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Electronic Box is probably the best ISP in Quebec right now. Their prices are unmatched compared to the other big providers and their support is very professional and helpful. I wish we could get a bit more cap space for the price but it's almost a huge gain compared to Videotron so not real big complain here. I was recommended by a friend and will pass the word as well since I'm very happy with their services. member for 10.3 years, driveby review (so far) lodged 10.3 years ago
Je n'ai eu à m'occuper de rien pour le passage de Vidéotron à ElectronicBox. Je payais 50$ pour une vitesse de 10Mb et 80GB de download et maintenant, pour 40$, j'ai le double en vitesse et download. J'ai choisi d'acheter le modem chez-eux mais il est possible de se le procurer ailleurs. La vitesse d'accès est stable et mon téléphone sur voip.ms ne subit jamais de coupure, même quand on regarde film ou autre en streaming. Elaine Lafontaine member for 10.3 years, driveby review (so far) updated 10.3 years ago
Was previously on DSL at 5Mbs with another TPIA. Ordered 10/1.5 Mbs Internet cable package and 3.0 modem. Excellent experience from 1st contact to install. Videotron tech came on time, reconfigured my outside connection and brought cable to optimal Wifi point inside. Switched over 12hrs after tech left with direct modem connection, worked great. Put in router, speed fell back to 4Mbs. Phoned tech support. Initially was told they could not really help my router config but they were able to indicate I probably needed to look at the Qos section. I was quickly able to sort this out on my own. OK by me, I had some experience, but tech support could have maybe been more positive. I understand the issue (too many routers out there to support), but an unexperienced client may have had difficulties. Overall, connection has been rock solid since 2 months. Faster connection and better price. Strongly recommend to all. member for 20.3 years, 659 visits, last login: 3.4 years ago lodged 10.3 years ago
Service impeccable. Très satisfait du prix et de la fiabilité du service. Mon seul point négatif : la location du modem. Cela devrait être gratuit ou beaucoup moins cher. member for 10.3 years, driveby review (so far) lodged 10.3 years ago
Très satisfait du service depuis le début avec eux. Stable rapide et prix très intéressant. LM180 member for 10.3 years, 5 visits, last login: 9 years ago lodged 10.3 years ago
I have 20 Mbps download and 10 Mbps upload. Same service as before (Videotron) for 18$ less per month and I also get an extra 30Gb per month compare to previous offer. Over all a sweet deal. Installation was straightforward as long as you are available for the technician visit. Technician will remove the previous modem and enter your new modem code to allow the broadcast of data on your new modem. Overall, 99% satisfied. member for 10.3 years, driveby review (so far) lodged 10.3 years ago
- I ordered the "cable extreme 30" service from EBox, advertised at $50+tx: 30M down, 10M up, 250G per month. - Order and install process went well and fast, I received the modem after two or three days, and had an appointment with a technician the next week. - Thomson cable modem bought $100. - Good experience is the communication with tech support and the fast response time, no bad experience so far. FD38 - damienflammarion@gmail.com member for 10.3 years, driveby review (so far) lodged 10.3 years ago
I got the Cable Extreme 30 package at 50$ + taxes / month. I was with Teksavvy DSL for a long while and I used a move as an opportunity to try cable at Electronic Box. What a difference!!! Connection is steady and I get the advertised speeds 100% of the time I am checking. The order & install process was very smooth. The technician that came was very professional and did the job in 20 minutes. The company itself is good. I spoke to them once or twice during the install period and I always was able to get answers to my questions, no long waiting times. The only "bad" points I could find: the 50$ install fee & the 100$ modem cost. I mean, there are 20$ TP-Link DSL modems, so why is there nothing comparable in the Cable world? Honestly, after 4 month on the Electronic Box networks, I would heartily recommend them to anyone. Disclaimer: regarding the difference I noticed between TekSavvy DSL (slow, un-steady) and the ElectronicBox Cable (fast, steady), it's hard to say what impacts, if any, the 2 companies themselves had on it. Is it the last-mile carrier change (Bell to Videotron) that made all the difference? Is it the change of location (maybe my old phone lines were in poor shape while my new cable lines are in top shape) that is responsible? I cannot say. member for 19.5 years, 20 visits, last login: 10.3 years ago lodged 10.3 years ago
we were happy with the installation, but it took a long time to actually happen. The price is good, and we it serves us all in our appartment well, but it's slows in the evening. Sometimes, it stops. member for 10.3 years, driveby review (so far) lodged 10.3 years ago
A very affordable internet package. No contract which is a good. Although sometimes seems to have downtimes in download speed. Overall I am happy with the internet package seeing as I pay 36.75$ a month and haven't seen much cheaper. member for 10.3 years, driveby review (so far) lodged 10.3 years ago |