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Review by jamesp41 
Posted: 3 years ago
member for 3 years, 0 visits, last login: 3 years ago
 Powder Springs,Cobb,GA
 $29 per month
 "Outstanding service for a reasonable price."
 "I would never consider those mega providers again."
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We have had the service for several years now. The connection is always there, until we recently changed our home phone service. In talking to the new phone company they claimed they were not informed of the DSL service and it would be 7 to 10 days before the service would be back up. I figured it would be worth a shot to see if Atlantic Nexus could help get the service up any quicker. I explained the issue to the Atlantic Nexus customer support person, who said he would see what could do and he would call be back. He did call me back and said the best they could promise was getting the service up in 24 to 48 hours, much better than 7 to 10 days. Within 2 hours I noticed the DSL light on my DSL modem was green, and sure enough the connection was back up. They showed that they care about their customers.
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Review by jflorence21
Posted: 3.1 years ago
member for 3.2 years, 7 visits, last login: 2.9 years ago
Atlanta,Fulton,GA
$45 per month
 about 7 days
 BellSouth
CLEC party: BellSouth
"Awesome customer support and service has been flawless"
 "None"
"This is so much better than Comcast....................."
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Before switching to Atlantic Nexus, I had previously been a Comcast cable/internet customer for the past 2 1/2 years. I was always experiencing problems with their service, but HEY, I had 6Mbps downloads!!! The constant service interruptions bundled with the mental midgets I was always dealing with at Comcast brought me to the conclusion that they were one of the worst companies I have ever had to deal with.
So...I jumped on broadbandreports and found such awesome reviews for Atnex that I immediately ordered a phone line from Bellsouth and made the switch to the 3.0Mbps service.. The customer support has been awesome so far, and the service has not gone down one time in the past month. I am paying a little more per month than I was before, but at this point I do not care because I am a firm believer that you get what you pay for.....
Thanks for the great service guys, and keep up the great work!
Jeremy
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Review by dward
Posted: 3.1 years ago
member for 3.1 years, 0 visits, last login: 3.1 years ago
Powder Springs,Cobb,GA
$29 per month (6 month contract)
about 2 days
BellSouth
CLEC party: BellSouth
"Personal attention. Excellent Service"
"None"
"Would recommend service to all friends and businesses."
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Since I switched from Bell South to Atnex, the quality and professionalism of the company has been excellent. The staff has always been on hand to help me with any problems I encountered. To deal with a company where you have a "close" relationship with the staff is a breath of fresh air. I t was very annoying to always talk to a computer when I called in to Bell South!! Atnex has been great to me and I hope other will soon switch over so they can enjoy the same great service that I do. THANKS ATNEX!!!!!!!
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Review by toddandrobin
Posted: 3.1 years ago
member for 3.1 years, 1 visits, last login: 3.1 years ago
Powder Springs,Cobb,GA
$29 per month
"all good"
"none"
"excellent isp"
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I have used Atnex since Jan. of 2004 and have been very happy. The only complaints I have are that they make me pay for the service and I wish I could get a cool coffee mug. Other than that, Atnex is top notch.
Todd
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Review by Skip05
Posted: 3.2 years ago
member for 3.2 years, 2 visits, last login: 1.6 years ago
Powder Springs,Cobb,GA
$35 per month (6 month contract)
about 2 days
BellSouth
"Great connection speed"
"None"
"All around great service!"
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I recently decided to switch to Atlantic Nexus and I couldn’t be more pleased with their service and the customer support they provide. I have to agree with bjornb's statement: 'these guys are the best!'
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Review by Wilson6
Posted: 3.2 years ago
member for 3.2 years, 0 visits, last login: 3.2 years ago
Hiram,Paulding,GA
$35 per month (6 month contract)
about 4 days
BellSouth
"very helpful tech support"
"None"
"Highly Recommend"
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I recently signed up with Atlantic Nexus and I can not say enough about their service. I was very concerned about having a quick install and it could not have gone smoother. The service was turned up the same day they said it would.
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Review by (hidden by request)
Posted: 3.2 years ago
(review was emailed from domain gmail.com)
Atlanta,Fulton,GA
$29 per month
"excellent customer service and excellent service"
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I had an awesome experience with ATNEX in Atlanta, GA. They have ALWAYS
been very helpful and knowledgeable about DSL service. The service techs
have responded in a quick and efficient manner, and have helped me with
many other computer related issues. I highly recommend this company for
anyone wanting DSL service in their home or business.
Vickey Wile
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Review by bevills1
Posted: 3.4 years ago
member for 3.5 years, 2 visits, last login: 16 days ago
Mcdonough,Henry,GA
$32 per month (6 month contract)
about 5 days
"Much better and more friendly service"
"None yet"
"Would highly recommend to all"
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My very positive experience is echoed by the gkucala in Swanee, Gwinnett, Georgia review except I don't have IFITL. BellSouth probably would have continued charging me their usual rate significantly higher than that offered to new customers, and naturally they offered me that better rate when I told them I was changing providers to which I told them no thanks. Around 10 to 12 years ago before broadband I had dialup service with a small company called Access1 which unfortunately went out of business, and that was the best dialup provider I ever had and was sorry to see their demise. Atlantic Nexus is just as good if not better with their great broadband service as Access1 was for dialup.
Atlantic Nexus could have had me on their service by 2/27, but I told them I didn't want it started until 3/1 becuase my BellSouth serivce was paid through 2/28. Further I told Atlantic Nexus I needed service active on 3/1 by 9 AM, and service was available a little before 8 AM when I first tried to access it. They give you a modem and only charge $9.95 shipping cost unlike other providers that charge about $100 and then make you send and have to wait on a mail in rebate. Not only that, but I noticed the modem sent appeared identical to a modem I had from a previous provider, and they told me I could refuse delivery on the one sent and receive credit for shipping charge!
Additionally Atlantic Nexus support told me about a link where I could learn to upgrade my SpeedStream 5260 modem to a 5660 SpeedStream to work with their service. That upgrade experience may be found in the Efficient section of forum on Broadband Reports if any are interested. The wonderful things that can be said about this great provider seems endless, and I hope they're around for many more years to come.
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Review by bjornb9
Posted: 3.4 years ago
member for 8.1 years, 6 visits, last login: 3.4 years ago
Marietta,Cobb,GA
$36 per month (6 month contract)
about 20 days
BellSouth
"No pressure sales, very helpful and informative"
"None"
"They rock!"
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Had used my previous DSL provider for several years, but tired of week-day only support. Had service turnoff pre-scheduled (was told BellSouth couldn't give a time).
Got up in the morning of the start of my service with Atlantic Nexus, service was off as expected.
Logged into my DSL modem (PPPoE) and entered my Atlantic Nexus id and password.
Bingo, up and running!
Smoothest cutover ever.
These guys are the best!
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 Review by shrtckt1
Posted: 3.4 years ago
member for 4.5 years, 645 visits, last login: 3.1 years ago
Athens,Clarke,GA
$42 per month (6 month contract)
about 1 days
BellSouth
CLEC party: Covad
"Everything"
"None"
"Highly recommend"
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I ordered a 3.5mb dsl service for $42.99 in a 6 month contract. CSR's are American & the company is located in Powder Springs, GA. The order process went very fast & flawless. The service was up in about 8 hrs. According to the Atl speakeasy speed test server, I am getting 3033/303 (DSL/dynamic/PPPoE). They sent me a SpeedStream (Efficient Networks, Inc) modem that seems to work well. I am very pleased with the service & highly recommend it.
Scott
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Atlantic Nexus
