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 Review by sheik28 
UPDATED: 2.1 years ago
member for 9.1 years, 3615 visits, last login: 1 days ago
 New York,New York,NY
 $9 per month
 about 1 days
 "No Downtime..Value for the money... Great Support"
 "One slight one... the control panel No big deal though."
 "Best Host I Have Used."
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I have been with 1and1 for about since December of '04. I have the Business package that offers a lot for the price. 2000MB space 50GB transfer per month 500email addy's as well as 3 domain names. I had tried GoDaddy just before this and for some strange reason they cancelled my account. In all fairness it may have been my own fault but as luck would have it, it was the same night I was looking at 1and1 and thinking it looked like a better offer. So off I went to 1and1 and have been extremely happy ever since. I have not experienced any down time and with only 1 MySQL database it suits my needs just fine.
The one bad thing is the control panel. Possibly the worst one ever but it's no big deal.
There are man other features that I have not listed. Check them out if you want.
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 Review by Jon
UPDATED: 2.2 years ago
member for 8.8 years, 3878 visits, last login: a few hours ago
Lisle,Dupage,IL
$9 per month
"Cheap, Lots of Space & Bandwidth"
"Email Support is Slooow"
"They're good enough for what I need to do."
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Been using 1&1 for about 4 years now. Not sure why they get bashed so much. I've never had any problems with them. Other than the slow email support they're great. And if you call them, it's much faster. Currently manage 8 sites (4 of mine) on 5 separate packages and they've all been great.
I'm paying $9.99 instead of 3.99 because I wanted the business package for a site I was gonna set up that still hasn't happened. I'll get around to it some day. 
Other wise, changing or upgrading packages is easy, they have a lot of nice tools including integrated google webmaster tools which is nice.
Basically, they give me what I need at a price I'm willing to pay. So I'm happy 
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 Review by laserjobs
UPDATED: 2.3 years ago
member for 5.5 years, 2218 visits, last login: 6 days ago
Las Vegas,Clark,NV
$4 per month
about 1 days
"Reliable, inexpensive and easy to manage"
"Slow data delivery. Ftp sometimes times out"
"Works well for my requirements"
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Works great for hosting Joomla and wordpress with a few tweeks to .htaccess
Great beginners tools to get a site up fast with
WebsiteBuilder
1&1 Blog
Photo Gallery
Basic CGIs
MySQL Administration
EasyRSS
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 Review by RideRed
Posted: 2.7 years ago
member for 4.4 years, 141 visits, last login: 2.6 years ago
Huntington Beach,Orange,CA
$10 per month
about 1 days
"Dirt cheap, free domains, tons of space and traffic"
"Tech support is the worst in history"
"Good so long as you don't have a problem cause it may never get fixed"
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Presales (3): Site was detailed about what you got and online sign up was easy.
Setup Experience (2): Setup for the most part went smooth. I added an existing domain and took advantage of their offer for a few free domains. No problems with FP extensions. The only problem I had was with their in2site web chatware. It didn't work at all and tech support is horrible. Ended up paying for 3 months of in2site that was never set up correctly.
Connection Reliability (5): Unlike my previous host cybersharks.net my site has never gone down or suffered server side exploits (resulting in site vandalism) and is always speedy. Can't ask for more than that.
Tech Support (1): The worst. They take forever to get back to you and leave you to rot on hold. They would also ignore the content of emails rather replying with general instructions that didn't at all apply to my problem. You call and call and every time you have to start over with the problem. They keep saying they'll have it fixed in an hour and never do. For me the plague was in2site web chatware. It never worked and they couldn't fix it. Additionally they wouldn't issue a credit even after admitting that it never worked right. After giving them 3 months to try and fix it I cancelled that part of the service. Oh well.
Services (3) Typical of a budget provider, plan dependant (see 1and1's site for details of services). Lots of options but some of them like in2site don't work well and if you have a problem it may not ever get fixed. The online admin is great, lots of control without having to deal with the actual dopes behind the scenes.
Value for Money (4): They get a 4 because the site doesn't go down and it's cheap. I just wished all the features I ordered worked like they were supposed to. But oh well, it's only $10 and I'm finding other uses for the excess space making it worth keeping.
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Review by rich_n_hard
Posted: 2.7 years ago
member for 2.7 years, 1 visits, last login: 2.7 years ago
Seattle,King,WA
$10 per month
"not really bad price"
"bad customer support, lock your account when you cancel but still account is active"
"they are good SCAM artist"
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I was their customer for almost a year and I decided to cancel my account due to some reasons:
1. I found a cheaper web hosting
2. 1and1 customer service sucks. They keep you on hold for at least 30 minutes
3. They do not know how to handle customers.
4. 1and1 have more downtime than expected.
Before transferring to my new web hosting, I cancelled my account about 3 weeks from my next billing cycle. I called their customer support and verified everything that if I cancel now, should I still be able to access my remaining weeks of my account until it expires. And the person said "yes".
But after confirming my cancellation, I wasn't able to access my account and the technical department told me that once you acknowledge your cancellation, your account is still active but I your account is locked. This means that you cannot access your files anymore.
I don't know what's their problem why they need to lock your account. You already have paid for it and there will be no harm if you cancel the account prior to renewal.
So, my advice is, before you cancel your account with 1and1, you have to make sure that you have deleted or backed up all your files prior to cancelling your account with them.
I DO NOT RECOMMEND 1AND1 TO ANYBODY.
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 Review by kyramilan
Posted: 2.7 years ago
member for 3 years, 123 visits, last login: 2.7 years ago
Pensacola,Escambia,FL
$9 per month (12 month contract)
about 3 days
"Cheap means that is what you get!"
"Website is horrible, No real support"
"Use Network Solutions"
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It was a personal website so I would basically have a few unknown emails for a few family and friends.
It was down a lot. Tech support is pretty worthless since they don't ever fix anything the 2 months I had them and hold times were ridiculous. No refunds. Cancellation was even a pain. Well, they have 10 months to cancel it; I did everything. Their $1 a month email is kinda humorous. I also don't care for Microsoft servers either.
FTP was a pain to set-up.
Email ended up, when working, with about 95% spam.
10 gigs transfer and 50mb storage is ridiculous for $9.99 a month. I was over every month ending up paying double or triple.
Ping test was very high...like 100ms round trip. Google is in the teens.
Switched to Network Solutions. Domain was registered with them anyway. They have 24x7 phone support, it works, FTP is easy (share files), and email has good spam filters. It is about $19.99 a month but you get what you pay for including 100 gigs transfer a month and 50 gigs storage. Not sure but we download/upload a lot. I bought several more domains years ago and they redirect them to this site for free. Nice.
If you own domains, go with the best not the "cheapos."
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Review by gwg7al
Posted: 3 years ago
member for 3.8 years, 267 visits, last login: 202 days ago
Huntsville,Madison,AL
$6 per month (3 month contract)
about 2 days
"simple user administration panel, reliable service,"
"none really"
"a real value site, e-mail, and domain for around $36 per year"
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Ordering was fast and simple. Setup was quick and easy. The included tools made creating a web site a five minute process. I used the 1and1 administration panel to transfer two domains including registrar transfer and the process was quick and easy.
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Review by alrandolph
Posted: 3 years ago
member for 5.3 years, 1548 visits, last login: a few hours ago
Brooklyn,Kings,NY
Contract price not specified. (12 month contract)
about 1 days
"Ease of setup, A novice like me had no problems with it."
"Awful looking webmail interface"
"Cheaper than other ISP's"
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OCT 2006:
I was looking to get a Domain name and an business email address and look at one Major ISP to look at their prices and see what they offered. Not having any experience with this at all, and being rushed to get this done ASAP. I looked at the services that that major ISP offered and though for what they charge, its not much that you get then i remember 1and1 ads from PC World and though let me check out what they have. All I want was email and to reserve a Domain name and these prices could not be beat. I signed up right away and have been happy so far. You get 1GB of a mailbox to be shared between 5 email address.
the only downside, is the sorry looking webmail interface, looks like college students did it just to get a passing grade.
But it does the job that you need it for.
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Review by hottboiinnc
Posted: 3.1 years ago
member for 6.1 years, 2099 visits, last login: a few hours ago
Fremont,Sandusky,OH
$7 per month (3 month contract)
about 1 days
"Fast Servers! Great pricing"
"Tech Support could be speak better American"
"Great Service for the price"
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I have 3 sites hosted at 1and1.com on their Business Hosting plan. All domains are on the same service great package for $7.95 includes items like FrontPage, email, tech support etc.
But over all 1and1 is a great company as long as you can understand their tech support. I had to call to figure out how to get the FrontPage upload to work and they were quick to walk me through everyone to make sure it was up and running.
1and1.com does a great job of what they do!
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 Review by HeresyPgm
UPDATED: 3.2 years ago
member for 8.7 years, 1922 visits, last login: 3 days ago
Cleveland,Cuyahoga,OH
$9 per month
about 1 days
"Decent amount of webspace, easy admin, reliable connection"
"Poor support response time"
"A good pick if you're looking for a cheap and reliable host"
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I was introduced to 1&1 while they were running an six-month free service special. I participated in that deal and after the six months I was pretty satisfied with the job they were doing. I have only a small personal site and 1&1 is sufficient. Sometimes I feel like the speed to my site could be better, but usually it is not horrible and it is not dedicated hosting so I do not expect incredibly fast speeds, especially when the site is not big enough to warrant them. 1&1 has been a very reliable host for me. I've never noted downtime. Their e-mail support is somewhat slow, but I wouldn't hesistate to guess that their phone support is worse. I've never needed to call them.
UPDATE 8/31/06
They've increased my available storage, transfer limits, and number of databases at no extra charge. I think I missed the e-mail and I was quite pleased when I logged in to my account and found this. The service continues to be good.
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