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Review by jchambers106 
Posted: 4.7 years ago
member for 4.9 years, 435 visits, last login: 2.1 years ago
 Kansas City,Jackson,MO
 $39 per month
 about 7 days
 "cheper than sbc: got a package with TV,Internet, phone, 150 mothly"
 "scientific atlanta modem is a pile of sh**"
 "got better service after i ditched the sa modem got arris modem"
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Got tw digital phone last april when it was in betta stages had it for a year
been somewhat reliable.Support is there when I need it also no credit card
reqired on bill one payment one company it is a winner until I can get DSL
here than I will switch back to sbc for a phone as soon as they upgrade the
network for DSL. Could be allot worse could be paying allot more its a winner
up date as of 11-28-2005
Its as good as your cable connection i did a transfer of service and everything is good as good gets iam keeping them until i find a better provider just stay away form an sa modem they were junk to begin with don't know why they used them
still haveing problems with the phone website to view statement
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Review by hchavez78
Posted: 4.8 years ago
member for 4.8 years, 1 visits, last login: 4.8 years ago
Charlotte,Mecklenburg,NC
$40 per month
about 15 days
"EXCELLENT SOUND QUALITY, SAVES ME$$$"
"NO 3 WAY CALLING"
"A GOOD WAY TO STICK IT TO MA BELL WHO HAS BEEN MILKING US AL THESE YEARS."
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I' ve had digital phone for about a month now. Instalation went flawlessly, I read post from people that say that there VOip does not support ADT, but I had no problems with that. The minor technical diffuctly I had was not being able to dial international for the first few days, but nothing that technical support couldn't handle. Did I mention they have spanish speaking tech-support also.
So far so good just, look forward to having 3 way calling some day. Time Warner Cable has always delivered, I use all there services. I'm glad that there are companies that are willing to keep up with technology instead of just keeping up with the cost of living.
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 Review by CableGei
Posted: 4.8 years ago
member for 5.5 years, 1579 visits, last login: 1 days ago
Vandalia,Montgomery,OH
$39 per month
"Kept my old phone number and has all the bells and whistles."
"Haven't had a problem so far!"
"If you're into saving money, go for it!"
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I've had Digital Phone for about four months now and have had no problems. It's actually more reliable than my line from SBC. I used to have frequent outages and SBC always blamed it on the wiring in my house. Well, Digital Phone is using that same wiring and everything has worked fine since. Installation took roughly 45 minutes. I already had the appropriate cable wiring since I already had Road Runner, but had an additional phone line ran to my alarm system so that it would function properly.
For anyone reading this that is unfamilar with the service. Digital Phone doesn't ever hit the internet like other VoIP services and TWC has QoS running on the network to give voice packets priority. That gives a better likelyhood that your VoIP calls will sound like they should. Also, you won't see Vonage coming out to your home to set anything up for you, provide free service calls to your house, or make sure your phone service interfaces properly with your alarm system. Those reasons were all key reasons for my decision in choosing Digital Phone over the other VoIP services.
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Review by garaux1
Posted: 4.8 years ago
member for 5.3 years, 425 visits, last login: 1.3 years ago
Charlotte,Mecklenburg,NC
$40 per month
about 15 days
"reliable customer service, unlimited calls, set price, reliable LNP, free equipment"
"price higher than most VOIP, extra for voice mail"
"Your get what you pay for, don;t undersell yourself with any VOIP provider"
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I had signed up for Vonage last summer and tried to do a LNP (keep my existing phone number.) A month went by with no number transfer. I spent hours on hold calling once a week for updates for the next several months with no real action being taken by Vonage. They in fact outsource the line transfer to another company who cares less than servicing Vonages clients. I demanded escalation to mangement on many calls and was always promised a call back which I never received. The Line on a temporary number worked OK, but the lack of service was appauling.
After too many lies about the progress on the LNP I finally gave up. Obvisouly Vonage was not going to be able to transfer the line, and although I could have lived without the Number I did not trust them.
Lucky for me Time Warner had JUST introduced Digital Phone in my area. I called the local office and in two weeks time had Digital Phone in my house with the Number transffered from BellSouth. It costs a bit more, but you get what you pay for I guess and Time Warner did what they said they would do, provide my existing number on VOIP.
The line has been great so far. They replaced my existing Modem with a combination Modem/phone box that has a built in battery supply for power outages. My internet connection speeds did not chnage at all when I am not on the phone and I notice only a small decrease when on the phone. The great thing is I hear no loss of quality on the phone even when doing a simultaneous upload and download on my computer of large files. In fact the first conference call I was on peopel said I sounded clearer than before!?!
I'm sold. You get what you pay for. I now have reliable connection, a $30 savings on phone over Bell South Unlimited, my same phone number, and Time Warner service and Support at various locations around town.
Sorry Vonage. You did it to yourself.
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