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Review by htin11 member for 12.6 years, 1790 visits, last login: 1 days ago updated 1 days ago
Flushing,Queens,NY
$158 per month- (24 month contract)
about 20 days "Fast connection" "been waiting for awhile, expensive" "if you can get it, get it!"
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings above consensus)
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Updated speedtest in the morning:
»www.speedtest.net/result/2626988466.png
Update: Put back the Verizon router rev G. So far so good.
Update: Upgraded to the triple play package with 150/35 (provision at 150/65, get 153/58), verizon ultimate with all movie channels and a home phone. Received 7232 DVR and a standard box for free as long as i maintain a triple play package. DVR works perfectly. Paying 139.99 (without tax) didn't receive the bill yet. So far so good.
Ordered FIOS double play (35/35) with home phone on 10/2/2011 and installed on 10/22/2011. The tech was very helpful and knowledgeable. He put in the ONT into my garage and hook it up thru the ethernet port into my network. The tech said i was the first installation in my 5-6 block and was the first connection to the hub. The tech had to get another tech to come over and wire the pole to install a new mini box. I removed the verizon actiontech router and hook it up into my Asus RT-16 router with tomato firmware. This works perfectly. I receive my full 35 download speed however my upload is around 31-32. Also if i use up all the bandwidth the other PC starts to crawl when going on the internet, with Road Runner they might have some QOS setup on their connections since i am still able to access the internet when the bandwidth is all pulled up. I love the online tool management for the digital phone, can get voicemail and handle the administration of the digital phone. Fios is a little expensive 79.99 for first year, 89.99 for second year and 3+ is 99.99. Haven't got the bill yet, so don't know if there is any additional taxes and fees add up. Previously have Road Runner Cable Turbo for 29.99 for a year for 9+ year.
Comments:
 | | odd For $5 more a month ( online order ) you couldve gotten the triple play with a free-for-life DVR. Even if you dont watch TV, that wouldve been a better deal. LOL. | |
|  |  htin11 join:2000-08-10 Flushing, NY Reviews:
·Verizon FiOS
| Re: odd said by ITALIAN926:For $5 more a month ( online order ) you couldve gotten the triple play with a free-for-life DVR. Even if you dont watch TV, that wouldve been a better deal. LOL. I think you need to be careful if you add the free for life DVR it goes up by 10 and i have the 35/35 internet package so it goes up another 10. After you add in all the taxes since i live in NY it will probably be very high. Currently i have dish network which is 32.99 with no taxes and fees. The price of Fios is also only good for a year. | |
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·Verizon FiOS
| Re: odd No, this is why I said ONLINE order, its $85 opposed to the $80 double you signed up for. Might be too late for you now. Do you think you actually need the 35/35? The 15/5 package Im referring to would normally get you 20/6. Verizon over-provisions their speeds. More than adequate for 99% of the population.
You wouldve been better off with the triple, especially if youre a yankee/met fan living in NYC Dish doesnt have the YES channel OR SNY.
ALSO, if you have a 2nd TV, they are also giving away a free standard rental. So DVR, SD box, no monthly fee's.
Pretty sure this deal is still available. You should call and make a deal ! Nothing beats Verizon's TV service. | |
|  |  |  |  htin11 join:2000-08-10 Flushing, NY | Re: odd it's actually 89.99 for the 15/5 triple play package, 99.99 if you want the free dvr. this doesn't include any taxes or franchise fee and etc. | |
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 | | NO QoS My 35/35 is actually 43/37. Verizon doesn't use QoS or throttling and I've never heard of your problem before. It's a good idea to disable any upstream QoS on your router and/or computers. -- 35/35 Fios, Triple Play Extreme. | |
|  |  htin11 join:2000-08-10 Flushing, NY | Re: NO QoS which speed test did you do? i get 35-36/31-32. | |
|  |  |  | | Re: NO QoS myspeed.visualware.com
Java tests are more accurate than Flash. -- 35/35 Fios, Triple Play Extreme. | |
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 htin11 join:2000-08-10 Flushing, NY | lastest speed test  | |
|  |  | | Re: lastest speed test Awesome. I believe your package is 150/65 btw. Nothing to cry over though, your upload is faster than download speeds of 99% cable subscribers. | |
|  |  |  htin11 join:2000-08-10 Flushing, NY Reviews:
·Verizon FiOS
| Re: lastest speed test said by ITALIAN926:Awesome. I believe your package is 150/65 btw. Nothing to cry over though, your upload is faster than download speeds of 99% cable subscribers. verizon call it the 150/35 package, however they provision it as 150/65. On my bill it's called 150/35 | |
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Review by wlsonverizon Fair warning: reviewer joined this week lodged 3 days ago
Ashburn,Loudoun,VA
$102 per month "Very decent connection speeds" "Certain sites suffer very badly and takes a while to resolve" "Over all a positive experience, with minor bursts of intense frustration"
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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While overall happy in the quality of service, both in speed and reliability, it can be frustrating because speed tests will show excellent connectivity, however when doing something as simple as streaming from YouTube traffic continuously stalls (no matter the device or operating system).
For instance, as I write this google-gw.customer.alter.net (which is owned by Verizon) is showing a 57.3% packet loss (with 6271 packets tried for over an hour).
Comments:
 lijacobs join:2010-07-30 Lawrence, NY kudos:1 | Intense frustration If you peruse the lengthly posts in the vzfiber forum which address this subject you will find that the problem is not with VZ but with YouTube not purchasing enough bandwidth to support FiOS's users | |
|  | | Youtube Yeah, that is a youtube problem. I've seen multiple complaints about it from users on various ISP's. This is simply a case of Youtube sucking. | |
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Review by Darlok Fair warning: reviewer joined this week lodged 5 days ago
Maspeth,Queens,NY
$150 per month- (24 month contract)
about 2 days "Everything" "Nothing so far" "Best Service"
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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I had Time Warner for close to 20 yrs. They've been stiffing me on the double play package.. I was paying $150 a month and now $160 this last month! I also had vonage for $38. So almost $200 for a triple play! I finally said F*Ck this and ordered FIOS!
Had it installed yesterday and OMFG... What a difference!!! I'm not sure why FIOS gets so much slag. Maybe it's from people living in rural areas? My experience with them so far has been awesome! I got the triple play package with 50/25 mbps internet from Fios. The internet flies.. I get 62 MBS down and 24 MBS up I can download 1.9 GB Microsoft Service Pack 1 in less than 5 minutes at 7 MB/s. Picture quality also is much better than Time Warner... + MUCH MUCH more channels.. I get 9-12 showtime channels for free. (Not just a 3 month promotional deal) I also get 2 Fliks channels which come with the 89.99 package and 1 Movie channel! It's soooo much to watch.. It's like Night and day compared to Time Warner which has been stiffing me for years. (my own fault for not switching earlier)
As soon as I called to cancel Time Warner, I thought I wouldn't be able to get the rep off the phone. He tried beating the Verizon Deal....Not only did he try to beat the deals when I cancelled yesterday, but today I received a phone call from another agent trying to beat Verizon deals.. I was like WTF? I told the rep that I've been a customer for almost 2 decades and every time i call in to ask for a loyal customer discount you guys never lower my bill!! and now that I cancelled you guys want to give me a better deal? F*CK YOU!
I couldn't be more happier with Verizon (so far so good btw guys) Customer service with Verizon has been top notch!
Comments:
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Review by ITALIAN926 member for 9.6 years, 2199 visits, last login: a few hours ago updated 11 days ago
Bronx,Bronx,NY
$150 per month- (24 month contract)
about 5 days "Everything is AWESOME...." "Not really anything." "If you can get it, GET IT."
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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Update 3-27-2013
Still completely satisfied with FIOS. My internet speeds have been moved to 50/35 and regularly test higher like 58 / 37 . I have the ultimate TV package, having all those HD movie premium channels is wonderful. At some point, the on-demand for Starz and Encore was fixed, its soooo much better than it was.
I gave back one of the DVRs and purchased a WD DVR expander hard drive. The 7232 DVR comes with a 500 GB hard-drive, and I added 1000, so in total, I have 1.5 TBs of recording space, more than enough. The installation of the external drive was a piece of cake. The 7232 requires an eSATA cord to connect the external. My OTHER DVR was a 7216, and that didnt have an eSATA port, it had a SATA port, so if someone wants to add an external to a 7216, they need a cord that is SATA on one end, eSATA on the other.
Update: 2-11-12
HD on-demand quality for Starz and Encore is still horrible, I dont even bother with it. The Free on-demand, HBO, Cinemax, Showtime On-demand is beautiful. Thats really my only complaint with the service The overall PQ of FiOS HD is amazing, especially on my 120Hz Vizio. Its almost TOO clear I think the HD is as good as my 1080p Blu-Ray or HD-DVD videos.
Everything else is still great. My 35/35 internet speeds are still coming in like 42 Mbps down , 34 up.
The new 1.9 software is awesome. Having two DVR's in the house is pretty cool. I can watch recordings from both DVR recodings from any box in the house. I may be connecting an external hard drive soon now that I have the updated software.
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Ive recently added a new 55" Vizio LCD and this thing looks AMAZING on FiOS. It looks better than my Pioneer Kuro.. as it should , its going on 4 years old. The picture is so clear its almost 3D'ish.
Since Ive gotten the service, it seems Ive gotten a boost in download speed and lost some upload speed. Not that I ever use this bandwidth but I occasionally run speed tests. Its pretty steady at ~ 42 mbps down and 30 up. »www.speedtest.net/result/1087423114.png
The HD on FiOS is FANTASTIC. My only complaint , and Im not sure its a Verizon issue, is that the Starz and Encore HD ON-DEMAND looks horrible... its a very blocky stream. HBO, SHOWTIME, TMC, EPIX , HD- on demand is beautiful.
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It was so frustrating seeing all my family and friends enjoying FiOS and I was stuck home with a POTS line, 1 Meg DSL and crappy pixelating Cablevision. My address was finally FiOS qualified.
The difference in TV picture is just awesome. The HD movie channels look as good as Blu-Ray to me. I have a 60" Pioneer Kuro and it simply looks amazing. If you watch too close to the TV you get dizzy ! Verizon has a ton more premium movie channels than cable , and the HD On-demand is awesome. I dont think Cablevision had any HD on-demand whatsoever. My wife is impressed with the picture on our regular Tv but to me, its not as dramatic of a difference as the HD. The multi-room DVR is great, its nice to watch recordings in the bedroom now.
As far as internet, Im just blown away. I downloaded a song in like 2 seconds last night from Itunes. Just amazing compared to the 1meg service I had. »www.speedtest.net/result/809056003.png
I ordered Verizon digital voice with unlimited calling to free myself of the additional taxes and fee's. The ONLY difference I have seen is the 10 digit dialing.. which isnt a big deal.
My estimate is about $260 a month for ALL CHANNELS (except porn) , 1 MRDVR, 3 HD , 35/35 internet, unlimited calling for home, and 2 cell phones.
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Review by whoyourdaddy member for 46 days, 31 visits, last login: 2 days ago updated 16 days ago
Honey Brook,Chester,PA
$89 per month- (24 month contract)
about 5 days "fast no outage for fios internet" "been waiting for fiostv for years" "why is it taking so long for fiostv"
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings above consensus)
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love Verizon fios internet but been waiting for fiostv for years had direct tv for 3 years got tired of the contract and the high prices got service electric cable a lot better picture in HD then direct tv. and no contract but as soon as fiostv comes along I will switch to it..
Comments:
 AJR @verizon.net | STAY AWAY We have had Verizon Fios, internet and digital phone for over a year. We can honestly say that we have never experienced such terrible customer services. They find every way to squeeze a few extra shekels from us. Their tv guide and dvr access are cluttered with their ads for up sells. Their customer service times are long and reps are untrained and rude. Their website is slow, frequently down, and focuses more on upselling vs. service. They make frequent mistakes, and it is always us who pays the price. All in all, I think some of what they are doing is plain illegal. But who is to fight a goliath like Verizon. STAY AWAY. | |
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Review by rrivers111 member for 2.6 years, 8 visits, last login: 16 days ago lodged 16 days ago
Liverpool,Onondaga,NY
$158 per month- (24 month contract)
about 3 days "Speed and reliability of connection." "None" "Highly recommend. Very happy."
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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We moved in to our current home 5 years ago. I was a Road Runner customer for 10 years since that was ll that was available at my previous address. I had Fios installed a week after we moved in , after three days I cancelled Road Runner and have never regretted it. I have moved from the 25/15 ( actually 34/15-was the speed i was getting) tier to the current 150/75 ( really 164/75) . In those five years I have had one Actiontec router faill, one phone call and i picked up the replacement at a Verizon store the next day, plugged it in and was up and running in five minutes, its the only time I have had to deal with customer service and it was a ten minutes of troubleshooting with a tech, and then a quick visit to the Verizon store.
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Review by Beansie member for 23 days, 2 visits, last login: 7 days ago lodged 23 days ago
Clifton Heights,Delaware,PA
$140 per month- (24 month contract)
about 10 days
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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So far so good. we do loose the fiber at night, longest time was about 12 hours. Did receive a $300.00 Visa card for signing.
Comments:
 ThespisI'm not an actor, but I play one on TV.Premium join:2004-08-03 Keller, TX | Lost signal? If you lost signal at all, it's unusual. That should be checked out. -- Fast. Cheap. Safe. Pick two... | |
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Review by mack1951 member for 12.9 years, 6796 visits, last login: a few hours ago updated 26 days ago
Bayonne,Hudson,NJ
$116 per month about 10 days "Consistent internet speed, fast STBs, 500 gig DVR, wireless N router" "No MSG HD Boo Cablevision" "Great value for the money"
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings above consensus)
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After years ( I had Cablevision for TV internet and phone since they were available in Bayonne, NJ) of never getting the full speed I paid for at anytime but 2:00 in the morning, I switched to FIOS 25/25 internet, Extreme HD, and digital phone. I stayed with Cablevision after FIOS was available because of no MSG HD. Finlay decided that hockey was not as important as getting what I paid for. Cablevisions problems with Scripts, ABC and Fox 5 were the final straw. The ordering process on the web was great and easy to find what I wanted. The install took about 4 hours and went smooth as silk. The Motorolla STBs are much faster then Cablevision boxes. Better guide, more VOD choices and the 7232 DVR has the 500 gig HD with the ability to add esata in the next update. Internet has been 32/29 consistently (imagine that getting more then you pay for) Phone is clear and features are great. Multiroom DVR is great too. Very happy with everything and just got my first bill and it was exactly what it was supposed to be, taxes and fees are about $11.00
Update:6/15/2011
It's been 8 months and still very happy with FIOS. No change in speeds, no change in picture quality and no billing problems. If you can get it give it a try I don't think you'll go back to cable.
Update: 3/12/2013 Still going strong no problems, internet now 50/35.
Comments:
 Reviews:
·Comcast
| You are one lucky dude!! I am currently signed up with Comcast. I have been dealing with intermittent outages now for the last 3+ weeks. They did acknowledge that there are problems with the feeds serving the area but have not given any time frame when the problems would be resolved. We have Verizon POTS in the area, but no FIOS. I would do just about anything to have Verizon FIOS. Good luck and surf on!!! | |
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Review by eve member for 10.2 years, 4078 visits, last login: a few hours ago updated 27 days ago
Alexandria,Fairfax,VA
$79 per month- (12 month contract)
about 3 days "Good TV. Fast Internet. Good price." "Worth it."
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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Nothing really bad to complain about except the router. The wireless settings seem to be sub-par and can result in wireless connections being slow and sometimes completely dropping out.
Advertised speeds are met when wired and, when working, wireless.
Tech support was fairly pedestrian. Had problems with wireless connectivity and they made me run a speed test and then proceeded to suggest it was either range (they suggest 10 feet in line of sight -- what's the point of wireless then?) or an old network card. Felt kind of condescending but I guess the majority of customers don't know what all of that is.
--UPDATE 3/11/13--
Was offered speeds of 50/25 for $10 more per month. Naturally, I accepted this offer. Speeds as advertised. Nothing to complain about there. Haven't contacted tech support. Wireless seems to have fixed itself... not sure if that was router end or our computer's end.
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Review by Shooz member for 11.6 years, 435 visits, last login: 27 days ago updated 28 days ago
Skaneateles,Onondaga,NY
$90 per month- (24 month contract)
about 9 days "Speeeeeeeeeeeeeedy." "Unbearably slow You Tube" "The net can't get fast enough for me but this is way better than TW"
| Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings match consensus)
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I am now rocking a Netgear WNDR 4500 with 75/25 service. Speed tests are consistent at ~80/30. For some reason playing Youtube videos is just a painful experience. I have tried using different YT servers and it doesn't seem to make a difference.
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