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Review by brashner 
member for 204 days, 0 visits, last login: 204 days ago
updated 204 days ago
 Bellefontaine,Logan,OH
 $45 per month about 8 days "The techs that come to the house are honest, upfront, and know information." "Phone support has no accountibility for problems and is manned by complete morons whos only answer is to power cycle the modem" "if you can- go somewhere else"
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The broadband speed I ordered is 768k download. They did not post the upload speeds, nor would they tell me. They claimed to not know this information upon ordering. The download speeds tend to be more than half that of DSL (Century Link).
Within days we had issues with the connection failing- called tech support and they blamed my Linksys router citing"Linksys just is not very good". I am sure the men and women who work for Cisco/Linksys appreciate that crap. I called again the next day after speeds was agonizingly slow; their response- "Internet explorer sucks you should get Mozilla".
The reasons the net was going offline was because of bad connectors in my home and not because of my router! And the reason their speeds are slow? The same reason they don't post their upload speeds- 60kbps is almost as fast as dialup.
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Review by ahorner
member for 3.4 years, 4 visits, last login: 2.7 years ago
updated 3.4 years ago
- Forest,Hardin,OH
- Contract price not specified.
- "Wireless"
- "Not reliable, SLOW, high pings."
- "Not worth $50 a month for the speed."
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I pay $50 per month for the basic plan (768kbs down 128kbs up) and it is definitely not worth it. First got service in January of '07. White antenna mounted on side of house. Around June, started having signal problems, intermittent connection. Called tech support, said antenna was bad, replaced it. Worked for a month. Started having same problems. Called tech support again, said it was the modem that was bad. Repairman comes, says antenna is bad, replaces with a new version, doesn't touch modem. Works for 2 months, again, same problem. They still said the modem was the problem. Serviceman came, put a 8' pole up about 10' from the house, from then to now, have had 4-5 bars signal. I play lots of online games and even though the ping is usually less than 150ms, I get terrible lag playing Halo 3 and such. Going to call Windstream tomorrow and see if they are available here. I can get a 12mbit connection for just $40.
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Review by goodhardride
member for 9 years, 124 visits, last login: 2.5 years ago
updated 5.6 years ago
- Waynesfield,Auglaize,OH
- $38 per month
- (12 month contract)
- about 16 days
- "faster than dial up in areas that can't get DSL/Cable"
- "Upload speeds iffy - Price could be better compared to local DSL/Cable"
- "Good alternative for those who cant get typical broadband"
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I'm neither severely disappointed nor thrilled with WatchTV's Internet service. My advertised speed is 512/64. Download speeds have fluctuated between 250-480 since service was installed. Upload speeds have been no better than 48k. Usually they are in the 28-32 range. If I lived in an area that offered DSL, I would jump on the bandwagon in a second, but at least I get a package deal with WatchTV's cable tv service.
As of June '06 I'm still with WatchTV. The last couple weeks have brought some connection problems which tech support has reported as backbone problems that they are working to resolve. Thus, I have lowered my rating of connection reliability.
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