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Review by IMA_Redneck  - Location: New Athens,Saint Clair,IL
- Cost: $55 per month (24 month contract)
- Install: about 2 days
Good "Speeds up to 20Mbps available in rural areas of southern IL"
Bad "Nothing bad to report at this time."
Overall "Good value and great service."
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I recently moved to a rural area east of Waterloo, IL. I figured my chances of getting a decent internet connection were slim to none. However a friend told me about Wisper so I gave them a call. They answered the phone quickly and setup a site survey to verify service availability. When tech arrived (on time) for the survey he informed I could get up to 20 Mbps service. I requested the 10Mbps package. Tech installed a small unit on roof and had service running about 45 minutes later. Speed tests are consistently 9.75/1.9 with latency of 10ms or less. I am letting all my neighbors know about this because it rocks.
member for 9.5 years, 1851 visits, last login: a few hours ago
lodged 2 days ago
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| Review by pbaldwin - Location: Dupo,Saint Clair,IL
- Cost: $60 per month (36 month contract)
- Install: about 9 days
Good "With my equipment upgrade everything is great."
Bad "Took a long time to get my equipment upgraded"
Overall "I'm glad I contacted Wisper way back when. I'm a happy long time customer."
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Update 9-28-2012
While it has been an up and down ride I now have a 10/1 connection, very stable, latency has been good and for 59.99 a month not bad at all. If I had to choose between this and DSL I would definitely take this. No cap to speak of. Probably glad I couldn't get Clearwire. Personnel at Wisper are great and now that I have MORE I would recommend them to anyone.
Update 6-21-2011
Service improved since my last post. My speeds are still slow but right about where they are supposed to be. My monthly bill was reduced to reflect the lower speeds (1000/500) they are able to provide. I would once again recommend Wisper if they are your option.
Update 8-13-2010
After a bad rain storm a couple of weeks ago my connection has been anything but reliable.I have been told that it was due to my being connected to an antenna that did not have good reception to my radio and the jitter was knocking me off. However I had been on this same one since my last review with no problems. They moved me to a different antenna/AP that is oversubscribed. Told me my speeds would be reduced but connection would be OK. Well the speeds are horrible and the connection is anything but stable. At this point I would not recommend anyone in the Dupo area sign up. At this point most should be able to go with Clearwire, however I am just outside of the range. I have yet to get any reply concerning a fix or any other solution from Wisper.
Update 2-18-2009
Been awhile. As this is all I can get, in this day of 5 meg minimums, so it's not bad at all. The nightly slowdowns are a pain but I have not much of a choice. I sure will not move for a fast connection. Still keeps Vonage up. Gaming is a problem sometimes but overall I'd recommend them to someone with no other options as I.
Update 1-12-2007
Well they added new APs at the backend evidently. The latency has improved and packet loss is now gone again. Took them quite a while but it's back to broadband quality.
Update 12-04-2006
I have been having terrible latency issues now since September 2006. I have not added this info to my review because they were so helpful before. They have told me new equipment, a new backbone, etc would be in place to resolve the issue for months now and no improvement. December 1 was their last "it'll be fixed date". It appears they may have grown too much too quickly. The Vonage I have is now very unreliable when running over this network. I think I may have Verizon hook the POTS back up for reliability and then hope a WiMax provider comes along soon.
Update 12-23-2005
The new backhaul was installed! Things are great now. My connection has stabilized, latency has gone down, and all is well. I would recommend Wisper for anyone without traditional broadband access.
Update 12-12-2005
The latency has improved. Still not the best as ping will spike to 180 ms then back to 86 ms. Tests to DSLR. Occasional dropped packets as well. On-line gaming is ok but I feel it could be much better.
Well this is the only real broad band option I have. I negotiated a special package with absolutely no frills, just a pipe. 500/500 connection.
This is a new tower I am on and there is currently a packet loss issue. Another annoyance is being behind a NAT, like satellite, but they are opening some ports so xlink kai will run. I will say the people at Wisper have been nice and knowledgeable so far. If the issues above are repaired I'll be one happy camper.
member for 10.8 years, 3739 visits, last login: 2 days ago
updated 1 year ago
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| Review by wifijunkie - Location: Granite City,Madison,IL
- Cost: $55 per month (24 month contract)
- Install: about 1 days
Good "Reliable connection, fast service, competitive price, knowledgeable staff"
Bad "nothing yet!"
Overall "An excellent choice, and great customer support to back it up"
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I am absolutely thrilled with the service. I have the 10/2 velocity plan for $54.99/mo. Install was $50 w/2 year contract. Consistent speeds @ 10Mbps Down / 2Mbps up. Pings to dslreports.com around 40ms. No packet loss. Great tech support. I would recommend Wisperisp to anyone within range of their towers.
member for 9.6 years, 462 visits, last login: a few hours ago
updated 1.3 years ago
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