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Review by dynamx 
Posted: 3.3 years ago
member for 4.9 years, 1067 visits, last login: 2.3 years ago
 XXXXXX
 $29 per month
 about 5 days
 "Rock solid connection.......A++++ sales and technical support"
 "-"
 "The model of a great ISP"
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I'm very happy with my service so far.
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Review by Brainwashed
Posted: 3.4 years ago
member for 3.4 years, 7 visits, last login: 3 years ago
Canada
$29 per month
about 5 days
 Bell Canada
CLEC party: Bell Canada
"AwsomeTech Support - Best I've Had"
"At Mercy of Bell and Bell's Copper"
"Excellent Value Combined with Excellent Support"
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I ordered TekSavvy's 3 Meg residential DSL service. I also bought my SpeedTouch 516 modem from them. I did this over the phone and everything went great.
We created my login and email accounts.
Suggestion: Advertise how much email space you get. The call taker had to ask and gave an incorrect answer.
They opened a ticket with Bell and 5 days later, my DSL light came on.
I checked the modem stats and was shocked to see how bad my line was. I was getting 672/160. I live at Cawthra and Bloor in Mississauga. My attenuation was 56dB with excessive CRC errors.
I called TekSavvy support and we troubleshot over the course of a day to eliminate internal wiring and the modem so there would be no charge to me when they open a ticket with Bell.
They returned calls promptly when there was new information. After certain it was not an internal issue, they opened a ticket with Bell for me.
Bell called me that night (Friday) and left a message as I was not home saying I should call my ISP. It is Saturday now so I called TekSavvy. They have an answering message on the weekend so I figured great, I won't hear from them until Monday. I left my name and number and holy cow, 5 minutes later I get a call.
Teksavvy checked to see what Bell has done and it seems all they did was lower my profile to 1 Meg to get a stable connection.
TekSavvy said the only thing I could try at this point was to call Bell and see if a line transfer is available to me to put me closer to a CO.
Well, I'm not too happy about the speed so I guess it's back to cable.
This is not TekSavvy's fault as it is Bell's copper. TekSavvy has to work with what you got.
All in All, I would recommend TekSavvy without hesitation. As a company, they are an example of how customer support should function.
If you are with Sympatico and get good speeds, I recommend the switch. It is less expensive and the tech support rivals Bell's.
This is a lesson for me trying to escape cable. In my situation, with my noisy copper, going from 300KB to 100KB download made me realize the grass is not greener on the DSL side.
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 Review by TSI Marc
Posted: 3.4 years ago
member for 3.4 years, 1733 visits, last login: a few hours ago
Chatham,ON
Contract price not specified.
Bell Canada
CLEC party: Bell Canada
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rock solid.
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Review by fink
Posted: 3.4 years ago
member for 7.2 years, 1239 visits, last login: 2 days ago
m4y2r8
$29 per month
"Good speeds, latency. Tech support helpful and fast."
"Need a static IP for full binary newsgroup access."
"Excellent company with good service to back up their promises."
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Every speed test I've done from many different servers in many countries average a very solid ~2500/650Kbps even at peak traffic times in the evening (3Mbit service).
Latency is not a problem with average ping/tracert times of 70ms and 20ms
within the Teksavvy network.
they have a login acc't for only 10 dollars/month so you can test out their network before signing up.. as long as you're already with another DSL provider you only need to change the user name and password in your modem or router.
I'm using a Speedtouch 510 modem but they would supply a Speedtouch 516 if you
rented from them. I doubt if there would be any noticeable speed difference.
In downtown Toronto my S/N is 14/28 (up/down)
and my line attenuation is 10/17 (up/down)
all excellent readings. I'm very pleased with this company so far.
(And there's no port throttling)
As of December 06 I've been upgraded to 5mbit profile (downtown toronto)
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Review by fink
Posted: 3.4 years ago
member for 7.2 years, 1239 visits, last login: 2 days ago
m4y2r8
$29 per month
"Good speeds, latency. Tech support helpful and fast."
"Need a static IP for full binary newsgroup access."
"Excellent company with good service to back up their promises."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
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Every speed test I've done from many different servers in many countries average a very solid ~2500/650 Kbs even at peak traffic times in the evening (3Mbit service). Latency is not a problem with average ping/traceroute times of 70ms and 20ms within the Teksavvy network.
They have a login account for only 10 dollars/month so you can test out their network before signing up (As long as you're already with another DSL company. You only need to change the user name and password in your modem or router.
I'm using a Speedtouch 510 modem but they would supply a Speedtouch 516 if you rented from them. I doubt if there would be a noticeable speed difference.
In downtown toronto my S/N is 14/28 dB (up/down)
and my line attenuation is 10/17 dB (up/down)
...all excellent readings. I'm very pleased with this company so far.
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Review by Gambrinus
Posted: 3.4 years ago
member for 3.8 years, 37 visits, last login: 2.2 years ago
Chatham,ON
$28 per month
about 5 days
"Good service reps"
"8am to 11pm for service reps"
"Very Good"
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Quality supplier with very good tech support!! And its CHEAP!
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Review by larrysabo
Posted: 4 years ago
member for 7.4 years, 12 visits, last login: 22 days ago
Kanata,ON
$32 per month (month by month)
about 1 days
Bell Canada
CLEC party: Bell Canada
"Very fast, very reliable, excellent price and excellent tech support"
"NNTP access requires fixed IP, which costs $4 CAD extra per month"
"Best ISP I've had in past 15 years"
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I'm extremeley pleased with this ISP, and would recommend them to anyone without reservation. If you need NNTP, sign up for a block of time with usenet-news.net, which is also outstanding and very cheap.
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Review by terminator6
Posted: 4.9 years ago
member for 5.1 years, 128 visits, last login: 20 days ago
Pickering,ON
$32 per month
Bell Canada
CLEC party: Bell Canada
"Good reliability and speed"
"Monthly Cap"
"A great low-cost ISP if you can handle a 20GB cap"
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I've been using Teksavvy since Oct. 2004 and its been great. No downtime or poor speeds so far.
The only bad thing I can say is that when I signed up on their website, it was not made clear how long it would take to activate my account. I later phoned them and found out it would take 5-7 business days or so. I'm sure DSL veterans out there knew this already, but I had no idea.
Other than that, Teksavvy has been fine. I can easily stay within the 20GB monthly cap, so the price is a great deal.
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Review by SecondLight
Posted: 5.3 years ago
member for 7.1 years, 26 visits, last login: 5.2 years ago
East York,ON
$36 per month
about 7 days
Bell Canada
CLEC party: Bell Canada
"Excellent tech support, inexpensive, reliable"
"None yet"
"I wish I had found them earlier"
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After install I had a noise problem on the line, after calling Teksavvy they opened a ticket with Bell Nexia, 48 hours later the phone stopped working properly for voice. Called 611, tech fixed the voice next day but made the DSL worse than ever. I called Teksavvy again, they contacted Bell while I was on the phone and advised them of both DSL problem and of recent voice problem. Again 24 -48 hours later voice stopped working properly. Called 611 again, advised them problem in CO, and that Bell tech keep breaking the DSL while fixing the voice and Vice versa. 24 hours later I have full sync and voice works as well. All through this Teksavvy wa very helpful.
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 Review by dj_yaz
Posted: 5.6 years ago
member for 6.9 years, 501 visits, last login: 2 days ago
Waterloo, ON
$33 per month (month by month)
Bell Canada
CLEC party: Bell Canada
"Transition of previous provider to teksavvy was transparent"
"N/A"
"Good value for your buck :)"
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.
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