how-to block ads
|
next review in page
 Review by rbdwarf 
member for 6.3 years, 776 visits, last login: 1 days ago
lodged 6.3 years ago
 Montreal,QC
 $31 per month about 1 days Bell Canada "Good service reps, good pricing, USENET included" "Gime time, I'm still looking" "Best ISP in Canada?"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Having had DSL through another company for 4 years I felt it was time to switch - I was getting tired of customer service reps who couldn't leave the script behind and answer questions! Looking around I stumbled across TekSavvy who I had never heard of before. The word on the Net looked good - almost too good, it made me suspicious. But I was born suspicious so it's something I've learned to get over.
I called them and ordered the Peer1 (capped) service - if I go over 100GB per month then maybe I need to get out more  The rep advised me that it would take 5 business days for Bell to transfer the card from my previous ISP, but since I was already online I would be able to access TekSavvy as soon as they created my account - I'd get a call later to confirm UID/PWD.
ONE HOUR later he called back to confirm. Yup, my account was activated roughly 60 minutes from the time I ordered the service. I'm amazed, I'm agog.
At $29/month for 5M/800K I'm saving $10/month over my old provider and the provided USENET access acts as a good backup/alternate to my main server. Since I bought the modem when I signed up with my former provider I was able to keep it and I wasn't required to buy/lease/rent a new one - cool, a non expense, I wish life had more surprises like that.
It's still a little early so I can't speak towards reliability but I've got a good feeling about this.
Comments:
 | next review in page (previous review)
Review by taytong888
member for 7.9 years, 516 visits, last login: a few hours ago
lodged 6.3 years ago
- Nepean,ON
- $31 per month
- Bell Canada
- "Thorough help & follow up even if I'm not yet a customer"
- "None"
- "Dedication to helping prospective customers"
| Pre Sales information:
Tech Support:
Services:
(ratings match consensus)
|
Experienced very slow download speed for a 3 Meg DSL-PPPOE. My equipment is Win XP Home computer connected to a DLink 624C then a Gnet BB0050 ADSL modem. A week went by but problem was not solved. Went on DSLreports' Canadian Broadband forum to ask for help. Although I am not a customer, ROCKY somehow intervened on my behalf with Bell and as a result I was upgraded to 5 Meg. The speeds are now quite satisfactory.
I very much appreciate ROCKY's help and would not hesitate to recommend Teksavvy to family, friends and others.
Comments:
| next review in page (previous review)
Review by kneel
member for 6.4 years, 7 visits, last login: 5.1 years ago
lodged 6.4 years ago
- Kemptville,ON
- $24 per month
- about 1 days
- "Awesome deal thru the Nortel page.. saved a few dollars"
- "none"
- "Painless to switch"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I already had dsl from istop -> cia ->cybersurf->3web or igs.. you name the company.. they bounced me around..
Fed up with poor connection to the outside world... local bell canada loop perfect. ( I'm really close to telephone switch)
Simple fill in the form.. email sent the same NIGHT with a followup phone call the following morning... hang on.. what? OMG this is actually customer service!!! Something I never had before!!! A live person phoning ME to see if I had any problems or questions!!! Talk about a nice feeling.
I've only had the service for a couple of days, but my speeds are much better than before. I'm counting on other dslreporters here.. everyone says they are great.. I'm hoping so!!!
Cheers
Kneel
Comments:
| next review in page (previous review)
Review by pashu
member for 7 years, 29 visits, last login: 1.1 years ago
lodged 6.4 years ago
- Mississauga,ON
- $34 per month
- "excellent technical support"
- "none so far"
- "highly recommended for professional use/telecomuters"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
At first I was a bit skeptical when reading all these positive reviews, but now I understand why people like TekSavvy. Outstanding technical support, reliable service, reasonable pricing, truthful customer handling. I do not remember the last time my DSL went down, or my VPN connection to work got terminated due to connectivity problems on my side. Now that my DSL line has been upgraded I really have nothing more to desire for. TekSavvy, keep up the good work!
Comments:
| next review in page (previous review)
Review by bidnessb2
member for 6.4 years, 4 visits, last login: 3.7 years ago
lodged 6.4 years ago
- Toronto,ON
- $38 per month
- about 4 days
- "Competent, Great customer service, opposite of Sympatico."
- "Could be faster, only 3mb vs Bells 5mb."
- "Great company, I don't mind paying them."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I emailed Teksavvy to order. Someone called me back within three hours, and in english told me the hookup date. On that day I was hooking up my old modem and saw the Bell guy outside. Was hooked up in ten minutes. I probably won't have to call customer support, but it's good to know someone will answer and probably get the problem solved quickly
See my Sympatico review to see what a DSL provider shouldn't be.
Why would anyone give their money to a company like Bell?
Comments:
| next review in page (previous review)
Review by Yuzisee
member for 11.3 years, 8 visits, last login: 5.3 years ago
lodged 6.4 years ago
- Kingston,ON
- $29 per month
- (month by month)
- about 4 days
- "Terrific customer service"
- "Late at night may not reach peak speeds"
- "Actually enjoy your experience with customer service!"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Teksavvy has amazing customer service, and the internet service with Cognos backup experiences no downtime. The bandwidth usage cap is 100 GB per month, which as far as I'm concerned is unlimited. The upload rate is also very high.
But the selling point is the customer service. Even without making a request, Teksavvy has called me just to ask if I had any questions, or if there was anything they could help me with. When I first signed up, they confirmed it twice. They confirmed via e-mail, and then again on the phone.
I have never been so impressed with an ISP before.
Comments:
| next review in page (previous review)
Review by status
member for 8 years, 81 visits, last login: 1.6 years ago
lodged 6.4 years ago
- canada
- Contract price not specified.
- about 14 days
- "ip subnets / stable link / dns reverse"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
gotta say..when i moved from sympatico..i really was impressed with the time they take to answer a call...never goes past 2 rings before u get a real person answering 
no need to move to a business line just to have more ips or even better...they actually do dns reverse (bad side on this..they dont allow u to control the ips..everytime u need to change the dns reverse u need to send them an email asking the admin..) but it's all good...was up for about 2 weeks without a link disconnection...just did it because i had to change some stuff on my router...
tech support is the only thin i can't really talk about cose i never got any....
they'll probably help u with simple stuff like setting up ur connection..troubleshooting etc...but when it comes to stuff like routing and such...u kinda need luck to get the admin there...but hell for the price u pay...can't have any better
Comments:
| next review in page (previous review)
Review by RickyQ
member for 6.5 years, 26 visits, last login: 36 days ago
lodged 6.5 years ago
- Toronto,ON
- $29 per month
- about 7 days
- "Quick Setup, Awesome Customer Support, Good Speeds"
- "I didn't really recieve a manual on how to configure my internet. I had to call in to get the required information."
- "An aweseme ISP with great customer support"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
When i first signed up for the normal High Speed plan, i was told that it would only take a few days, before i can actually use my account.
They weren't wrong at all, within a week i received my new modem, along with a user name a password that worked, like promised.
I've had a few questions, such as "How do i get to my modem's admin page", and it was answered within 5 minutes of dialing their toll free number.
There's almost no wait time at all. I was also extremely happy that i wasn't being tossed around from agent to agent, like other ISP's.
The bottom line is that TekSavvy is an awesome alternative to the huge corporate ISP's such as Bell. They use the same line's any ways, it's just a different company name, with a different price. Along with amazing customer support.
Comments:
| next review in page (previous review)
 Review by bumbo
member for 10.5 years, 264 visits, last login: 2.1 years ago
lodged 6.6 years ago
- Corunna,ON
- $26 per month
- about 7 days
- Bell Canada
- "Great Price, Great Service"
- "none thus far"
- "Why is anyone still with Slowpatico?"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I've been with TekSavvy (OntarioDSL) for a few years now and have yet to either exceed my monthly cap or to have a problem, there are options for power users and avg. users alike, I have recommended to friends and family alike to join up. I have yet to hear a complaint from either.
Why are you still sitting there, go sign up now =)
»www.teksavvy.com
»www.ontariodsl.ca
Comments:
| next page (previous review)
Review by ClaudeB
member for 8.3 years, 1217 visits, last login: 24 days ago
lodged 6.6 years ago
- Clarence Creek,ON
- $29 per month
- about 4 days
- Bell Canada
- CLEC party: Bell Canada
- "good news server and great customer service"
- "news server speed limited to 1 meg down"
- "Very good for the price and exellent service"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I switched from and other isp to Teksavvy and the transition was very smooth.
Ordered their Unlimited DSL login for 10$ before actually switching to test their network before fully committing to them and after a few days I canceled my other isp and went full 3 meg service with them.
They use »www.usenetserver.com/ as their newsgroup provider so it's good for newsgroup users,the only down side is that they limit the download speed to 1 meg.
called them a few times and customer service is very helpful and knowledgeable.
Definitely would recommend them to anybody needing a good isp.
Comments:
|
|
·