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All reviews of tw telecom


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Reviews:
read 3 reviews (2 positive) (0 negative)
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Review by CableGei See Profile
Posted: 1.5 years ago
member for 5.5 years, 1577 visits, last login: a few hours ago


Brookville,Montgomery,OH
Business customer
$100 per month (12 month contract)
about 30 days
"It hauls!!"
"Costly.... but hey, you get what you pay for."
"Very nice!"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

    Well, unlike most reviews I've read on here about TW Telecom.... I'm actually on it, whereas most of the reviews are people who are confusing Time Warner Cable's Road Runner with TW Telecom.

    It works well, and they can provide some serious speeds... but it comes with a cost.

    Followup comments:

    sabersaw
    Premium
    join:2001-08-21
    Dayton, OH

    Finally the first real review for TWTELECOM

    Everything has been great for us the passed 4 years. Always copper/smartjack problems if any. TW dropped the ball on us last week for the first time. Our trouble ticket did not get worked on in a timely manor. The problem was as usual, Ameritech's (or whatever they are called this week) copper. But they were slow to dispatch the tech. It took escalation from management. Not the TW we have dealt with in the past. Are they going through 'changes'? We may start looking again for another provider. With the cost of their service, one should expect nothing less than stellar service/support.
    Forums » comments on review of tw telecom






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Review by s1deout See Profile
Posted: 2.3 years ago
member for 5.9 years, 1129 visits, last login: a few minutes ago


Dayton,Montgomery,OH
Business customer
$3000 per month (36 month contract)
about 14 days
"Awesome service and support. Fast and friendly"
"None so far"
"Definately worth the cost to have 30Mbits on Fiber and not be on copper"

    Had 2 T-1's from Sprint for 3 years bonded for 3Mbits. Got a itch for fiber and TWT scratched it for a full build of 30mbits (20 for data 10 for voice).

    Reliable and fast. Great service.

    Followup comments:
    Forums » comments on review of tw telecom






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Review by tnguyen1212 See Profile
Posted: 2.5 years ago
member for 2.8 years, 156 visits, last login: 1.9 years ago


Irvine,Orange,CA
Business customer
Contract price not specified.
"Business Class service only, Fiber Optic Broadband Capacity, Latency, Reliability, uptime, cost"
"Business Class Service only"
"Most affordable Broadband for business in the area"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


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