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Review by xexx 
UPDATED: 3 days ago
member for 5.2 years, 318 visits, last login: a few minutes ago
 Aledo,Parker,TX
 $62 per month (12 month contract)
 about 23 days
 "Broadband in the boondocks, no download cap"
 "very few, other than waiting 23 days for install"
 "only option"
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Service has gotten worse lately, especially in the last part of 2009. I'm paying for 5Mbps, but barely getting 2.2Mbps through extended downloads during nonpeek times, during peek, such as below, I'm lucky to get 1Mbps. Getting less speed than I was in 2005. Would switch if there was an alternative, but there isn't.
The packages are more as follows:
Pay for "up to 5Mbps," get 2.2Mbps
Pay for "up to 2.5Mbps," get 1.3Mbps
Why don't you just be honest about the speeds? That whole burst stuff is crap, giving 5Mbps for 5 seconds max does not make that the speed of the connection.
»www.speedtest.net/result/622009641.png Is Friday nights speeds, looks like they're oversold and can't keep up.
On the plus side, ping is good and low ping first person shooters are great, and as I said before, there is no alternative broadband provider around.
Followup comments:  iansltx
join:2007-02-19
Golden, CO | Network? What network is Unite using, out of curiosity? You can probably tell by running a traceroute to Google or somewhere else... | |
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Review by Locoman
Posted: 2.4 years ago
member for 2.4 years, 0 visits, last login: 2.4 years ago
Weatherford,Parker,TX
$45 per month (24 month contract)
about 10 days
"Stable connection, responsive customer service"
"The guys at work with their fancy Verizon FIOS uber-net laugh at my puny excuse for broadband."
"Unitewireless is the only broadband provider in my town, so it's a good thing I'm happy with it."
| Pre Sales Information:
Install process:
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Surprisingly reliable wireless broadband.
This is a professional outfit with excellent customer service. They use Motorola Canopy hardware, using 900MHz and 2.4GHz bands (they may have rolled out 5GHz equipment, but I don't know). My transceiver uses the 2.4GHz band, and I did have some interference problems early on that turned out to be caused by a neighbor's wireless RCA wireless A/V transmitter.
But before I figured out the source of the interference, the tech support guys worked tirelessly and patiently with me to try to get the problem solved. They understood the equipment and actually tried to troubleshoot the problem rather than simply throwing parts at it haphazardly. It was dumb luck that I discovered that my neighbor's problem with his A/V transmitter correlated with my connection problems, I can't blame the technical support staff since it was such an intermittent problem (the A/V transmitter was only turned on when my neighbor wanted to watch TV in his bedroom, and there was no predicting when it would go haywire).
Also, the installation was very well done. The installer ran the ethernet cable through the attic and down an interior wall and used a backing bracket to fasten the wall plate (unlike the Dish installer who cut the hole too big, so only half the screw threads actually cut into the drywall, so the plate popped off the first time I unplugged the coaxial cable).
I got the 1Mbps down / 256Kbps package for something like $40/month. The published guaranteed sustained throughput is 256Kbps down / 256Kbps up, but I've never seen download speeds drop below 800Kbps, and every speed test I've done has had results ranging from 900Kbps to 1.2MBps. Latency is a bit too high for playing shoot 'em up games over the Internet, but that's what I get for getting the cheapest package.
Very happy with the service, which is a good thing since my only other option is dial-up (well, there is another wireless broadband provider, but I only know of them from people who dropped them to switch to Unitewireless).
Followup comments: | Forums » comments on review of UniteWireless |
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UniteWireless
