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Review by djklord 
UPDATED: 232 days ago
member for 8.4 years, 29 visits, last login: 98 days ago
 West Chicago,Dupage,IL
 Contract price not specified.
 "better than dial-up"
 "expensive, slower than DSL/Cable, confused installation setup"
 "use only of there are no other options better than dial-up"
| |
There seemed to be three companies involved in the installation process: Wildblue, some company which schedules installations on behalf of Wildblue, and the actual local company which sends out a person to do the installation. I received several calls from these three companies regarding the setup of the appointment for installation. They don't seem to communicate with one another, but only through me - asking me if the others had contacted me and what did they say/do. Eventually, though, although delayed by about 6 hours, the installer came and did his work well. (In fact, the actual installer worked hard and fast and was friendly.)
I ordered the fastest option (1.5Mbps/256Kbps) for $90/month. All packages come with a usage restriction. For this most expensive option, I get 17GB download and 5GB upload per rolling 30 day period. It's been almost a month since I started service and I have used about 83% of my download so far (according to the usage meter on their site) - although, yesterday I received a message saying I had already reached my limit and would be throttled back to much slower speeds until my usage for the last 30 days goes down below 70%. Yesterday, about 90 minutes before I received the msg stating I was over my limit, I received a warning saying I was approaching the limit. Well, I just tested my speeds, and I have NOT yet been throttled back - which is good because either their usage-measurement tool is wrong, or they are wrong about me reaching my download limit.
I realize that one almost never gets the throughput advertised by ISPs, but I am quite disappointed by my upload speed results. 256Kbps is slow enough, but I have been measuring about 90 to 100Kbps upload on a good day. Download has been up around 1.5Mbps for which I am grateful. Of course, latency on this satellite connection is a problem in some situations.
I tried looking for a wireless option, but AT&T wireless here in Vermont provides only EDGE, not 3G, and that is much slower and even more expensive. I cannot get a Sprint signal at all where I am (in rural Vermont), and Verizon claims they can provide a faster upload, but slower download, but for a much higher price (since my usage is quite high - and I'm not downloading music and/or video).
WiMax is supposed to become available here in this area this summer, and I'm hoping to be able to switch to that - broadcast from a nearby mountaintop.
(I am shown as living in West Chicago, IL. That is no longer true. I need to update my profile on this site.)
Followup comments: | Forums » comments on review of WildBlue |
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Review by jamespangborn
Posted: 245 days ago
(review was emailed from domain centurytel.net)
Addy,Stevens,WA
Contract price not specified.
"None"
"WildBlue is a crooked company."
"DO NOT buy WildBlue Service"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings below consensus)
|
I had WildBlue service for a little less than a year and it was one of the worst experiences I have ever had dealing with any company. The bottom line is that they are crooked. In dealing with them at different times I had nothing but trouble getting any real cooperation out of them. When I finally decided to get rid of their service they said if I returned the modem and cables I would receive a $50.00 refund. The modem was in working order and the cables and power pack were all like new. I had a bad feeling when I packaged everything up very neatly in the box that they provided but went ahead with it anyway. I shipped it UPS using the mailing label provided by WildBlue. I got delivery confirmation from UPS on Dec. 8, 2008 and then waited to receive my refund. They said it could take up to 8 weeks. I actually waited until April 8, 2009, 4 months later and still had heard nothing. I phoned WildBlue and they said there was a note from their technician that the modem was defective. The modem was working perfectly when I sent it to them but they would not honor their promise of a $50.00 refund. I am absolutely certain there was nothing wrong with the modem but they refused to provide the refund promised.
I will never do business with them again and would definitely tell others to STAY AWAY FROM WildBlue. They are liars and crooks. I would rather get dial-up service than ever trust that miserable company again.
Followup comments:  
Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA | Maybe the reason Maybe the reason you experience bad service was because the modem was faulty. | |
| | channelzero0
join:2008-12-15
Lincoln, MO | Re: Maybe the reason Even if it was, the only reason they would have to deny a refund is if there is damage that he inflicted. Such as using a hammer in anger of their service. But if it was a defect with there Chinese made modems then its not his fault. | |
| | | wa6fhx
join:2008-03-31
Addy, WA
| Re: Maybe the reason THANK YOU! The service was horrible but I was used to 3 mbps dsl before I moved to a rural area and they couldn't even come close. But no, the modem was in perfect condition when I sent it in and was working. I even did a really neat job of putting zip ties on all the cables and made it all nice and neat. The only trouble is they are a bunch of crooks and they lied to get out of giving the refund. But now they have a nice shiny modem that they will stick it to someone else with.
Jim P. | |
| 
amd
@wildblue.net
|  Wild Blue Upload Speeds
| |
| | | |
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Review by stevenjcarline
Posted: 254 days ago
(review was emailed from domain gmail.com)
Kempton,Ford,IL
Contract price not specified.
"Down stream is good, Downloads are fast. Connection is reliable"
"Upstreem is WAY below par. Customer service is not very good. Must have good credit to lease equipment otherwise have 200.00 USD"
"It is what it is. I don't think anyone would rave about this service having used cable or DSL."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
|
Wild blue and other satellite ISP's are not bad. Not good either, They
are usually the last resort when living in the middle of no where. Wild
blue does its job with a decent down stream speed. Its upstream however
needs a lot of work. their F.A.P., or Fair Access Policy, unfortunately
is governed by the government itself cutting down incredibly the amount
of bandwidth allotted a single modem. If all you have are emails and web
pages and messengers it's ideal. Don't even dream of gaming, downloading
large files, or using V.O.I.P.. If you ever get the chance do not couple
wild blue with satellite t.v.. Taking them separately makes life much
easier.
Followup comments:
Roy in Texas
@wildblue.net
| Not wild about WildBlue I live on a farm in Central Texas. I previously had dial-up. A company called Pegasus Rural Broadband WiFi received a "sweetheart" of a loan from the USDA "to provide high-speed internet to historically under-served rural customers." The United States Department of Agriculture fell for this lie and loaned Pegasus a boatload of money. Pegasus came into may rural communities and basically with bailing wire, installed their systems of wireless systems on water towers and where ever they could get a cheap lease. My service cost $29.95 per month. For me, the system was BLAZING fast, but when school kids got home, the systems slowed to dial-up when all the kids were on-line. About a year after I was on Pegasus, they pulled the plug and focused on big city customers only. They ripped off the USDA and left us "underserved" rural folks in a lurch.
I found WildBlue, purchased their equipment and now I pay $85 each month for their premium package. I've used their service for nearly two years now. Yes, it is faster than dial-up (on most days) but for nearly $100 a month, I am very disappointed. Their system STINKS for anyone using a Macintosh running Mozilla Firefox, and yes, I've downloaded their "optimizer" but is doesn't do one iota of good in making web-pages load faster.
As soon as someone else comes in as "competition" I am dumping WildBlue MUY PRONTO. My "city friends" having internet service for $30 a month, blow me away in speed in regard to using the internet. | |
| 
Island Jeff
join:2005-07-18
 ·WildBlue
 ·TDS
| government intervention??? quote:
their F.A.P., or Fair Access Policy, unfortunately
is governed by the government itself cutting down incredibly the amount
of bandwidth allotted a single modem.
I'm very curious about this statement re: the FAP -- how does the government cut down on the amount of bandwidth wildblue can provide to an individual modem? Can you give a link or some info on how the government comes into play here?
--
Very happy TDS DSL user | Wildblue in Lake Michigan | |
| | | |
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 Review by opus74
UPDATED: 257 days ago
member for 7.7 years, 2569 visits, last login: a few minutes ago
Coello,Franklin,IL
Contract price not specified.
"Allows Internet in the most remote locations."
"Usage recording is flawed."
"Only if you have no other option.."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
|
Moving from Atlanta (too many people) to a "town" with less than 100 population.
Ordered service through the local NRTC provider (Hamilton County Telephone). Very professional about gathering information etc. Install was said to be about 4 weeks out.
Got a call 2 weeks later scheduling me for 2 weeks out. (Still a 4 week time-frame).
Another call 3 days later, they had another install cancel, can we come by in an hour??.....come on down.....
Installer (LR) was excellent !!! He set the pole in concrete, trenched in the cable, even helped me fish it to an upstairs room that will be the "data center" once we have moved in. Now that's customer satisfaction !!
Setup was quick....I didn't do the email setup as all I had was a company machine because of the quick notice. Installer had all the info needed for me to do it later. I really don't need the email as I have a couple of domains with unlimted EMail.
From arrival of the installer to done including fishing, trenching, setup etc...3 hours max. and it was done right all the way.
IP is dynamic, but hasn't changed in a month. Modem is not much bigger than a DSL modem. It can be mounted vertical or horizontal. If switching from DSL in the big city, remeber to reconfigure your router from PPPoE to Normal IP.
Since the install, speeds have been very consistent on DL averaging 1400 and peaking at 1800 (pro-pak). Upload has varied from 300 down to 50, I understand WB has had some issues with this. There seems to be no pattern to the variations. Mouse clicks don't take much upload, but I do need to update my websites on occasion.
I have noticed that the DNS is somewhat slow. By configuring my router to use Level 3's DNS servers, I have noticed an improvement. Once we are moved, I will have a dedicated DNS server, so that should remedy that issue.
It's great to be back in the country, and still have "T1-type" service. (DL at least).
The price is high (compared to DSL, but on target for SAT), and it sure beats the hell out of AOL !!
Let me know if you have questions or if I need to clarify anything.
Opus74 10/27/2005
Thanks to Hamilton County Telephone and installer LR .... GREAT WORK !!
Update 8/2/06
Service has still been mostly good. We are "fed" from the Syracuse gateway which has had lots of troubles since 7/11/06. Fortunately, I am serviced through a co-op so my customer support experience has not been as bad as some others that have to deal with WB directly..
As I have said before, most WB customers don't want to be WB customers. But it's our only choice besides 14k dial-up, or DWay and their somewhat strange FAP.
So far ... so good.
Update 12/15/2006
I can no longer, in good faith, reccomend WB to anyone. On 11/17/05, the service was literally destroyed by a software patch to the modems. I am paying for 1.5 down, I have not exceeded 200k down since 11/17. Every single page downloaded times out at least once. You can no longer access any sites hosted, parked or forwarded by GoDaddy.
They have "tweaked" their FAP meter to record every glitch as usage. Unplug the modem for a day, and you still will show a gig or more of download.
WB has told me and several others basically "that's the way it works now".
I have no other choice at the moment, but I would hate to see anyone else get involved with this company.
Update 1/15/08
Service has been status quo lately. HTTPS is ridiculously slow. Alltel has added EVDO to the area and will be going Rev. A soon. Until then WB is usable, but barely.
I must commend Hamilton County Communications though for excellent customer service throughout.
Update 3/27/09
Nothing much has really changed in the past year. Everything above still holds true.
Alltel has Rev. A now in this market and it looks good. There is a WISP moving into town, but it has taken them 6+ weeks to get the power from the meter to the radio. Makes me wonder if it will ever work. Still with WB, but leaning toward Alltel or the WISP.
Followup comments: PDXPLT
join:2003-12-04
Banks, OR
2 edits | November 17 was Black Friday I agree. Before this date it was a good service; afterward, its value has decreased to a tiny fraction of what it was. | |
| | | |
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Review by .
Posted: 274 days ago
(review was emailed in)
undisclosed location
Contract price not specified.
| |
I am a disabled veteran and the Veteran's Administration prepaid my 2 year contract with WildBlue so that I might be able to work from home. WildBlue REFUSES to provide a receipt for the payment. They claim they are a paperless company and no amount of discussion with their worthless customer service billing department can provide a receipt except their monthly online which does not provide a receipt for the full amount paid to them. Now the Veteran's Administration cannot reconcile their accounting of this bill with payment. I thought because they were listed on the ATT&T web site that WildBlue would at least practice basic business practices. And yes, I too get intermittent connection with my internet. Frequently disconnected. I rarely post this type of thing but I am frustrated with WildBlue. It seems they must think they are above the law or at least common sense. I would be happy if they would just provide me with an online receipt for the full amount paid..over $1200.00!
Followup comments:
Veteran
@wildblue.net | WildBlue Billing I posted the above...I live in rural Missouri and am at the end of the phone lines. 2 miles remain to be updated for DSL. | |
| |
tiquer
@wildblue.net
| Re: WildBlue Billing  Don't know how you are set up but I have NEVER had a problem with Wild Blue - Every day, I am very HAPPY they are out there. The only time we lose signal is when the snow builds up to fast on the dish. Our billing is through a local small telephone company and we always get a monthly bill & statement. Do you pay directly to Wild Blue ? If they are paperless they have to bill you some way - if the bill is on the net - copy it - if you pay with credit card or check you have your payment record or canceled check or if by money order you have your stub - I can believe that the VA IS TRYING TO SCREW YOU - I am a disabled VET and when I have to deal with the VA - try to not grab my ankles. | |
|
Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA
·WildBlue
| If your serious Try going to this site and sending a PM (personal message) to one of the moderators concerning your problem. They are quite helpful and may be able to solve your problem.
»www.wildblueworld.com/forum/index.php
--
Ron~ Wildblue Select Pak since 01-2006, Beam 26, Dell XPS600 Pentium D~dc 3.0GHz, 2Gig Ram, dual 160Ghd, XP pro, Linksys WRT54G router, client is Laptop, XP home | |
| specfrcvn
join:2009-04-01
Huntington, WV
| Wild Blue I am also a disabled Vietnam veteran. I know what you are going through. This is the worst internet service I have ever had. The cost is not worth it. Cable and DSL are much faster and cheaper then Wild Blue. I live in an area where I can not get either Dsl or Cable, so I am stuck with this snail of an internet. I have had phone line that was faster then this and never got kicked off line like I do with WildBlue. It takes forever to load pages and some of my work it times me out and I get so frustrated with it that my PTSD just goes through the roof. Try maintaining a web site with this server, forget it. When I up load pictures to my web site it takes forever, even if I only do one at a time. As far as the VA goes every veteran out there that has delt with the VA knows they are out to get you. You just may as well bend over and say do it with the VA. | |
| | | |
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Review by tgunr
UPDATED: 275 days ago
member for 4.3 years, 47 visits, last login: 27 days ago
Forbestown,Butte,CA
Contract price not specified.
"Reasonable download speeds within FAP"
"High cost compared to DSL, high latency makes web browsing sometimes painful, no VOIP, Gaming , etc"
"Reasonable value for rural locations and ok for a lot of people."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
|
I have been on Wildblue for past 4 years living here in the Sierra mountains with dial-up as only alternative. I had the Pro package of 1.5Mbps down, 256Kbps up. Being a professional programmer the 17GB/30 day cap was killing me as sometime a single Software Developer Kit from Apple can be 6GB. Once you hit the cap, you are throttled back to dialup speeds but with the extremely high latency found on satellite connections.I average around 1500ms latency which precludes any VOIP, video streaming, or gaming. Pull the trigger, and second and half later the bullet comes out, no fun.
I just pulled in a T1 for $350/month and am serving 4 neighbors using wireless to help cut the costs. Guess that makes me a little WISP. I am now back in game with a real broadband connection. Finally!
Followup comments: | Forums » comments on review of WildBlue |
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Review by clayusmcret
UPDATED: 278 days ago
member for 9 years, 86 visits, last login: 96 days ago
Holly Ridge,Onslow,NC
Contract price not specified.
"Better than dial-up"
"Not much better than dial-up and expensive as hell"
"If you can't get anything else, it's better than nothing."
| |
Until my current address I was a longtime cable internet user - 14+ years. Moved to a rural area where the cable company (CHARTER) refuses to add lines off main roads. Was left with no other choice but to go with satellite. Throughput's not that bad but the latency is horrendous. Drives me crazy! I'm seriously considering switching over to (probably) a Sprint wireless card.
I'm paying for the highest amount of throughput and only getting half of the advertised speed. This test result is fairly normal.
Speed Test #68018112 by dslreports.com
Run: 2009-03-06 23:40:31 EST
Download: 612 (Kbps)
Upload: 45 (Kbps)
In kilobytes per second: 74.8 down 5.5 up
Tested by server: 55 java
User: 241088 @ dslreports.com
User's DNS: wildblue.net
Followup comments: jameswade
join:2001-12-09
Hot Springs, NC | Cell data card You will probably be much happier with an EVDO card from Sprint or Verizon.
There is a lot of discussion and help for this at »www.evdoforums.com/ | |
| | adolobe
join:2002-07-23
Jacksonville, NC | Re: Cell data card Yea Alltel and now Verizon cover the area with EVDO. Ive used Alltel's evdo service on an off over the years in your area with great speeds. They dont have any caps..but now that Verizon has moved in Im sure there is the 5gb. | |
| | | |
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 Review by jm
UPDATED: 287 days ago
member for 6.2 years, 1961 visits, last login: 86 days ago
Graceville,Jackson,FL
Contract price not specified.
"Speeds pretty good"
"TERRIBLE LATENCY.. 1100MS OR HIGHER!!!"
"If you're out in the middle of nowhere, then I would might recommend WB."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
|
9/20/05
I had my WB installed on 9-1-05. The installer was late by 2 hours because they got held up at the previous install, it wasn't a big deal but a call from them would have been nice. I did call the installers office, they were quick to tell me that he was delayed.
Once on site they were pretty quick to run the cable and setup the dish. Total on site time was no more than 1:15.
Speed have been as promised, 1mb/200k.
:::.. Download Stats ..:::
Connection is:: 1030 Kbps about 1 Mbps (tested with 2992 kB)
Download Speed is:: 126 kB/s
Tested From:: »testmy.net/ (server2)
Test Time:: Tue Sep 20 2005 11:27:47 GMT-0500 (Central Daylight Time)
Bottom Line:: 18X faster than 56K 1MB download in 8.13 sec
Diagnosis: 90% + Okay : running at 97.35 % of your hosts average (210.140)
Validation Link:: »testmy.net/stats/id-2VWMNYRD5
:::.. Upload Stats ..:::
Connection is:: 184 Kbps about 0.2 Mbps (tested with 1013 kB)
Upload Speed is:: 22 kB/s
Tested From:: »testmy.net/ (server2)
Test Time:: Tue Sep 20 2005 11:29:40 GMT-0500 (Central Daylight Time)
Bottom Line:: 3X faster than 56K 1MB upload in 46.55 sec
Diagnosis: 90% + Okay : running at 100 % of your hosts average (210.140)
Validation Link:: »testmy.net/stats/id-CQZAN6JYH
Pings Have been as expected.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\>ping -n 10 yahoo.com
Pinging yahoo.com [66.94.234.13] with 32 bytes of data:
Reply from 66.94.234.13: bytes=32 time=993ms TTL=46
Reply from 66.94.234.13: bytes=32 time=629ms TTL=46
Reply from 66.94.234.13: bytes=32 time=631ms TTL=46
Reply from 66.94.234.13: bytes=32 time=629ms TTL=46
Reply from 66.94.234.13: bytes=32 time=626ms TTL=46
Reply from 66.94.234.13: bytes=32 time=661ms TTL=46
Reply from 66.94.234.13: bytes=32 time=613ms TTL=46
Reply from 66.94.234.13: bytes=32 time=696ms TTL=46
Reply from 66.94.234.13: bytes=32 time=626ms TTL=46
Reply from 66.94.234.13: bytes=32 time=622ms TTL=46
Ping statistics for 66.94.234.13:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 613ms, Maximum = 993ms, Average = 672ms
Currently I am sharing my connection thru a Linksys wireless router with total of three pcs.
******************************************************
3/24/2006
Speeds are still good as promised.
I had an ongoing issue for about 3 months. Problem was with the mobo in my modem. It had some short in it or something, if you moved the modem it would lose power. Normally this wasn't an issue as you rarely have to move the modem. It only became an issue when my beam would go down. I would then have to power cycle my modem and router. Once I determined that the issue was not on my end I would call WB support. They would report that the beam is down. I would say ok, but I have a problem with my modem, which loses power. Their response would always be "we can't escalate because its a known beam issue". Which under normal circumstances would be fine, but I knew this was a problem with the modem. Usually I didn't push it with them, and just went along.
I did get the call escalated 3 times. The first time it got escalated, 2 days later one of their support guys called me and canceled the call to my local NRTC. He explained that it was a beam issue, so they wouldn't be replacing the modem. I tried explaining that I DID have a modem issue however. But he wasn't listening. The second, they local guy came out and replaced the Tria. I told him that the problem was with the modem. He said we'll see what happens with this new tria. The third time I got the call escalated and finally had the modem replaced. This was just this week. The escalation took place like 3 weeks ago, but I had to leave town for work.
Now I can move the modem without it losing power.
:::.. Download Stats ..:::
Connection is:: 1062 Kbps about 1.1 Mbps (tested with 2992 kB)
Download Speed is:: 130 kB/s
Tested From:: »testmy.net (main)
Test Time:: 2006/03/24 - 9:40pm
Bottom Line:: 19X faster than 56K 1MB Download in 7.88 sec
Tested from a 2992 kB file and took 23.078 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Diagnosis: May need help : running at only 88.94 % of your hosts average (wildblue.net)
Validation Link:: »testmy.net/stats/id-OMQ2JTCYG
:::.. Upload Stats ..:::
Connection is:: 140 Kbps about 0.1 Mbps (tested with 1496 kB)
Upload Speed is:: 17 kB/s
Tested From:: »testmy.net (main)
Test Time:: 2006/03/24 - 9:44pm
Bottom Line:: 2X faster than 56K 1MB Upload in 60.24 sec
Tested from a 1496 kB file and took 87.84 seconds to complete
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Diagnosis: Looks Great : 16.67 % faster than the average for host (wildblue.net)
Validation Link:: »testmy.net/stats/id-6GUBZ1K45
C:\Documents and Settings\>ping -n 10 google.com
Pinging google.com [72.14.207.99] with 32 bytes of data:
Reply from 72.14.207.99: bytes=32 time=1166ms TTL=236
Reply from 72.14.207.99: bytes=32 time=1025ms TTL=236
Reply from 72.14.207.99: bytes=32 time=742ms TTL=236
Reply from 72.14.207.99: bytes=32 time=832ms TTL=236
Reply from 72.14.207.99: bytes=32 time=770ms TTL=236
Reply from 72.14.207.99: bytes=32 time=669ms TTL=236
Reply from 72.14.207.99: bytes=32 time=795ms TTL=236
Reply from 72.14.207.99: bytes=32 time=845ms TTL=236
Reply from 72.14.207.99: bytes=32 time=749ms TTL=236
Reply from 72.14.207.99: bytes=32 time=707ms TTL=236
**********************************************************
2-25-09
Speeds have been good, BUT....
My latency is TERRIBLE!!
I now average 1100ms or higher. Below are a few samples of pings and speeds. Every time I call WB they just blow me off. Their answer is "there is latency associated with satellite"... Like no kidding! My issue is that latency has doubled from when I 1st got the service.
I have to use remote desktop applications alot for my work, and the latency makes it unbearable. Almost like being on dialup.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\jose>ping -n 10 google.com
Pinging google.com [209.85.171.100] with 32 bytes of data:
Reply from 209.85.171.100: bytes=32 time=1202ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1953ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1227ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1433ms TTL=235
Reply from 209.85.171.100: bytes=32 time=2597ms TTL=235
Reply from 209.85.171.100: bytes=32 time=4159ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1435ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1339ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1217ms TTL=235
Reply from 209.85.171.100: bytes=32 time=1126ms TTL=235
Ping statistics for 209.85.171.100:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1126ms, Maximum = 4159ms, Average = 1768ms
C:\Documents and Settings\jose>ping -n 10 google.com
Pinging google.com [74.125.67.100] with 32 bytes of data:
Reply from 74.125.67.100: bytes=32 time=1077ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1227ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1843ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1227ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1226ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1331ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1227ms TTL=239
Reply from 74.125.67.100: bytes=32 time=2969ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1228ms TTL=239
Reply from 74.125.67.100: bytes=32 time=1331ms TTL=239
Ping statistics for 74.125.67.100:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1077ms, Maximum = 2969ms, Average = 1468ms
1554/47
1548/74
1584/125
1543/95
Followup comments: darkmagic
join:2009-02-17
Waterville, VT | Re sounds like wb isn't much better than hughes. | |
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Earth Signal
Earthsignal
Premium
join:2002-10-03
Burlington, IA | The latency changed in 2007 The latency changed in 2007 and your just now noticing it? | |
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jm
join:2003-09-21
Graceville, FL | Re: The latency changed in 2007 I noticed it along time ago, its just to the point where it is unbearable now. | |
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| Forums » comments on review of WildBlue |
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Review by (hidden by request)
Posted: 292 days ago
(review was emailed from domain kcbx.net)
San Luis Obispo,San Luis Obispo,CA
Contract price not specified.
"service is reliable"
"the price is WAY too much for the speed"
"Nothing better available in the near future"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
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We lived in the city and had broadband cable. It was very decent as
compared to T1 at work. We moved to the country, 3 miles outside of town,
far enough to be in rural no mans land. Went with Wild Blue because they
were one of two satellite providers in the area. Cable and DSL had not
reached us three years ago, nor have they yet. With a 2 year contract,
installation was free. We have the ProPak service level. For $85.00 a
month we have a screaming 1.5 download, not enough to watch any video like
Netflix on computer or missed TV shows on TV websites. I was appalled the
first time we came up against FAP. The service is better than dial up, I
sometimes think. Except for the price. For a savings of $70.00 a month I
would consider using internet for email only and downloading while I'm
washing the dishes or something. Of course, I am not ready to move back to
town, but I may get there.
Followup comments: | Forums » comments on review of WildBlue |
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Review by ger936
Posted: 295 days ago
(review was emailed from domain yahoo.com)
Goodrich,Polk,TX
Contract price not specified.
"expensive, limited usage, unseen charges"
"wild blue is a rip off!!!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
(ratings match consensus)
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I live in the country where we have had dialup for years. Don't you know I was excited when I found out Wild Blue was available in my area. They saw a sucker coming! I was charged 150$ for the dish to be mounted on a pole, that was the only charge I was informed of. Then a few days later when I checked my credit card, I had a charge for the first months service, a 95$ account activation charge and numerous other small charges. What I spent for this service that I have limited use of, another thing I was not informed of, I could and should have gone with Hughes. I feel angered and disappointed that I am now stuck with this service that I can't even use that much for a year. What a rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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