republican-creole
site Search:


 
    ISP Rolodex Intro Local ISPs Members Services U-Verse FiOS FiOS Soon






how-to block ads



All reviews of AT&T CallVantage (voip)


more information on the company
Six Month Rating Unavailable
More reviews are required before ratings can be averaged

Reviews:
193 reviews (132 good) (25 bad)
Submit a review by email click here
login for new review notification feature

next review in page
Review by Mr_A1 See Profile
member for 9.1 years, 3247 visits, last login: a few minutes ago
updated 79 days ago

  • Dickson,Dickson,TN
  • $20 per month
  • about 5 days
  • "30"
  • "Great value for good service and features"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

Easy to order once I moved the DSL from my POTS line I wanted to transfer to CV. After getting the D-Link VOIP Gateway, it was easy to setup even though my DSL Modem is also a 4-port wired and wireless router. I like the extra features and the ease of using them through the CV website. I hope AT&T keeps the quality of this service if they do decide to move it to the new AT&T packages.

Update: Callvantage was shuttered by new AT&T some years ago and some of the features were moved to UVoice, but new AT&T just is not that good to do business with and has more redtape than the government when you need to get something done or fixed.

Comments:

next review in page (previous review)
Review by NY Tel See Profile
member for 9.1 years, 4374 visits, last login: a few hours ago
updated 1.5 years ago

  • Smithtown,Suffolk,NY
  • $34 per month
  • about 5 days
  • "Outstanding sound quality and very little down time."
  • "They have eliminated them. Used to be a TA registration mis-match but now even that works."
  • "The good outweighs the bad 9:1"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:



I switched from AT&T Callvantage after having a less-than-pleasing experience with Vonage. I have had a Verizon POTS line for a long time and got fed up paying 80 dollars a month for their Freedom Package to get a bunch of features that were nice to have but not necessarily worth the total amount they charge.
I use my line for a combination of personal and business calls and everyone who speaks to me is shocked when I confess to them that I am talking on a connection using the Internet.
The feature set is very rich and actually makes my life easier. Locate me can call up to 5 separate numbers either sequentially or simultaneously. It can be activated via the CallVantage home phone, Internet Portal or even from your cell phone. Do Not disturb is a plus also as is the 10 port conferencing feature.
I'd highly recommend this to anyone who is on the fence and wants to save a lot of money over POTS.
Yes you can get cheaper service but then doesn't the word CHEAP speak for itself in this regard?

U P D A T E as of October 1, 2005:
It has now been 18 months since I got the service and it has really been no problem at all. There were a few glitches and growth pains for a while but now the product is extremely reliable and all of the features work and work the way they are supposed to.
This is an excellent POTS replacement if your connection to the Intenet is reliable.

No longer have this service as AT&T discontinued it.

Comments:

next review in page (previous review)
Review by djw3798 See Profile
member for 12.8 years, 360 visits, last login: 26 days ago
updated 2.6 years ago

  • Cincinnati,Hamilton,OH
  • $26 per month
  • about 7 days
  • "GREAT sound quality, established & stable company"
  • "A little more expensive than Sunrocket (RIP), some standard features lacking"
  • "Stable and Rock Solid, from a company that won't disappear in 3 years!!!"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Value for money:

Needed to replace Sunrocket, and traditional POTS is NOT an option... Cincinnati Bell is outrageously expensive!

Opted not to even try to port my old SR number. So few people actually had the number, it's not too hard to convey my new phone # to them.

Ordered on Tues 7/17, after SR went down in flames. New TA, a Dlink DVG-5102S, was delivered by Fedex within a week.

Took all of 2 minutes to install the TA and make a call. The sound quality is SUPERB, just as clear as POTS.

No problems so far...

...to be continued!

UPDATE - 8/22/07

Still working great! Tried putting the TA in front of my home router to take advantage of the QOS properties built in to this particular TA, but was less than satisfied. The TA wanted to throttle down my network connection ALL OF THE TIME, not just when on a call. So, I moved it back behind the router, everything OK!

Their 911 Confirmation routine, whenever the TA loses power, is somewhat annoying, but I can live with it!

Overall, a great experience so far!

--- UPDATE 10/2010

RIP Callvantage!

Comments:

next review in page (previous review)
Review by alanxenos See Profile
member for 4.7 years, 349 visits, last login: 3 days ago
updated 3.1 years ago

  • Winnetka,Cook,IL
  • $39 per month
  • about 5 days
  • "Nice-looking router"
  • "Too many to list..."
  • "Sucks. Totally. At least you can no longer get it..."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

My Other Reviews

·T-Mobile US
·Sprint Broadband..
I have had CallVantage for a year, and left for cell-only (VZW) in 2008. My router was a nice D-Link that had dual-line support. However, there was a issue with the WAN/LAN Pass-Thru that passes traffic on to the computer (Netgear WGR614v7). Never worked quite right before or after.

EDIT SUN 26 JULY 2009 : No longer available! Yay!

Comments:






next review in page (previous review)
Review by SolarPup See Profile
member for 11.2 years, 2919 visits, last login: 17 days ago
updated 3.2 years ago

  • Evans,Weld,CO
  • $25 per month
  • (month by month)
  • about 8 days
  • "Very friendly support and customer service, Fast shipment of TA"
  • "-None-"
  • "Excellent VoIP provider with crystal-clear quality and VERY reliable"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

I was getting sick of Qwest's $20 pound-me-in-the-a$$ fees and taxes, so I gave AT&T a try.. $25 a month, which I couldn't pass up, a few friends had it and said they loved it, and so do I, now! Very clear and easy to understand directions, great technical support, and very friendly sales/customer service. No way am I going back to Qworst for phone service. Came with a DLink TA that plugged right into my router, had to configure the ports for passthrough, but otherwise it was very very simple.

Comments:

next review in page (previous review)
Review by Catmando See Profile
member for 10.6 years, 965 visits, last login: 27 days ago
updated 3.5 years ago

  • Montgomery,Kendall,IL
  • $24 per month
  • about 7 days
  • "Dependable"
  • "None that I've experience"
  • "Runs great on at&t network"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

Very very very good quality product that's depenable with a great value. My hope is that at&t continues with the service in none uverse areas.

Comments:






next review in page (previous review)
Review by nunya See Profile
member for 12.4 years, 5363 visits, last login: a few hours ago
updated 3.6 years ago

  • O Fallon,Saint Charles,MO
  • $20 per month
  • about 3 days
  • "Good quality, Good Features, Good Price, Faxing"
  • "Setup, VM menu, 10 digit local dialing"
  • "One of the better VoIP services I've used"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

My Other Reviews

·Charter
·surpasshosting
I've had Callvantage for a while now. It's worked so well, that I dropped my home POTS line (My DSL comes in on my business POTS). I have two Callvantage lines with unlimited long distance.

The biggest drawback has been 10 digit dialing. Even when dialing a local number your have to dial 10 digits. The other quirk is that if your TA losses power, they make you "re-confirm" your 911 information before it will let you make outgoing calls again. Kind of a PITA.

I like that faxing actually works every time. No other VoIP provider that I've used (and I've used a lot of them) could do it.

AFAIC, AT&T CV beats the pants off of Vonage. Century-Tel (Local ILEC) is very expensive, so this is a welcome change.

UPDATE:. I've had Callvantage for about a year now. Still works well. I would say CV is the best VOIP service I have used.

Still working well. dropped the 2nd line due to lack of use. Also got a discount for having AT&T wireless. Wanted to note - when I called in to customer service, my call was answered quickly by an English speaking rep. All issues were handled in one call. I'm not used to this with AT&T. Hopefully this is a trend.

CallVantage was scrapped by AT&T. Too bad.It was a good service.

Comments:

next review in page (previous review)
Review by ricep5 See Profile
member for 12.8 years, 1599 visits, last login: 1.4 years ago
updated 3.7 years ago

  • Jacksonville,Duval,FL
  • $24 per month
  • about 1 days
  • "Geat call quality"
  • "Too many E911 notifications, call waiting squawk is too disruptive"
  • "Call quality the best so far, they need to reduce the price more"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

Purchased the package though Best Buy. Self-Install was seamless using Comcast as the bulk bandwidth provider. Believe them when the instructions demand you reset all of the devices in a particular order. One issue seen is that it reports my new greeting is active, but when I dial in the system greeting is used. Will wait a day to see if change goes through. The other issue is that the TA/Gateway resets itself when performing a security scan. (D-Link DVG-1120M) TA cannot contact AT&T gateway until unit is power cycled after the scan completes. AT&T automatically updated the firmware when the TA was provisioned.
Voice mail is instant and is reflected in my web mailbox immediately after completion. Call quality was excellent. No clipping or distortion heard. Depending on number dialed, did detect a small delay though there was no echo.

Will test behind a firewall to see if security issue can be addressed over short term. Since users cannot update the firmware, I am left to use my own devices.

(4/22/05)

I am still happy with the service. I did have an outage, but it was caused by a DHCP issue at the ISP. I FINALLY recv'd my rebate check. They didn't send it to the address I entered, but to the billing address of my credit card before I moved. So it had to be forwarded.

(7/2/07)

I am still using and am generally happy with the service. The E911 "your service address has changed" seems to pop up more now than usual, but no drop offs, no clipping, no issues.

(1/28/08)

Still on the service. They recently had a non-announced price drop from $29 to $24 per month. If I hadn't have gone to the promo page I would have missed it. No change in service quality after I requested the price change. Except for the occasional "E911" must answer after the TA loses contact, it still works as advertised. Same TA. Used permanently on a Comcast HSI link. The call waiting notification, which I haven't noted before and has been unchanged since the beginning is starting to annoy me. The "beep" is a squawk where I miss several words of the other person talking. If I ignore the other call that squawking can lead to missing some important conversation.

(4/20/09)

Received letter informing me that CallVantage is being shut down by AT&T with no deadline. Basically saying to start looking now and get your number ported as quickly as possible. No incentive to switch to another AT&T product, just a small mention on U-Verse. After 4 years of pretty good service it looks like adios is coming pretty soon.

(9/24/09)

Service terminated and ported to VoicePulse. I never heard of any company that stopped a product/service that received such great reviews and offered NO incentives to stay with them. Very odd. Final monthly invoice was growing every year. It used to be just $24. By the time I ported, with taxes and regulatory charges it had gotten up to $31 a month. Yeah, $7 a month in fees and taxes on a $24 dollar service.

Adios AT&T CV.

Comments:

next review in page (previous review)
Review by trmyers See Profile
member for 8.9 years, 324 visits, last login: 1.7 years ago
updated 3.8 years ago

  • Winston,Douglas,GA
  • $30 per month
  • (12 month contract)
  • about 4 days
  • "Superior call quality and reliability"
  • "It wasn't plug and play like I had with Vonage and Voicepulse"
  • "I'm paying a little extra for alot more quality and reliability but it is worth it."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

My Other Reviews

·VoicePulse
Got it Sept 28th. Four business days from order to receiving it. It took about an hour to get it working at first in front of my router. My problem was I had PPoe working on my router and PPoe on the TA. With the TA in front of the router, you only need the PPoe working on the TA. This was not covered in their manual. I have since moved the TA behind the router so the PPoe is now only on the router.

I use this for business and wanted superior call quality and reliability. Both Vonage and Voicepulse were OK for 2nd lines but neither were reliable and call quality was OK. With Vonage and Voicepulse, I'd get busy signals or have to reboot the TA once a week and miss calls. CallVantage call quality is great. I can surf the net with 90% of my bandwidth and have no problems with a call. I never get busy signals when dialing out. I got 2 virtual numbers for $4.99 each and didn't get charged a setup fee.

I suggest CV as a first line service if you need quality and reliability. If you only are in it to save money or a 2nd line, then Vonage or Voicepulse will suffice.

02/23/2005 - I use CV constantly Monday through Friday for business and it never fails. Sound quality is exceptional.

08/13.2009 - Received my letter informing me that they were turning off the service in October. It has been rock solid since day 1. I am trying out VoicePulse right now and will port my number to them if they prove themselves.

Comments:

next page (previous review)
Review by sonarman See Profile
member for 12.5 years, 3025 visits, last login: a few hours ago
updated 3.8 years ago

  • Chittenango,Madison,NY
  • $24 per month
  • about 5 days
  • "Quality"
  • "Tech support can be long and must elevate for even some simple problems"
  • "for the $$, it is so far the best"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

I have had ATT CV for 4 months, after some tough growing pains, over the last 2,.5 months, it has been rock solid. I switched to a linksys TA and have placed it infront of my WRT54G and it has just worked without loss of bandwidth while on the phone. The cost is $5 more than Vonage, which I tried earilier and it has the call quality of a walkie talkie. The quality of sound is outstanding and I have not experienced the hiss others claim. The only one dig I have is the tech support. For even the most simple things, you often need to elevate to get some help. The web site has the best features off all. They also support 911 service,.

Overall, The WAF factor has gone from 0 to 90 percent over the last 2 months.

Update: The service has been rock solid for months. Very happy with Linksys TA and Wife is extremely happy

Update-7/22/06. The services continues to be rock solid. No outages in the last 6 months and to top it all off. Price has dropped to 24.95/month. Given the outstanding quality in voice and service comparied to others I have tried including vonage, it is the best value for the money

10/1- The service has had zero outages. I hand an issue with the power supply on the TA going bad. FexEx brought me the new one in a day from ATT. Great service

2/6/2007- The service continues to work flawlessly. With the price drop last summer, this has been outstanding. Only one issue due to a line surge(Not ATT fault), they overnighted a TA and I was online the next day. Tech support has improved greatly. Outstanding service/quality! A clear replacement for your landline

8/3/2009 - Well, its been a good ride. I got an official letter telling that the service is being terminated by October 20. Too bad ATT killed this. It was rock solid for whole time. Moved to Vonage as the only other option unless I wanted to send the cable company more money

Comments:

Wednesday, 19-Jun 20:33:50 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.