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Review by micromgr See Profile

  • Location: Sylvania, Lucas, OH, USA
  • Cost: $53 per month (12 month contract)
  • Install: about 14 days
DSL & Telephone service combined.
After a year, none that i could complain about.
A good service competent and friendly customer service.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

The main reason for choosing them was cost. I had verizon previously and this plan was a cost saving factor. I was impressed by the sales person's knowledge and service. The time between order and switch over was 14 days. The dsl modem supplied was a comtrend. Install was simply plug and play. No problems at all. I called service on one issue (the modem seemed to heat up). I got through to a tech without being placed on hold and he answered all of my concerns while making me feel like a valued customer. That was something new in my experience with customer service personnel. By the way, he spoke english and worked here in the good ole USA. It has been a year and i am extremely happy. I would recommend them to anyone.

member for 15.5 years, 128 visits, last login: 12.8 years ago
lodged 14.4 years ago