually takes you thru »www.rnkdirect.com/volarity which will take you thru secure RNK signup pages.

Once I signed up thru Volarity, I have been dealing directly with RNK. The Sipura SPA-2100 and set of instructions arrived from RNK. The customer service number provided is direct to RNK. My account administration website is directly from RNK. So, far this arrangement works well for me since I don't have to deal with some reseller on my account questions or requests.

Overall, I am very satisfied and recommend RNK Direct to anyone.

redshift6 Premium Member join:2004-03-23 Beverly Hills, CA redshift6 Premium Member 2006-Aug-7 11:21 am RNK If you want to deal with rnk directly why not try www.revos.com That seems to be their 'direct' voip service. 2006-Aug-7 11:21 am: · hey mods ·

your comment..

Review by (hidden by request) Location: M4S Cost: $25 per month (3 month contract) unlimited calling to some contries, other than Canada Service is pathetic may be in the future, but not now!

Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money:

I ordered the service on the day it was announced. Since I am in Canada, it took
a while to get the Grandstream SIP adapter (286). The entire process was very
friendly, like in a home - based family business, which is the way it feels when
you contact them. If you dial Tech support number, the person picking the phone
does not sound sure what Technical Support is. The entire operation seems to be
run out of someone's basement.. I was lured by the free W. Europe calling, and as
soon as I got the adapter, I plugged it in and tried to call a friend. The result
was that I could hear the person fine and they had very strong echo to a point
where they could not continue the conversation. I entered the Advanced settings on
the SIP adapter (password: admin - a lucky guess, right off the bat!) and
reshuffled the protocols (you have a list of choices, in order of preference).
With G723 the outgoing calls were crystal clear, but there was NO incoming calls -
so I reverted back to the original sequence of protocols. After setting the IP to
a fixed one, and adding it to the QoS policy on my Xincom router the quality of
the calls improved. There is an echo in 80% of the calls and it is sometimes for
me and sometimes for the other party - never for both. All this happened on the
weekend, so (as one might expect by now) there was no tech support. Today I left
one voice mail to the tech and got twice through to someone who sounded very
surprised that I am calling this number (which, BTW is listed as a Tech Support
number on the pathetic excuse for a web site »www.rnkvoipservice.com/) .



As a result - if you are a "bleeding edge" enthusiast like me (or a
"techno-masochist" as my ex was calling people like that) - go ahead. Anyone else
- forget about it.



SOF

john20071 join:2006-10-03 Clovis, CA john20071 Member 2006-Nov-2 10:34 am even dat is same rnk backbone , they r resllers Even the one rkvos thing is same a lot of problems , plus they have pathetic new billing system , u wil find many wrong billed calls , dont ever go with RNK or any or resller. each month end they will send u wrong bill , when u contact them bck they send u fresh corected bill , so u need to spare a day for them every month end 2006-Nov-2 10:34 am: · hey mods ·

voiplover100 join:2006-11-02 Citrus Heights, CA voiplover100 Member 2006-Nov-2 11:03 am wrong billing wil make them loose customers forget about wrong billing i guess they have caught up this habbit from last few months 2006-Nov-2 11:03 am: · hey mods ·

SIPly annoyed @gapublicweb.net SIPly annoyed Anon 2007-Feb-13 2:31 pm RNK's billing is so far atrocious. Our first bill had a previous balance. I was told to ignore it. I paid our bill. Our second bill came in with the previous balance from before added onto the balance I'd already paid -- listed as a previous balance. Now... their numbers on their logging server are the same numbers as ours in our call logs, and yet, when you round them up to the nearest 6 seconds, and add them all up, they still add up to be less than the 'total minutes' they've sent in their bill. Someone there can't do math, and it seems to be pretty consistently bad. 2007-Feb-13 2:31 pm: · hey mods ·

your comment..