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Review by Mike See Profile

  • Location: Pittsburgh, Allegheny, PA, USA
  • Cost: $230 per month (12 month contract)
  • Install: about 5 days
Installer was good, far better than Comcast in ever regard. Performance and quality is so much better.
A lot of rare HD channels that no one wants instead of other useful HD
Bye Comcast. Hope to never see you again
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Finally. After as long as fiber has been out I can finally get the thing.

I got a call one night that the fiber was lit up on my street and placed an order on the spot. I'm getting Digital Voice (VOiP), IPTV, and Data - 25m/15m.

5 days later the installer showed up, cut down the copper, put up aerial fiber, and hooked up everything.

I get a call at 9:25am that the fellow will be out here (one guy) to do everything. He shows up at 9:45am since traffic was good.

He's based about 20 miles away to the north. Everything is going to go off of coaxial. ONT / Power will be inside.

I showed him the ropes he said it isn't going to be too bad.

Now the fun starts.
Verizon isn't even good to Verizon.

None of us could see the fiber drop. He went to the back alley then lit up a cigarette. Can't see anything. He picks up his cell and is on hold for like 15 minutes.

Apparently the initial fiber lay is about 200 feet too short so he's going to have to go back to his depot, pick up a terminal, a line truck, and then extend the fiber, install a terminal, THEN he can tear down the copper.

Estimated time to completion - 7 hours.

This is turning really, really bad.

So after he comes back he clips the copper, runs the fiber, runs everything.

Now the configuration part... yeah not so much.

The HD box and one standard was DOA so he got another of each and each worked. He said a lot of these are DOA.

The Motorola 7100 HD and apparently any Onkyo product = instant green screen because of a parity bit error because "there is no HDMI standard" according to the installer.

So you can't quite use HDMI sound. You need to use optical out. He gave me an optical cable and said have fun and peaced out.

As of now the IMG is release - 1.6.2, Build 08.58, QIP-7100 PI.

I did have to call Verizon tech support because the installer locked me out of my new FiOS router - Actiontec MI424-WR Rev. D (Taiwan).

However, I would like to give one last big FU to Comcast. It took 35 minutes to cancel my account. I was transferred 4 times and the last guy who actually claimed to cancel gave me lip for a good 5 - 10 minutes about how it was a bad mistake and tried to FUD Verizon. What an ass.

--

03-01-2010 update

My firmware is now 1.7.1 and I changed a standard box to a HD box. That fixed all HDMI problems with the Onkyo.

--

10-04-2012

Completely solid. 5 hours of downtime in 2 years. Not bad. A shame that the roll-outs have stopped.

---

11-21-2014

It still works great. I have no complaints. I added a third party Asus RTN66U wireless router and turned off the Actiontec wireless. The range and performance is better.

9-3-2015

Still okay.

--

06-12-2019

Got bumped up to gb fios. My node is overloaded but it's a heck of a lot better than what I had before.

03-04-2024

Needed a new remote control. The phone person accidentally cancelled the service. They couldn't undo it. I have spent 6 days, 15 chat / phone calls, and 2 visits to the FIOS store. My bill went up $40 a month on their mistake. Service and support is useless. Awful.

member for 23.5 years, 11201 visits, last login: a few hours ago
updated 14 days ago


VashTS
@verizon.com

VashTS

Anon

Not so much

First its not IPTV! Thats only AT&T. Yes the HDMI is an issue its calle dthe green screen of death. Switch to RGB and you will be good, same pic quality. HDMI will be fixxed soon. And I bet the login for the BHR was the defult. Its always setup that way and hey if not, Fact reset and it will ask U to creat a login for it.

comcasted
@verizon.net

comcasted

Anon

Re: Not so much

i recently switched form comcast to verizon

and at the end of the month they sent a tech to my house on a saturday to terminate service. they waited til the end of the month and i've still not received any rebate for the partial last month.

then over a month later they sent some representative to my house, again on a saturday, to see if i would switch back, quotes me $10 less per month than i'm currently paying verizion. apparently they had all my verizon info, i guess verizon is selling us out to the competition for a quick buck.

tp0d
yabbazooie
Premium Member
join:2001-02-13
Bulger, PA

tp0d

Premium Member

.

roll outs havent stopped.. theyre building mt washington now. (mebe you meant somewhere other than the burg?)
qworster
join:2001-11-25
Bryn Mawr, PA

qworster

Member

My gigabit FIOS sucks!

I have FIOS TV and gigabit Internet. For the first year it was GREAT but now it's SO oversubscribed that my TV picture freezes all the time - even when I'm only using one TV set. Also, my Internet has gone down three times during the past month. Every time was around 3:30 PM and it stays out for 2-3 hours and then magically starts up all by itself again. Each time their web site has shown that they are having no problems. Every time the lights on the gateway look completely normal.

Darthgamer64
join:2013-10-06
Princeton, NJ
Greenwave FiOS-G1100

Darthgamer64

Member

Re: My gigabit FIOS sucks!

could be faulty fiber optic connection or the ONT could be going bad. That most definitely is not the norm and a quick call for someone to swap it out should get you back up again.
I heard spiderwebs got caught in the fiber optic splitter boxes in the neighborhood once causing bad quality but it was rectified once the Verizon tech came and cleaned it out.

Mike
Mod
join:2000-09-17
Pittsburgh, PA

Mike to qworster

Mod

to qworster
they def don’t have the backend for this to be a popular package

Darthgamer64
join:2013-10-06
Princeton, NJ
Greenwave FiOS-G1100

Darthgamer64 to qworster

Member

to qworster
Being oversubscribed has nothing to do with the issues you were having as oversubscribed means your Speedtest won’t be 800-900 mb/s

Either the ONT is faulty or the fiber optic connection is weak. It’s not like cable where you can definitely have too many subscribers per node affecting the neighborhood and screwing with picture quality.
It’s fiber, it’s not gonna be affected by your neighbor like cable does, which is the best part.

Seriously, do yourself a solid and get a tech out.

Review by dmila220 See Profile

  • Location: Brooklyn, Kings, NY, USA
  • Cost: $42 per month
  • Install: about 6 days
Fast, quality connection
none so far
Get it if you can!!
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Value for money:
(ratings match consensus)

Went from paying $ 65 from optimum for 75/35 to $ 40 (promo) with Verizon. rock solid so far, tech was great, friendly and swift.

Update Feb 2024: Paying 43.99 now for 300/300 megabit. Waiting for 2 gigabit to arrive in my area. FiOS is the best!

member for 6.1 years, 387 visits, last login: a few hours ago
updated 28 days ago


Anon3fa8e
@verizon.net

Anon3fa8e

Anon

Consistent and happy.

I have FiOs Gigbit. Hardwired ethernet to the router I was getting about 980/940.
But my office is on the opposite side of the apt. So my wifi speeds dropped to 150/80. So I bought the Verizon Actiontec WCM6200 bridge connected via coax back to the router. I get consistent 480d/475u on ethernet to the bridge, and 400/380 over wifi with it. Which is respectable given it's coax and not ethernet.
JordanN
join:2015-12-31
Maryland

JordanN

Member

Pretty amazing.

Great ISP! I'm paying $80/month for 1000/1000 Mbps and speed tests have verified that I am receiving that level of service.






Review by kmwoolls See Profile

  • Location: Spotsylvania, Spotsylvania, VA, USA
  • Cost: $210 per month
Fast Internet - Gigabit
Pricing
Works great
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

We currently have the Mix and Match with Gigabit Internet, Home Phone & TV

Great service

The CR1000A Gateway Router works great!

Always been a fan of Verizon Fios!

If you play video games via Xbox or PS4/PS5, you will love the speeds of gigabit internet from Verizon!


member for 10.4 years, 2092 visits, last login: a few hours ago
updated 92 days ago


Elector
join:2000-05-25
Albany, NY

Elector

Member

It's a wonderful service

If it is available. I can say it's way better than cable internet.
RichNice
join:2003-01-09
Bowie, MD

1 recommendation

RichNice

Member

Price point

Disconnect the TV, keep the phone and internet. You can get your live TV from an alternative source (HULU, Sling, Digital Antenna).

legendNYC
Soon
Premium Member
join:2003-06-04
Jamaica, NY

2 recommendations

legendNYC

Premium Member

Re: Price point

Forget the phone, too. Who needs a landline?






Review by bokamba See Profile

  • Location: Arlington, Arlington, VA, USA
  • Cost: $44 per month
  • Install: about 14 days
High-speed, reliable
Lazy/rushed install technicians
A better option than cable
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

I ordered 50/50 (Internet only, no TV or phone service) and got at least that much in download and almost that much in upload. The initial contract was $30/month for the first year and $40/month for the second year.

I ordered the service a little under two weeks before moving to my new home, which was FiOS-ready. The first available installation date was a couple days after the move. The technician arrived late because his previous job had taken much longer than expected. He was helpful but a little harried; in any case, he got everything set up pretty quickly (including an Ethernet connection to the router instead of the default coax) and all is well.

I decided to save myself some money in rental fees by buying an Actiontec MI424WR (Rev. I) router on eBay. I later replaced it with my own ASUS router which has worked fine.

The service worked more or less perfectly for 18 months and then we started having major speed issues. The phone tech support people ran through a bunch of tests to try to isolate the problem and concluded it was a problem on Verizon's end. But due to Verizon's poor interdepartmental relations, it took repeated phone calls over the course of a week to actually get someone to come to our house to fix it.

UPDATE, Nov. 2018: For the past year or so we've been paying $50 a month after some of our discounts expired. However, our speed has just been doubled to 100/100 at no additional charge.

UPDATE, Aug. 2020: The service has remained stable. Locked in $39.99/month for two years with auto-pay and paperless billing.

UPDATE, Oct. 2020: Upgraded to 200 Mbps service at the same cost ($39.99/month) with auto-pay and paperless billing, and no longer locked into a contract. Based on a speed test it looks like I am actually getting 300 Mbps at the moment!

UPDATE, May 2022: Verizon has officially upgraded us to 300 Mbps at no extra charge (though we were already getting that speed consistently since 2020). The service has been reliable except for occasional unexplained after-midnight outages.

UPDATE, Dec. 2023: Our monthly service fee has been increased to $43.99.

member for 21.9 years, 3816 visits, last login: 104 days ago
updated 104 days ago


Review by RomanTribune See Profile

  • Location: undisclosed location
  • Cost Contract price not specified.
quick turnaround to get FIOS running
Below Average Customer Service
Better that Comcast!
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

FIOS is much better. Steady speeds at what I pay for. Cheaper than Comcast!

Customer service needs improvement as the order was screwed up. Took a week to fix the order. But everything works well.



member for 22.1 years, 570 visits, last login: 129 days ago
updated 129 days ago







Review by cman2270 See Profile

  • Location: East Amherst, Erie, NY, USA
  • Cost: $79 per month
Fast, reliable, (internet only) respectable price
Not expanding as fast anymore :(
I don't want to move anywhere without it
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

Started off with FiOS in 2008 and never looked back. It's been solid with our family TV/Internet/Phone bundle, and you can usually shimmy your way to a (somewhat decent) discount on it all.

Family business has Spectrum... It's all they can get. The minute FiOS expands closer towards the city we're switching.

Moved out in 2021 and ordered FiOS gigabit internet at the new apartment, no issues whatsoever.

Update 8/2023: Moved back and still the same solid reliability as before.

member for 4.8 years, 1797 visits, last login: a few hours ago
updated 130 days ago

XAKEP
join:2000-08-29
Brooklyn, NY

1 recommendation

XAKEP

Member

$40 300/300 couldn;t be happier

I got 300 both-way services for $40, that's everything. My bill is 39.98, steal with a 2ms ping!

Review by TamaraB See Profile

  • Location: Bronx, Bronx, NY, USA
  • Cost: $75 per month
  • Install: about 2 days
  • No Cap
Reliable and fast
Good deal
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

I moved from Optimum to Verizon Fios both for the speed increase as well as the price. I pay $75.00/Mo with no contract.

I ordered the service and 2 days later a tech arrived and installed the fiber cable to my apartment and hooked up the VZ ONT. I connected it to my Synology Router and all just came up and worked.

It's been over a year now, and there have been no outages at all except for a couple of times where the ONT was restarted by VZ and I lost connectivity momentarily.

Optimum now also has fiber in our building, so now we have actual CHOICE here, meaning I don't expect the pricing to change any time soon.



member for 23.3 years, 8386 visits, last login: a few hours ago
lodged 142 days ago

sunny8294
Shqipe
join:2001-03-15
Localhost ;)

sunny8294

Member

Which speed tier?

Which speed tier did you get for $75/month?

TamaraB
Question The Current Paradigm
Premium Member
join:2000-11-08
Da Bronx
·Verizon FiOS
Ubiquiti NSM5
Synology RT2600ac
Apple AirPort Extreme (2013)

TamaraB

Premium Member

Re: Which speed tier?

Click for full size
Symmetrical gigabit. And it's close in use:

Review by mtasquared See Profile

  • Location: Jersey City, Hudson, NJ, USA
  • Business customer Business customer
  • Cost: $320 per month
ok service. when it works.
two routers replaced already, with no compensation for lost business. dodgy, shady customer service.
the worst company

I already had to replace two routers they provided costing me thousands in lost business. They refused to give any compensation.

They also promised to notify my old provider that I was switching over, and simply did not, also costing me money.

Their customer service passes the buck.

I do not like this company.

member for 167 days, driveby review (so far)
lodged 167 days ago







Review by videobruce See Profile

  • Location: Buffalo, Erie, NY, USA
  • Cost: $50 per month
  • Install: about 3 days
  • No Cap
Price, newer equipment & top download speed
Slow, very inconsistent upload speed, very limited areas, most of the city is NOT wired!
Recomend if available

I was tired of Spectrum's outdated 'Cable TV' system they are tiring to use for high speed Internet. A 'RF' type of distribution system is somewhat out of date, especially at the customer end (CC's and Tuning Adapters for their SDV).

I was lucky to be in a area that has both Spectrum and Verizon FiOS. This is unlike probably 75% of the County I live in. Worse yet, in the city I live, probably80-90% of it is NOT wired for FiOS partly due to the city AND Verizon (possibly political).

member for 21.8 years, 202 visits, last login: 90 days ago
lodged 191 days ago


Review by Rax See Profile

  • Location: Floral Park, Nassau, NY, USA
  • Cost: $50 per month
Low pings consistent speeds and almost no late night 12 am to 6 am maintenance like on cable. Uptime is great
If there is an issue you might have to contact Verizon Executive office to get it fixed. I had a hard time getting issues fixed
Its the best you can get when it works but if there is an issue go straight to the verizon executive office to get support.
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Update

Resolved

I'm still dealing with packetloss and random outages for months and verizon deems that acceptable so no not in my book. I get packetloss and pixelation on streaming netflix, disney, youtube and disconnects and lag while gaming anytime of the day. I dropped down to 300 mb cause its not worth paying for more with this type of service. Spectrum and other alternatives are a better option now. Looking into switching and trying out spectrum and tmobile home internet.

Update august 2023

Got in touch with verizon executive office and got my problem resolved after months trying with regular support and tech visits that got no where. SO if you have issues that aren't being resolved by tech support contact verizon executive and they will open trouble tickets on your behalf and get it done. I re-upgraded to gigabit and they gave me a $15 loyalty discount and $50 gift card so I'm happy about that.

member for 20.3 years, 5108 visits, last login: a few hours ago
updated 224 days ago

speeddemon100
join:2001-02-18
West Hempstead, NY

speeddemon100

Member

When is Fios coming to this side of the city line

Time Warner is ok, about 8-9 MB DL/ 490 ul. I'm over by LNP. My concern is ul cap on email. The big players like Yahoo, and AOL have like a 10 or 16 mb limit per email. Time Warner is around 5-8. What's the ul limit over Verizon Fios?
serge87
join:2009-11-29
New York

5 recommendations

serge87

Member

Truth

Bad routing and terrible gaming go hand in hand on Verizon and has been known for some time on here. It's unfortunate but that's how it currently is. If you want a decent gaming experience, seek a cable competitor if possible. If you do go this route, please let us know which ISP you go to and how it compares to Verizon.

Dolansux
@173.3.224.x

Dolansux

Anon

Re: Truth

If you want the truth, check out the average speed, ping and latency of any fios sub. If YOU had a problem it is very uncommon.
serge87
join:2009-11-29
New York

4 recommendations

serge87

Member

Re: Truth

You can have full speed verified by speed tests and still have packet loss.

Dolansux
@173.3.224.x

Dolansux

Anon

Re: Truth

So because YOU have packet loss, all Verizon FiOS is no good?
serge87
join:2009-11-29
New York

4 recommendations

serge87

Member

Re: Truth

said by Dolansux :

So because YOU have packet loss, all Verizon FiOS is no good?

Do a search for problems gaming and Verizon FIOS. It's no good across the board...
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA

1 recommendation

fixrman

Premium Member

FiOS speed, latency

Your results are atypical. Lag, pixelation have never been an issue here, ever. Of course, if gaming is done via WiFi, then it would be more understandable - but even at that was not an issue here, on any platform.

Rax
Premium Member
join:2003-11-13
Floral Park, NY
·Verizon FiOS

2 recommendations

Rax

Premium Member

Re: FiOS speed, latency

Ive had fios for years and never had issues till the past 2 years. All wired connections and professional gear and problems with their own equipment as well even after replacing everyting ( Router, ONT fiber to the pole) They keep sending techs and they see the problems but say some packetloss is acceptable and it has never been like this before. I am very knowledgeable in networking and the problem is nn their side or routing issues but 100% not on my end.

Also line monitors, line quality and smoke ping from dslreports and other websites show the packetloss and very erratic pings jumping all over the place even when not using my internet. I can run a ping command going out to google, verizon and anywhere else from different computers cables network cards all show packetloss and problems. They refuse to fix it.
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA
·Verizon FiOS

2 recommendations

fixrman

Premium Member

Re: FiOS speed, latency

That is unfortunate. Apparently, they can't seem to fix it, which is very frustrating. My issues with FiOS were never quality related, usually either billing issues at contract end or promised speed upgrades that never happened. I know one time I had to cancel the service in order to get an issue addressed; perhaps it is too late for you though, with all of the problems you've had, sounds like a permanent cancel is the only way.

Did you try posting to the Verizon direct support forum here?

Rax
Premium Member
join:2003-11-13
Floral Park, NY
·Verizon FiOS

2 recommendations

Rax

Premium Member

Re: FiOS speed, latency

I had the opposite problem and thought i would have billing issues hearing about them from everyone else I but never did. I had a few service issues that got fixed relating to bad ont or bad pon card in the CO but this has been the worst issue ever.

Yup I tried and got referred to twitter as they don't do it here anymore apparently. Same thing happened and tech was sent saw packetloss and was told its acceptable which is BS. I had spectrum cable which is better than FIOS here which is pathetic honestly and i'm gonna switch back. The speeds are there with fios it just has packetloss, erratic high latency, dropouts and pixelation with streaming at times which is not how it used to be sadly. Even youtube starts stuttering and says spectrum is better for youtube go figure. Gonna try one more tech visit then i'm switching
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA
·Verizon FiOS

1 recommendation

fixrman

Premium Member

Re: FiOS speed, latency

said by Rax:

Yup I tried and got referred to twitter as they don't do it here anymore apparently.

I'm confused: I see posts dated June 6th; are you saying that those posts end up being referred to Twitter? What is the point of that? I can't see what is contained in those threads, because they are restricted to the person starting the thread. I thought the idea was to guarantee privacy.

When I have had any kind of issue, the way I have achieved a difficult solution is to continually ask for higher level people.

Rax
Premium Member
join:2003-11-13
Floral Park, NY

1 recommendation

Rax

Premium Member

Re: FiOS speed, latency

Exactly i have use this site before for that and was surprised to get referred to twitter as well.
sd70mac
Premium Member
join:2015-10-18
Woodstock, IL

sd70mac

Premium Member

Re: FiOS speed, latency

If I were you, I would try an FCC complaint before giving up completely on FiOS for now. That would be here: »consumercomplaints.fcc.gov

Rax
Premium Member
join:2003-11-13
Floral Park, NY

1 recommendation

Rax

Premium Member

Re: FiOS speed, latency

Thank you very much I'll look into that and see how that goes.

Elector
join:2000-05-25
Albany, NY

1 recommendation

Elector

Member

Re: FiOS speed, latency

You may want to try emailing the executives.
»www.verizon.com/about/ou ··· ive-bios

The trouble with Verizon is they are too big for their britches. They are a communication company who doesn’t communicate with their customers.

They close help centers and want you to wait on hold until you give up or you get that oops you have been disconnected. A chat service manned by idiots not there to help but cause you further harm.

That FCC complaint and the executive email links will send you to Verizon executive esclations.

For the record I have had their wireless service for over 30 years and had a few blips with them.
I have had Fios with them and it has been trouble free. The only time I needed to use them was when the service was not provisioned correctly for gig service.

Complain and keep complaining until Verizon is held accountable. Best of luck dealing with them.

Rax
Premium Member
join:2003-11-13
Floral Park, NY

2 recommendations

Rax

Premium Member

Re: FiOS speed, latency

Thank you I'll try that. I agree they do suck at customer service and they are losing customers because of that. I am getting exactly what you said on the phone so true
Rax

2 recommendations

Rax to Elector

Premium Member

to Elector
They got back to me very fast and opened a complaint and are on it so lets see what happens
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA

1 recommendation

fixrman

Premium Member

Re: FiOS speed, latency

Let's hope somebody finds the issue.

Rax
Premium Member
join:2003-11-13
Floral Park, NY
·Verizon FiOS

3 recommendations

Rax

Premium Member

Re: FiOS speed, latency

Seems like they don't like the bad tech support and bad reputation and want it resolved quickly so If anyone has an issue contact them and within a day you'll get a call and email that's how fast the executive office responded. They made a complaint on my behalf and opened a trouble ticket for me. I should hear back from them in a day or so to get an update and maybe a service visit.
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA

fixrman

Premium Member

Re: FiOS speed, latency

Any movement on this?

Rax
Premium Member
join:2003-11-13
Floral Park, NY

2 recommendations

Rax

Premium Member

Re: FiOS speed, latency

Yes they did something on their end and my routes changed and packetloss is less than 1% now. Before it was about 15% sometimes more. Lets hope it stays this way. Contacting Executive is the way to go if you need something done
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA

fixrman

Premium Member

Re: FiOS speed, latency

Good, that's a big difference. Would be nice to know what they changed.

Rax
Premium Member
join:2003-11-13
Floral Park, NY
·Verizon FiOS

2 recommendations

Rax

Premium Member

Re: FiOS speed, latency

All i know is my internet disconnected twice one day for a little bit each time then it was a lot better once it reconnected. My line quality tests and smoke ping showed erratic pings and packetloss before but now they are all stable and pretty much 0 packetloss. Even running my ping to google, verizon and my 1st hop I had about 15% packetloss before and now I let it ping 17,000 pings and lost 9 so Id say that's just fine.

I was getting this before with nothing being used on my internet and it got worse if I was streaming movies or anything.

Pinging verizon.net

Ping statistics for 192.16.31.89:
Packets: Sent = 77, Received = 67, Lost = 10 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 23ms, Average = 3ms

Pinging dslreports.com

Ping statistics for 64.91.255.98:
Packets: Sent = 36, Received = 30, Lost = 6 (16% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 55ms, Average = 30ms

Now after they fixed it

Pinging dslreports.com

Ping statistics for 64.91.255.98:
Packets: Sent = 81, Received = 81, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 37ms, Average = 29ms

Pinging verizon.net

Ping statistics for 192.16.31.89:
Packets: Sent = 80, Received = 80, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 3ms
fixrman
From a broken heart to a hole in the sky
Premium Member
join:2003-02-10
Hatboro, PA

fixrman

Premium Member

Re: FiOS speed, latency

Glad it is resolved.
fixrman

1 recommendation

fixrman to Rax

Premium Member

to Rax
If things are better, are you going to update your review?