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Review by TMJR See Profile

  • Location: Canada
  • Cost: $33 per month
  • Install: about 7 days
Competitive Pricing, No contract, Good promotions
N/A
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(ratings above consensus)

Order and install process was very smooth. Unlimited download from 2 AM to 2 PM every day.

Already had my own modem.

MT36

member for 10.3 years, driveby review (so far)
updated 10.3 years ago







Review by gernotte See Profile

  • Location: Montreal, QC, Canada
  • Cost: $36 per month (12 month contract)
  • Install: about 21 days
Excellent quality/cost ratio

I ordered the highspeed cable (D:10Mb/s, U:1,5Mb/s) with a 100Gb cap and it's what I get. It costs me around 36$ per month. In general, I'm really satisfied of the product I have received.

The only down points were the delay between the ordering and the installation and the billing. It has taken the full 3 weeks before I receive my connection, but it was mention that it could take that long. For the billing, I only receive each month the money I need to pay, but they do not give each month how much you have in excess from last months payment. To receive this information each month could be helpful.

member for 10.3 years, driveby review (so far)
updated 10.3 years ago


Review by PaulFdL See Profile

  • Location: Canada
  • Cost Contract price not specified.
The speed is good.
It crashes regularly.
I'm gonna have to call you guys.
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(ratings match consensus)

Speedcable Extreme 20, supposed to cost me 40/month but I broke it this month, it's gonna cost me double. Should get a new package.
I bought a D-Link for the wi-fi, but no day goes by without crashing once or twice. We got used to it.

member for 10.3 years, driveby review (so far)
lodged 10.3 years ago







Review by winime See Profile

  • Location: Montreal, QC, Canada
  • Cost: $46 per month
  • Install: about 15 days
  • Caps of 150 gigabytes/month
  • Telco party Bell Canada
Everything
Nothing
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(ratings well above consensus)

I ordered the "Cable Extreme 20" package at 39.95$+tx per month. The order & installation process was fluid and quick. From the beginning with "Electronic box", everything is perfect. My internet experience is really fast and reliable.

member for 10.3 years, driveby review (so far)
updated 10.3 years ago







Review by chloet See Profile

  • Location: Montreal, QC, Canada
  • Cost: $36 per month
  • Install: about 3 days
  • Caps of 100 gigabytes/month
Customer service, connection reliability, value for money
10/10 would definitely recommend
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10mbits download, 1,5mbts upload, 36,74$ a month taxes included, 100 gigs data cap. Super friendly customer service representative, very helpful. Switched to EB after a really bad experience with Bell, I'm so glad I did. You have to buy the modem and the router so the first month is more expensive but on the course of a year you save a lot of money. Picked up the modem at their office in Longueuil and three days later the tech had already installed everything at my place. Super satisfied with the connection, never a glitch.

member for 10.3 years, driveby review (so far)
lodged 10.3 years ago


Review by smirnof See Profile

  • Location: Saint-Leonard, QC, Canada
  • Cost Contract price not specified.
Good
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I have the 100Gb package for about 32$+tx, it is a reasonable price for high speed internet and there's no slow down period, that's important for me.
I ordered by the end of the month and received the installed modem 2 weeks after.
I have a Thompson cable modem.
Uptill now my experience is good with this company, except for one thing: the fact the they cash-out 2 months in advance everytime. I find it a little bit tricky. For the rest, all is fine.

member for 10.3 years, driveby review (so far)
lodged 10.3 years ago


Review by elithepunk See Profile

  • Location: Canada
  • Cost: $38 per month
  • Install: about 7 days
good service for installation and activation
need to be available twice for 2 different techs to show up at home
make sure to be specific about payment options (mixed up credit card payment automatically)
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Ordered the FTTN High Speed 10 this past summer and was impressed with the installation and activation service. Since the activation have not had any interruption of service and speed has been steady all the time. ME38@electronicbox.net

member for 10.3 years, driveby review (so far)
updated 10.3 years ago







Review by madslipknot See Profile

  • Location: Laval, QC, Canada
  • Cost: $32 per month
  • Install: about 14 days
  • Telco party Bell Canada
PRICE, SPEED, Usage Cap
Waiting for instalation date ( Videotron Tech fault)
RECOMMANDED ! 100% over Videotron
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Good internet at a decent price, using Videotron Line, same speed, LOWER price with Higher Usage Cap, will recommande to everyone
Order process was easy, everyone was responding and really helpfull,
I can use my own Modem simple Thomson Docis 2.0 cost 49.99 at Canadacomputer
No contract term, and no price for only 6month ( like videotron )
Videtron sale the 10mbps for 47.99 (36.99 for 6month ...) with 60gb download Cap, with Electronic Box I get the 10mps for 31.95 (forever) with a 100gb Cap

Only negatif point is the installation issue, because of Videotron we have to wait for a instalation date, videotron user are in priority, Electronic box have to call you back to give you an instalation date, I had to wait 1 week for the instalation, But ! for the price It worth the waiting time !

The bottom line is : recommanded for everyone ! worth the shot ! I don't regret my choice !

Marc-Antoine Daniel Client : DMA11

member for 10.3 years, driveby review (so far)
updated 10.3 years ago


Review by hommeb See Profile

  • Location: Quebec, QC, Canada
  • Cost: $33 per month
  • Install: about 15 days
  • Caps of 100 gigabytes/month
  • Telco party Bell Canada
Ça commence bien
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L'installation s'est faite la journée que je désirais, j'ai dû appeler Électronic Box à la demande de l'installateur pour des détails techniques et les réponses ont été bien fournies. Le service à la clientèle est très bien, ce sont des humains au Québec qui nous parlent, max 5 minutes avant de parler avec quelqu'un.

Seul bémol, je suis supposé avoir une vitesse de 10 Mbits, et en faisant le test ce matin, je n'ai que la moitié... (5 Mbits/s). Je referai le test et prévoie les rappeler à ce sujet si la situation de change pas.

Dossier : FC37




member for 10.3 years, 1 visits, last login: 10.3 years ago
lodged 10.3 years ago


Review by Chbrus See Profile

  • Location: undisclosed location
  • Cost: $37 per month (12 month contract)
  • Install: about 20 days
Le service, le prix
Payer à l'avance au début
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J'ai eu ce que j'avais commandé. J'ai quitté Videotron pour electronicbox et j'ai vraiment apprécié que EB s'occupe du transfert de compte avec Videotron.

Malgré des lenteurs de temps à autres de l'Internet, en général je suis très satisfait d'être client de EB.
En revanche, au début, je n'ai pas aimé le fait de payer à l'avance un service auquel j'ai eu accès seulement 20 jours plus tard.


member for 10.3 years, driveby review (so far)
updated 10.3 years ago