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Review by frankw 
UPDATED: 33 days ago
member for 1.4 years, 10 visits, last login: 33 days ago
 Toronto,ON
 $39 per month
 "Real people on the phone, reliable, fast"
 "None really"
 "Best ISP I've ever used"
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Been with TSi on a dry-dsl connection in two different locations in Toronto and they have always been as good as could be expected in a tough environment. Order was processed by Bell in the usual standard timeframe. Like the fact you can use your own hardware. Website kinda sucks, could be better (acct management?). Like the availability of addons such as static IPs, MLPP, etc.
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Review by singsonn
UPDATED: 39 days ago
member for 103 days, 37 visits, last login: a few hours ago
Montreal,QC
$45 per month
 about 5 days
"Good tech support, price, fast"
"DSL has to go through Bell, need MLPPP to overpass trottling"
"Teksavvy made it simple to get connected and 200GB bandwidth make it more attractive"
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I ordered my dry-DSL line at Teksavvy after I checked all the possibilities to get DSL or cable at my new place.
My main concern was the bandwidth allowed per line and the reviews customers made about their provider.
After looking around I chose Teksavvy because they allow you 200GB of bandwidth, have excellent reviews, can make you avoid Bell Trottling through MLPPP, and have good tech support through DSLreport.
I really appreciate that I can get my questions answered through the direct forum.
They first set me up at 3M, and after looking at my stats I asked for 5M on this forum, I've been upgraded fast and I got messages from them to tell me that the job was done. Now I can download at 540KB/s!
Since I got connected (1 week), the connection has been stable and fast.
I didn't order their modem nor router, I find them a little overpriced, I got the same devices (ST516, WRT54GL) from DirectCanada. The setup was easy for the modem, but you need a little knowledge to change the router firmware. However there is a lot of topics on the forum that will help you to get it configured.
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 Review by realitybytes
UPDATED: 42 days ago
member for 7.3 years, 165 visits, last login: 9 days ago
Ottawa,ON
$45 per month
about 5 days
 Bell Canada
"Teksavvy is a great company, with excellent Customer Service, and Tech support. Doesn't Farm out Canadian Jobs to India."
"Uses Bell for the Last Mile, May end up being forced to cap @ 60Gigs under UBB (usage based billing)"
"Although 60% of the money spent on Internet access goes to bell, they don't get 100%"
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Teksavvy is a great isp with great customer support. I encourage you to switch!
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Review by delius
UPDATED: 43 days ago
member for 3.3 years, 45 visits, last login: 14 days ago
Stouffville,ON
$41 per month
"no lies or bull"
"last mile belongs to bell"
"smooth"
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switched from robbers cable to bell symp since i got 6 mos free
found teksavvy at 29.95 pls band fee 10.95 {dry loop use vonage only}
not one problem no billing issues like both rogers and bell
returned bells modem teksavvy rep suggested 20.00 refurb 2wire 2700hg
from canada computers which i am using with no problems
get max speed 5080/800 constantly fyi rarely throttled
one happy customer
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 Review by Oinktastic
UPDATED: 46 days ago
member for 4.2 years, 409 visits, last login: a few hours ago
Scarborough
$30 per month (month by month)
Bell Canada
"Fast, affordable, good tech-support, awesome DSLR community"
"Rely on Bhell"
"Provider that actually cares about customers and makes things simple"
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Update: Oct 9th, 2009. The gap in my DSL spectrum corresponds to local AM radio stations. Anyone know what the procedure is to remedy this situation? If only the tech who visited yesterday had told the truth about Bell's line being shielded, I probably wouldn't be having this problem.
Update: Oct 8th, 2009. Profile was raised to 5000/800 interleave. Bell tech showed today, but left without resolving my line issues. He seemed pretty clueless and really only knew how to connect his equipment and run another test or two. He claimed Bell's telephone wire is shielded, lol. What a waste. I'm being ever-hopeful and I'll get another one sent out asap.
Main Review:
I just started using the service and will be updating this review from time-to-time, because I'm hoping that this is just the beginning of a good relationship with my new ISP.
I called Teksavvy midway through September, to have service activated at the end of September. My cancellation date with 3web, my previous ISP, was the 30th.
TSI sent an activation e-mail with my new login and I was able to use my Teksavvy login long before the activation date. I finished off the month of September with the 3web login, but then I changed the username and password in my router to use Teksavvy on September 30th and I haven't noticed a disruption or slow-down in the internet service since then. Browsing is noticeably faster, pings are lower and more stable, and so far I'm always able to get the speed that I'm supposed to, given my profile: ~425KB/s.
I still have the modem that I bought from 3web, a Speedtouch 516v6. This modem seems shaky on my marginal line, so I picked up a used Siemens SpeedStream 4200, which seems much more stable. Teksavvy allows you to use your own modem or rent or purchase a new one from them, but I didn't require one myself.
My line profile hasn't changed from the 4032/512 interleave profile that I had with 3web, but I'm really hoping I can have something done about my line, because it still drops the connection once in a while. I have to call in and get Teksavvy to ask Bell to look at it. I had this same trouble with 3web and many, many years ago with AEI Internet, but I have a feeling that something can finally get resolved now that I have knowledgeable technical support staff to talk to who are used to dealing with Bell's *ahem* wisdom. I need Bell to actually look at the equipment and not just downgrade my profile, as they are often inclined to do.
At a total of $31.45 per month including tax for the residential premium DSL, I am very happy with the service so far. I would recommend Teksavvy to anyone, especially if you're fed up with Bell's or Rogers' disgusting nickel-and-diming tactics.
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Review by ftcnt
UPDATED: 46 days ago
member for 5.7 years, 1485 visits, last login: a few minutes ago
Toronto, ON
$113 per month
"Good connection, straight forward and no lies"
"I download a lot and having unlimited bandwidth makes it easy for me"
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I switched over from bell and the transfer was smooth and happened exactly as they told me. I waited for the day, got my modem setup and here i am. Its nice to have someone in Canada answer the phone when you call and have a question or issue. My bill with bell always got screwed up and I spent hours talking to people in India trying to get them to resolve the problem. I'm glad im done with that.
Update...October 2009
Solid performance and I added a second line for school. I highly recommend this service 
Update...July 2009
I'm happy with the service that I am receiving and use their home phone service too
Update...April 2009
No complaints and definitely the best value for my money Keep up the good work!
Update...Jan 2009
Smooth sailing with the occasional bump in the road but otherwise the best ISP I have used !
Update...Nov 2008
Things are running smoothly and no problems to report. Satisfied with service.
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Review by Zyzomys
UPDATED: 47 days ago
member for 1.5 years, 190 visits, last login: 3 days ago
Cantley,QC
$39 per month
"No downtime, no hidden service charges, bill never changes, great Canadian tech support"
"Wish they offered something faster but that is Bell's fault for not obeying the CRTC's ruling."
"Great value for money."
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Left Bell Sympatico for Teksavvy.
Purchased Unlimited with Up to 5M/800k received 6M/800k.
Purchased my modem from Caneris, and Wrt54GL from Amazon.ca. No ongoing rental fee.
Technical support was superb the one time I needed it. My problem was quickly solved and the person who assisted me actually works in Canada.
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Review by CheteBrown
UPDATED: 49 days ago
member for 1.8 years, 6 visits, last login: 49 days ago
Lachine,QC
$29 per month
"Great Customer Service and tech support"
"None so far."
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Well I had to order internet and a phone line for my girlfriends new apartment and I figured it was a great opportunity for me to test the waters with Teksavvy.
So far so good !
The customer service representative that took the order was very knowledgeable about everything she needed to get, she covered all the bases, even if it meant repeating the same "script" she must do everyday once the order is being confirmed.
The modem arrive several days before the installation data, and was already preconfigured for bridge mode with my router.
The service was installed as promised on the day of! GREAT !
The only ick was kinda on my part. Obviously I didn't read in the forums or the support section that tekksavy uses PPPoE (i'm so use to dealing with dynamic DHCP ISP's) that I had forgotten to setup my router for PPPoE... Furthermore my password that I chose was mis-spelled, but a simple call to tech support (no wait on the line) on saturday night @ around 20:30 EST resulted in my issue being resolved by a very friendly and knowledgeable technician by the name of Steve.
(i know some of you teksavvy employees are "trolling" around in these here forums, if you can track down these takes, please forward my Kudo's to him !!!)
All and all, it's to soon to call it in and say It's a right move, but so far so good !
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Review by graniterock
UPDATED: 50 days ago
member for 6.7 years, 373 visits, last login: a few hours ago
London,ON
$29 per month
about 1 days
"Good price, competent non-scripted tech support"
"Problems on the Bell part of the network need to be referred to bell to fix"
"If you like your bell service and want to save money... TekSavvy is for you"
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I've been a bell customer for many years. I ordered the teksavvy service 30 days in advanced and it was activated on time. Coincidentally the modem I had seemed to start having problems around the time I started the service but this wasn't teksavvy's fault. You do have to pay for your own modems, they will support them not but replace them for you (which is explained when you sign up). I'm saving about 20 bucks a month for a slightly slower speed but higher download cap as compared to bell. Which this pays for the modem I bought in less than 2 months. Tech support was useful in figuring out my connection issue which ended up being the modem. There was less than a 30 second hold time everytime I called in. It was refreshing to have tek support agents who critically think about the problem and made the effort to locate the actual problem. Even though the problem was the modem, the tech support agents didn't assume it was a problem on my end and ruled out problems that could occur on their side first. I am quite happy now that I have a new modem. I am totally statisfied that I made the change from bell to teksavvy thus far. My only wish would be that Teksavvy be able to access the same speeds that bell offers. But speed isn't everything.
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Review by twooper
Posted: 50 days ago
member for 3.3 years, 130 visits, last login: 28 days ago
Montreal,QC
$40 per month (12 month contract)
about 3 days
"Excellent service. Knowledgeable staff. Nice people (on the phone, but probably fat)"
"Always improving their systems in my sleep. Keep it down, I'm trying to get some zzzz's !"
"Going on 2+ years now and seeing improvements and continued interest in their business."
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Dry Loop, Static IP. 4-5M down 800K up.
200G Month - seriously enough. If you don't think so, maybe your not getting enough oxygen.
Get out of the house!
Life is good.
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TekSavvy Solutions Inc.
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Will let'em know....