how-to block ads
|
»next review in page
 Review by DrStrange 
UPDATED: 155 days ago
member for 7.2 years, 2806 visits, last login: a few hours ago
 West Hartford,Hartford,CT
 $45 per month
 about 12 days
 AT&T
 "It works. Tech support is US-based."
 "$99 setup fee, charge extra for multiple e-mail accounts"
 "It's working. It's really fast. The weak points are relatively unimportant."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I ordered 6.0/768 'Value Speed DSL' on March 3rd and they had it up and running on March 14th. I received an ADSL 2+ modem from Covad on the 17th. I got e-mail updates from Covad when each step of the process was completed. So far, everything is just as advertised on their website. This is re-sold Covad service, with Covad IP [dynamic] addresses, routing and DNS servers. Sales, installation and tech support are US-based [in Oregon].
It's still all good two months later. I'm very happy with it so far.
Followup comments: | Forums » comments on review of Stephouse Networks |
 | »next review in page (previous review)
Review by housemusik
Posted: 3.6 years ago
member for 3.6 years, 0 visits, last login: 3.6 years ago
Portland,Multnomah,OR
$60 per month
about 7 days
"Great Support, Fast Connection, Local company"
"None"
"Stephouse Rocks- Standalone service is amazing, Support is fantastic!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
I switched to Stephouse from Qwest DSL and I could not have made a better decision. I have a fast connection (1.5mb) on a dedicated line and my service has never wavered or gone down. It only took a few days to get someone out to install the line, and once it was installed I have not been down once. The support folks at Stephouse are fantastic, never any hold time, and always seem to be around to help. The people at Stephouse are friendly, just as you would expect from a local company.
Followup comments: | Forums » comments on review of Stephouse Networks |
| »next review in page (previous review)
Review by pdxdsl
Posted: 3.6 years ago
member for 3.6 years, 0 visits, last login: 3.6 years ago
Portland,Multnomah,OR
$55 per month
about 5 days
Qwest
CLEC party: Covad
"Install was fast, very informative pre-sales info, and setup was a breeze"
"none so far"
"they're awesome"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
These guys are top notch. Not only is the service great and fairly priced, the cost they quoted me was the cost I recieved on my bill. I didn't get two pages of unexplainable taxes and other "fees" like I did in the past with comcast and other ISP's I've used. Very honest and reliable company.
Followup comments: | Forums » comments on review of Stephouse Networks |
| »next review in page (previous review)
Review by dslMunkey
Posted: 3.8 years ago
member for 3.8 years, 3 visits, last login: 3.6 years ago
Portland,Multnomah,OR
$95 per month (12 month contract)
Qwest
CLEC party: Covad
"Personal & Friendly customer service, fast installation, FASTER connection, competitive pricing"
"6mbit of broadband sweetness can be a huge productivity distraction"
"love them, they're great"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
Signed up for Stephouse Networks (www.stephouse.net) 6Mbit/768k DSL service
in July '04. Impressive: very personal customer service throughout the order process. Was up and running within one week. Speed tests consistently deliver 5500+kbps. Service has been up for 8 months now without a single outage or complaint of any kind.
Followup comments: | Forums » comments on review of Stephouse Networks |
|
|
Stephouse Networks
·