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 Review by Medic63 
Posted: 2.5 years ago
member for 5.8 years, 2404 visits, last login: 4 days ago
 Butler,Butler,PA
 $39 per month
 about 3 days
 "Fairly reliable and fast."
 "Claimed download speeds never attained. Costs more than the local DSL."
 "Fastest option for residential in the area."
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Armstrong's Zoom Internet is more than twice the speed of the local telco's DSL offering (Embarq) but costs $15 a month more. A fair trade-off for me, as I use VoIP rather than land-line anyway, saving $30 a month on my phone bill. The connection is pretty reliable, with only a few interruptions not due to weather or traffic accidents knocking down wires. The claimed download speed is "up to 8000k", but I usually get around 4000, and have never seen above 5000. The upload speed is claimed to be 512k, and is actually close to that most times, averaging around 475k. The install process is OK I guess, you have to make an appointment and the tech. shows up sometime during the designated day and takes about an hour from start to finish. They don't "fish" the wires, so if you don't want a hole in the floor, you better do it yourself before they get there. Armstrong supplies the modem at no additional cost, you just have to return it if you cancel.
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Review by captcpsc
Posted: 2.7 years ago
member for 4.6 years, 2 visits, last login: 2.7 years ago
Evans City,Butler,PA
$59 per month
about 5 days
"Pro Service is 10 Mb/s down and 1.5 Mb/s UP"
"I am at the highest would love to be able to go higher!"
"Can't be beat where I am at."
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I ordered the pro service which is 10 Mb/s down and 1.5 Mb/s Up. I wasn't getting it at first but a awesome service tech came out and helped me diagnose that the problem was my vonage voice over ip. The way I had it hooked up didn't work as well as another way to hook it up. Plus my router seemed to not be filtering the garbage as well as it should. So new router later, and I was off and running. I have a dynamic IP but it pretty much sticks the same. However, if I need a new IP I just need to change the mac address and the IP changes. They ocassionally reorganize things but for the most part I am good to go. The equipment is just a cable modem (forgot the model sorry, if I can edit it when I am at home I will)
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Review by techman8351
Posted: 2.8 years ago
member for 7 years, 69 visits, last login: 312 days ago
Port Deposit,Cecil,MD
$54 per month (12 month contract)
"Obiously the speed"
"None that I can think of."
"This is a one horse town with a podunk phone company, but the internet service is awesome."
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Armstrong/Zoominternet is the best I've ever had. They know if there
is a
problem before I know it. A tech showed up once because they detected an
issue with my modem and they replaced it. I didn't even know I had a
problem.
The speed is awesome!
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 Review by ImaDuffer264
UPDATED: 3 years ago
member for 6.1 years, 1982 visits, last login: a few hours ago
Mercer,Mercer,PA
$39 per month
about 4 days
"Fast, reliable"
"restrict download speeds from newsgroups"
"overall very good but I'd love to be able to get DSL again"
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Had Verizon DSL for about 2 years at my old house and don't ever remember being down. Very fast, very reliable and only $29.95/month for rock solid connection(3000/768). When we moved DSL was not available at this house so we went with cable through Armstrong. The speed is actually very good (5000/512 and we're getting close to that all the time) except they must cap the speeds in the newsgroups because downloading isn't much faster than dial-up. The $10.00 extra for cable (over DSL) is not a big deal but If Verizon ever gets DSL (even though it's slower) available to me I'll jump on it in a heartbeat.
Update Nov 27, 2006
Today I dropped the modem off at the local Armstrong office and cancelled my Zoom account. Verizon DSL became available and I had it installed a few days ago. That gave me all Thanksgiving weekend to try it out. I really can't explain it but my actual speeds on Zoom were always approx 4600/500 and my Verizon is running about 2700/700. I know DSL is slower but it just feels zippier when I'm surfing and one thing that I did notice is that on a couple of sites I go to that have streaming video the cable connection was always stopping and I had to wait for buffering. I go to those same sites with my DSL connection and it's smooth as glass...streaming video with no hesitations.And yes I did tweak my cable connection just like I did With my DSL.
I'm not one of those people that will tell you which I think is better because my experience with Armstrong cable was great and the couple of times I had trouble their tech support was tremendously helpful. I'm sure that will not be the case with Verizon however I'm happy with my DSL connection and was happy with it at my old house for the 2 years I had it. For the time being I'm sticking with DSL.
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 Review by Toadman
Posted: 3 years ago
member for 8 years, 1345 visits, last login: a few hours ago
Medina,Medina,OH
$39 per month (month by month)
about 7 days
"Solid connection, good speed for the price"
"could have better upload"
"Bundle to save"
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I have had Armstrong zoom for 2 years now. Moved into my house and ordered it about a month later. Started out with a basic promotion of internet 100 for 12.99 for 6 months. At first it was 128 up/down and then changed to 256 up/down. Worked well for basic internet and email but once I went to VOIP, no choice to spend an extra $12 a month to go to 5000 down / 512 up and definately worth the extra $12.
For 2 years I can only think of one outtage, and that was for a few hours. Other than that it has been a very reliable good service. I live in an area where Verizon doesn't feel to offer DSL, so it is a cable modem or cable modem. Armstrong technical service is very good, only one call needed when I first got the system and found out that I accidentally bumped the suspend button on the modem (dumb placement).
Ping times are in the low 20ms range. I use Viatalk for my VOIP and never have any problems to the Chicago server. Works great.
I would highly recommend Armstrong. I pay 39.99 a month because I have their Basic service and Digital / HD service.
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Review by Julz15
Posted: 3.2 years ago
member for 3.2 years, 0 visits, last login: 3.2 years ago
Youngstown,Mahoning,OH
$10 per month
about 5 days
"Fast and Constant Connection"
"A Little Pricey(Unless their is a promotion, like the one that I have for 3 months.)"
"Good local service! Go for it! Better than AOL!"
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Only $9.95 for a promotion. Goes back up to 26.95 after 3 months.
Armstrong Zoom Internet is a great company. I would reccommend it to anyone that is in the local area, who is looking for a great Internet Service. Customer Service is WONDERFUL! If I ever have any problems they always fix them and it doesn't take long either.(They really know their stuff!!!!) I love Armstrong and you will too!!!
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Review by balla357
Posted: 3.5 years ago
member for 5.2 years, 63 visits, last login: 3.3 years ago
Ashland,Ashland,OH
$120 per month
about 7 days
"Bill Price Includes TV, Internet, and Telephone Service"
"None"
"Great value for bundled services"
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I have had Armstrong Televison for about 14 years. About 5 years ago, they introduced Cable Internet, which we immediately signed up for. The original speed was 3mb/s down. 256kb/s up. The speed we recently upgraded about 6 months ago to 5mb/s down 512kb/s up. And then about a year ago, they introduced Armstrong Telephone. If bundled with TV and Internet, you can get unlimited telephone service for $34.95 a month. The telephone service is even better than POTS. I have not had an outage to date. Also, a battery is in the modem to supply battery backup for 6 hours during a power outage. Overall, I would highly suggest Armstrong for all of your communication needs.
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Armstrong Zoom Internet
