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Review by dague12 
Posted: 3.2 years ago
member for 7.8 years, 258 visits, last login: 1.4 years ago
 Miami,Miami-Dade,FL
 $24 per month
 about 2 days
 "Excelent Tech Support, Fast Installation"
 "They block parts of the ATA's control panel, too expensive, no callerid with name"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
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Had a voice volume problem, tech support followed up fixing the problem until I was 100% satisfied. Otherwise, it worked flawlessly, just plugged in the ATA, and that was it. As long as there is internet, it finds a way to connect, no reboots or strange stuff.
Followup comments:  dague12
join:2002-01-16
Miami, FL | Too expensive It was too expensive. We switched to SunRocket for 199 a year, and they even include $3 of international long distance. SunRocket has a better long distance rate of 3 cents to both Caracas and Germany. | |
| 
oxbuck
@ivelandscaping.net
| Lightyear I am VERY satisfied with Lightyear. I was with Vonage since their inception about 4-5 years ago. Things worked well until recently, when I had a tremendous amount of problems (probably due to outsourcing and their ongoing legal problems with Verizon, their backbone). Their pings are all over the place.
I then switched to voip.com - WHAT A MISTAKE! I quit them after 2 months and am now with Lightyear and very satisfied.
Here is what I have learned about voip:
First, your isp download/upload speeds must be sufficient. Second, and more important, is that your ping times must be under 80ms. You can run a tracert from your dos command to get your ping times. Third, the only company that I would now deal with is someone who is on the Level 3 network. It is, in the opinion of my isp (and now me) the only reliable nationwide voip network. You will be hard-pressed to find a residential Level 3 distributor - most Level 3 partners are only providing business voip (pbx's, etc.). Lightyear was the only reliable company I could find. I became their customer and I also signed up as an agent because I was so impressed with their service. You can contact me if you wish to sign up on Lightyear. | |
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Lightyear Network Solutions
