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All reviews of Lightyear Network Solutions


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VOIP Forum

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Review by dague12 See Profile
Posted: 3.3 years ago
member for 7.8 years, 258 visits, last login: 1.4 years ago


Miami,Miami-Dade,FL
$24 per month
about 2 days
"Excelent Tech Support, Fast Installation"
"They block parts of the ATA's control panel, too expensive, no callerid with name"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

    Had a voice volume problem, tech support followed up fixing the problem until I was 100% satisfied. Otherwise, it worked flawlessly, just plugged in the ATA, and that was it. As long as there is internet, it finds a way to connect, no reboots or strange stuff.

    Followup comments:
    view ALL 2 comments

    oxbuck

    @ivelandscaping.net

    Lightyear

    I am VERY satisfied with Lightyear. I was with Vonage since their inception about 4-5 years ago. Things worked well until recently, when I had a tremendous amount of problems (probably due to outsourcing and their ongoing legal problems with Verizon, their backbone). Their pings are all over the place.

    I then switched to voip.com - WHAT A MISTAKE! I quit them after 2 months and am now with Lightyear and very satisfied.

    Here is what I have learned about voip:

    First, your isp download/upload speeds must be sufficient. Second, and more important, is that your ping times must be under 80ms. You can run a tracert from your dos command to get your ping times. Third, the only company that I would now deal with is someone who is on the Level 3 network. It is, in the opinion of my isp (and now me) the only reliable nationwide voip network. You will be hard-pressed to find a residential Level 3 distributor - most Level 3 partners are only providing business voip (pbx's, etc.). Lightyear was the only reliable company I could find. I became their customer and I also signed up as an agent because I was so impressed with their service. You can contact me if you wish to sign up on Lightyear.
    permalink · 2007-08-28 15:08:36 · Print · Reply to this
    Forums » comments on review of Lightyear Network Solutions






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