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I have had very few issues with my hosting but as of late when I have had an issue it has started taking a lot of time for the issues to be resolved. member for 20.5 years, 1428 visits, last login: 2 years ago updated 16 years ago
Update: December 18, 2007 The fine folks at SurpassHosting.com sent me a holiday greeting card! Nice to hear from them, since I haven't had to contact them in a while (except to pay the bill). I wouldn't base my decision on a host based on this, but it does go to show the value they place on their customers. I'll never use another host. Original review: April 6, 2006 Last June, I found myself without a webhost. The webhost I had been using vanished, along with my site. After browsing BBR's Webhosting forum, I decided to try SurpassHosting.com. It was an excellent choice, and I sang their praises in the Rants Raves and Praise forum: »[Praise] SurpassHosting.com: SUPERB SUPPORT! Since then, I have been slowly moving all of my domains over to SurpassHosting.com Earlier this week, I moved the final domain. This was the trickiest, or so I thought, because I wanted to transfer the email accounts and mail. I had rebuilt all the other sites I moved myself. This time, I asked SurpassHosting.com to do a site transfer. There were a few glitches along the way, but SurpassHosting.com support handled everything professionally, quickly, and effectively. I highly recommend SurpassHosting.com to anyone looking for a host. Now that I know how easy it is to do a transfer, my only regret is that I waited so long to switch. Thumbs up, SurpassHosting.com! member for 22.1 years, 2520 visits, last login: 10.2 years ago updated 16.2 years ago
member for 23.6 years, 6307 visits, last login: 4 days ago lodged 16.3 years ago
I signed up for a promo package. 800GB storage, 6000 GB bandwidth for 12 months for $1. There have been some bumps and hiccups, but for the price I am very satisfied. member for 19.2 years, 1908 visits, last login: 2.6 years ago updated 16.4 years ago
This company goes extremely far to please their customers. We have a business package, unlim reseller. Extremely cheap, lots of space, the best customer support ive ever experienced. member for 21.5 years, 346 visits, last login: 13.9 years ago lodged 16.4 years ago
I have been with Surpass Hosting going on two years now. I started out with a shared hosting account as as my websites grew in popularity i quickly settled into a Dedicated Server. The support staff is great... and the owners among the most customer oriented people I know. The community is very active (»www.surmunity.com) which is a huge plus especially if someone is new to the whole "website thing." I recommend Surpass Hosting for anyone because no matter who you are they'll make sure you get taken care of right away. Brandon »www.scriptlessday.com member for 17.1 years, 18 visits, last login: 16.8 years ago lodged 16.8 years ago
I have been a customer of Surpass for a little over two years. Their service is great. Technical support is awesome. If your looking for hosting these guys are the way to go. member for 19.8 years, 4119 visits, last login: 48 days ago lodged 17.2 years ago
I've been with Surpass for over a year, and I'm so pleased with them. I'm on the Bronze plan, and they recently upgraded it from 7GB to 10GB for the same price. I pay the $170/year pre-paid, and the price is worth it. I've never had a problem with my sites (I run about 12 on their servers), I can access CPanel anytime, and when I do have things I need help with, the Support Ticket System is very good; they respond very quickly, no matter how minor the job. It's nice to be with a company that I can trust for reliability and stability for my growing business. Keep up the great work! member for 22.9 years, 2491 visits, last login: 13.1 years ago lodged 17.3 years ago
I signed up with Surpass »www.surpasshosting.com/ over a year ago. I decided on the Power plan with 5GB Space/ 200GB Monthly Bandwidth for a personal graphics website. The cost is $65/year or $6/monthly. The experience could not have been better, support was fantastic. I got off to a rocky start because the hard drive went out on the server I was on but tech support was quick with a response. They immediately started work to resolve the problem, keeping me updated throughout the day on their progress. Less than 24 hours later my site was up and running. Days from order to success would have been 1 had there not been a problem with the new server. In the beginning I had a couple of silly newbie questions, placed a ticket with tech support and had answers to my questions within minutes, on a Sunday morning no less. The following day I emailed support about a change to my account that required Admin. assistance. Within a half hour, I had received 2 replies and my request had been honored. Their on line community »surmunity.com/ is an added bonus. I would (and have) recommend Surpass hosting to anyone looking for a reliable, professional web host. Update: I have since cancelled my account with Surpass and shut down my website due to time constraints. I saw no reason to keep a website that I no longer had time to keep updated. In the future if I manage to find the extra time to devote to a website, I will go running straight back to Surpass without hesitation and will continue to recommend them to others. member for 22.3 years, 5666 visits, last login: 3.2 years ago lodged 17.4 years ago
Back in February I signed up for a Surpass VPS account. Account creations are done manually to avoid abuse -- my account was ready in less than 12 hours (though it seemed a lot longer while I was waiting). Since then I have been extremely happy with the box I'm hosted on, the service, support and flexibility. I've annoyed the support folks with numerous questions and minor problems which have all been resolved in a matter of hours. The amount of control allowed in a VPS environment has guaranteed that I will never go back to shared hosting again, my next step is a dedicated package. member for 22.1 years, 7546 visits, last login: 214 days ago lodged 17.7 years ago |