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TekSavvy DSL page on DSLReports
Six Month Rating

Reviews:
bullet 1110 reviews (920 good) (78 bad)
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Review by iphist See Profile

  • Location: Stittsville,ON
  • Cost: $36 per month
  • Install: about 5 days
  • Telco party Bell Canada
Good "I have had service at two locations and it's been rock-solid, Servers allowed, Static IP's"
Bad "None after four years of service"
Overall "Bang for Buck, by far better then most."
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I operate my own server and equipment on these lines and the operational uptime has been rock-solid for four years.

member for 6.5 years, 7 visits, last login: 6 years ago
lodged 6.5 years ago

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Review by (hidden by request)

  • Location: l0s1e
  • Cost: $25 per month
  • Telco party Bell Canada
Good "Great tech support and pricing"
Bad "Nothing bad to say at all"
Overall "The best I have encountered - Very well rounded and professional service - very reliable!"
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Regarding teksavvy as a dsl provider - They have been exemplary since I
started to use them 3 years ago. Their tech support picks up the phone on
the first ring, they are a great outfit to work with, and they have always
responded very quickly to the very rare occurrence of an issue. I highly
recommend these guys (And I was an employee at Bell Canada responsible for
much of their DSL program!!)



-gb





(review was emailed from domain eagleeyecamera.com)
lodged 6.5 years ago

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Review by KPaul See Profile

  • Location: undisclosed location
  • Cost: $30 per month
  • Telco party Bell Canada
Good "Amazing tech. support! Great price, and a very good connection. Service issues fixed fast!!!"
Bad "Bell was real lazy in terms of getting the info. to TS. I blame the entire delay of connection on Bell...."
Overall "The perfect choice for DSL. Wee worth the switch from cable."
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My Other Reviews

·TekSavvy Cable
·Rogers Hi-Speed
So I have been on with TekSavvy for a few now, and in all honesty, I am sort of kicking myself for going to DSL (Not TekSavvy). I have always used cable, and I miss the consistent speed with it, though the lack of torrent support with rogers is a well deserving reason to leave them in its own right.

The customer service is incredible! And they are always courteous, as well as quite frequent here on the site, so you can ask in whichever medium is better for you.

It took about 11 days from order to live, so that soured the whole thing a lot.

Set up was a hassle. I had to call too many times to get on the right profile (a few times with TS and Bell each).

Speeds could be better though, comparing to when I had initially been set up, not to rogers.

All in all, I will stick with TS just because I HATE rogers so much. I have referred a person already and plan on sending a few more their way.

UPDATE: I have changed the install co-ordination, based on the fact that bell screwed up.

UPDATE2: After a few months, things have changed for the better, with many MANY thanks to TSI for that!

UPDATE3: Still going strong, final update. Great service still, and as always, fast, reliable and fantastic internet / company!!!

member for 7.2 years, 1768 visits, last login: 4 days ago
updated 6.6 years ago

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Review by sandoo See Profile

  • Location: undisclosed location
  • Cost: $29 per month
  • Telco party Bell Canada
Good "Worked as advertised for last 4 months"
Bad "Starting to have silent internet crash issues for over a week with no resolve"
Overall "just as shitty as any other dsl provider with a better price."
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Well i have used sympatico rogers cable and a couple other dsl providers. All have been pretty good but when it comes down to it they have unexplained line outages and random time outs.

What can i do about it? NOTHING.

Honestly my past week of counter strike: source has been killed due to these random timeout's.

Hope to find a resolve.

Oh ya, just bought a new computer but issues were on the old one too. old setup (amd 2.4ghz with 512mb ocz dual channel, gigabyte mobo and radeon 9600) new setup (conroe dual core 3ghz, DFI mobo, 2gb OCz pc800 ram, 620w corsair PSU, saphire x1950 pro vid card)

Update** Looks like from browsing the site im not the only one with the exact same issues .**

Issues have been resolved (for the time being). Apparently bell did something and things are good.

Tech support was great but the bell side of things really make life a hassle.
n

member for 6.6 years, 31 visits, last login: 2.2 years ago
updated 6.6 years ago

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Review by TilhasBB See Profile

  • Location: Dollard-Des-Ormeaux,QC
  • Cost: $29 per month
  • Telco party Bell Canada
Good "Incredible, unsurpassed reliablity and customer service."
Bad "None"
Overall "#1 ISP In Canada"
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Great Value, Low price and Skillful knowledgeable tech support that want to help you.
A company that seems to have customer satisfaction as their primary goal. Can't beat that.


member for 13.7 years, 4066 visits, last login: 3 days ago
updated 6.6 years ago

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Review by TFPP See Profile

  • Location: Toronto,ON
  • Cost: $36 per month
  • Install: about 30 days
  • Telco party Bell Canada
Good "Fantastic customer service, low low price, no contracts and no throttling."
Bad "None"
Overall "No other provider even comes close to Teksavvy."
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The best internet service available, period!

Ontario & Quebecs' best kept secret in internet providers.




member for 9 years, 825 visits, last login: 1 year ago
lodged 6.6 years ago

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Review by SJP314 See Profile

  • Location: London,ON
  • Cost: $30 per month
  • Install: about 5 days
  • Telco party Bell Canada
Good "excellent speed and reliability"
Bad "none"
Overall "excellent company and service"
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I ordered TekSavvy DSL unlimited version and have been very happy. I signed up for service online on a Monday and they emailed back the same day saying service will be started on that Friday. The service was started on the day they said and I logged in with no problems. I have had no problems with the service since. I purchased a 2wire DSL modem from Megacomputer (»www.megacomputer.ca/) in London ON and have been very happy with the results.

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member for 10.3 years, 341 visits, last login: 213 days ago
updated 6.6 years ago

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Review by Avro See Profile

  • Location: Richmond Hill,ON
  • Cost: $40 per month
  • Install: about 5 days
Good "fast. reliable, great tech support"
Bad "none yet"
Overall "great service for a great price"
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great experience so far and expect it to remain the same.
got set up on the day i had asked. when i first conected i was on 3mb gave them a call a couple days later and was able to get the 5mb with no hastle
great service and great tech support

member for 6.6 years, 55 visits, last login: 178 days ago
lodged 6.6 years ago

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Review by sirpimps See Profile

  • Location: Etobicoke,ON
  • Cost: $33 per month
  • Install: about 8 days
Good "Great Tech service with excellent wait times. Cheap monthly fee!!"
Bad "Didnt use it sooner."
Overall "Best Broadband service in Toronto"
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Been using rogers for years and finally decided to get rid of them. I read alot about Teksavvy and the reviews were right. They are great! Cheap fee and reliable service.

member for 8.5 years, 74 visits, last login: 5.8 years ago
updated 6.6 years ago

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Review by accusync See Profile

  • Location: Rigaud,QC
  • Cost: $30 per month
  • Telco party Bell Canada
Good "Great support and service"
Bad "Is Handicapped by Bell Canada Lines"
Overall "Who needs Sympatico"
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Update: I am so pleased with the service, that I have added a 2nd account. Now to try bonding the 2 DSL accounts. The SUPPORT is 1st Class and Most Friendly and Competent.

As a long time user of Sympatico, I have finally left the twin beavers and signed up with TekSavvy. I have had to deal with Teksavvy on a few issues left behind by Sympatico and they were more than helpful.

No need to look elsewhere for DSL in Ontario or Quebec, Teksavvy has the pricing and support.

member for 9.7 years, 687 visits, last login: 5.5 years ago
updated 6.6 years ago

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