republican-creole
Search:  

 
theme to black backgroundlet page decide theme
HomeFind ServiceReviewsJob BoardISP NewsFAQsForumsToolsDatabaseAbout 
 
   IntroISPsISP RolodexIntroLocal ISPsMembersServicesU-VerseFiOSFiOS Soon






how-to block ads



All reviews of Eclipse.Net


more information on the company
Ad-hoc Eclipse.Net Forum
UK broadband Forum

Reviews:
read 5 reviews (4 positive) (1 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Six Month Rating Unavailable
More reviews are required before ratings can be averaged

$30 per month avg ($30 to $30)

»next review in page
Review by petebenson See Profile
UPDATED: 73 days ago
member for 76 days, 1 visits, last login: 76 days ago


united kingd
$30 per month (12 month contract)
about 1 days
"good service, web interface to upgrade speed temporarily"
"it uses BTs infrastructure"
"One of the better UK companies"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    Sadly in the UK if you are not a cable subscriber you have to use BT's copper system.
    They lose my connection about once every three months. Eclipse are good at monitoring faults and always know what's happening and keep me informed of BT's 'predicted' repair schedule.
    I have an up to 8Mb/s second package and get between 2 and 5 Mb/s and live 600yds from the local exchange.
    A free Netgear router which failed after 2 years but was replaced with no quibble straight away.
    Installation was smooth and on date.
    BT's awful service will make me consider switching to Virgin Cable.

    Followup comments:
    Forums » comments on review of Eclipse.Net

»next review in page (previous review)
Review by trickyrick See Profile
UPDATED: 126 days ago
member for 3.6 years, 882 visits, last login: 8 days ago


UK
$30 per month (month by month)
about 7 days
"Good service reliability, speed above average"
"Tech support not 24 hour"
"Excellent value, reliable connection."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    I've been with Eclipse for 8 years and they are still excellent value and reliable. In all that time, there have probably been about 4 outages, all of which were just a few hours.

    They don't have as good a name as they used to, but no ISP is going to satisfy everyone 100% of the time, and people with complaints are always noisier than satisfied customers!

    Followup comments:
    Forums » comments on review of Eclipse.Net






»next review in page (previous review)
Review by pghoward See Profile
Posted: 1.2 years ago
member for 1.2 years, 2 visits, last login: 1.2 years ago


England
Contract price not specified. (12 month contract)
"Excellent customer service and good speed"
"None really"
"Highly recommended"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

»next review in page (previous review)
Review by jamieoliver2 See Profile
Posted: 1.7 years ago
member for 1.7 years, 6 visits, last login: 278 days ago


undisclosed location
Contract price not specified.
"Fast/reliable connection, great customer service (based in UK), good price"
"None"
"Great ISP, would recommend to anyone"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    This is a great ISP. Always had great quality and have had no problems with throttling or anything. I would recommend them to anybody.

    Followup comments:
    view 1 comment

    A J 121
    Who Is Keyser Soze?
    Premium
    join:2001-01-15
    UK
    clubs:
    ·Be There

    Whaaaaaaaaaat?

    I take it you take you smoke a lot of drugs there.

    Eclipse are one of the worst ISP's in the UK.
    But don't just take my word for it look at what their paying customers are saying about this great ISP.
    »bbs.adslguide.org.uk/postlist.ph···=eclipse


    --
    Be* unlimited
    The greatest trick the devil ever pulled was convincing the world he didn't exist.
    My home town » Congleton
    permalink · 2007-04-24 12:30:21 · Print · Reply to this
    Forums » comments on review of Eclipse.Net






»next review in page (previous review)
Review by A J 121 See Profile
UPDATED: 2.5 years ago
member for 7.8 years, 3228 visits, last login: 7 days ago


UK
Contract price not specified.
"None"
"Price is not the cheapest. and they throttle your connection"
"DO NOT USE THIS ISP"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Be There
    As of last night Eclipse have started to use packet shaping on their accounts.
    P2P will only come down at 40KB/s on my 8meg line.
    Encryption and using random ports have no effect.
    Private trackers only max out at 40KB/s whereas before they would max out my connection.
    Other apps that use the P2P technology also suffer the same abysmal performance. An example of this is Sky by Broadband, which is now unusable with this IPS.

    If you plan on doing more than surfing and sending Emails, then DO NOT USE THIS ISP.

    Also, there support team would not admit to me that they had introduced this shaping at first. This left me wondering if it was my own setup that was at fault.

    I am now in the process of leaving these clowns. The sooner it happens the better.

    Followup comments:
    view ALL 3 comments

    Kujoy

    @82.153.x.x

    Yes they have become total crap.

    I'm bit of a usenet fan, download a lot, but I wouldnt consider myself a really heavy user. 70gb a month or there abouts.

    30kb download speed takes the P1ss when i pay £30 a month, and i never download between 6pm and midnight so never get anywhere near they limit for that time period.

    Eclipse have steadily been going downhill on adslguide.org. Support takes forever and they blamed my setup at first for the slow speeds. Even tho i can hit 830kb on a good night.
    The wouldnt admit they were responsible for the slow down.

    As soon as I find another ISP im gone.

    If you like to download anything steer clear of these muppets.
    permalink · 2006-10-18 15:19:19 · Print · Reply to this
    maul

    join:2006-12-09
    U.K.

    update on Eclipse trafficshaping

    things are slightly better now but p2p traffic is throttled back to 1/4 of your max speed during the day and early evening but from 11pm to 7am it will go at max so not quite unlimited as they advertise
    permalink · 2006-12-09 18:41:36 · Reply to this

    Bye bye Eclipse

    @co.uk

    Sooo unreliable

    If you value being able to e-mail, avoid Eclipse.
    If you want a reliable broadband connection, avoid Eclipse.
    If you don't want to deal with numpties, avoid Eclipse.

    In Feb 2007, Eclipse promised an improved mail service following an upgrade to their mailserver. On the day following the upgrade, the usual POP3 connection problems re-appeared. Not a day goes by where the mail server is unavailable at one point or other.

    Yesterday's broadband outage finalised things for me though. The whole morning (2.5 hours) was spent trying to get through to someone in tech support as they don't update their status pages regularly or indeed accurately.

    Oo - and I've not a good thing to say about the sales department which seems to be filled with numpties. They'd rather lose you as a customer than give you the introductory offers that new customers are getting.

    Let me think now... which is better "no sales income" or "reduced sales income". Perhaps they sell their products at a loss - in which case let's hope they continue to work this way & we'll eventually be rid of them.

    Good riddance Eclipse!
    permalink · 2007-03-21 12:38:43 · Print · Reply to this
    Forums » comments on review of Eclipse.Net

Friday, 21-Nov 04:27:02 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 9 years online! © 1999-2008 dslreports.com.republican-creole