republican-creole
site Search:


 
    ISP Rolodex Intro Local ISPs Members Services U-Verse FiOS FiOS Soon






how-to block ads



All reviews of Verizon FiOS (fiber)


more information on the company
Six Month Rating

Reviews:
1872 reviews (1443 good) (121 bad)
Submit a review by email click here
login for new review notification feature

next review in page
Review by mack1951 See Profile
member for 13.1 years, 6891 visits, last login: a few hours ago
updated 98 days ago

  • Bayonne,Hudson,NJ
  • $116 per month
  • about 10 days
  • "Consistent internet speed, fast STBs, 500 gig DVR, wireless N router"
  • "No MSG HD Boo Cablevision"
  • "Great value for the money"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

After years ( I had Cablevision for TV internet and phone since they were available in Bayonne, NJ) of never getting the full speed I paid for at anytime but 2:00 in the morning, I switched to FIOS 25/25 internet, Extreme HD, and digital phone. I stayed with Cablevision after FIOS was available because of no MSG HD. Finlay decided that hockey was not as important as getting what I paid for. Cablevisions problems with Scripts, ABC and Fox 5 were the final straw. The ordering process on the web was great and easy to find what I wanted. The install took about 4 hours and went smooth as silk. The Motorolla STBs are much faster then Cablevision boxes. Better guide, more VOD choices and the 7232 DVR has the 500 gig HD with the ability to add esata in the next update. Internet has been 32/29 consistently (imagine that getting more then you pay for) Phone is clear and features are great. Multiroom DVR is great too. Very happy with everything and just got my first bill and it was exactly what it was supposed to be, taxes and fees are about $11.00

Update:6/15/2011

It's been 8 months and still very happy with FIOS. No change in speeds, no change in picture quality and no billing problems. If you can get it give it a try I don't think you'll go back to cable.

Update: 3/12/2013 Still going strong no problems, internet now 50/35.

Comments:
YukonHawk

join:2001-01-07
Patterson, NY
Reviews:
·Comcast

You are one lucky dude!!

I am currently signed up with Comcast. I have been dealing with intermittent outages now for the last 3+ weeks. They did acknowledge
that there are problems with the feeds serving the area but have not given any time frame when the problems would be resolved. We have Verizon POTS in the area, but no FIOS. I would do just about anything to have Verizon FIOS. Good luck and surf on!!!

next review in page (previous review)
Review by eve See Profile
member for 10.4 years, 4134 visits, last login: a few hours ago
updated 99 days ago

  • Alexandria,Fairfax,VA
  • $79 per month
  • (12 month contract)
  • about 3 days
  • "Good TV. Fast Internet. Good price."
  • "Worth it."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Nothing really bad to complain about except the router. The wireless settings seem to be sub-par and can result in wireless connections being slow and sometimes completely dropping out.

Advertised speeds are met when wired and, when working, wireless.

Tech support was fairly pedestrian. Had problems with wireless connectivity and they made me run a speed test and then proceeded to suggest it was either range (they suggest 10 feet in line of sight -- what's the point of wireless then?) or an old network card. Felt kind of condescending but I guess the majority of customers don't know what all of that is.

--UPDATE 3/11/13--

Was offered speeds of 50/25 for $10 more per month. Naturally, I accepted this offer. Speeds as advertised. Nothing to complain about there. Haven't contacted tech support. Wireless seems to have fixed itself... not sure if that was router end or our computer's end.

Comments:

next review in page (previous review)
Review by Shooz See Profile
member for 11.8 years, 437 visits, last login: 26 days ago
updated 100 days ago

  • Skaneateles,Onondaga,NY
  • $90 per month
  • (24 month contract)
  • about 9 days
  • "Speeeeeeeeeeeeeedy."
  • "Unbearably slow You Tube"
  • "The net can't get fast enough for me but this is way better than TW"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

I am now rocking a Netgear WNDR 4500 with 75/25 service. Speed tests are consistent at ~80/30. For some reason playing Youtube videos is just a painful experience. I have tried using different YT servers and it doesn't seem to make a difference.

Comments:






next review in page (previous review)
Review by Viet Vet See Profile
member for 7.5 years, 6949 visits, last login: a few hours ago
lodged 100 days ago

  • Oceanside,Nassau,NY
  • $89 per month
  • (24 month contract)
  • "Blows CV away!!!!!!"
  • "Channel lineup is very different!"
  • "Excellent value for the money"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·Optimum Online
After all those years with CV; I am just very happy to have FIOS. I put off getting FIOS because of the time & hassle. There installer made the transition from CV painless including porting of 3 pots lines. One of the things I really like about FIOS is you deal with CWA Union employees and not CV scab contractors. Should have done this sooner!

Comments:






next review in page (previous review)
Review by VZbob See Profile
member for 4.1 years, 1369 visits, last login: a few hours ago
updated 102 days ago

  • Royersford,Montgomery,PA
  • $150 per month
  • about 2 days
  • "speed and stability, 50/25"
  • "stb rental price"
  • "very happy to have Fios"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

I have the Verizon Fios triple play with 50/25, ultimate HD package, HBO 1/2 off for 1 year and 1 multi room dvr and 3 hd stb's. I was given the latest router, MI424 rev I. I anxiously waited for Fios to be offered and couldn't wait to drop DSL. My only complaint is the stb rental price which continues to go up. Overall I'm very happy with Fios, getting more in terms of speed and channels for about the same price as I was with DSL and Directv because of an employee discount.

Comments:

next review in page (previous review)
Review by starcaptor See Profile
member for 12.8 years, 1553 visits, last login: 104 days ago
updated 104 days ago

  • East Northport,Suffolk,NY
  • $65 per month
  • (24 month contract)
  • about 14 days
  • "Rock steady reliable internet, very clear TV. Very low ping times for gaming."
  • "Customer service STILL needs work. Long wait times, "elite" team needed for anything."
  • "The best connection that isnt Google. If you can get it, just get it."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Value for money:
(ratings match consensus)

NEWEST UPDATE: 3/6/2013 - Signed a two year contract for 50/25, ExtremeHD, and Digital Phone (byebye copper ) for a pretty decent deal. $64.99 for first two months, $84.99 for rest of the year, and $114.99 for the second year. I have a $10 corporate discount making those each less, respectively. I also managed to get them to send me a Gen. I router (not easy). The wireless on their router is very very strong. Even on another floor I can nearly max out the connection on N wireless.

Pulling around 59/39 on the internet portion. TV Includes free showtime and HBO for the two years.

Rock solid connection for the past 5 years.

Update:10/25/2011 - No issues with the service at all. Still pay $70 a month for my service...went through a few months where their computers thought I had 6 or 7 DVRs (!) in my house after I swapped for the newer 500 gig boxes...took about 2 months to fix, but they compendated me with 2 months of free service (worth over $200, Ill take it)

Constantly pull 30/25 for the internet portion, video has been fantastic, and phone is copper...so that is the same phone ive had since the 80s, haha.

I am hoping a 2012 package will bring faster speeds =)

UPDATE (2/8/2011) : So my promotions pretty much ended last year, and my bill went to around $160 a month. Got a ton of mailings from cablevision lately, showing that they are offering triple play for $69.95 to fios customers, for 2 years. I also noticed that verizon themselves were offering bundles for $84.99 in the NY Metro Area including a year free of DVR. Figured I didnt have much to lose.

Called up Verizon on a Saturday afternoon, told them I love service, but cablevision is offering a very compelling offer. The lady offered to match the price for 2 years as well, plus, give the home media DVR free for a year. Everything remains the same, except the internet speed goes from 35/20 to 25/25.

I have some occasional internet slowdown every blue moon. Happened recently but has disappeared since. Only one such experience in a year and a halfs time.

Current package:
Fios TV Extreme w/ showtime and TMC
25/25 Internet
Freedom Essentials phone.
One Home Media DVR and one regular receiver.

Total price ~$91 a month with taxes.

Typical speed test result (from newark, nj ) - 32 mbps download, 26 mbps upload. Im pretty sure close to nothing changed as a result of changing to the 2011 internet package.

UPDATE: Its been around 3 months since I started my service and ive had no complaints. I have had great success turning the ActionTec router into a bridge thanks to the great members in the FiOS forum. I route it all through a TrendNet 671BR N-router and constantly have speed test results around 35 mbps/22 mbps. I heard that the speed packages may change soon, but so far I have zero need for more bandwidth. Very satisfied.

Hey all.

I have been on DSLReports for a long time (over 10 years i think), and I have used numerous connections. Started back in the day with earthlink DSL through covad, then bell atlantic dsl, optimum cable, ATT broadband cable, comcast, SBC DSL, Sprint broadband direct, etc. Been on Verizon DSL for the last 4 years after OOL kicked me off for using their connection too much. Laaaame. They solicited me several times after to come back...but I thought they didnt want me to begin with?

Since I heard about FiOS ive wanted to get it. I had to wait years upon years since the rumors because the wiring near me is underground, but the time finally came. I got the letter in the mail saying "Fios is coming". I called up and placed an order. I had alot of questions, so the phone call took about 3 hours (not of hold time, talking time!). It took an hour just to figure out that downstate NY has different pricing than the rest of the country. I got a confirmation number for the following features:

"Better Bundle"
35/20 speed
TV with Showtime/TMC/Starz
Free Media DVR, HBO, Cinemax, Chinese programming for 3 months

for $109 minus a $20 discount for 6 months, and then a $10 discount for another 6 months. Taxes in downstate NY are about $17.

Promised install date was Sept 12. Placed order on Sept 2.

I asked phone to stay on copper. I noticed the confirmation number didnt turn up anything on the order status website. I waited a day just to make sure it wasnt a lag, but it still didnt show anything up. I called the sales dept back, and they couldnt find it, but they replaced it and took only about 15 minutes or so. Luckilly, even with the replacing of the order, the promised install date of Sept 12 still held.

The install tech came at 8 AM as promised, spent a few hours outside running wire and installing the ONT. Had to drive away every now and then to do work down the street. He was generous enough to run new coax to my TV even though I didnt have any, for no charge.

Took about 4 hours to get it all running. He took me through the install process, showed me how to run my DVR, and had me run a speed test. Pretty much ran without a hiccup. His name was Rich, really good guy.

hit 28.79 mbps down, 20500 mbps up. the TV service is very good but it has a learning curve.

My main beef right now is that he used MoCA to install my internet, which i heard is required since I have TV service. The problem with the ActionTec router is its small NAT tables which get clogged quickly with any net activity involving a lot of peers (steam and bit torrent). Researching it now but it seems as usual, DSL Reports got the downlow on how to get around it. I might run my own CAT6 wire from the ONT to my old router. However keep in mind the ActionTec is a G router, so even that is a nuisance.

I will update as my experiences go on, but right now, I am riding the light >D It is a

Comments:

next review in page (previous review)
Review by greatwhite See Profile
member for 12.6 years, 210 visits, last login: 58 days ago
updated 107 days ago

  • Orchard Park,Erie,NY
  • $99 per month
  • (12 month contract)
  • "Wow its even faster now"
  • "7 years and still wow"
  • "Damn 50/25 is nice...!!! Good price for phone and internet."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

Got the advert for upgrade to 50/25 for $10 a month more, by the time I got done on the phone with them and updating the long overdue contract I am paying the same and still got the upgrade to 50/25.
Regular speed tests have always been in the 60/30 range testing to both coasts..!!

They did try to get me to switch to FIOS tv but I have been a Dish customer for many many years ( customer #0007) and though Verizon does have a great tv product they still can't beat the deal i get for sat tv.

Oh the new Gigabit routers are out but they are a bit hard to come by and the tech support I was on the phone with said the only way to get one is to pay the $90 for it.
Or........
Find the Verizon tech that lives down the road and see if they can get you one..!!



Comments:
patt2k

join:2009-01-16

too high or what?

Wait what are you paying 99$ for? just 50/25?

I pay for TV Prime HD + 75/35 84.99 w/taxes 96 something.

greatwhite

join:2000-11-04
Orchard Park, NY

Re: too high or what?

That's for the 50/25 and FIOS voice..!!
Just wondering where you are and if you have voice on your contract too..??

the quote they gave me for the package with tv was for 2 room DVR and HD for around $150.00

starcaptor

join:2000-08-19
East Northport, NY
Reviews:
·Verizon FiOS

Gigabit router

I called tech support and complained of low speeds on my new 50/25 service (which is actually more like 60/40). My speed tests only showed 32/28 (same as my original package of 25/25). They ended up just sending me the gen3 router (Rev. I) overnight, which is the gigabit one with the N wireless (red).

The wireless on it is REALLY high performing...more than you would expect from telecom equipment. It matches the throughput on my E3000 router running DDWRT on the 2.4 ghz N band (around 57 mbps on a different floor).

I signed a contract (finally had to lose copper...sign). I am paying $85 a month for 50/25, digital voice, and Extreme HD with HBO and Showtime included. I have a corporate discount of $10 so its actually $75 a month.
patt2k

join:2009-01-16

Re: Gigabit router

now tell me the secret how you are getting Extreme HD for same price I pay for PRIME HD please lol.

next review in page (previous review)
Review by Jeffrey See Profile
member for 10.4 years, 4274 visits, last login: a few hours ago
updated 107 days ago

  • Long Island
  • $50 per month
  • about 10 days
  • "Uptime, Speed, Reliability, Everything..."
  • "There are no bad points."
  • "Best Decision Ever to Pickup Fios"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·Vonage
-- January 14th, 2009 Update -- [edit: 3/13/09--corrected date from 1/14 review to 1/14/09 instead of 1/14/08--typo]

While I'm not there to see the day-to-day connection issues, my parents are electing to keep Verizon Fios Internet. Since I'll be there from time to time, I'll continue to post reviews, updates or changes as I need to.

From the last update more than 6 months ago, there once again continue to be no problems. No outages, constant speeds that are always at or very close to the speed tier I am paying for. Everything about the connection remains perfect, and there are honestly no problems to report. Highly recommend Verizon Fios Internet to anyone that can get it. Latency is very low, which coupled with the high speeds (20/5), makes for an excellent service.

-- May 10th, 2008 Update --

Again, like my Vonage service, I have had nothing but complete service and success with Fios. Speeds are fantastic, no apparent downtime, and everything continues to run fantastically. A++++

-- November 21st 2007 Update ---

Still rock solid performance and value for the money here. Still on the 20/5 plan, have not upgraded to symmetrical yet, but I'm guessing I might upgrade to that sometime in 2008.

To this day, I don't think I've had a Fios outage alone. Of course it went out if the power went out, but other than that, rock solid performance and service.

Verizon, with their available symmetrical speed tiers appears to have one-upped the local Cable company (Cablevision) with that offering. Amazing.

--- April 9th 2007 Update ---

No big news to report at this time. I'm just stating once again, that over the course of the last year, I've had zero outages and zero problems. Bandwidth continues to be fantastic, at 20/5 (or even a little bit better sometimes). Latency is wonderfully low - see this thread from a recent traceroute to help troubleshoot some www.dslreports.com downtime: »We appear to be having routing issues

Can't say enough about Fios Internet. Continued A+ grade, and a wonderful 2 years since switching from my cable ISP.

--- May 23rd, 2006 Update ----

I figured that it's a great time to update this, as today is just about the 1-year anniversary of our Fios Internet service.

Honestly, this will be short and sweet. There continueto be no problems in the last year. I really mean zero. There hasn't been a single issue. The only hiccup was recently, when I had a hard time upgrading from the 15/2 plan to the 20/5 plan, but after a few days, it was resolved and I'm enjoying the 20/5 speeds. Can't really count that as a problem.*

Fios continues to be seen as the Cablevision Killa on Long Island.

* Note: I used the Verizon Direct forum here at BBR, after calls to the Fios Tech Support telephone number was not really getting me anywhere. A Tech in that forum here fixed my issue within 24 hours of reporting it, which again, was the fact that I couldn't, for some reason, get the new upgraded speed. Given this great tech support forum here, I bumped my "4" rating of Verizon Tech Support to a "5" in this review.

----12/13/05 Update----

It's been slightly over 6 months now since I had FiOS installed, and there have been ZERO problems. I really mean that - not one single problem.

From what I have been able to notice, there has been zero downtime. Speeds have always been consistent - 15/2.

Since Long Island is a competitive broadband area (with Cablevision's Optimum Online), Verizon is offering the 30/5 package at $65/month to people on Long Island. I haven't ordered that package yet only because I haven't had a chance to actually call Verizon yet and inquire about it, but it's on my list of stuff to do.

I'm so happy I went with Verizon FiOS. Any connection problems I had previously with Optimum Online have never appeared again with FiOS.

Continued great service, 5 stars.

Initial:
---------
I had Optimum Online from Cablevision from late 1999 through May of 2005. The service was great until about 2003, when weird problems started cropping up: email issues, [Notso]Brightmail server-side spam filtering, intense speed fluctuations from daytime to nighttime, and an ever changing rules that were not reflected in the ToS.

In February of 2005, Fios was offered in my zipcode, and my friend got it first in March of 2005, and loved it. I finally called in May of 2005, and within about 10 days, I was hooked up and rolling.

Here are the pluses:
1) Reliability - I have never seen my Fios connection drop. Never. It is rock solid.

2) Speed - I'm on the 15/2 plan (hopefully changing to the 30/5 plan soon) and the advertised speed is exavtly what I get. No fluctuations during the day, no speed cap issues, no problems at all.

The FiOS service from Verizon is great. I'd recommend it to everyone who is able to get it. I wish I installed it in February when it came out instead of waiting 3 months.

My install was so professionally done, it was great. The two techs arrived exactly at 8AM, and finished by 11 doing a neat, professional job.

3/3/2013 Update:
I've had Fios now (again) for about 8 months. Not a single problem. Price and service are both excellent. To boot, while I was without power from the grid during Hurricane Sandy and was on generator power, my ONT stayed lit and we were able to enjoy TV, phone and data as long as I kept the generator running, which wasn't a problem. Outstanding.

Comments:

next review in page (previous review)
Review by mking128 See Profile
member for 7.8 years, 1200 visits, last login: 2 days ago
updated 108 days ago

  • College Point,Queens,NY
  • $106 per month
  • (24 month contract)
  • about 20 days
  • "Speed/reliability: best Tri-Play deal in NYC's competitive market vs. TWC"
  • "Wait for gradual rollout (3+ years for our city block) & availability"
  • "$$ saved w. 24 mos. priced locked contract, free MR-DVR & SD STB for life."
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

(Update #2 - 3/2/13) Almost a year after initial installation, 100% happy with Fios, no price increased on our bundle, latency remained low at 11ms ping time, consistently getting 31MB down and 26MB up on our 25/25 Triple bundle, now w. option to upgrade to 50/25 for extra $10/mo. We have had zero downtime thus far, 99.9998% reliable - BBU battery has given off false alarm on a few occassion, easily resolved with a reset. HD picture quality on our SDB are excellent, and we hardly ever used the multi-room DVR feature - we finally retired/terminated our DirecTV ethnic programming to save some money too - there's so much to view & stream with our high speed connection. Picked up a pre-owned MI424 to self-install a MOCA bridge over coaxial to assure full house coverage on all 3 levels.

Still paying $107/mo including taxes & fees vs. what a similar TWC cable bundle would likely costs us - probably around $225/mo. One more year to go on our 24 month contract with price lock, and VZ kept its promises so far with the free SD - STB for life deal, and the other (DVR & 2 STB) equipments' rates unchanged. Very, very happy camper - everyone else on our block are now on VZ Fios and TWC keep trying, unsuccessfully to get anyone around here to switch back with their low advertised price offer.

(Update #1 - 3/30/12) First eBill arrived, auto-pay invoiced with pro-rate for 6 days + regular billing cycle for total of $134 (only extra install charge for 4th. coaxial outlet of $20 splited into 3 mo. pmt) Regular monthly cost for this Triple Play bundle is $85/mo x 24 months, $10 extra for 2 HD-STB for subtotal of $95/mo + taxes/surcharges/fees of $11/mo for a final net cost of $106/mo. - sorted it out based on this bill. Excellent as we are saving $55/mo over TWC and that's with the DVR & 2 more STB & faster internet at 25/25 vs. cable's improved "turbo boost" of 20/2 (was 15/.768) that's just burst & not sustained.

Almost 2 weeks after initial install, it's 100% uptime, no peak-hour slow down whatsoever, and speedtest results are impressive & consistent. Bundled prices has gone up for newer NYC customers signing up now by $10/mo to $95/mo - but it's still a great bargain. (Visa card is now $250 instead of $300, free MR-DVR and SD-STB is still being offered)

Link to detailed of Fios installation with more photos »[ONT]College Point 11356: indoor ONT install Tri.Play photos

*****

(Initial post - 3/22/12) Took us 20 days from online ordering (best deal) to installation, tech. arrived early as scheduled & completed new aerial drop & install in under 7 hours, re-used existing coaxial runs from indoor ONT to 4 STB/outlets. Cable broadband Triple Play was an expensive alternative to aging copper DSL until we could order it for our owned house.

Our special promo pricing is $85/mo discounted for new customer TP is for Extreme Prime/HD w. free Showtime, 25/25 and unlimited digital phone w. enriched features including CID & VM - choice of $300 Visa gift card for rebate or free for life HD multi-room DVR & SD STB combo free ($20 saved per mo. - our choice) Prices just gone up by $10/mo. & Time Warner Cable trying to win new customers with special, similiar Triple Play for $90/mo x 12 months only, which is still expensive with their high box rental charges & newly added modem fees. (I expect our total monthly bill to be under $110 vs. $161 now for TWC with only 2 HD STB, no DVR or SD-STB, and much slower broadband speed @ 10/2)

Our online ordering went smoothly as they apparently had the database of addresses updated, earliest available date for installation was about 20 days and once chosen, confirmed and a follow-up email the next business day, with links to various tips & what to prepared, etc. and enough resources to setup a VZ email address/account that had immediate but limited functionality to start getting comfortable - option to revise/change the confirmed install date was given until 4 days out, then one needed to call 800-xxx-xxxx instead.

Tech. was friendly & called 15 minutes prior to start of scheduled 9A to 12 noon time slot, and was outside looking for a parking spot a few minutes later. Online notes and request to install an indoor ONT in the basement was not given or read by him but after asking the reason(s) for it, he surveyed the service panel & basement, and agreed that it could be done - but neede to go back to the depot to exchange as he didn't have the unit on his van once a short 100 feet black fiber cable run was connected to the next aerial telephone pole's distribution unit about 50 feet away & pulled across the front driveway & down to the side of the house along the electrical & coaxial runs. The connection was tested & checked for signal quality & passed, and he was ready to do the rest & disconnect TWC's coaxial cable - using the already drillled hole to fish his new run into the basement. Provisioning the ONT once the BBU & power supply was connected - using a 2' wide by 4' high 1/2 plywood board DYI mounted to the sheetrock walls ($10 at local Home Depot) took longer than expected, but it eventually went "live".

Alcatel-Lucent indoor 1-211M-H ONT w. existing coaxial runs were used and ran upstairs to 2/F's home office/den where the newest Actiontec MI424WR gigabit wireless N mode router was ready. Digital phone was connected from the ONT to the basement's junction box for solid & clean, quality voice calls - BBU will power it for up to 8 hours in case of a power failure via old POTS phone as the 5.8 Mhz cordless phone would be useless then ...

Tech. then asked for our primary PC to run diagnostic tests & install widgets/files onto it using 2 USB drives, and gave a very brief demo of what/how to - before resuming setting up the MR-DVR (newest Moto 7232-2) and 3 STB on 1/F and 2/F. Lastly, he went over the DVR and left us with various guides, booklets & instruction sheets for the RC, etc. before cleaning up, chaulking the outdoor hole and rechecked his work before calling it a day.

Speedtest.net results showing that we are getting 31/22 MB/s consistently on hardwired PC's and about 22/15 wirelessly, very impressively as these are not boosted or pseudo-turbo speed tricks used by cable providers, latency is 10ms typical and "A" results all around - there are no slow downs at peak times.

Managed to log into router, change userid and password, changed SSID & assigned one's own WPA2-TKIP passwords, moved away from "auto" channel and did quick port-forwarding, and change DNS servers, etc. after printing/writing down the existing values or settings - wow, everything looking great and good to go, power cycle various hardwares/devices & ready to roll.

TWC retention tried hard but with no luck price matching or come even half-way to beating the offer, and realized the competition & customer has "won" this round - returned their leased equipments promplty & cancel, expecting the equipment deposit & prepaid payment credit to be refunded shortly. Looking forward to substantial savings in the next 2 years with price locked at about $50/mo or $1,200 for the duration of the contract - 2 extra boxes vs. TWC's bundled, despite we are a bunch of "happy campers"

VZ called the next day to followup & assure that everything looked good from their remote diagnostics - VZ email account is up & running although we don't plan on using it, will just forwarding them to ISP-free accounts for easier management. Still too early for a definitive rating for technical support except for online self-help/diagnostic tools.

To see it, use it & experience it will make anyone a true believer - and there's no turning back. Unconditional recommended & endorsed VZ's Fios options - will update with feedbacks on billing & customer services in 30 to 60 days and periodic update as appropriate. (Look for my recent posts with 8+ photos on the installation)

»www.pingtest.net/result/59415762.png

»speedtest.net/result/1846411591.png

Attachments:
Click for full size
Click for full size
Click for full size
Click for full size


Comments:

next page (previous review)
Review by rufus279 See Profile
member for 5.9 years, 748 visits, last login: a few hours ago
updated 109 days ago

  • Tonawanda,Erie,NY
  • $130 per month
  • (24 month contract)
  • about 1 days
  • "Excellent Picture, Great Speeds, Dedicated Bandwidth"
  • "Contract, equipment and rate increases, DVR HD Size"
  • "Waaayyy better then TWC for Internet/TV and on par with DirecTV for TV"

Been on FiOS for about 27 months now. Just renewed for another 2 years but since I do my own VOIP for home phone, no good bundle deals. Sorry but I don't use my home phone much and I have a limited VOIP provider for just over $15 a month and it's still $15-20 cheaper then Verizon's Triple Play bundle even after gift cards, etc.

Internet speed is great (25/25) and over provisioned so no worries of slow downs like on cable nodes.

TV picture quality is great, slightly better then DirecTV. Switching channels is faster but DVR HD size is smaller then Direct and features of DVR are behind Direct and Tivo.

In the 27th months, only 2 internet outages both lasting maybe under an hour. Only 1 TV outage for about 7 hours that effected ALL FiOS customers. Much better then weather issues with DirecTV and issues with TWC cable modems.

If you live in an area where FiOS is offered, you really need to consider it.

March 2013 Update:
Still going, still on same bundle. No issues or complaints.

Comments:
rico1931

join:2012-08-14
Tonawanda, NY

Do you really have Fios

I'm right down the st from where you place your pin on Dekalb St and I don't get fios and Verizon even stated they are on this side of the 290 so I think you are either a fiber or you are on the other side of the 290 so move the pin
rufus279

join:2007-07-22
Tonawanda, NY

Re: Do you really have Fios

Sorry, don't know how/what this pin is your talking about. I think the site just randomly assigned it based on Tonawanda,ny
rico1931

join:2012-08-14
Tonawanda, NY

Re: Do you really have Fios

ok no problem.. Not going to lie I kind of had my hopes up thinking that they were just wrong and they really were on this side of the 290 :*-(

Wednesday, 19-Jun 10:26:46 Terms of Use & Privacy | feedback | contact | Hosting by nac.net - DSL,Hosting & Co-lo
over 13.5 years online © 1999-2013 dslreports.com.